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FICCI India Office Repurposed To Scaleup Report
FICCI India Office Repurposed To Scaleup Report
FICCI India Office Repurposed To Scaleup Report
India Office:
Repurposed
to scale-up
Foreword
Foreword
Raj Menda
Chairman, FICCI Real Estate Committee and
Chairman of Supervisory Board, RMZ Corporation
The India Economy is poised to play a defining reported on such deals. This trend augurs well
role as it leverages technologies and becomes for the commercial property market and
a beacon for the world amid tough geopolitical illustrates in no uncertain terms that businesses
scenario. The economy is likely to grow at are expanding and corporates are gearing up for
7.3% in FY24 and International Monetary Fund future employee expansions. The large-sized
(IMF) has noted that growth is likely to be deals are likely to touch 50-55% this year.
steady at around 6.5% for the next two fiscal
The Government’s decision to amend the SEZ
years. In a nutshell, the momentum will be
rules to allow floor-wise denotification will give a
strong as the world recovers later this year
virtual boost to the office leasing activity.
with India in particular expected to witness
Though 61% of Grade A office stock was green
broader economic growth.
certified as of December 2023, an estimated
India’s office market has shown resilience with 400-460 million sqft of existing office stock holds
the infusion of 58.2 msf of leasing in 2023 potential to achieve complete e-compliance in
enormously aided by the economy’s growth the coming years. This will offer substantial
path, business landscape and global occupiers. green investment opportunity. With pragmatic
With a positive domestic outlook and policy intervention leading to significant
promising growth prospects, the confidence of infrastructure upgrades nearing completion
occupiers and developers will remain intact. across major Indian cities, peripheral business
districts (PBDs) are likely to witness another
There has been a paradigm shift in India’s
50-60 million sqft of commercial space
office market necessitating the need to adapt
completions in the next two years. This will
to the changing workplace dynamics. A surge
undoubtedly offer quality office space options
in space uptake from domestic occupiers,
for occupiers across diverse demand segments.
expansion of GCC and growth of new demand
segments will continue to dominate the FICCI- Colliers report suggests that the growth of
evolution of commercial office market. Skilled the office market will depend on the changing
manpower and competitive real estate costs needs of occupiers. The report forecasts that in
will continue to drive demand from global an optimistic scenario total office leasing would
companies. touch approximately 55-60 million sq ft across
the top six cities this year. The domestic
BFSI and engineering and manufacturing
occupier activity will remain strong amidst
sectors have been pivotal in driving the overall
healthy domestic outlook. I am confident the
office demand notching up a robust 65% and
findings of the report would be most useful not
87% YoY rise respectively in 2023. Flex spaces’
only for realtors, but also for consumers,
demand surged 30% at 8.7 million sq ft. A
government, research & academic institutes, and
significant development is a surge in
the industry. The ideas and deliberations arising
large-sized leasing deals exceeding 100,000
out of this report would go a long way in
sqft in 2023 with about half of the total leasing
reflecting on the way forward.
Foreword
Badal Yagnik
Chief Executive Officer | Colliers
India continues to showcase resilience with its As industry experts reflect on the successful
steadfast growth trajectory, maintaining its navigation of global headwinds and initial
status as the world's fastest-growing major uncertainties of 2023, one anticipates 2024 to
economy. Driven by a growing consumer base be a year of consolidation, highlighting
and continued focus on manufacturing sector, greater stability within India's office market.
economic prospects for 2024 appear promising. The positive year-to-date gains (5-15% as on
The IMF takes cognizance of India’s inherent Feb 26th 2024) for all three listed office REITs
strengths and has projected an annual GDP on benchmark indices underscore this
growth rate of 6.5% for 2024 and 2025. India's sentiment, reflecting investor confidence and
economic tenacity, coupled with a favorable optimism for the future. The outlook for 2024
investment climate and rapid urbanization, remains optimistic, buoyed by multiple
alongside robust infrastructure development, driving factors including increasing demand
collectively contributes to a thriving real estate for flexible workspaces, and continued
market. investment in technology infrastructure. The
adoption of green leasing practices is also
Office market specifically, is undergoing a
expected to gain momentum, aligning with
significant transformation globally, fueled by
the global commitment towards
evolving work trends, technological
sustainability.
advancements, and shifting occupier
preferences. Amidst this dynamic landscape, Moreover, we expect domestic occupiers,
India's office market continues to demonstrate GCCs, and flex activity to remain robust,
robust growth year after year, recording maintaining leasing volumes similar to 2023
consecutive all-time leasing highs in 2022 and levels. Demand base diversification,
2023. This surge in demand for office spaces in meanwhile, is poised to continue, further
India is underpinned by a myriad of factors. The enriching the commercial real estate
country's compelling economic performance, landscape. As we navigate through this period
coupled with a consumption pattern driven by of change and opportunity, it is clear that the
its demographic dividend, creates a fertile office market is poised for further growth and
ground for commercial real estate development. innovation. With its resilience, attractiveness,
Moreover, the availability of skilled talent and and boundless potential, India will continue to
the growing affinity of global occupiers to solidify its position as a key player in the
establish their capability centers in India further global commercial real estate arena,
fuels the demand for office spaces across the contributing immensely in shaping the future
country. The sustained uptick in leasing volume of workspaces worldwide.
reflects the confidence of both domestic and
international occupiers in India's commercial
real estate market, instilling optimism for
continued momentum in the near future.
