ENN1504/101/3/2024

Tutorial Letter 101/3/2024

Practising Workplace English

ENN1504

Semesters 1 and 2

Department of English Studies

This tutorial letter contains important information about your module.

BARCODE

Open Rubric
 CONTENTS
Page

1 INTRODUCTION .......................................................................................................................... 4
2 PURPOSE AND OUTCOMES ...................................................................................................... 5
2.1 Purpose ........................................................................................................................................ 5
2.2 Outcomes ..................................................................................................................................... 7
3 CURRICULUM TRANSFORMATION........................................................................................... 9
4 LECTURER(S) AND CONTACT DETAILS .................................................................................. 9
4.1 Lecturer(s) .................................................................................................................................... 9
4.2 Department ................................................................................................................................ 10
4.3 University ................................................................................................................................... 10
5. Resources ……….…………………………………………………………………………… 10
5.1 Prescribed book(s)…………………………………………………………………………………………10
5.2 Recommended book(s) .............................................................................................................. 11
5.3 Electronic reserves (e-reserves) ............................................................................................. 11
6 STUDENT SUPPORT SERVICES ............................................................................................. 12
6.1 The Unisa First-Year Experience Programme ............................................................................ 13
7 STUDY PLAN ............................................................................................................................ 14
8 PRACTICAL WORK .................................................................................................................. 16
9 ASSESSMENT........................................................................................................................... 16
9.1 Assessment criteria .................................................................................................................... 16
9.2 Assessment plan ........................................................................................................................ 16
9.3 Assessment due dates ............................................................................................................... 17
9.4 Submission of assessments ....................................................................................................... 17
9.4.1 Types of assignments and descriptions ....................................................................................... 18
9.5 The assessments ....................................................................................................................... 26
9.6 Other assessment methods ........................................................................................................ 34
9.7 The examination ......................................................................................................................... 34
9.7.1 Invigilation/proctoring.................................................................................................................. 34
10 ACADEMIC DISHONESTY ........................................................................................................ 35
10.1 Plagiarism .................................................................................................................................. 35
10.2 Cheating ..................................................................................................................................... 35
10.3 For more information about plagiarism, follow the link below: ..................................................... 35
11 STUDENTS LIVING WITH DISABILITIES ................................................................................. 35

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12 FREQUENTLY ASKED QUESTIONS ........................................................................................ 36

13 SOURCES CONSULTED ........................................................................................................... 37
14 IN CLOSING ............................................................................................................................... 37
15 ADDENDUM ............................................................................................................................... 38

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 1 INTRODUCTION
Dear Student

Unisa is a comprehensive open distance e-learning (CODeL) higher education institution. The
comprehensiveness of our curricula encapsulates a range of offerings, from strictly vocational to
strictly academic certificates, diplomas and degrees. Unisa's "openness" and its distance
eLearning character result in many students registering at Unisa who may not have had an
opportunity to enrol in higher education. Our CODeL character implies that our programmes are
carefully planned and structured to ensure success for students ranging from the under-prepared
but with potential to the sufficiently prepared.

Teaching and learning in a CODeL context involves multiple modes of delivery ranging from
blended learning to fully online. As a default position, all post graduate programmes are offered
fully online with no printed study materials, while undergraduate programmes are offered in a
blended mode of delivery where printed study materials are augmented with online teaching and
learning via the learner management system – myUnisa. In some instances, undergraduate
programmes are offered fully online as well.

Furthermore, our programmes are aligned with the vision, mission and values of the University.
Unisa's commitment to serve humanity and shape futures combined with a clear appreciation of
our location on the African continent, Unisa's graduates have distinctive graduate qualities which
include

• independent, resilient, responsible and caring citizens who are able to fulfil and serve in
multiple roles in their immediate and future local, national and global communities

• having a critical understanding of their location on the African continent with its histories,
challenges and potential in relation to globally diverse contexts

• the ability to critically analyse and evaluate the credibility and usefulness of information
and data from multiple sources in a globalised world with its ever-increasing information
and data flows and competing worldviews

• how to apply their discipline-specific knowledges competently, ethically and creatively to

solve real-life problems

• an awareness of their own learning and developmental needs and future potential

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This module is offered on blended mode (meaning that we use a combination of printed and online
material to engage with you). myUnisa learning management system is used as our virtual
campus. This is an online system that is used to administer, document and deliver educational
material to you and support engagement with you. Look out for information from your lecturers as
well as other Unisa platforms to determine how to access the virtual myUnisa module site.
Information on the tools that will be available to engage with the lecturers and fellow students to
support your learning will also be communicated via various platforms.

You are encouraged to log into the module site on myUnisa regularly (that is, at least twice per
week).

Since this is a blended module, you will need to use both printed materials and myUnisa to study
and complete the learning activities for this module. Visit the website for ENN1504 on myUnisa
frequently. The website for your module is ENN1504-2024.

The study material available for ENN1504 are the following:

• Tutorial Letter 101

• Study guide
• Workbook
• Online and additional material on myUnisa

ENN1504 study material can be accessed on the myUnisa site under Official Study Material folder.
Kindly note that you should register on myUnisa to submit assignments online, gain access to
the library functions and various learning resources, download study material, and communicate
with your e-tutor and other students about your studies and the challenges you encounter, and
participate in online discussion forums. Remember, myUnisa also provides administrative
information on assignments, marks, and examinations.

We wish you every success with your studies!

2 PURPOSE AND OUTCOMES

2.1 Purpose

Students who will complete this module successfully will be able to develop proficiency in English
and a range of related communication skills and strategies for the public and/or private sector work
environment. The central focus is on the ability to write in English as a set of work-related life
skills. As you work through the course, you will be asked to respond critically to form and meaning
in texts relating to the world of work, regarding qualities of good business writing.

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You will also be required to produce texts of your own that reflect what you have learnt from this
module. You should, therefore, be able to transfer your skills to new contexts and to develop
independently.

Texts such as letters, memorandums, e-mails, reports, and documentation relating to meetings
will be critiqued, improved, and produced as original text. Skills involved include planning,
information gathering, drafting, revising, editing and proofreading. The pre-writing activities,
strategies for critical reading, or listening to short work-related texts are treated as integral
to the writing tasks.

The main aim of the module is to enhance your knowledge and understanding of business English
in organisational contexts and to improve your ability to write. By business, we mean not only the
world of the private sector and profit-making companies, but also service providers in the public
sector, including government departments. It is the kind of English we use in our writing in the
workplace.

The conventions of business writing are not rigid, even though some documents have specific
requirements. Different industries and organisations have internal guidelines, or a "house style"
for producing documents that differ in small ways. There is, for instance, no one "universally
correct" way to set out a business letter or a report. While it is important to keep this flexibility in
mind, it is also essential to know what the conventions in most organisations entail. Our examples
follow these general conventions.

