February 02 2022

146

Western Cape

Dear Mrs. BOONZAAIER

RE: VODACOM COMPREHENSIVE INSURANCE COVER ACTIVATION - 27727472305 / VCPOL27616097

We have pleasure in attaching your new policy document. Please familiarize yourself with the contents of your
policy document to understand your benefits; what you are covered for and what you are not covered for. It
also contains important information in respect of claims and the excesses payable by you in the event of a
claim.

You must check your policy schedule to ensure that the items insured, their description and values are
those you gave to us.
You must advice any changes to the description, use or value of the item insured as soon as possible to
ensure that you are correctly insured.
Incorrect or non-disclosure by you may impact on any claims arising from your contract of insurance.
You are entitled to a copy of your policy free of charge.

Your policy schedule contains details of your insured device. If you have changed or upgraded your device it
may be possible that you are not on the right insurance product or that the device details on your
policy have not been updated. Therefore it is vital to ensure that the correct device and the correct SIM
which is being used with that device are listed on the attached schedule

Please remember that the SIM listed on your policy schedule must ALWAYS be in use with your insured device
in order for your insurance policy to remain valid.

Should you have any queries, or if you wish to update your details, or if you have a claim please do not hesitate
to phone us on 082 1952 or Fax us on 011 546 9000. Alternatively you can email the instruction to us on the
following email addresses:

1. Policy administration and enquiries: servicing.deviceinsurance@vodacom.co.za

2. Claims:cliams.deviceinsurance@vodacom.co.za
3. Complaints: complaints.deviceinsurance@vodacom.co.za

Thank you for having entrusted your insurance to VODACOM where we focus on your cellular needs.

Yours faithfully,

Vodacom Insurance Company (RF) Limited

Vodacom Insurance Company (RF) Limited

Vodacom Corporate Park
082 Vodacom Boulevard, Midrand, 1685 Phone +27 (0)11 653 5000
Private Bag X9904, Sandton, 2146