APPLIED BUSINESS TOOLS AAND TECHNOLOGIES IN TOURISM

COMMON BUSINESS TOOLS

1. Customer Relationship Management Software
— These technologies are in charge of managing communications with
customers, monitoring prospective business prospects, and supporting
customer care and sales initiatives.
i. Salesforce
ii. HubSpot CRM
iii. Zoho CRM
2. Enterprise Resource Planning Systems
— These systems consolidate several corporate functions, such as accounting,
human resources, inventory, and supply chain management, into a single,
centrally controlled system.
i. SAP
ii. Oracle ERP Cloud
iii. Microsoft Dynamics 365
3. Project Management Tools
— These resources support the project management, planning, and organization
processes. Additionally, these assist in monitoring the project’s development
and fostering teamwork among personnel.
i. Asana
ii. Trello
iii. Jira
4. Collaboration and Communication Tools
— By facilitating better communication, file sharing, and teamwork, these tools
help teams function more effectively and efficiently, which in turn enhances
the working environment and produces more productive work.
i. Slack
ii. Microsoft Teams
iii. Zoom
iv. Google Workspace
5. Document Management Systems
— These systems or tools help to organize, store, and monitor documents, which
in turn enhances the management quality of different versions of the
documents and makes it easier for multiple people to access and work with
the files.
i. SharePoint
ii. Google Drive
iii. Dropbox
6. Accounting Software
— This tool is responsible for overseeing and handling financial transactions,
keeping a record of expenses, and creating reports that summarize the
financial situation of a company or individual.
 i. QuickBooks
ii. Xero
iii. FreshBooks
7. Human Resources Management Systems
— HRMS helps HR processes, such as payroll, recruitment, employee
onboarding, and performance management, be made more efficient and
streamlined.
i. Workday
ii. BambooHR
iii. ADP Workforce Now
8. Business Intelligence (BI)
— This tool uses data analysis and visualization techniques to help organizations
make informed decisions based on data.
i. Tableau
ii. Power BI
iii. Qlik
9. Marketing Automation Software
— This tool is used to automatically handle marketing activities like sending out
emails, posting on social media, and managing potential customer
relationships.
i. HubSpot
ii. Marketo
iii. Mailchimp
10. Customer Support Tools
— These tools are responsible for handling and addressing customer questions,
concerns, and support requests in a timely and effective manner to provide
good customer service.
i. Zendesk
ii. Freshdesk
iii. Intercom
11. Sales Enablement Platform
— This tool helps in improving the sales process, streamlining tasks through
automation, and monitoring how well sales are performing.
i. Salesforce Sales Cloud
ii. HubSpot Sales Hub
iii. Outreach
12. Inventory Management Systems
— This tool is responsible for overseeing and controlling the amount of goods or
materials available, placing orders for new inventory, and tracking the
movement of stock within a business or organization.
i. TradeGecko
ii. Fishbowl
iii. inFlow Inventory
 13. Time Tracking and Attendance Systems
— This software monitors the hours worked by employees, keeps track of their
attendance, and assists in managing the time spent on various projects.
i. Toggl
ii. Clockify
iii. Harvest
14. Social Media Management Tools
— This tool is responsible for overseeing and planning out social media content,
keeping track of interaction, and evaluating results and performance
effectiveness.
i. Hootsuite
ii. Buffer
iii. Sprout Social
15. Security and Data Protection Tools
— This tool safeguards critical data, keeps these data from online attacks, and
guarantees its privacy.
i. McAfee
ii. Symantec
iii. Bitdefender

DAILY SCREEN TIME

According to the daily screen time record of my phone, it shows that the 5 apps that I
frequently used during the past 6 days were Google Chrome, Facebook, Microsoft 365
Office, YouTube, and HiTV.

The most frequently used app of mine is Google Chrome. Since I'm into
reading web comics lately, and I read these web comics in Google
Chrome, it isn't a shock. Aside from reading web comics, I also utilize
this app in doing spontaneous research whenever I get curious about
something, which frequently occurs. I also used this app to get updates
about certain things like the Sun's solar radiation and other unprecedented happenings.
Moreover, I further utilize this app as my "curiosity cloud" since I store mostly all the
information that I have researched in this app through bookmarking and downloading.