If we think about the purposes of business writing, the reasons for the conventions become much
clearer. Business writing is done for two main reasons:

• to keep a record; and

• to share ideas or transmit information.

Documents such as letters and reports usually combine these two purposes. Others, like
internal memorandums, are mainly about conveying information or making requests, while
minutes of a meeting are mainly about keeping records.

“Time is money” is the first consideration that underlies business writing. Most business
documents are written and read under pressure by busy people, so we need a “language of
efficiency”.

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A second consideration is that most business correspondence is not written exclusively for a
known person. Even when you know the person you are sending it to, your memorandum, report,
or minutes of a meeting may also be read by all other people without your even being aware of it.
This requires a neutral tone (i.e. unemotional and courteous), and a style that is natural but not too
informal.

2.2 Outcomes

For this module, you will have to master several outcomes:

Specific outcome 1: Critique given texts

Critical exploration and analysis of discourse features, the principles underlying established
conventions of format, style, and language used in both the draft and finished texts are very
important in this course. Texts are critiqued in a way that shows the student’s ability to:

• identify values, attitudes, and intentions implicit in the text;

• understand the explicit and implicit meaning;
• explore and describe the relationship between meaning and form. This will
include attention to the presentation of content in subsections, paragraphing,
sequencing, and coherence of texts; and
• identify flaws and suggest improvements in approach, language use
(appropriateness)and usage (accuracy).

Appropriateness includes attention to tone and register as elements of style and

characteristics of good business English. The writing style is suited to the subject matter, target
audience, and purpose, which implies that the text is free of insensitivity towards race,
gender, ability, culture, and other differences. Accuracy includes attention to syntax and
vocabulary and the mechanics of spelling and punctuation.

Specific outcome 2: Revise, edit and proofread draft texts

Revision implies evaluating and reworking the results of the initial planning (pre-writing activities)
as reflected in content and structure. Editing entails improving diction, grammar, and writing style.
Proofreading involves correcting mistakes in spelling, punctuation, and typing. This implies that
although meaning can be extracted from the draft text with effort, the reworked text is free of
errors that might obstruct reading and distract attention from the content.

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Flaws in a draft text are identified and rectified in a way that shows the student’s ability to:

• revise to evaluate and rework the results of initial planning as reflected in content and
structure;

• edit to improve diction (word choice), grammar, and writing style; and

• proofread to correct mistakes in spelling, punctuation, and typing.

Specific outcome 3: Produce written texts for specific purposes relevant to a work
environment that reflect qualities expected in good business writing

Written texts for specific purposes relevant to the work environment are produced in a way

that shows the student’s ability to:

• Adopt a systematic but not necessarily linear writing process. The process of writing,
which underlies all specific outcomes in this module, involves the following:
o Planning: ways of thinking about the writing task, including brainstorming to generate
ideas, and critical reflection to evaluate, select and cluster ideas. This is demonstrated in
the use of techniques such as keyword clustering, mind maps, manipulation of a table of
contents, and flow charts. It also includes pre-writing activities such as the explicit definition
of probable readership, subject matter, and purpose.
o Researching: relevant information is located in a variety of sources and integrated
into a coherent text.
o Drafting: ideas and information are presented in an appropriate text type/format, with
attention focused primarily on content and structure.
o Revising: evaluate and rework content and structure, with attention focused primarily on
the format.
o Editing: improve sentence construction and writing style.
o Proofreading: correct mistakes in spelling, punctuation, and keyboard use.
• Generate original texts in which the characteristics of good business writing are evident, at
a level appropriate to the employment context. Clarity is the combined effect of the
following qualities of good business writing:
o Structure: the text is organised to reflect meaning and content. The message can be
grasped without undue effort to create a framework for understanding.
o Conciseness: not writing more than is necessary to achieve the purpose.
o Completeness: including everything useful and necessary. The reader should not have
o to ask: When? Where? Why? Who? What? How?
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o Appropriateness: using language that suits the purpose (to inform, describe, explain,
persuade, argue, complain, request, etc.) and which is appropriate to the subject matter and
target readership.
o Accuracy: using grammar, spelling, and punctuation that make the text easy to read and
comprehend and enable the reader to attend to the contents of the message without
distraction. Complete accuracy (correctness) is not always attainable and essential, but is
generally preferred, and therefore remains a target.

3 CURRICULUM TRANSFORMATION
Unisa has implemented a transformation charter, in terms of which the university has placed curriculum
transformation high on the teaching and learning agenda. Curriculum transformation includes student-centred
scholarship, the pedagogical renewal of teaching and assessment practices, the scholarship of teaching and
learning, and the infusion of African epistemologies and philosophies. All of these will be phased in at both
programme and module levels, and as a result of this you will notice a marked change in the teaching and
learning strategy implemented by Unisa, together with the way in which the content is conceptualised in your
modules. We encourage you to embrace these changes during your studies at Unisa in a responsive way
within the framework of transformation.

4 LECTURER(S) AND CONTACT DETAILS

4.1 Lecturers

Please contact us by e-mail:

Module lecturers

Mr M Ralushai ralusm@unisa.ac.za

Dr Madileng madilmm@unisa.ac.za

Dr KA Gazu gazuka@unisa.ac.za

Mr R Maluleke malulr@unisa.ac.za

Module Administrators:

Ms C Tabane tabannc@unisa.ac.za
Ms N Masilela masilnc2@unisa.ac.za

You are advised to refer to the module site regularly as there may be amendments to the list
above.
Please do not email the same query to each lecturer individually. You may either choose to
correspond with a single lecturer or you may copy (CC) the entire team in your message.
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4.2 Department

Please visit our website at www.unisa.ac.za/English

Find us:

Room 7-30
Winnie Madikizela-Mandela Building
UNISA main campus, Preller Street
Muckleneuk
Pretoria
Mail us:
Department of English Studies
PO Box 392
UNISA

0003

4.3 University

You can visit us at the physical address below:

University of South Africa
Preller Street
Muckleneuk
Pretoria
If you want to write to us, please use the postal address below:
PO Box 392
Unisa
000
Contact addresses of the various administrative departments appear on the Unisa website:
http://www.unisa.ac.za/sites/corporate/default/Contact-us/Student-enquiries.

Please include the student number and module code in all your correspondences.

5 RESOURCES
5.1 Prescribed book(s)

There are no prescribed books for this module.

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5.2 Recommended book(s)

We suggest that you work through the Study Guide before deciding whether you need additional
help i n t h e form o f f u rt h e r re a d in g m ate ria l . If you d e c i d e t h a t you d o , we recommend
the following:

First Author Year Title Edition Publisher

Advanced
Afritech:
Erasmus- Communication Skills Lynnwood
Kritzinger, Lisel 2000 for Organisational Ridge
Success
Model Business Pearson

2012 Letters, Emails, and Education Limited:

Taylor, Shirley Edinburgh Gate
other business documents
7th ed.

