THE ART OF LIVING

Sanidhya App Feedback. Kerala.

Introduction
1 Kannur
Event hosted in Kannur with online passes.

2 Kochi
Event hosted in Kochi with online passes.

3 Trivandrum
Event hosted in Trivandrum with online passes.
Feedback
1 Integrate CRM with Sanidhya
This will help the participants to receive
tickets without a delay. Manual upload of
seat numbers can be avoided.
2 Admin Access levels in
Sanidhya
New role which has limited access but would
allow for a local admin to see the data and
tasks. The current admin role has access to
view and edit as well as send mails in bulk
etc. If a new role is defined within the system
and the new role has access to only view only
individual records after filtering for it and will
not allow the user to export the data or make
modifications, then this role could be
provided to more people at the help desk.
Feedback
1 Dashboard Visibility 2 Admin should be able to
Should have a role for STCs to be able assign color codes to the
to see the dashboard alone In addition tickets
to admin role, should have a event To ensure each category can have a
manager role which allows the user to different colored ticket
only view the tickets and resend it to
the same number. Uploads, downloads
or ticket edits should not be allowed for
this role
Feedback
1 App for participants 2 Ticket Template
Can a new app with corresponding mobile The QR code in tickets should be bigger in
app be created for ticket booking Should size so that it can be easily scanned Tickets
have ability to issue tickets in multiples for to be color coded by category. At present for
each event category When the multiple is all category the ticket template color is same.
specified,the user should be able to enter the This will be difficult for the scanning
required data against Name, Email ID, Phone volunteers to identify in less time.
number for the specified multiple Once
payment is done - the user should be able to
see all the tickets that were generated The
person who books the tickets should be able
to update name, phone no and email ID
without changing the UID
Feedbacks
1 Adding Volunteer
Volunteer data should be uploaded using a csv. It should be possible to tag volunteer to a
ticket category while scanning so that tickets to another category are not scanned by
mistake. Dashboards should be available to provide real time ticket booking status.