The next frequently used app of mine is Facebook. I think it is

understandable, especially in this generation where social media
rules almost everything. I used Facebook as a tool for me to get social
information from people who are quite relevant in society. I also use
this app to gain updates about current happenings and to keep up with
the changes in society. Moreover, I also used this app to communicate with my
loved ones who are living far away. Aside from that, I somewhat use this app to check for the
credibility of certain news that I've heard of or a certain product that I want to purchase. All
in all, it has a great significance in my life because it not only eases my boredom, it also
provides me with entertainment accompanied by insightful information.

The third I frequently used app these days is Microsoft 365 Office.
This app comprises the 3 basic and core Microsoft applications
such as MS Word, MS Excel, and MS PowerPoint. Ever since I
started college, I have been downloading apps that can help me in
my studies, and although there are already a lot of other Office
apps like Microsoft Office, I can’t seem to change my preferences
since this app already has brought a lot of benefits and it is also a
lot more convenient to use because I was used to using the Microsoft
Office ever since then. This app has been a great help to me, especially
during times when we had to make and submit paperwork or reports in a rushed, limited
time. This app also allows me to edit my documents, spreadsheets, and presentations
without having to open my laptop. Since the second semester already started, this app will
soon be my topmost frequently used app in the coming days.

The last one is the YouTube. Watching videos is one of the few
hobbies that I've learned to ease my mind and YouTube is the
perfect platform for that. I mostly use this app to watch videos about my celebrity idols,
reels, cooking videos, science facts, and astrology, and search for good music to download.
This app gives me comfort whenever I am feeling lonely or whenever I just want to detach
myself from the crowd. This has been the perfect diversion for me whenever I am feeling
extreme emotions and for that, I am thankful for its existence.

The last app that I usually utilize these days is the HiTV
app. A lot may not know what this app is but as the
name connotes, it is a movie app, specifically an app
where you can watch different K-Dramas, reality shows,
movies, and animes. It has a wide range of
entertainment sources, may it be from the Philippines,
Japan, Thailand, USA, and many other countries. This
allows the app to cater to a wide range of viewers. It’s
like Netflix but cheaper and easier to use since it doesn’t
require a subscription to watch, although some content
may not be for free, and will require you to be a VIP
member before you can watch the content. Since I am a huge K-Drama fanatic, this app
helps me keep updated with all the new K-Drama releases as well as some high-grossing
movies from all over the world.
DAILY SCREEN TIME RECORD

Most Frequently Used Application Total Screen Time In Minutes

Chrome 1933
Facebook 1107
Microsoft 365 Office 160
YouTube 145
HiTV 143

MY PERSONAL TOP 5 Most Frequently Used Apps

Chrome Facebook Microsoft 365 Office YouTube HiTV

4% 4%
5%

32% 55%

Total Screen Time

Application
in Minutes
Facebook 1107
Chrome 1933
Drive 74
Clock 86
Visha Player 78
Microsoft 365 Office 160
Messenger 27
Lazada 42
YouTube 145
HiTV 143
Jonaxx Stories App 35
VidMate 16
AI Gallery 6
 MOST FREQUENTLY
USED APPS
RAW DATA
Screen Time in
Date Application Screen Time
Minutres
Feb 5, 2024 Facebook 3hr 40min 220
Chrome 2hr 34min Facebook 154
Chrome
Drive 44min Drive Clock
44
42
Visha Player Microsoft 365 Of-
Clock 14 31min
16 27 31
fice
0 5 143 6 16
35
Visha Player 18min11 Messenger 18
Lazada
78 07 YouTube HiTV
Feb 6, 2024 Chrome 86 2hr 52min 172
Jonaxx Stories App VidMate
Facebook 74
1hr 58min 108
AI Gallery
Microsoft 365 Office 1hr 29min 89
Visha Player 1933 1hr 60
Messenger 27min 27
Feb 7, 2024 Chrome 4hr 29min 269
Facebook 2hr 42min 162
Microsoft 365 Office 1hr 11min 71
Drive 30min 31
Clock 29min 29
Feb 8, 2024 Chrome 2hr 41min 161
Facebook 1hr 28min 88
Lazada 42min 42
YouTube 42min 42
Clock 26min 26
Feb 9, 2024 Chrome 7hr 35min 455
Facebook 4hr 41min 281
HiTV 2hr 23min 143
Jonaxx Stories App 35min 35
YouTube 29min 29
Feb 10, 2024 Chrome 12hr 2min 722
Facebook 3hr 58min 238
VidMate 16min 16
YouTube 14min 14
AI Gallery 6min 6