Please note that you are not compelled to buy recommended books. They are simply offered for
students who feel that they need information beyond the Study Guide. Use any good dictionary
while you are working on your assignments to expand your vocabulary during the semester.
Recommended books can be requested online, via the library catalogue.

5.3 Electronic reserves (e-reserves)

There are no e-reserves for this module.

E-reserves can be downloaded from the library webpage

Find e-reserves. More information is available at: http://oasis.unisa.ac.za/search/r

5.4 Library services and resources

The Unisa Library offers a range of information services and resources. The library has
created numerous library guides, available at http://libguides.unisa.ac.za

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 Recommended guides :
• For brief information on the library, go to https://www.unisa.ac.za/library/libatglance
• For more detailed library information, go
to http://www.unisa.ac.za/sites/corporate/default/Library
• Frequently Asked Questions,
visit https://www.unisa.ac.za/sites/corporate/default/Library/Frequently-Asked-Questions
• For research support and services such as the Personal Librarian service and the
Information Search Librarian's Literature
Search Request (on your research topic) service,
visit http://www.unisa.ac.za/sites/corporate/default/Library/Library-services/Research-
support.
• For library training for undergraduate
students, visit https://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Training
• Lending Services https://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Lending-services
• Services for Postgraduate students
- https://www.unisa.ac.za/sites/corporate/default/Library/Services-for-Postgraduates
• Support and Services for students with disabilities
- https://www.unisa.ac.za/sites/corporate/default/Library/Services-for-students-with-special-
needs
• Library Technology Support -https://libguides.unisa.ac.za/techsupport
• Finding and using library resources and tools -http://libguides.unisa.ac.za/Research_skills
• A–Z list of library databases – https://libguides.unisa.ac.za/az.php
Important contact information:
• Technical problems encountered in accessing library online services: Lib-help@unisa.ac.za
• General library-related queries: Library-enquiries@unisa.ac.za
• Queries related to library fines and payments: Library-fines@unisa.ac.za
• Interlibrary loan service for postgraduate students: libr-ill@unisa.ac.za
• Literature Search Service: Lib-search@unisa.ac.za
• Social media channels: Facebook: UnisaLibrary and Twitter: @UnisaLibrary

6 STUDENT SUPPORT SERVICES

The Study @ Unisa brochure is available on myUnisa: www.unisa.ac.za/brochures/studies
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This brochure contains important information and guidelines for successful studies through Unisa.

If you need assistance with regard to the myModules system, you are welcome to use the following
contact details:

• Toll-free landline: 0800 00 1870 (Select option 07 for myModules)

• E-mail: mymodule22@unisa.ac.za or myUnisaHelp@unisa.ac.za

You can access and view short videos on topics such as how to view your calendar, how to access
module content, how to view announcements for modules, how to submit assessment and how to
participate in forum activities via the following link: https://dtls-
qa.unisa.ac.za/course/view.php?id=32130

Registered Unisa students get a free myLife e-mail account. Important information, notices and
updates are sent exclusively to this account. Please note that it can take up to 24 hours for your
account to be activated after you have claimed it. Please do this immediately after registering
at Unisa, by following this link: myLifeHelp@unisa.ac.za

Your myLife account is the only e-mail account recognised by Unisa for official correspondence
with the university, and will remain the official primary e-mail address on record at Unisa. You
remain responsible for the management of this e-mail account.

6.1 The Unisa First-Year Experience Programme

Many students find the transition from school education to tertiary education stressful. This is also
true in the case of students enrolling at Unisa for the first time. Unisa is a dedicated open distance
and e-learning institution, and it is very different from face-to-face/contact institutions. It is a mega
university, and all our programmes are offered through either blended learning or fully online
learning. It is for this reason that we thought it necessary to offer first-time students
additional/extended support to help them seamlessly navigate the Unisa teaching and learning
journey with little difficulty and few barriers. We therefore offer a specialised student support
programme to students enrolling at Unisa for the first time – this is Unisa’s First-Year Experience
(FYE) Programme, designed to provide you with prompt and helpful information about services that
the institution offers and how you can access information. The following FYE services are currently
offered:

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 FYE Website Email Support

www.unisa.ac.za/FYE fye@unisa.ac.za

Post
FYE1500
Registration
Orientation myUnisa; Study
Skills; Academic
Referrals
& Digital
to other Literacies; etc
support
services i.e.
Counselling;
Reading &
Writing
workshops

To ensure that you do not miss out on important academic and support communication from the
SRU, please check your myLife inbox regularly.

7 STUDY PLAN

We suggest that you take your assignment questions as your point of departure, and work through
the relevant sections of your study guide, workbook, and digital resources as needed. If possible,
you should attend virtual classes scheduled by your lecturers and participate actively in the online
activities on your designated E-tutor forum on the module site. Before you start working on your
assignments, you must have read all sections of this tutorial letter.

Read through the assignment instructions very carefully before you start writing anything. Make
sure that your response meets the requirements of the question. Credit cannot be given for merely
repeating what has been provided in the question and adding very little content of your own.
Finally, revise, edit and proofread your answers carefully

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Some students use English as an additional language. We therefore accept that some minor
grammatical and other errors are likely to occur. However, errors that obscure meaning or make a
text difficult to read, and mistakes that create a poor impression in working with clients, are taken
into account in the assessment of assignments and examination scripts. Although some mistakes
are acceptable, correct language is generally preferred. English is well established as an additional
language in most countries around the world, including South Africa. There is no need to think of
it as “someone else's mother tongue”.

One requirement of a module such as this one is that assignments should be relevant to the
workplace. However, students taking this subject represent a wide range of careers and are
enrolled for a wide range of qualifications. For this reason, assignment and examination questions
tend to be general in nature. This means that in your answers, you will need to provide the detail
that is relevant to your work situation. This could be a small business, a government department,
a large corporation, or just one section of a large organisation.

Students who are not currently employed, or who do not work in the sort of organisation described
in the instructions, might find that providing appropriate detail is difficult. If this is the case,
you may invent the relevant “facts”, although these should be as realistic as possible. You may
base your answers on any organisation with which you are familiar, or simply make one up.
However, you should ensure that the content of your answers is relevant to the instructions given.

Consult your Study@Unisa brochure for general time management and planning skills.
Your written work will be assessed by a set of criteria that reflects both writing skills and
outcome’s.

• Structured (Skills: draft & revise); and

• Language
content (Skills: edit & proofread).

In other words, the CONTENT category includes information and the way it is structured, often
making use of a conventional format for a specific type of document, while the LANGUAGE
category includes writing style, grammar, vocabulary, and punctuation.

