Ground Staff Recognition Plan

For Pilots – One per city

Award Frequency Parameters Reward Details

Name
Safety Monthly Responsible Pilot who ensures safety on the road and the Certificate + Medal
Champion fleet, maintenance of the fleet
Award
Values Monthly Always on time, follows roster, dresses professionally, Certificate + Medal
Award behaves well with everyone
Patient First Monthly For employees who put patients’ needs first. Names are Certificate+ Medal
Award mentioned in customer feedback
Superstar Quarterly Consistent performer, one who ensures safety, is always Certificate + Trophy
Pilot punctual and is patient focused + Fully paid visit to
Hyderabad to
receive the trophy

For Paramedics/Doctors – One per city

Award Name Frequency Parameters Reward Details

Clinical Monthly For ensuring med checklist is up to date, medical Certificate + Medal
Excellence processes are followed
Award
Values Award Monthly Always on time, follows roster, dresses professionally, Certificate + Medal
behaves well with everyone
Life Saver Monthly When a medical expert has saved someone’s life or Certificate + Medal
Award helped a patient in a difficult situation. Names are
mentioned in customer feedback
Superstar Quarterly Consistent performer, One who ensures safety, is always Certificate + Trophy
Medic punctual and is patient focused + Fully paid Visit to
Hyderabad to
receive the trophy

For HM – One per city

Award Name Frequency Parameters Reward Details

Master Monthly On achieving 120% + of the month’s target Certificate + Medal
Blaster Award
Values Award Monthly Always on time, follows roster, dresses Certificate + Medal
professionally, behaves well with everyone
WOW Award Monthly Someone who is liked by the stakeholders at the Certificate + Medal
hospital and patients for his / her professionalism
and efforts
Superstar HM Quarterly Consistent performer, overachieves the targets Certificate + Trophy + Fully
month on month paid Visit to Hyderabad to
receive the trophy
 Other Award(s)

Award Name Frequency Parameters Reward Details

Above & Quarterly To be given to someone who goes above and Certificate + Trophy + Fully
Beyond Award beyond for their team, peers, patients, or business paid Visit to Hyderabad to
receive the trophy
1. Helped business grow
2. Led from the front
3. Taken initiative to help setup a process
4. Been available for the team when
required