Sub

Code Description
Code

The temperature of the fixing assembly is abnormally high.

While startup control is under way, the reading of the main thermistor is less
than 30 deg C continuously for 200 msec or more 1 sec after the start
of power supply. While startup control is under way, the reading of the main
E000 0001 thermistor is less than 70 deg C continuously for 200 msec or more 2 sec
after the start of power supply. While startup control is under way, the
reading of the main thermistor is less than 120 deg C continuously for 200
msec 6 sec after the start of power supply. The startup control does not end
30 sec after the start of power supply.
The temperature of the fixing assembly is abnormally high.
0000 The reading of the main thermistor is 250 deg C or more continuously for 200 msec.
E001
0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec.
0002 The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
The rise in temperature of the fixing assembly is faulty
While startup control is under way, the reading of the main thermistor is less than 115 deg C
E002 0000 continuously for 400 msec 1.3 sec after it has indicated 100 deg C. While startup control is
under way, the reading of the main thermistor is less than 150 deg C continuously for 400
msec 1.3 sec after it has indicated 140 deg C.
The fixing temperature is too low after a standby state.
E003 0000 While regular temperature control is under way, the reading of the main thermistor is less than
140 deg C continuously for 400 msec or more.
The rotation of the fixing film is faulty.
E007 0000 While the fixing motor is rotating, the marker signal is not detected for 6 sec with the reading
of the main thermistor indicating 100 deg C or more.
The rotation of the main motor is faulty.
Detection is executed every 100 msec after the start of motor rotation; however, the drive
0001
E010 detection signal is absent for 2 sec.
During motor rotation, detection is executed every 100 msec; however, the drive signal is
0002
absent 5 times in sequence.
The rotation of the fixing motor is faulty.
Detection is executed every 100 msec after the start of motor rotation; however, the drive
0001
E014 detection signal is absent for 2 sec
During motor rotation, detection is executed every 100 msec; however, the drive signal is
0002
absent 5 times in sequence.
The waste toner case is full, or the waste toner case full sensor is faulty
E019 0000 When the waste toner case is identified as being full for 2000 prints continuously, an alert is
issued; thereafter, the case is identified as being full continuously for 100 prints
The path between the sub hopper and the developing assembly is clogged with toner.
The developing assembly toner sensor detects the absence of toner, while the sub hopper
E020 0000 toner sensor detects the presence of toner. With the developing clutch turned on, the hopper
feedscrew motor is rotated for 1 sec intermittently 194 times; still, the developing assembly
toner sensor does not detect the presence of toner.
The developing assembly connector is disconnected.
E024 0000
The connection detection signal is absent continuously for 100 msec.
E025 The hopper motor or the bottle motor is faulty.
 The sub hopper toner sensor connection detection signal is absent for 100 msec 10 times in
0000
sequence.
While the hopper motor is rotating, the motor error lock signal is detected continuously 4
0001 times every 56 msec. Or, while the bottle motor is rotating, the motor error lock signal is
detected 22 times in sequence every 10 msec.
The NE controller counter malfunctions.
E032 0001
An open circuit is detected for the count pulse signal.
The voltage of the power supply is faulty (high-voltage error).
0001 The value read from the EEPORM is outside a specific range.
While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or
0002 more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100
msec.)
While output is being generated, the AD value of the developing DC voltage is 224 (DEC) or
E064 0003 more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100
msec.)
While output is being generated, the AD value of the transfer output current is 205 (DEC) or
0004 more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100
msec.)
While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for
0005
100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
The BD interval is outside a specific range.
After the machine has become ready for image formation (i.e., the scanner motor is ready for
E100 0001
operation, and the laser has been turned on), an error has occurred 50 times or more (BD
error).
The scanner motor is faulty.
The scanner motor speed lock signal does not indicate a locked state a specific period of time
0001
after the scanner motor has been started.
E110 The speed lock signal indicates a deviation 10 times in sequence at intervals of 10 msec after
0002
the signal has indicated a locked state.
With the image clock switched over, the scanner motor speed lock signal does not indicate a
0003 locked state 6.5 sec after a switchover is made from low to normal speed or 8 sec after a
switchover is made from normal to low speed
There is an error in the communication with the high-voltage power supply
E191 0000 The data transmission/reception does not end normally 500 msec after the most recent
transmission/reception of data ended normally.
There is an error in the detection of the CIS home position.
E202 0001 The attempt to detect the home position fails when the CIS is moved forward
0002 The attempt to detect the home position fails when the CIS is moved back.
The light intensity of the CIS is faulty.
E225 0001 During shading operation, the intensity is below a specific level.