Feedback on your written work will be provided by means of corrections and comments, or by
indications of where your difficulties are so that you can make the necessary improvements.
Please note that we do not necessarily indicate every mistake you have made.

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 8 PRACTICAL WORK
There is no practical work for this module.

9 ASSESSMENT
9.1 Assessment criteria

The year mark and the examination mark combined give you your final mark. The final mark must
be at least 50% for you to pass the module. The year mark, which is derived from both of your
assignment marks, counts 40% of your final mark. The mark you obtain in your examination
counts 60% of your final mark.
An additional requirement is that you must obtain at least 40% in your examination. If you
obtain less than this, you cannot pass the module, as your year mark will not be included
in the final result. In other words, your examination mark becomes your final mark, without
including the year mark. This is called an examination subminimum requirement.

9.2 Assessment plan

• To complete this module, you will be required to submit TWO assignments/ assessments.

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• All information about when and where to submit your assessments will be made available to
you via the myModules site for your module.
• Due dates for assessments/assignments, as well as the actual assessments are
available on the myModules site for this module.
• The TWO assignments/assessments count to your year mark. There are no additional
tasks/activities to be added to your assignments/assessments.
• To gain admission to the examination, you will be required to submit ONE
assignment/assessment.
• To gain admission to the examination, you need to obtain a year mark average of 40% for
the assignments/assessments.
• The assignment/assessment weighting for the module is 100%.
• You will receive examination information via the myModules sites. Please watch out for
announcements on how examinations for the modules for which you are registered will be
conducted.
• The examination will count 60% towards the final module mark.

9.3 Assignment /Assessment)due dates

• There are no assignment/assessment due dates included in this tutorial letter.

• Assignment due dates will be made available to you on the myUnisa landing page for this
module. We envisage that the due dates will be available to you upon registration.

• Please start working on your assessments as soon as you register for the module.

• Log on to the myUnisa site for this module to obtain more information on the due dates for
the submission of the assessments.

9.4 Submission of assessments/assignments

• Unisa, as a comprehensive open distance e-learning institution (CODeL), is moving towards

becoming an online institution. You will therefore see that all your study material,
assessments and engagements with your lecturer and fellow students will take place online.
We use myUnisa as our virtual campus.

• The myUnisa virtual campus will offer students access to the myModules site, where learning
material will be available online and where assessments should be completed. This is an

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 online system that is used to administer, document, and deliver educational material to
students and support engagement between academics and students.

• The myUnisa platform can be accessed via https://my.unisa.ac.za. Click on the myModules
2024 button to access either ENN1504-24-S1 or ENN1504-24-S2 module site.

• The university undertakes to communicate clearly and as frequently as is necessary to ensure

that you obtain the greatest benefit from the use of the myModules learning management
system. Please access the announcements on your ENN1504 module site regularly, as this
is where your lecturers will post important information to be shared with you.

• When you access your ENN1504 module site, you will see a welcome message posted by
your lecturer. Below the welcome message you will see the assessment shells for the
assessments (assignments) that you need to complete. Other shells will be for
announcements and discussion forums. All assessments must be completed on the
assessment shells available on the ENN1504 module platforms.

• It is not advisable to use a cell phone to complete your assessments. Please use a desktop
computer, tablet or laptop when completing your assessment. Students who use a cell phone
find it difficult to navigate the Online Assessment tool on the small screen and often struggle
to navigate between questions and successfully complete the assessment. In addition, cell
phones are more vulnerable to dropped internet connections than other devices. If at all
possible, please do not use a cell phone for this assessment type.

• For written assessments, please note the due date by which the assessment must be
submitted. Ensure that you follow the guidelines given by your lecturers to complete the
assessment. Click on the submission button on the relevant assessment shell on myModules.
You will then be able to upload your written assessment on the ENN1504 module site. Before
you finalise the upload, double check that you have selected the correct file for upload.
Remember, no marks can be allocated for incorrectly submitted assessments.

9.4.1 Types of assignments and descriptions

All assignments are defined as either optional, mandatory, compulsory, or elective.

• Elective assignments
- If not submitted, the student gets no mark for this item.
- The best of the required submissions will count.
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• Mandatory assignments
- If not submitted, the student gets no mark for this item.
• Compulsory assignments
- If not submitted, the result on the student’s academic record will be absent.
• Optional assignments – You are encouraged as a student to do optional assignment
so that it may benefit your learning.
I. Elective assignments
a. the student is given a choice of which assignments within an identified group to submit,
only the best result(-s), the number of which is specified in advance, will contribute
towards the year mark.
b. elective assignments must also be grouped into an elective group.
c. for the student to select which assignment to submit, the elective assignments must be
grouped together. For such an elective group, relevant information must be provided to
the student, such as how many of the assignments must be submitted and how many of
the assignment marks should be combined into the year mark.
d. The selection criteria define how marks received for assignments in an elective group are
to be combined into the year mark. Three different criteria may be used for calculating the
year mark:
• The best mark should be used, or
• If the student submits fewer than the required number of assignments per group or
no assignment in a group, a mark of 0% will be used.
• 0% is awarded to all non-submitted or unmarked assessments. A best mark is then
calculated from all items.

II. Mandatory assignments

a contribute to the year mark.
b. If a student fails to submit a mandatory assignment, no mark is awarded and the year
mark is calculated accordingly. The student will therefore forfeit the marks attached to this
assignment when the final mark for the module is calculated.

III. Compulsory Assessment

a. when not submitted, the student will fail a Continuous Assessment module but will be
shown as absent from the examination in the case of other modules.

IV. Optional assignments – You are encouraged as a student to do optional assignment so

that it may benefit your learning.

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9.5 The assessments

As indicated in section 9.2, you need to complete TWO MANDATORY assessments/assignments

for this module. Details on the assessments are indicated below:

Assignments and due dates will be made available to you on myModules for this module. We
envisage that the due dates will be available to you upon registration.

9.5.1 Semester 1: Assignment 01

SEMESTER 01

ASSIGNMENT 01

NB: THIS ASSIGNMENT CONTAINS ONE MANDATORY QUESTION

Submit this assignment only if you are registered for Semester 1 in 2024. This assignment should
be submitted online on the Moodle platform and ensure that it is converted to a pdf file.
Check that you have uploaded the correct file containing your specific assignment.
The plagiarism form, available on the last page of this tutorial letter, should accompany this
assignment.
The due date for this assignment will be made available to you on the myUnisa landing page
for this module.

WRITING SKILLS IN WORKPLACE CORRESPONDENCE

Please read the following guidelines before attempting to answer this assignment:

The purpose of this question is to assess your ability to record minutes of a meeting accurately and
objectively, using formal language. This requires you to do the necessary preparatory reading so
that you can answer the question adequately.

Work through Unit 2 in the Study Guide and Learning Unit 2 in the workbook before attempting to
answer this question.

