The document summarizes the author's experience conducting on-site training at a hotel from February 29 to March 15, 2024. The training provided practical experience and a deeper understanding of running a hotel. The author spent time welcoming guests in the lobby, working the front desk, and learning housekeeping skills like cleaning and room preparation. While some tasks were initially challenging, the author overcame difficulties with support and gained valuable lessons that will help in pursuing a career in hospitality.
The document summarizes the author's experience conducting on-site training at a hotel from February 29 to March 15, 2024. The training provided practical experience and a deeper understanding of running a hotel. The author spent time welcoming guests in the lobby, working the front desk, and learning housekeeping skills like cleaning and room preparation. While some tasks were initially challenging, the author overcame difficulties with support and gained valuable lessons that will help in pursuing a career in hospitality.
The document summarizes the author's experience conducting on-site training at a hotel from February 29 to March 15, 2024. The training provided practical experience and a deeper understanding of running a hotel. The author spent time welcoming guests in the lobby, working the front desk, and learning housekeeping skills like cleaning and room preparation. While some tasks were initially challenging, the author overcame difficulties with support and gained valuable lessons that will help in pursuing a career in hospitality.
The document summarizes the author's experience conducting on-site training at a hotel from February 29 to March 15, 2024. The training provided practical experience and a deeper understanding of running a hotel. The author spent time welcoming guests in the lobby, working the front desk, and learning housekeeping skills like cleaning and room preparation. While some tasks were initially challenging, the author overcame difficulties with support and gained valuable lessons that will help in pursuing a career in hospitality.
Conducting on-site training at 10:75 Dormitel from February 29 to March 15, 2024 is
a journey of discovery and skills development in the field of hotel management.
The training was designed to provide us with practical experience and a deeper understanding of the complex issues involved in running a hotel. My first days were in the lobby and garden where I learned the importance of welcoming guests and creating a welcoming atmosphere. This role is important because it allows me to develop my social skills by interacting with guests from a variety of backgrounds. During my training, I also tried my hand at the role of Front Desk Service Officer (FOSA). Here, I performed a variety of tasks, from answering guest questions to managing arrivals and departures, which honed my multitasking skills. The final phase of the training took me behind the scenes of the housekeeping department. It was in the quiet of hotel rooms that I practiced and learned the art of room preparation and cleanliness, ensuring that each guest was welcomed into a pristine environment. During this time, I not only gained practical knowledge about room layout and reception services but also honed my ability to communicate and connect with people. One of the most challenging aspects of the training was getting used to tasks like cleaning and polishing, skills that were initially unfamiliar to me. However, with the support of my friends and a willingness to learn, I overcame these challenges and turned them into valuable learning experiences. Reflecting on this entire experience, I can confidently say that it was extraordinary. This reinforced my dream of working in the hospitality industry and gave me a new appreciation for every role in hospitality, especially housekeeping. The lessons I learned and skills acquired during this training are assets that I will carry with me into my future career, laying the foundation for my aspirations to become a successful hotelier. .