0002 During DF stream reading, the sheet-to-sheet light intensity is faulty.
The reader unit power supply is faulty.
0001 At time of power-on, the 24-V port is off.
E227 0002 At the start of a job, the 24-V port is off.
0003 At the end of a job, the 24-V port is off.
0004 When a load is being driven, the 24-V port is off.
The backup memory is faulty.
E248
0000 [Cause] A check error has occurred on the backup SRAM board. [Location] bottom ROM
 [Timing of Detection] once when the boot ROM is started up
0001 An error has occurred at power-on.
0002 An error has occurred during a write operation.
0003 An error has occurred during a read operation following a write operation.
The zero-cross signal is faulty.
E261 0000
When the relay is on, the zero-cross signal is not detected for 500 msec or more.
There is an error in image data.
E315 0007 There is an error in JBIG encoding.
000d There is an error in JBIG decoding.
There is an error on the hard disk.
[Cause] An HDD detection error has occurred. The HDD cannot be detected. The HDD does
0001 not become ready. The HDD returns an error. [Detection] while boot ROM is in session
BARSAC startup, mounting (usrIde) [Timing of Detection] once at startup
[Cause] There is no startup file. The program for the main CPU does not exist on the HDD or
0002 in BOOTDEV/BOOT, and so on. [Detection] while boot ROM is in use at time of system file
loading (usrIde) [Timing of Detection] once at startup
[Cause] An HD write abort error has occurred. The sectors for BOOTDEV on the HD cannot
0003 be read. [Detection] BARSAC (all; at time of bootable startup) [Timing of Detection] once at
startup
[Cause] A subbootable that matches the PDL type does not exit in BOOTDEV/BOOT.
0006 [Detection] during loading of sub boot in oclibroot [Timing of Detection] once at bootable
startup
[Cause] An ICC profile that matches the PDL type does not exist in BOOTDEV/PDL.
E602 0007 [Detection] beginning of oclibroot; judgment based on functions of PDL team that are called in
[Timing of Detection] once at bootable startup
01XX /DOSDEV is faulty
02XX /FSTDEV is faulty.
03XX /DOSDEV2 is faulty.
04XX /FSTPDEV is faulty.
05XX /DOSDEV3 is faulty.
06XX /PDLDEV is faulty.
07XX /DOSDEV4 is faulty.
08XX /BOOTDEV is faulty.
09XX /DOSDEV5 is faulty.
FFXX There is an error in a partition that cannot be identified.
The image memory is faulty or is inadequate.
E604 0000
The memory size does not match the model.
There is an error on the HDD.
E609 0008 At startup, the HDD fails to reach a specific temperature level within a specific period of time.
0009 At time of sleep recovery, the temperature fails to reach a specific level.
The HDD coding key is faulty.
E610 The SRM/PCB is faulty. The battery has become exhausted, leading to loss of SRAM
contents.
An error has occurred in communication between the fax control PCB (2-line) and main
E674 0001 controller PCB.
An attempt to set mode for the fax device has failed.
E710 There is an error in the initialization of the IPC.
 0001 The machine fails to become ready 3 sec or less after the IPC chip startup.
When the main power is turned on, the communication IC (IPC) on the DC controller PCB
0002
cannot be initialized.
There is an error in the IPC communication.
The occurrence of an error has been recorded in the error register of the IPC chip 4 times or
0001
E711 more within 1.5 sec.
The occurrence of an error has been recorded in the error register of the IPC chip 4 times or
0002
more within 2 sec.
There is an error in the communication with the finisher.
E713 0000
The communication with the finisher does not resume within 5 sec after it has been disrupted.
There is an error in the communication with the pedestal.
E716 0000 After the presence of a pedestal has been detected, the communication fails to be normal for
5 sec
There is an error in the communication with the NE controller.
The NE controller is not connected at power on, although it was connected before the power
0001
E717 was turned off because of an error.
An IPC error has occurred while the NE controller is in operation. There is an open circuit for
0002
the IPC. An error has occurred, and the IPC communication remains disabled
There is a coin vendor error.
The coin vendor is not connected when the power is turned on, although it was connected
0001
before the power was turned off because of an error.
While the coin vendor is in operation, an IPC error has occurred, IPC has developed an open
circuit, or an error preventing recovery of IPC communication has occurred. An open circuit
0002
has been detected in the line for the pickup/delivery signal. An illegal signal has been
E719 detected.
While the unit price is being checked at startup, an error occurs in the communication with the
0003
coin vendor.
An error has occurred at new card reader startup. The new card reader is not connected
0011
when the power is turned off, although it was connected when the power was turned off.
