THE IMPACT OF E-GOVERNANCE SERVICES SYSTEM AMONG

ON THE RESIDENTS OF BARANGAY POBLACION

EL SALVADOR CITY, MISAMIS ORIENTAL

GENERAL DIRECTION: Please put a (✓) or right the needed information on the space

provided.

Name (Optional):

______________________________________________________________

Zone:

______________________________________________________________

Sex: ( ) Male ( ) Female

Age: [ ] 18 - 25 [ ] 36 - 45

[ ] 26 - 35 [ ] 46 and above

Part II. THE IMPACT OF E-GOVERNANCE SERVICES SYSTEM

Please answer carefully. Check (✓) the appropriate number which corresponds to your

answer.

Legend: (5-SD), (4-D), (3-N), (2-A), (1-SA)

SD - STRONGLY DISAGREE

D - DISAGREE

N - NEUTRAL

A - AGREE

SA - STRONGLY AGREE
A. ADAPTABILITY

Your opinion on the adaptability of our E-governance SD D N A SA

Services System to: 5 4 3 2 1
The online application methods for government services
are simple and accommodating to the schedule.
Mobile accessibility of government services allows me
to adapt to my lifestyle and work schedule.
The integration of data across government departments
ensures adaptability in receiving comprehensive
services.
Virtual town hall meetings enable me to adaptively
participate in decision-making processes.
The accessibility of electronic health records contributes
to the adaptability of healthcare services.

B. Information Dissemination

SD D N A SA
Have you informed by the impact of:
5 4 3 2 1
Social Media Page such as facebook and websites.
LGU Bulletin Board posting.
Recommendation such neighbor, or relative government
employees.
Online applications such as links and QR codes.
Broad Census Information Dissemination

C. Response Time

SD D N A SA
How you prefer the response time by:
5 4 3 2 1
Real-time updates provided by the E-governance system
help me adapt to new government policies quickly.
Mobile Text messages response
Emails response
Social Media Posting response
Mobile Call response
D. Accessibility

SD D N A SA
Accessibility impact in:
5 4 3 2 1
Easy to navigate online portals like email accounts
access.
Easy to Complete transactions using E-governance
platforms.
Preferred devices like computer, smartphone or tablet
Provided sufficient information about government
policies and procedures.
The features of E-governance cater to individuals with
disabilities.

E. Citizen Engagement

SD D N A SA
Advantages engagement as citizens such as:
5 4 3 2 1
1. Fast economic services like sending and receiving
papers
2. Slow economic services using e-governance
equipment
3. High definition such as clear photos of the valid IDs
or paper requirements
4. High quality standardization using ICT equipment to
complete info such as personal data etc.
5. Slow or Low quality equipment used of government
for the citizens

F. Faster Service Delivery

Advantages experience as faster services of government SD D N A SA

such as: 5 4 3 2 1
1. Useful for you of reducing labor costs
2. Easy processing
3. Various interactions with the government
4. SMS mobile services
5.Government to citizen (G2C) services delivery

G. Security

Technical government citizens information security SD D N A SA

such as: 5 4 3 2 1
1. Checking personal data documents security
2. Secure Personal Privacy
3. Unauthorized applications such online services
ignorance.
4. Forgotten passwords will retrieved
5.Government to citizens beneficiary awareness
security

H. Reduced Physical Contact

SD D N A SA
Reducing physical contact such as:
5 4 3 2 1
1. Attending governmental seminars and events
2. Barangay beneficiary payments such as renewal
3. Less hassle such as fall in line
4. Convenient to business people
5. Lessen steps in processing
PART III. Significant relationship between residents demographic profiles and
their perceptions of the Impact of e-governance services in Barangay.

SD D N A SA
Barangay E-governance impact such as:
5 4 3 2 1
1. Weak Internet connections
2. Absent knowledge of ICT use as the elder citizens
3. Barangay modern era such basic type writter
4. Environmental lack knowldege of e-governance
system like old fashioned near neigbor or relatives
5.Local e-governance services system such as
barangay clearance redemption