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 ENN1504/101/3/2024

QUESTION 1: MINUTES OF A MEETING

BACKGROUND
Mr Dube is the chairperson of the Student Support Committee at Malusi University. The Student
Support Office together with the Student Representative Council (SRC) members have decided to
engage the student body as well as do community work with local schools affected by drug abuse.
Mr Dube called a meeting with the Student Support Officials and members of the SRC to discuss
drug abuse issues at the university and how they could reach out to help students from neighbouring
schools who experience drug abuse problems.

INSTRUCTIONS

Below is a transcript (exact words written down) of what was said under item agenda of this meeting
presented in the form of a dialogue. As the secretary for the Student Support Office at Malusi
university, it is your duty to take minutes during meetings. Malusi University is overwhelmed by drug
abuse problems which affect student performance and enhances high dropout rate. At this point, the
meeting is discussing Agenda Item 3.5: Drug abuse issues and student support. This means that
the complete format for minutes is not required. Remember that in taking minutes, we carefully
select and summarise information, and make changes to style and grammar. Note that you should
not record what each person said in turn. You should use the linear format of minutes (in sentences
and paragraphs). Your answer should not exceed ONE page in length.

TRANSCRIPT

Mr Dube (Chair): Colleagues and dear students, drug addiction is rife here at out university and
our communities. Most of our students perform bad or even drop out from the
university due to this addiction. Our neighbouring schools are also experiencing
gangsterism, poor performance and even high rates of student drop out, and
that is directly or indirectly emanating from drug abuse. As an institution, we
have a duty to intervene and assist students as much as we can. We are also
expected to stretch a helping hand to our neighbouring schools and assist
wherever we can. Our agenda item now colleagues is therefore 3.5: Drug
abuse issues and student support. But before we go any further with these
issues, the committee has invited Ms Botha, an owner of a drug rehabilitation
centre closed by, to just give us an idea about the impact of drug abuse and
how the centre assists. Let us allow Ms Botha to share information with us.

21
Ms Botha: Thanks very much, Chair. I am a former drug addict who has opened my home
and heart to poor people battling with substance abuse locally. I have turned
my three-bedroom house into a rehabilitation centre for addicts who want to
start afresh but cannot afford to pay for their recovery. Botha Recovery Centre
hosts patients aged between 13 to 68 years for free. We help people who are
heavy alcoholics or addicts of crack cocaine, “whoonga” or “dagga” and
“nyaope.” Most of the patients are unemployed, some live on the streets doing
drugs before getting help from the centre, and many have confessed to stealing
from their families and house breaking to feed their addiction. The centre
provides a free 14 or 21-day stay for addicts but in extreme cases treatment
can be prolonged. They are helped by volunteers who are recovering addicts.
The centre has doctors and social workers who work without charge.

Mr Dube: Thank you so much Ms Botha for sharing with us the contribution of your centre
in assisting our community. Very few people can avail their premises for free
especially in assisting patients with possibilities of stealing from them.

Ms Oriel: Chair! As the SRC, we also have friends from the university who are addicts or
recovered addicts who shared their stories with us. For instance, one friend said
that she was introduced to “whoonga” by a friend last year and that she would
do things such as stealing from her mother and grandmother to get money to
buy the drug. The other one was chased from home to live in the streets
because of her addition. She tried to quit but that did not last. She was referred
to the Botha Recovery centre by her cousin and she never looked back. Chair,
there are many students who are struggling with this addiction and the question
is, how can we assist as the university and the student body?

Mr Dube: In our discussion as the Student Support Office, we thought that it would be
advisable for now to work with and support the already established rehabilitation
centre and therefore engage with the SRC on the following: awareness
campaigns at the university and neighbouring schools about Botha Recovery
Centre, volunteering at the centre and duties to perform, and fundraising for the
centre.

Ms Moot: Colleagues and students, as the Student Support Department, we have agreed
that we need to come up with ways to make our students aware that there is a

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centre closed by to assist them. One way of doing that is to hold seminars on
drug abuse where recovered addicts can share their experiences with the
students. The Department of Social Work can also be invited to such seminars
to share information about how they intervene and assist affected students and
their families. Colleagues from the Health Science Department can also share
information with the student body about how drug addiction destroys them
physically and mentally. All we are saying is, as the university, we are prepared
to engage with all the relevant departments to assist as much as we possibly
can.

Ms Cele: As the SRC, we suggest that we hold at least one such seminar per term. We
will include the seminars in our annual itinerary for all the students to be aware
of. We will remind the student body about each seminar in our mass meetings
and encourage them to attend. As a way of increasing student awareness, we
will also encourage former students and even those who are still registered with
the university and recovered from addiction to participate in the seminars and
share their stories.

Mr May: Well, in support of suggestions made by Ms Cele, we as the SRC are prepared
to engage with SRC members at our neighbouring high schools to share ideas
about this terrible drug addiction. We will urge university drug addict survivors
to address high school students, share their experiences with them, and
encourage those with a problem to voluntarily go to the centre for help. We will
also ask school principals to allow us to address parents and make them aware
of the centre and the support we are offering to the affected students.

Ms Kubai: We are even prepared to volunteer at the centre as students during long
weekends and holidays to assist with patient admissions, cleaning, cooking,
laundry, and even helping in the vegetable garden to grow vegetables to feed
the patients.

Mr Dube: Colleagues and dear students, it looks like we are all in agreement that we will
utilize Botha Recovery Centre to assist and support university and high school
students with drug addiction problems. I am more excited about how our
students really want to be hands on with awareness programmes and
assistance at the centre. However, you are all aware that the centre is not big

23
 enough to accommodate more patients. So, we need to think about fundraising
activities which could assist in building a bigger facility which can continue to
provide this vital service to our community. I therefore suggest that we all go
and think about how we can raise funds to support the centre and share our
ideas in our next meeting. I think we have exhausted this issue. Are there any
objections to this initiative?

All: No!
Mr Dube: Thank you very much colleagues and students. I am looking forward to a fruitful
meeting scheduled for next month.

TOTAL:100 MARKS

SEMESTER 01

ASSIGNMENT 02

NB: THIS ASSIGNMENT CONTAINS ONE MANDATORY QUESTION

Submit this assignment only if you are registered for Semester 1 in 2024. This l assignment should
be submitted online on the Moodle platform and ensure that it assignment is converted to a
pdf file.
Check that you have uploaded the correct file containing your specific assignment.
The plagiarism form, available on the last page of this tutorial letter, should accompany this
assignment.
The due date for this assignment will be made available to you on the myUnisa landing page
for this module.

QUESTION 1: INVESTIGATIVE REPORT

The purpose of this question is to establish whether you know how to write an investigative report.
This requires you to do the necessary preparatory reading so that you can answer the question
adequately.

