TECHNICAL SERVICE REPORT No.

: 2324TSR119173 DATE: 08-Mar-2024

ZONE: CZ II 19:38:31
CUSTOMER DETAILS INSTRUMENT DETAILS SERVICE STATUS
ENGINEER NAME: MR. GAURAV MAURYA MODEL: AUTOMATED CLINICAL PRR-CMC
CHEMISTRY ANALYZER MODEL
EM200 CS WITH CPU, MONITOR
AND PRINTER
SR NO.: B200208
Sri Sai Hospital, Moradabad CALL DETAILS TYPE OF CALL
DATE TIME Courtesy Call
ADDRESS:
COMPLAINT 08-Mar-2024
(A Unit of Medinova Health Care Pvt Ltd.),
RECD. 19:38:19
Mansarovar Colony, Delhi Road Near Loco
Shed Bridge RESPONSE 08-Mar-2024
19:38:31
TEL. NO.: JOB COMPLETED Closed
NAME OF THE OPERATOR: Sri Sai Hospital, RESPONSE TIME 08-Mar-2024 DOWN TIME: (HH:MM)
Moradabad 22:51:41
TRAVEL TIME 00:30
PROBLEM REPORTED:
Result issue
OBSERVATIONS:
Reagent is deteriated.
ACTION TAKEN:
Calibrate 2 different lots SGOT and run QC along with sample found QC result is out with tech high flag. Check the
SGOT Reagent reaction found reagent is deteriated. SGOT Reagent is deteriorated Need to be replaced. SGOT (AST)
(No. Of Kit 1) 6 X 44 ML/6 X 12.5 ML KIT CONTENTS. R1- SGOT (AST) REAGENT/6 X 44 ML R2- SGOT (AST) REAGENT: 6
X 12.5 ML LOT S042347 MFG_04/2023 EXP 09/2024. SGOT (AST) (No. Of Kit 1) 6 X 44 ML / 6 X 12.5 KIT CONTENTS R1-
SGOT (AST) REAGENT/6 X 44 ML R2- SGOT (AST) REAGENT: 6 X 12.5 ML LOT_T082306 MGF_08/2023 EXP_01/2025
SITE CONDITION:
LINE NEUTRAL VOLT: 220 NEUTRAL-EARTH VOLT.: 2 LINE-EARTH VOLT.: 218
BRAND OF REAGENT USED: Erba
TO BE FILLED IN BY CUSTOMER:

PREVENTIVE MAINTENANCE CARRIED

OUT SATISFACTORILY:

FAULT RECTIFIED & INSTRUMENT IS

WORKING SATISFACTORILY:

WE HEREBY APPROVE RS.__________

FOR PARTS:
NO. DESCRIPTION QTY COST TOTAL
COMMENTS (IF ANY):

TOTAL Rs.: Name of the Operator: Sri Sai Hospital,

Moradabad

INVOICE NO.: 0 DATE BRANCH H.O

RECEIVED ON:
CHECKED BY:
ENGINEER'S/APPLICATION SPECIALIST'S
TIME: 08-Mar-2024 19:38:31 NAME: MR. GAURAV MAURYA
NOTE: Parts replaced are chargeable except during warranty period. Consumables like printer head lamp, tubing,
paper rolls etc. & breakable parts are not covered by warranty and hence are chargeable. Parts replaced due to
negligence in operation will also be charged in every case.
AT TRANSASIA, CUSTOMER SATISFACTION IS OUR PRIME CONCERN. IN CASE YOU HAVE ANY SUGGESTIONS PLEASE
CONTACT:GENERAL MANAGER (TECHNICAL SERVICE), MUMBAI TEL. : 4030 9000

TRANSASIA BIO-MEDICALS LTD.

Head Office: Transasia House. 8. Chandivali Studio Road, Andheri (E), Mumbai - 400 072. Tel.: (022) 4030 9000 Fax:
(022) 2857 3030 Mumbai : Toll Free No. 1800 103 8226, Whatsapp No.: 8451048434, SMS No.: 9212433444

www.transasia.co.in
DOC NO: SC00-406/ISS-7