Assessment-3

SITXMGT002 ESTABLISH AND CONDUCT

BUSINESS RELATIONSHIPS

Student Must Fill this Section

Student
Name:

Student ID: Term: Year:

Privacy
“I give my permission for my assessment material to be used in
Release
the auditing, assessment validation & moderation Process”.
Clause:
“I declare that:
 The material I have submitted is my own work;
Authenticity
 I have given references for all sources of information that
Declaration:
are not my own, including the words, ideas and images of
others”.

Student Signature: Date:

Assessment Outcome

Assessor Name:

Not Yet Assessor

Attempt Satisfactory Date
Satisfactory Signature

Initial attempt  

2nd attempt/Re-
assessment  

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 Information for Student:
 All work is to be entirely of the student.

General Information for this assessment:

 Read the instructions for each question very carefully.

 Be sure to PRINT your FIRST name & LAST name in every place that is provided.
 Short questions must be answered in the spaces provided.
 For those activities requesting extra evidence such as: research reports, essay reports, etc. The
student must attach its own work formatted in double space, Arial 12 pts.
 All activities must be addressed correctly in order to obtain a competence for the unit of
competency.
 If the student doesn’t understand the assessment, they can request help from the assessor to
interpret the assessment.
 Re-submission of assessment after the term will incur additional fees.

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 Re-assessment of Result & Academic Appeal procedures:

If a student is not happy with his/ her results, that student may appeal against their grade via a written letter,
clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after
completion of the subject and within fourteen days of commencement of the new term.

Re-assessment Process:
 An appeal in writing is made to the Academic Manager providing reasons for re-assessment
/appeal.
 Academic Manager will delegate another faculty member to review the assessment.
 The student will be advised of the review result done by another assessor.
 If the student is still not satisfied and further challenges the decision, then a review panel is formed
comprising the lecturer/trainer in charge and the Academic Manager OR if need be an external
assessor.
 The Institute will advise the student within 14 days from the submission date of the appeal. The
decision of the panel will be deemed to be final.
 If the student is still not satisfied with the result, the he / she has the right to seek independent
advice or follow external mediation option with nominated mediation agency.
 Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol
in that subject.
The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement
based on principles of assessment. These principles require assessment to be reliable, fair, practical and
valid.
Academic Appeals:
 If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal
through academic appeals handling protocol.
 To appeal a decision, the person is required to complete the WSC- Request for Appeal of a
Decision form with all other supporting documents, if any. This form is available via our website.
The completed Request for Appeal form is to be submitted to the Student Support Officer either in
hard copy or electronically via the following contact details:
Student Support Officer, Western Sydney College (WSC), 55 High St, Parramatta NSW 2150,
Email: info@wsc.nsw.edu.au
 The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted
within seven days of notification of the outcome of the re-evaluation process.
 If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the
unit.
 In emergency circumstances, such as in cases of serious illness or injury, you must forward a
medical certificate in support of a deferred appeal. The notice of appeal must be made within three
working days of the concluding date shown on the medical certificate.
 The decision of Chief Executive Officer will be final.
 Student would then have the right to pursue the claim through an independent external body as
detailed in the students’ complaint / grievance policy.

Comments/Feedback to Students

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 Assessment Task 3: Project

TASK SUMMARY
For this task, you are required to write a formal letter to a supplier to confirm arrangements
made during negotiation.

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK

 Access to textbooks and other learning materials.

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 Access to a computer, printer, Internet and email software.
 Background information (provided).

WHEN AND WHERE SHOULD THE TASK BE COMPLETED?

 This task may be done in your own time as homework or you may be given time to do this
task in class (where applicable).
 Your assessor will provide you with the due date for this assessment.

WHAT NEEDS TO BE SUBMITTED?

 Answers to questions.
 Formal letter.
 Email.

INSTRUCTIONS
Review the background information and complete the tasks that follow.