An IPC error has occurred at new card reader startup. There is an IPC open circuit. An error
0012
has occurred that prevents recovery of IPC communication.
There is a PDL software error
1001 An initialization error has occurred.
100A An error that may be critical to the system (e.g., failed initialization) has occurred.
9004 There is an error in the communication (PAI) with an external controller.
E730 9005 There is a fault in the connector of the vide cable to the external controller
A006 The PDL board does not respond. A subbootable is faulty or absent
There is a mismatch between the control software of the machine and the PDL control
A007
software in regard to version.
B013 There is corruption in the font data.
There is an error in the communication with the scanner
E732 0001
There is a DDI-S communication error.
There is an error in the communication with the printer.
E733 0000 At startup, communication with the printer fails.
0001 There is a DDI-P communication error
There is an error on the Ether board.
E740 0002
The MAC address is illegal.
 There is an error in the DDI communication.
E743 0000 An SCI error has occurred. The received data is faulty. A reception timeout condition has
occurred. An SEQ timeout error has occurred.
There is an error in the language file/boot ROM.
0001 The version of the language file on the HDD and that of the bootable do not match.
0002 The size of the language file on the HDD is too large.
E744 0003 There is no language file on the HDD indicated by config.txt for a switchover.
0004 An attempt to switchover to a language on the HDD fails
1000 The boot ROM that is mounted is of the wrong type.
2000 The engine ID indicated by the software ID is illegal.
There is a fault on the TokeRing board.
0001 An attempt at PCI initialization has failed.
0002 The MAC address is faulty
E745
0003 There is an error in the acquisition/setting of board information.
0004 There is a connection error
0005 Other Errors
The accessories board is of the wrong type
E746 0003
At startup, a board for a different model has been detected.
There is a mismatch between controller board and SDRAM size.
E748 1001
There is a mismatch between the control board and the SDRAM.
There is a fan error.
E805 0000 While the fan is at rest, the lock signal has been detected for 5 sec. While the fan is in
operation, the lock signal is not detected for 5 sec
Finisher/Saddle Finisher Error Codes
E500 0001 fault in communication with the finisher (common among all finishers)
fault in communicatio n with the finisher (Finisher-Q3/ Q4)
E503 0002 fault in communicatio n between finisher and saddle unit
0003 fault in communicatio n betweenf inisher and punch unit
fault in the backup memory of the finisher (common among all finishers)
E505 0001 fault in the data stored in backup memory
0002 fault in the EEPROM data of the punch unit
fault in stack delivery motor (Finisher-S1)
When the stack retaining spacer is returned to home position, the belt escape home position
0001
E514 sensor does not go on within 1.5 sec.
When the stack retaining spacer is shifted from home position, the belt escape home position
0002
sensor does not go off within 1.5 sec.
fault in trailing edge assist motor (Finisher-Q3/ Q4)
The home position sensor does not go off even when the trailing edge assist motor has
0001
E514 rotated for a specific period of time.
The home position sensor does not go on even after the trailing edge assist motor has rotated
0002
for a specific period of time.
Gear change motor error (Finisher-Q3/ Q4)
The home position sensor does not go off even when the gear change motor has rotated for a
E519 0001
specific period of time.
0002 The home position sensor does not go on even when the gear change motor has rotated for a
 specific period of time.
Rear alignment error (Finisher-S1)
The home position sensor does not go on within 2000 msec after the start of operation when
8001
E530 the rear aligning plate is shifted to home position.
The home position sensor does not go off within 1000 msec after the start of operation when
8002
the rear aligning plate is shifted from home position.
Front alignment error (Finisher-Q3/ Q4)
The home position sensor does not go off even when the front alignment motor has been
0001
E530 rotated for a specific period of time.
The home position sensor does not go on even when the front alignment motor has been
0002
rotated for a specific period of time.
Stapler error (Finisher-S1)
At time of staple jam recovery, the home position sensor does not go on with 500 msec after
8001
E531 the start of reverse rotation of the stapler motor
The home position sensor does not go off within 500 msec after the stapler motor has been
8002
started.
Stapler error (Finisher-Q3/Q4)
The home position sensor does not go off even when the stapler motor has rotated for a
0001
E531 specific period of time.
The home position sensor does not go on even when the stapler motor has rotated for a
0002
specific period of time.
Stapler shift error (Finisher-S1)
The stapler slide home position sensor does not go on within 11 sec when the stapler is
8001
E532 shifted to home position.
The stapler slide home position sensor does not go off within 1.0 sec when the stapler is
8002
shifted from home position.