GUIDELINES

1. It is important that you read Study Units 1 and 3 in the Study Guide and Learning Units 1 and 3
24
 ENN1504/101/3/2024

in the Workbook. You may also consult recommended books and related additional resources
to establish a sound understanding of how to write an investigative report, using the appropriate
content, structure, language, and style. Use your resources meaningfully to create your
response. Do not plagiarise.

2. Ensure that the information in the different sections of the report is presented in a logical and
coherent sequence. Provide important and specific details that are readily accessible at any
given time when the report is read.
3. Edit and proofread the report before submission. You should ensure that the report reflects
originality and resourcefulness in providing relevant information that is complete and concise.

BACKGROUND

You are the Secretary of the Department of Student Support at the University of Malusi. The Student
Support Committee and the SRC would like to address challenges of drug addiction at the university
and start a community engagement project by assisting students from the neighbouring high
schools. Your department was tasked to investigate possibilities of building a drug rehabilitation
centre in one of the university campuses. Mr Dube, the Chairperson of the Student Support
Committee, requested you to investigate possibilities of building the rehabilitation centre at one of
the campuses and how it would benefit university students and those from the neighbouring schools.
The report should be submitted on 30 May 2024.

INSTRUCTIONS

Write an investigative report in which you investigate the possibilities of building a rehabilitation
centre at one of the campuses of the University of Malusi and how it would benefit university students
and students from neighbouring high schools. You are to submit the report to Mr Dube by 30 May
2024.

Your report should be about 2-3 pages in length.

Use the following headings and sub-headings:

TITLE
Information to be included in title should relate to what the investigation is about, where it is taking
place and why it is to be conducted.

25
1. TERMS OF REFERENCE

The following information should be included: date on which you were commissioned to conduct
the investigation, the name and position of the person who commissioned you, your name and your
position, the essence of the report, and date for the submission of the report and recommendations.

2. PROCEDURES
Identify at least four (4) methods/steps/procedures followed to collect information from various
sources. It is imperative that each method/step/procedure is numbered and mentions the purpose.
2.1
2.2
2.3
2.4
3. FINDINGS

Present the factual information found during the investigation under each method/step/procedure
used above to collect information. This means four (4) findings are expected as per your procedures
identified above.
3.1
3.2
3.3
3.4
4. CONCLUSIONS
Comment, analyse and interpret the factual information (findings) above. Do not provide more than
three (3) conclusions.
4.1
4.2
4.3
5. RECOMMENDATIONS

Provide possible options or actions in relation to the purpose of the investigation. Do not instruct but
make suggestions that you think can be followed to resolve the issue. Do not provide more than three
(3) recommendations.
5.1
5.2
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 ENN1504/101/3/2024

5.3

COMPILER’S DETAILS
This is the ending of your investigative report. Provide your signature, title, name and surname
followed by your position in the organisation. Finally, write the date.
TOTAL: 100 MARKS

SEMESTER TWO
ASSIGNMENT 01
N.B THIS ASSIGNMENT CONTAINS ONE MANDATORY QUESTION

Submit this assignment only if you are registered for Semester 02 in 2024. This assignment should
be submitted online on the Moodle platform and ensure that it is converted to a pdf file.
Check that you have uploaded the correct file containing your specific assignment.
The plagiarism form, available on the last page of this tutorial letter, should accompany this
assignment.
The due date for this assignment will be made available to you on the myUnisa landing page
for this module.

WRITING SKILLS IN WORKPLACE CORRESPONDENCE

Please read the following guidelines before attempting to answer this assignment:

The purpose of this question is to assess your ability to record minutes of a meeting accurately and
objectively, using formal language. This requires you to do the necessary preparatory reading so
that you can answer the question adequately.

Work through Unit 2 in the Study Guide and Learning Unit 2 in the workbook before attempting to
answer this question.

QUESTION 1: MINUTES OF A MEETING

BACKGROUND

Most of the students at Gauteng College applied to the National Student Financial Aid Department
for funding to pay tuition fees. However, not all the students received funding. As a result, they mostly

27
owed the institution tuition fees. The college has already submitted some of the debts to the debtors’
office for further investigation. Most of the students could be deregistered, blacklisted, or not receive
their results at the end of the year if their fees are not paid in full. The Financial Manager of the
college, Mr Selby, called a meeting with the College Board members, the students’ parents, and
members of the Student Representative Council (SRC) to discuss different ways in which parents
could be assisted to resolve their financial problems and pay tuition fees owed to the college.

INSTRUCTIONS
Below is a transcript (exact words written down) of what was said under the relevant agenda item
that discussed non-payment of tuition fees, among other matters at a recent meeting held. As the
minuting secretary of the Finance Department at Gauteng College, it is your duty to take minutes
during meetings. Most of the students at Gauteng College did not qualify to be funded by the National
Student Financial Aid Department and they therefore owed the institution tuition fees. The institution
tried to come up with different ways of assisting students and parents to resolve their financial
problems and pay tuition fees. The matter was discussed under agenda item 4.1. Students’ tuition
fees debts. Write the minutes for agenda item 4.1 only. This means that the complete format for
minutes is not required. Remember that in taking minutes, we carefully select and summarise
information, and make changes to style and grammar. Note that you should not record what each
person said in turn. You should use the linear format of minutes (in sentences and paragraphs).
Your answer should not exceed ONE page in length.

TRANSCRIPT

Mr Selby (Chair): Ladies and gentlemen, we have so far addressed most of the crucial issues that
are affecting the broader society and our immediate families, such as high
student drop-out and failure rates. We are all aware of our country’s declining
economy especially after the outbreak of Covid19, load shedding and the high
level of corruption in the country. Most members of our households are
unemployed as a result. The socio-economic decline of the country directly or
indirectly affects the smooth running of some institutions of learning like ours,
which depends on the tuition fees paid by the parents. I am aware that most of
the students applied for funding through the National Student Financial Aid
Department. Unfortunately, not all our students were lucky enough to get
approval and receive the funding. About 60% of the students, therefore, owe
their tuition fees. This makes it very difficult for the college to sustain itself
because it is through the tuition fees that a lot of debts are covered, including
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 ENN1504/101/3/2024

electricity and water bills. The lecturers employed on fixed-term contracts get
paid through the tuition fees. Resources such as computers, library books, sport
equipment, to name a few, are purchased through that money as well. Without
tuition fees, the institution cannot survive. The challenge we are faced with is,
how can we help each other to resolve the students’ debts to sustain the
institution? I therefore suggest that we discuss agenda item 4.1: Students’
tuition fees debts.