Background information
You have negotiated with a wholesale butcher to provide beef to the restaurant you work at,
The Best Bite Café, and believe you have negotiated a successful win-win outcome.
As you finalised the agreement you agreed to send a letter to the person you dealt with, John,
confirming the final arrangements in writing so that a formal contract could be established.
The negotiations focussed on:
 Item1: Bone-in grain fed butt (1502 vacuum-packed), MSA Grade 5, 1200kg @ $5.50/kg
 Item 2: Chuck roll – long cut (2289 Trapezius removed; undercut retained; vacuum-
packed), MSA Grade 4, 1000kg @ $4.99/kg
 Item 3: Scotch fillet grass fed (pre-cut 400 – 425gm; Marble score = 3), MSA Grade 5,
2000kg @ $10.25/kg
 Item 4: Striploin grain fed (6 ribs ; intercostals removed; upraspinous ligament removed),
MSA Grade 3, 3000kg @ $7.75/kg
 Item 5: Mince – extra lean ( 20kg packs), MSA Grade 4, 4000kg @ $40/box
 Item 6: Grain fed T-Bones (Bone-in; 500 – 520 gm), MSA Grade 5, 800kg @ $9.98/kg
The name of the butcher is Robinsvale Butchers and you had agreed to buy a nominated
amount of an agreed selection of meat for a 12-month period at agreed prices.
Delivery is to be made by 8am every morning as required Monday – Saturday every week.
Orders to be placed by phone before 3pm the day prior to delivery.
Meat is to be invoiced every 14 days with payment to be made within 7 days of invoice.

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1. Review the background information above and answer the following questions:
a) Name four people from whom you may seek specialist advice when entering into this
type of formal business arrangement with an external party.
The Name four people from whom I may seek specialist advice when entering into this
type of formal business arrangement with an external party are as follows:-

i) Head chef: A head chef is a shockingly skilled professional who cooks meals and is
in charge of managing the restaurant's or cafe's operations as well as the dining area.
Guiding and controlling the system for preparing meals and another related activity,
Creating menus using recent or new culinary innovations to provide diversity and
excellent servings. Approving and "polishing" food before it is served to the consumer.

ii) Finance adviser: A financial advisor helps a business organize a sound economic
strategy for investments and other activities so that a decision may be made with
understanding. Financial advisors consider your circumstances and financial goals
before recommending solutions to assist you achieve your goals. Financial advisors
come in two different varieties. Independent financial advisers (IFAs) offer unbiased
guidance on the whole spectrum of financial goods from all different kinds of
organizations that are readily available.

iii) Solicitor: A solicitor is a lawyer who works with criminal matters related to
corporate enterprises. In some jurisdictions, the majority of legal services are typically
provided by solicitors. To be referred to as a solicitor and permitted to practice law as
one in a particular jurisdiction, a person must meet legislative requirements that differ
from one jurisdiction to the next. For instance, a solicitor in England and Wales is
permitted to coach under the terms of the 1974 Solicitors Act. With a few exceptions,
practicing attorneys should be in possession of their training records. In England,
there are far more solicitors than barristers; they handle the fundamental tasks of
recommending legal sentences and carrying out criminal prosecutions.

iv) Connected advisor: A linked advisor is someone who is in charge of connecting

the company with various partners. He or she is responsible for explaining the
corporate structure to potential customers. Connected Advisor helps you identify and
understand the main engine and after treatment problems, and it creates a once-daily
summary, which can cut down on reported problems by up to 90%.

b) Describe three ways that specialist advice may impact the arrangements agreed to as
part of this negotiation.
The three ways that specialist advice may impact the arrangements agreed to as part
of this negotiation are as follows:-

i) Modifications to the quantity ordered: The expert advice may affect the quantity
of various types of beef that the company has decided to order. First, a negotiator
may question your knowledge or competency, for example, by declaring that you lack
the enthusiasm to do a particular task. Second, someone may make fun of your views
in a way that makes it difficult, to which you can respond by saying, "You can't be
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 critical!" In the end, a co-worker might call out your mannerisms by saying something
like, "forestall being so touchy." The other party may be intentionally or unintentionally
attempting to elicit an emotional response from you by being aggressive,
condescending, and critical in order to shift the balance of power in their desire.

