Vevlyn Virginia Grant

grantvevlyn@gmail.com 954.867.4654

Education Spelman College, Atlanta, Georgia. Psychology, Human Services

Concentration. Bachelor of Arts, May 2010

Relevant Work Experience

August 2015- BackAYard Menlo Park, CA, Shift Manager/Catering Sales
November Manager. Working knowledge of labor and inventory cost
2017 management. New staff onboarding. Manage day to day operations
of entire restaurant. Engage with guests on overall atmosphere of
restaurant. Engage with employees on needs, ways to boost morale
and work culture, team building awareness. Cook, grill, and prep
work, as needed. Cashiering, as needed. Apply technical
knowledge to troubleshoot all office equipment.
March 2018-March
2019 San Jose Improv, San Jose, CA, Designated Trainer. Train
New hires. Serve food and alcohol. Prepare premium food and
beverages according to event par. Encourage guest security through
compliance to company alcohol safety policies. Facilitate fun,
lively, happy guest experiences. Created a stimulating and detailed
onboarding system for new hires. Prepared a daily/hourly itinerary
to increase functionality and efficiency of front of house staff.
Collaborated with management and HR team on employee
retention and engagement plans as well as establishing a clear
career path training program and all other employee relations.

September 2018- Levy at Levi's, CA, Santa Clara Concessions Supervisor.

Current Training and supervision of proper cash handling transactions and
non paid, including gift cards and comps. Decrease service times
while expertly providing quality product served in a friendly
atmosphere. Schedule secondary duties and break times to more
than 40 employees. Resolve all customer complaints according to
company policies. Minimize inventory and cash theft. Train new
hires and temps on food and alcohol safety and de-escalation
techniques. Monitor food levels and temperatures and replenish as
needed.

Certifications Skills
• CA Food Handlers Card • Advanced proficiency in Microsoft OS

• Certified Designated Trainer • Meticulous anticipation of guest needs

• Alcohol Safety Certified • Visual Merchandising

• Personal Safety and De-escalation • Spanish: Fluent reading and writing,

Training Intermediate Level Speaking
Vevlyn Virginia Grant
grantvevlyn@gmail.com 954.867.4654

• Social Media Networking Certified