Mr Moss: Thank you very much, Chair. The College Board acknowledges the financial
struggles that the parents are going through. It is just unfortunate that the
National Students’ Financial Aid Department is unable to fund every applicant
for various reasons. Thus far, the College Board has recommended that some
of the debtors be handed over to the credit bureau for further investigations.
Ms Small: Ladies and gentlemen! Finances are a very sensitive topic. Most of us parents
are really trying hard to make payments, but like you already said, Chair, it is
such a struggle. One of the reasons why I, and maybe most of us parents,
struggle to pay our children’s tuition fees is that we are over-indebted. I heard
about debt counselling over the radio and TV and visited one of the National
Credit offices to find out if I could not get assistance with debt-counselling and
advice on how to meet my debt repayments. The counsellor explained the
process of how an over-indebted consumer can apply for his/her debt to be
restructured so that he or she could pay household expenses and still be able
to pay off such other debts as college fees at the end of each month. If you are
battling with debt, debt-counselling may be one way out of a tight spot without
having your goods repossessed, getting blacklisted by a credit bureau, or
getting your child suspended or kicked out of the college.

Ms Zondi: I agree with Ms Small. Debt counselling could be one of the options for saving
our children from being expelled from the college because of unpaid tuition fees.
However, we also need to be careful about some of the disadvantages of the
debt counselling process. The process involves reducing your monthly
payments on your debts, but it will take longer for you to settle the amount you
owe, and you will pay more interest as well. Another drawback is that, while
under debt counselling, you are unable to get more credit or use your pre-
29
 existing credit facilities. The debt counselling process is also not free, as debt
counsellors also receive 5% as a monthly after-care fee. So, do not think about
debt counselling as an easy way out; it is a tough process that demands
commitment and sacrifice from you. I therefore suggest that we should also
consider other ways of dealing with our tuition debts before we enter the debt-
counselling process. One option could be to make arrangements with Gauteng
College to change our payment terms and maybe allow for longer term
payments.

Ms Moima: The Student Representative Council has been debating about student tuition
fee debts and how we could help each other to resolve the problem. We also
agree that over-indebted parents can opt for debt counselling if possible.
Additionally, we also think that the student body should think about fundraising
events such as marathons or sports tournaments, beauty pageants, and others,
which can assist students who are struggling with tuition fees. Different local
businesses could be approached for sponsorship of such events.
Representatives from different banks can be invited to the college to share
information with students about available student loans from the banks.

Mr Moss: In one of the recent College Board meetings, it was proposed that the college
establish an academic award committee which would look at different
accolades that students could compete for and be awarded bursaries. These
accolades would relate to academic achievement, achievement in sports,
academic debates, outstanding short stories or the most interesting college
articles. Different college departments could suggest categories and criteria on
the basis of which high achievers could be awarded bursaries.

Mr Selby: Ladies and gentlemen, It looks like we have exhausted different ways of
assisting each other to raise funds to cover tuition fees. Are there any additional
strategies that you can think of?

Mr Moss: I think we have exhausted different fundraising strategies. However, we can

also establish a suggestion box in which students can post additional academic
accolades for bursary awards for consideration.

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 ENN1504/101/3/2024

Mr Selby: Definitely, Mr Moss. Members of the SRC will take care of that and liaise with
the College Board to finalise decisions. Are there any objections to these
initiatives?

All: No!

Mr Selby: Thank you very much for your wonderful inputs, ladies and gentlemen. I will
provide feedback on tuition payment to our next College Senate meeting.

TOTAL: 100 MARKS

SEMESTER 02

ASSIGNMENT 02

NB: THIS ASSIGNMENT CONTAINS ONE MANDATORY QUESTION

Submit this assignment only if you are registered for Semester 02 in 2024. This assignment should
be submitted online on the Moodle platform and ensure that it is converted to a pdf file.
Check that you have uploaded the correct file containing your specific assignment.
The plagiarism form, available on the last page of this tutorial letter, should accompany this
assignment.
The due date for this assignment will be made available to you on the myUnisa landing page
for this module.

QUESTION 1: INVESTIGATIVE REPORT

The purpose of this question is to establish whether you know how to write an investigative report.
This requires you to do the necessary preparatory reading so that you can answer the question
adequately.

GUIDELINES

1. It is important that you read Study Units 1 and 3 in the Study Guide and Learning Units 1 and 3
in the Workbook. You may also consult recommended books and related additional resources
to establish a sound understanding of how to write an investigative report, using the appropriate
content, structure, language, and style. Use your resources meaningfully to create your
response. Do not plagiarise.
31
2. Ensure that the information in the different sections of the report is presented in a logical and
coherent sequence. Provide important and specific details that are readily accessible at any
given time when the report is read.

3. Edit and proofread the report before submission. You should ensure that the report reflects
originality and resourcefulness in providing relevant information that is complete and concise.

QUESTION 1: INVESTIGATIVE REPORT

BACKGROUND
You are an Administrator in the office of Mr Selby, the Finance Manager of Gauteng College. Most
of the parents of the students registered at the institution are struggling to pay the tuition fees. As a
result, the college has submitted some of the debts to the debtors’ office for further investigation.
Most of these students could be deregistered or blacklisted if their tuition fees are not paid on time.
The Finance Manager, Mr Selby, has asked you to investigate possible ways of assisting parents
and students to raise funds to pay the tuition fees. The report should be submitted on 30 September
2024.

INSTRUCTIONS

Write an investigative report into possible ways of assisting Gauteng College parents and students
to raise funds to pay tuition fees at the institution. You are to submit the report to Mr Selby by 30
September 2024.

Your report should be about 2-3 pages in length.

Use the following headings and sub-headings:

TITLE

Information to be included in title should relate to what the investigation is about, where it is taking
place and why it is to be conducted.

1. TERMS OF REFERENCE

The following information should be included: date on which you were commissioned to conduct
the investigation, the name and position of the person who commissioned you, your name and your
position, the essence of the report, and date for the submission of the report and recommendations.

32
 ENN1504/101/3/2024

2. PROCEDURES
Identify at least four (4) methods/steps/procedures followed to collect information from various
sources. It is imperative that each method/step/procedure is numbered and mentions the purpose.
2.1
2.2
2.3
2.4
3. FINDINGS

Present the factual information found during the investigation under each method/step/procedure
used above to collect information. This means four (4) findings are expected as per your procedures
identified above,
3.1
3.2
3.3
3.4
4. CONCLUSIONS

Comment, analyse and interpret the factual information (findings) above. Do not provide more than
four (4) conclusions.
4.1
4.2
4.3
5. RECOMMENDATIONS

Provide possible options or actions in relation to the purpose of the investigation. Do not instruct but
make suggestions that you think can be followed to resolve the issue. Present two or three
(2-3) recommendation
5.1
5.2
5.3
COMPILER’S DETAILS
This is the ending of your investigative report. Provide your signature, title, name and surname
followed by your position in the organisation. Finally, write the date.
TOTAL: 100 MARKS

33
9.6 Other assessment methods

There are no other assessment methods for this module.

