Professional Documents
Culture Documents
TVET
TVET
WORKPLACE
Work has communication issues for many organizations. What is described as
‘communication barriers’ can be a common problem workplaces face:
The role of the manager is, therefore, important in making sure that the team focuses on
the work and issues at hand. Teamwork and true collaboration will only occur if
resolutions reflect the needs of everyone in the group.
Solution: Ensure that your staff are properly trained and understand the role that they have
to play in the team to understand their contribution to shared successes. You may need to
deliver specific, targeted training on interpersonal relationships, dealing with conflict, and
other “soft skills” if you identify this as one of the main workplace communication
issues in your company.
2. PASSIVE LISTENING
Passive listening is simply hearing what the other person has to say without truly
understanding it or empathizing. Often, you will see someone talking, replying, and
interrupting other people instead of truly listening to what others have to say. When people
fail to listen, they are unable to truly comprehend the message which is being relayed. This
then leads to misunderstandings and friction, which could then deter the workforce from
being creative and productive.
Before beginning a chat or interaction, make sure to stress the importance of active
listening. Tell your staff members how inattention and passive listening can prevent them
from learning about the different points of view and ideas that are present in the
workplace. Role model and set a good example by being an active listener yourself.
Solution: If you want to know how to solve communication problems in a team, you can
start by facilitating meaningful two-way dialogues and discussions where the rules
of engagement are clearly set out so that people have the chance to both listen and be
heard.
3. CULTURAL DIFFERENCES
Today’s workplace has become more diverse, especially if your organization deals with
international clients or has employees abroad. Although there is diversity in the workplace,
people still tend to be more persuaded by people from their same culture or backgrounds,
therefore, managers face the challenges of communicating with everyone as one cohesive
team while managing the dynamics involved in cliques and groups.
Try to mix people of different backgrounds together. Break up small groups and try to
have diverse people collaborate on brainstorming activities and projects. Also,
communication tools such as corporate desktop wallpaper software, newsletters, and email
can potentially decrease the impact of cultural differences. This is because communication
is written and is free from accents and impulsive biases and is; therefore, more thought
out.
Solution: Cultural awareness training can help large organizations with employees from a
variety of backgrounds better understand one another so that there are less
misunderstandings and communication issues in business.
Solution: Make sure to always proofread your copy before sending it. You may also opt to
ask a colleague to look through your work to help pinpoint any mistakes or typos. Ensure
that you use plain and concise language, free from jargon.
What do you need to know Where is the information What does the Unit of
about the work activity? found? Competency tell you?
What is the work activity? Title of the Unit of Apply Math and Science
Competency Principles in Technical
Training
What does the work activity Unit Descriptor This unit covers the outcomes
involve? required to integrate math and
science concepts in the content
and delivery of technical
training programs and to
motivate trainees in learning
and applying such concepts in
the workplace.
What skills are needed to Elements In this unit there are four
perform the work activity? (4) key skills to perform:
1. Identify math and
science manifestations in
the course content and the
workplace
2. Relate math and
science concepts to
common and workplace
situations
3. Assess trainees’
internalization of math
and science concepts
4. Introduce
further
enhancements
What level of skill is needed? Performance Criteria 1. Identify math and science
manifestations in the course
content and the workplace
1.1 Review and study course
content and learning
outcomes for math and
science content
1.2 Identify situations in the
workplace and in everyday
life related to the course or
program for inclusion or
mention in the training
1.3 Prepare training aids,
lesson plans or session
notes, adopted or customized
incorporating or
highlighting applications of
math and science principles
Online courses offer flexibility, allowing learners to study at their own pace
and on their schedule. Certifications are a valuable way to demonstrate
expertise and competence in specific technical areas. They are particularly
useful for professionals seeking to upskill or validate their knowledge.
3. On-the-job training
On-the-job training involves learning while performing tasks within the
workplace. It can be formal or informal and is typically facilitated by
experienced colleagues or mentors.
5. In-app guidance
In-app guidance refers to the provision of training and guidance directly within
software applications. It offers users real-time assistance and support to
navigate and use the software effectively
Formal education
Specialized jobs require employees to first get academic qualifications from
institutions such as vocational schools, colleges, and universities.
Long, intensive programs such as degrees, diplomas, and other certificates
ensure that employees develop the basics and are proficient in their field.
Formal education ultimately forms the basis of technical training.
On-the-job training
Many organizations provide some degree of on-the-job training. Usually
delivered by employees with experience, such as supervisors, this kind of
training focuses on technical tasks that can be perfected while already
fulfilling a role.
On-the-job training is essential for harnessing and sharing the experience and
knowledge of senior employees within the organization and across different
departments.
Online courses are often flexible and convenient, allowing both individuals
and companies to access quality training at any budget. Moreover, online
courses can range from being incredibly simple to being intricate and
comprehensive.
3. Sense of empowerment
The majority of start-ups start in a small team, which requires
people to take several roles at once. As a leader of a small
team, it is important to be open to new ideas of team
members, as it gives them a feeling of being valued and
respected. Empowerment impacts the engagement of the
team, and also it impacts productivity, enabling individuals to
think and take action in a self-sufficient way. It is part of self-
development where they can pave their path to success along
with creating a prosperous start-up.