Stapler shift error (Finisher-Q3/ Q4)
The home position sensor does not go off even after the stapler shift motor has rotated for a
0001
E532 specific period of time.
The home position sensor does not go on even when the stapler shift motor has rotated for a
0002
specific period of time.
Swing cam error (Finisher-S1)
The home position sensor does not go off within 1000 msec after the start of operation when
0001
E535 the swing arm is shifted from home position.
The home position sensor does not go off within 1.0 sec when the stack delivery roller swing
0002
arm is moved from home position.
Swing cam error (Finisher-Q3/ Q4)
The home position sensor does not go off even when the swing motor has rotated for a
0001
E535 specific period of time.
The home position sensor does not go on even when the swing motor has rotated for a
0002
specific period of time
Front alignment error (Finisher-S1)
The home position sensor does not go on within 2.0 sec when the front aligning plate is
8001
E537 moved to home position.
The home position sensor dos not go off within 1.0 sec when the front aligning plate is shifted
8002
from home position.
E537 Rear alignment error (Finisher-Q3/ Q4)
 The home position sensor does not go on within 2000 msec after the start of operation when
0001
the read aligning plate is moved to home position.
The home position sensor does not go off within 1000 msec after the start of operation when
0002
the rear aligning plate is moved form home position.
Stack tray motor error (Finisher-S1)
E540 8002 The operation to detect the paper surface of the stack tray does not end within 1.0 sec.
8003 An abnormal combination of sensor states has been detected.
Upper tray ascent/descent motor error (Finisher -Q3/ Q4)
0002 Upper tray ascent/descent motor clock error
E540
0003 Area error
0004 Safety switch activation
Lower tray ascent/descent motor error (Finisher-Q3/ Q4
E542 0002 Lower tray ascent/descent motor clock error
0003 Area error
Paddle error (Finisher-S1)
The paddle home position sensor does not go on within 1.5 sec when the paddle is shifted to
8001
E577 home position.
The paddle home position sensor does not go off within 1.0 sec when the paddle is moved to
8002
home position.
Shutter unit error (Finisher-Q3/ Q4)
E584 0001 The shutter open sensor does not go off (i.e., the shutter does not close).
0002 The shutter open sensor does not go on (i.e., the shutter does not open).
Punch motor error
The punching home position is not detected even when the puncher motor has been driven
0001
E590 for 20 msec.
The punch home position sensor is not defected even after the motor has stopped at time of
0002
punch motor initial operation.
Punch dust sensor error
E591 0001 Error in light-receiving voltage while light is emitted
0002 Error in light-receiving voltage while light is not emitted
Paper trailing edge sensor/ horizontal sensor error
0001
Error in light-receiving voltage when light is emitted (trailing edge sensor)
paper trailing edge sensor/ registration sensor error
0002
Error in light-receiving voltage when light is not emitted (trailing edge sensor)
Power trailing edge sensor/ registration sensor
0003
Error in light-receiving voltage when light is emitted (horizontal registration sensor 1)
Paper trailing edge sensor/ registration sensor error
0004
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 1)
E592
Paper trailing edge sensor/ registration sensor error
0005
Error in light-receiving voltage when light is emitted (horizontal registration sensor 2)
Paper trailing edge sensor/ registration sensor error
0006
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 2)
Paper trailing edge sensor/ registration sensor error
0007
Error in light-receiving voltage when light is emitted (horizontal registration sensor 3)
Paper trailing edge sensor/ registration sensor error
0008
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 3)
 Paper trailing edge sensor/ registration sensor error
0009
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
Paper trailing edge sensor/ registration sensor error
000A
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
Punch shift motor error
E593 0001 The light-receiving voltage home position sensor does not go off when light is emitted.