ii) Modification in the agreed price: The expert counsel may affect the agreed price
of the various types of beef that the company has ordered. Despite understanding the
value of working together to create value, negotiators frequently forgo this tactic while
making decisions in a conflict. They typically regard business conflict resolution as a
zero-sum game, in which the most advantageous single issue (which includes money)
is at risk, treating disagreements differently from other deal-making components. To
their detriment, they frequently examine the dispute settlement process as a lose-lose
conflict.

iii) Contractual terms changes: The expert counsel may have an effect on the terms
and conditions of the agreement reached by the parties. Because of our personal
experiences with the war and the opposing party, our perspectives of the dispute
settlement process may change over time. For the benefit of their children, for
instance, a couple that has gone through a contentious divorce may eventually
become more cooperative. Try to see your issue as being continually in flux rather
than as being utterly unresolvable. By doing this, you may also encourage them by
showing them that your existing approaches to the conflict resolution are ineffective
and that the prospect of negotiation gives some room for growth. Parties can
gradually resolve their issues if they realize how important regular meetings are.

c) What organisational protocols may apply to entering into binding arrangements with
third parties?

Continued…
You have consulted with your head chef and he believes that the contract should go ahead as
it is very good value for money.
You are now ready to put the agreement into writing so that a formal contract can be
established with Robinsvale Butchers.
The Best Bite café has a formal procedure for entering into formal agreements and contracts.
The procedure states that ‘permission must be sought from management prior to entering into
formal agreements and draft contracts must be submitted to management for consideration.’

The organisational protocols may apply to entering into binding arrangements with third
parties are as follows:-

i) Due diligence on third parties: The management must perform thorough due diligence on
third parties to ensure that they are capable of cooperating with the employer's
requirements.

ii) Submission of a draft contract to counsel: Before finalizing the agreement, the control must
send the draft contract to counsel for any necessary modifications and approval.

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iii) Presentation of a draft contract to the other parties who may be impacted by the
agreement: The management should present the draft contract to the other terminal
managers who may be impacted by the agreement for their review and feedback.

iv) Information sharing about settlement progress: The party with whom the agreement was
signed is responsible for informing management of the current status of the orders.

2. Write a letter to the manager of Robinsvale Butchers confirming the agreement that was
verbally discussed.
 Ensure that the letter includes all of the prices and performance indicators discussed.
 Ensure that your letter is clear, concise and professionally written.

To: Mr. John Robins,

Robinsvale Butchers

From: Best Bites Restaurant

Date: Jan 31 2023

Dear Mr. John Robins,

Greetings!

I would want to let you know that I have informed our management of the agreement we
reached regarding the cost and timing of the meat deliveries to our restaurant, Best Bites.
With this, I would want to certify the agreed-upon conditions of the negotiation for your
review.

Regarding the cost, weight, and other details of the meat,

Item 1: MSA Grade 5, 1200kg of bone-in, grain-fed butt (1502 vacuum-packed), priced at
$5.50 per kg.

Item 2: Chuck roll-long cut, MSA Grade 4, 1000kg at $34.99/cg (2289 Trapezius removed,
undercut kept, vacuum-packed).