9.7 The examination

Examination information and details on the format of the examination will be made available to you
online via the myUnisa site. Look out for information that will be shared with you by your lecturers
and e-tutors (where relevant) and for communication from the university.

9.7.1 Invigilation/proctoring

Since 2020 Unisa conducts all its assessments online. Given stringent requirements from
professional bodies and increased solicitations of Unisa’s students by third parties to unlawfully
assist them with the completion of assignments and examinations, the University is obliged to assure
its assessment integrity through the utilisation of various proctoring tools: Turnitin, Moodle
Proctoring, the Invigilator App and IRIS. These tools will authenticate the student’s identity and flag
suspicious behaviour to assure credibility of students’ responses during assessments. The
description below is for your benefit as you may encounter any or all of these in your registered
modules:

Turnitin is a plagiarism software that facilitates checks for originality in students’ submissions
against internal and external sources. Turnitin assists in identifying academic fraud and ghost
writing. Students are expected to submit typed responses for utilisation of the Turnitin software.

The Moodle Proctoring tool is a facial recognition software that authenticates students’ identity
during their Quiz assessments. This tool requires access to a student’s mobile or laptop camera.
Students must ensure their camera is activated in their browser settings prior to their assessments.

The Invigilator “mobile application-based service does verification” of the identity of an

assessment participant. The Invigilator Mobile Application detects student dishonesty-by-proxy and
ensures that the assessment participant is the registered student. This invigilation tool requires
students to download the app from their Play Store (Google, Huawei and Apple) on their mobile
devices (camera enabled) prior to their assessment.

IRIS Invigilation software verifies the identity of a student during assessment and provides for both
manual and automated facial verification. It has the ability to record and review a student’s
assessment session. It flags suspicious behaviour by the students for review by an academic

34
 ENN1504/101/3/2024

administrator. IRIS software requires installation on students’ laptop devices that are enabled with
a webcam.

Students who are identified and flagged for suspicious dishonest behaviour arising from the
invigilation and proctoring reports are referred to the disciplinary office for formal proceeding.

Please note:

Students must refer to their module assessment information on their myModule sites to determine
which proctoring or invigilation tool will be utilised for their formative and summative assessments.

10 ACADEMIC DISHONESTY

10.1 Plagiarism

Plagiarism is the act of taking the words, ideas and thoughts of others and presenting them as your
own. It is a form of theft. Plagiarism includes the following forms of academic dishonesty:

• Copying and pasting from any source without acknowledging the source.
• Not including references or deliberately inserting incorrect bibliographic information.
• Paraphrasing without acknowledging the original source of the information.

10.2 Cheating

Cheating includes, but is not limited to, the following:

• Completing assessments on behalf of another student, copying the work of another student
during an assessment, or allowing another student to copy your work.
• Using social media (e.g. WhatsApp, Telegram) or other platforms to disseminate
assessment information.
• Submitting corrupt or irrelevant files, this forms part of examination guidelines
• Buying completed answers from so-called “tutors” or internet sites (contract cheating).

10.3 For more information about plagiarism, follow the link below:

https://www.unisa.ac.za/sites/myunisa/default/Study-@-Unisa/Student-values-and-rules

11 STUDENTS LIVING WITH DISABILITIES

The Advocacy and Resource Centre for Students with Disabilities (ARCSWiD) provides an
opportunity for staff to interact with first-time and returning students with disabilities.

35
If you are a student with a disability and would like additional support or need additional time for
assessments, you are invited to contact Mr M Ralushai at ralusm@unisa.ac.za or Dr M Madileng at
madil@unisa.ac.za to discuss the assistance that you need.

12 FREQUENTLY ASKED QUESTIONS

The Study@Unisa brochure contains an A-Z guide of the most relevant study information.

Question

Can I submit my assignment late?

Answer

No, you must submit your assignments on time. Lecturers do not have the authority to change
submission dates on the Unisa system.

Question

Can I submit my assignment via email address?

Answer

No, lecturers do not accept any emailed assignment for marking purpose. All assignments must be
submitted on the Moodle platform.

Question

I submitted only part of my assignment. Can I submit the rest of it?

Answer

If you submit an incomplete assignment, it will be processed as a complete document, that is, the
system will not recognise that it is incomplete. If you submit the same assignment again, it will be
treated as a duplicate and returned to you unmarked. Please ensure that your assignment is
complete before you submit it. If you work on a computer, please make sure that your complete
answer is in the one file/document that you submit. However, the Moodle platform provides you with
3 attempts to submit the corrected file BEFORE THE DEADLINE. This means, if you discover that
your first file was incomplete, you can remove or delete it and submit a new file - provided that the
due date has not passed.

Question

I submitted the wrong file/module code/assignment. I have received 0% for it. Can I resubmit
the correct assignment?

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 ENN1504/101/3/2024

Answer

No. It is your responsibility to ensure that you have submitted the correct assignment. If you submit
an incorrect document, it will be processed as though it were the correct assignment, that is, the
system will not recognise that it does not contain the correct content. If you submit the same
assignment again, it will be treated as a duplicate and returned to you unmarked. If you are working
on a computer, please make sure that you use a descriptive name;

(e.g. “ENN1504_Semester_Assignment number _Student number_2024) so that you submit the

correct document.

Question

In which file should I save my final document?

After writing your answers in word file, please convert your assignment to a pdf file and save it
indicated above.

Question

Are handwritten written assignments accepted for marking purpose?

Answer: Yes. Handwritten assignments are accepted; however, you should ensure that an
appropriate scanner is used to scan your document. Please avoid uploading an image file because
it cannot open and, as such, marking cannot be done.

13 SOURCES CONSULTED
There were no sources consulted to prepare this tutorial letter.

14 IN CLOSING
As this may be your first year to register your studies in an online university, you might find it a
daunting task to locate information about this module. However, we advise that you familiarise
yourself with myUnisa learning management system and always interact with your lecturers via email
and discussion forums. Please do not use your private email address when writing to your lecturers.
Mylife email address is preferred for communication purposes in order to comply with POPI Act.

The ENN1504 team wishes you every success in your studies!

37
15 ADDENDUM
The declaration form below can be typed at the end of your assignment answers. Ensure that you
complete all the necessary information required. Information to be completed for the assignment
topic could be either Minutes of a meeting, or investigative report.

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 ENN1504/101/3/2024

Plagiarism declaration

DECLARATION

Name and Student number……………………………………………………….…………

Assignment Topic…………………………………………………………………………….

I declare that this assignment is my original work. Where secondary material has been used (either
from a printed source or from the internet), this has been carefully acknowledged and referenced in
accordance with departmental requirements. I understand what plagiarism is and am aware of the
department's policy in this regard. I have not allowed anyone else to borrow or copy my work.

Signature……………………………………………… Date………………………………….

©
Unisa 2024

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