0002 The light-receiving voltage home position sensor does not go on when light is not emitted.
Saddle paper positioning plate error
The paper positioning plate home position sensor does to go on when the paper positioning
0001 motor has been driven for 1.33 sec. Paper positioning plate motor (M4S)/paper positioning
E5F0 plate home position sensor (P17S)
The paper positioning plate home position sensor doest not go off when the paper positioning
0002 plate motor has been driven for 1 sec. Paper positioning plate motor (M4S)/paper positioning
plate home position sensor (P17S)
Saddle paper folding error
The number of detection pulses of the paper folding motor clock sensor has dropped below a
0001
specific value. Paper folding motor (M2S)/ paper folding motor clock sensor (P14S)
E5F1
The state of the paper folding home position sensor doest not change when the paper folding
0002 motor has been driven for 3 sec. Paper folding motor (M2S)/ paper folding motor clock sensor
(P14S
Saddle guide error
The guide home position sensor does not go on when the guide motor has been driven for
0001
E5F2 0.455 sec. Guide motor (M3S)/guide home position sensor (PI13S)
The guide home position sensor does not go off when the guide motor has been driven for 1
0002
sec. Guide motor (M3S)/guide home position sensor (PI13S)
saddle alignment error
The aligning plate home position sensor does not go on when the alignment motor has been
0001 driven for 0.5 sec. (at time of initialization, 1.67 sec.) Alignment motor (M5S)/ aligning plate
E5F3
home position sensor (PI5S)
The aligning plate home position sensor does not go off when the alignment motor has been
0002
driven for 1 sec. Alignment motor (M5S)/ aligning plate home position sensor (PI5S)
Saddle rear stapling error
The stitching home position sensor does not go on when the stitch motor (rear) has been
0001 rotated in reverse for 0.5 sec or more. Stitch motor (rear; M6S)/ stitching home position
E5F4 sensor (rear; MS5S)
The stitching home position sensor does not go off when the stitch motor (rear) has been
0002 rotated in normal direction for 0.5 sec or more. Stitch motor (rear; MS)/ stitching home
position sensor (rear; MS5S)
Saddle front stapling error
The stitching home position sensor does not go on when the stitch motor (front) has been
0001 rotated in reverse for 0.5 sec or more. Stitch motor (front; M7S)/ stitching home position
E5F5 sensor (front; MS7S)
The stitching home position sensor does not go off when the switch motor (front) has been
0002 rotated in normal direction for 0.5 sec or more. Stitch motor (front; M7S)/ stitching home
position sensor (front; MS7S)
Saddle butting error
E5F6 The paper butting plate home position sensor does not go on when the paper butting plate
0001 motor has been driven for 0.3 sec. Paper butting plate motor (M8S)/paper butting plate home
position sensor (PI14S)
 The paper butting plate home position sensor does not go off when the paper butting plate
0002 motor has been driven for 80 msec or more. Paper butting plate motor (M8S)/paper butting
plate home position sensor (PI14S)
The number of detection pulses of the paper butting plate motor has dropped below a specific
value. paper butting plate motor (M8S)/paper butting plate motor clock sensor (PI1S)
0003
Check the paper butting plate motor. Check the paper butting plate motor clock sensor.
Replace the finisher controller
The paper butting plate leading edge sensor does not go off when the paper butting plate
0004 motor has been driven for 80 msec. Paper butting plate motor (M8S)/paper butting plate
leading edge sensor (PI15S)
The paper butting plate leading edge sensor does not go on when the paper butting plate
0005 motor has been driven for 0.3 sec. Paper butting plate more (M8S)/paper butting plate leading
edge sensor (PI15S)
Saddle connector error
The connector of the paper butting plate home position sensor has been identified as being
0001
disconnected. Connector of guide home position sensor (PI13S)
E5F8 The connector of the paper butting plate home position sensor has been identified as being
0002
disconnected. Connector of paper butting plate home position sensor (PI14S)
The connector of the paper butting plate leading edge sensor has been identified as being
0003
disconnected. Connector of paper butting plate leading edge sensor (PI15S)
Saddle switch error
The inlet cover switch has been identified as being open for 1 sec or more after the start of
printing or the start of initial rotation with the following sensors identifying their respective
covers as being closed: - inlet cover sensor (PI9S) - nt cover open/closed sensor (PI2S) -
0001 delivery cover sensor (PI3S) Or, the front over switch (MS2S) or the delivery cover switch
(MS3S) is open. Inlet cover switch (MS1S)/front cover switch (MS2S)/ delivery cover switch
(MS3S) Check the inlet cover switch. Check the inlet cover sensor. Check the front cover
open/ closed sensor. Check the delivery cover sensor. Replace the finisher controller
E5F The front cover switch has been identified as being open from the start of printing or the start
of initial rotation with the following sensors identifying their respective covers as being closed.
- inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor
0002
(PI3S) - front cover switch (MS2S)/ delivery cover switch (MS3S) Check the front cover
switch. Check the inlet cover sensor. Check the front cover open/ closed sensor. Check the
delivery cover sensor. Replace the finisher controller
The delivery cover switch has been identified as being open after the start of printing or the
start of initial rotation of the host machine with the following sensors identifying their
0003
respective covers as being closed: - inlet cover sensor (PI9S) - front cover open/closed
sensor (PI2S) - delivery cover sensor (PI3S) - delivery cover switch (MS3S)
DADF Error Codes
DF communication error
0001 Check sum error
E400
0002 Reception status error
0003 Reception interrupt error
Wrong DF
E490 0001
The installed DF is not of a supported type.