Item 3: 2000kg of Scotch fillet grass-fed (pre-cut 400–425gm; Marble score = 3); $10.25
per kg

Item 4: Grain-fed strip loin (6 ribs: inter costal removed; upraspinous ligament removed).
3000kg MSA Grade 3 at $7.75/kg

Item 5: Extra lean mince (20 kilogram boxes), MSA Grade 4, 4000 kg, $40 per package

Item 6: Grain-fed T-Bones, 800kg, MSA Grade 5, at $9.98 per kilogram

Wherein, for a 12-month period, Mondays through Saturdays, this meat assortment will be
delivered every morning at 8am at the agreed-upon prices. Additionally, our restaurant
requires that orders be ordered over the phone by 3 p.m. the day before delivery. Finally,
payment must be made within 7 days of the invoice, which must be issued every 14 days
for the meat.

The Best Bites considers itself lucky to do business with you. We hope, our transactions
should go smoothly

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 Thank you!
Sincerely
Best Bite

3. Write an email addressed to the management of the Best Bite Café (your assessor)
detailing the proposed formal agreements for approval and attach a copy of formal
agreement letter.
To: Mr. William Breville,

Manager

From: Best Bites Restaurant

Date: Jan 31 2023

Dear Mr. John Robins,

Greetings!

I want to let you know that I have already given the details of the agreements on the costs and
the delivery schedule of the meat parts for our restaurant, the Best Bites, to our meat supplier.
With this, I would want to certify the agreed-upon conditions of the negotiation for your review.

Regarding the cost, weight, and other details of the meat,

Item 1: 1200 kg of MSA Grade 5 bone-in grain-fed butt vacuum-packed at $5.50 per kilogram

Item 2: Chuck roll-long cut, MSA Grade 4, 1000kg at $4.99/kg (2289 Trapezius removed,
undercut kept).

Item 3: 2000kg of grass-fed, pre-cut Scotch fillet (MSA Grade 5, Marble score = 3), priced at
$10.25 per kilogram.

Item 4: Grain-fed strip loin (6 ribs: intercostal removed; upraspinous ligament removed).
3000kg MSA Grade 3 at $7.75/kg

Item 5: Extra-lean mince, MSA Grade 4, 4000kg @ S40/box, 20 kg packs

Item 6: Grain-fed T-Bones, MSA Grade 5, 800kg, $9.98/kg (Bone-in: 500-520 grams).

Wherein, over a 12-month term, these meat options will be supplied at the agreed-upon
pricing every morning at 8 a.m., Monday through Saturday. Additionally, our restaurant
requires that phone orders be placed the day before delivery by 3 pm. Last but not least,
payments for meat must be made within 7 days of the invoice, which must be issued every 14
days.

I would be happy to have another conversation with our supplier if you decide to request any
further information or alter the parameters that were previously established.

I appreciate your unfailing faith in me

Sincerely
Best Bite

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1. Submit your answers, email to management and formal letter to your assessor. You must
answer the questions and write the letter in Microsoft Word or a similar program – your
assessor will advise as to whether you must email them your completed assessment,
submit the file on a USB drive or hand in a hard copy.

What do I need to hand in for this task? Have I completed this?

Your answers to each question 

Formal letter 

Email 

ASSESSMENT TASK 3: ASSESSOR CHECKLIST

ASSESSMENT TASK 3: PROJECT ASSESSOR MARKING GUIDE

Yes No Comments

Did the student answer all of the project

questions correctly? (Please note which
questions were answered incorrectly, if
applicable.)

Did the student write a letter to confirm the formal

agreement in writing, including;
 Negotiated pricing
 Negotiated performance indicators?

Did the student confirm the negotiated

agreements in writing using clear and concise
language?

Did the student follow organisational procedures

and write an email addressed to management to
outline the proposed business arrangement?

Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a
copy of the completed Assessment Task Cover Sheet.
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 ASSESSMENT TASK 3: PROJECT ASSESSOR MARKING GUIDE
Yes No Comments

Did the student answer all of the project

questions correctly? (Please note which
questions were answered incorrectly, if
applicable.)

Please note any reasonable adjustments made for this task below.

Assessment Task 3
Outcome: Satisfactory  Not Satisfactory  Date:

Trainer/assessor Trainer/assessor
name: signature:

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