contents
01
India Office: setting
02
Emerging trends in India’s
new benchmarks office market
2023 performance overview Domestic enterprises to bolster
01 03
and cues for 2024 overall leasing activity
03
continue
Infrastructure upgrades to
10
complement office market in PBDs
India office: setting
new benchmarks
Although office space demand treaded cautious waters in the initial few months of 2023, the inherent
strengths of commercial real estate in India drove a remarkable turnaround especially in the second half of
the year. 2023 recorded an impressive 58.2 million sq ft of leasing activity, 16% higher than previous high of
2022. The trend underscored the increasing demand for office spaces across the country, driven by a
combination of factors such as economic expansion, evolving business & regulatory landscape, and the
continuation of India as a preferred destination for global occupiers. The sustained uptick in leasing volumes
reflected the confidence of both domestic and international occupiers in India's commercial real estate
market, further fueling optimism for continued momentum in the near future. On the supply side too,
developers reciprocated the confidence in heightened leasing activity. With infusion of more than 50 million
sq ft of Grade A developments, 2023 witnessed 17% higher completions as compared to 2022.
If 2023 marked the successful navigation amidst global headwinds and domestic uncertainties, 2024 is
anticipated to symbolize a period of consolidation on solid groundwork, signifying stability within India's
office market. Offices across the globe are being repurposed as companies step up the pursuit of bringing
employees back to the workplace. The return-to-work (RTW) trend reflects a gradual shift towards normalcy
and the importance of in-person collaboration for productivity and innovation. The RTW trend is stronger in
India as compared to peers in APAC, US and EU region. As companies in India navigate this transition,
occupier requirements will persistently evolve, prompting continual realignment of market offerings. With
promising growth prospects in the Indian economy and a positive domestic outlook, the confidence of
occupiers and developers remain intact.
The balanced interplay between demand and supply will aid in improved occupancies; potentially
accommodating a rental upside across major office markets of the country.
India's office spaces are in a transitionary phase, continuously adapting to the changing workplace
dynamics. Several factors will be at the cornerstone of shaping office demand in years to come.
Increasing space uptake from domestic origin occupiers, expansion of Global Capability Centers
(GCCs), and growth of new demand segments will play a prominent role in the evolution of
commercial office market in India. Additionally, the growing prominence of sustainability and
technology will increasingly influence businesses to prioritize eco-friendly office spaces adept with
technologically advanced features. These multifaceted factors underscore a dynamic shift signaling a
new era of innovation and adaptation in India's commercial real estate sector.
Em et
erg
m ark
ing e
t ren c
ds ’s offi
i n I n d ia
70
60
50
Gross leasing in msf
40
30
20
49%
10 49%
34% 40%
30%
0
Source: Colliers
Data pertains to Grade A buildings only | Data pertains to top 6 cities- Bengaluru, Chennai, Delhi-NCR, Hyderabad, Mumbai, and Pune
Note: Origin centres have been arrived at by analysing the leasing data through a broad-based framework of occupier profile, operative
region, etc . This is used as a proxy to determine the indicative geographical split of businesses.
4.5
2.7
2.3
2.1
1.8 1.8
1.4
1.2 1.2
0.9
0.8
0.6
Effectiveness in terms of both skilled talent and real estate costs will continue to
attract global companies from markets such as the US and EU to ramp up their
India operations. Furthermore, GCCs in India will continue to evolve from pure
back offices to knowledge, innovation, and R&D centers. Despite rising
competition, India is likely to remain the top choice for global companies for
expansion of their capability centers. Cultural affinity, English proficiency, data
protection, and time zone compatibility with origin centres and data protection
norms, will continue to attract GCCs and MNCs in India. Furthermore, a robust
IT infrastructure, coupled with an effective regulatory framework will contribute
to heightened GCC activity in the near-mid-term and this will play a crucial role
in demand for office spaces in the country.
India Office: Repurposed to scale-up | 04
Tenant base diversification to continue
Over the past few years, the occupier profile in India’s
office market has undergone a noticeable
diversification, marking a significant shift from its
historical reliance on Technology sector. Once a highly
dominant influencer in overall Grade A office space
uptake, leasing activity of occupiers from the
Technology sector has encountered a relative
slowdown over the last 2-3 years. This can be
attributed to numerous factors ranging from cautious
global economic environment, growing adoption of
hybrid work policies and workforce realignments to
real estate cost optimization. The declining
prominence of technology sector's share in overall
office leasing, is evident from the contribution steadily
decreasing from 47% in 2020 to 25% in 2023. At the
same time, BFSI and Engineering & Manufacturing
sectors have been pivotal in driving overall office
demand of the country, registering a significant
65% & 87% YoY rise respectively in 2023.
Additionally, government initiatives to promote sectors
like startups, healthcare, and renewable energy are
further stimulating demand across varied sectors by
encouraging investment and expansion. Concurrently,
the overall leasing landscape is anticipated to grow
and diversify, with flex spaces, BFSI, Engineering &
Manufacturing contributing to significant office space
demand in the near to medium term.
100%
80%
60%
40%
20%
0%
2019 2020 2021 2022 2023
BFSI Engg. & Mftg. Flex spaces Consulting Healthcare & Pharma Others* Technology
Source: Colliers
Data pertains to Grade A buildings only | Data pertains to top 6 cities – Bengaluru, Chennai, Delhi-NCR,
Hyderabad, Mumbai, Pune | Others include Consumables, Logistics, E-commerce etc. India Office: Repurposed to scale-up | 05
Evolving work-models to spruce up flex space market
Source: Colliers | Data pertains to Grade A buildings only | Data pertains to top 6 cities – Bengaluru, Chennai, Delhi-NCR, Hyderabad, Mumbai, Pune
45
2X 5.7%
40
35 5.1%
30
4.6%
4.5%
25
20
15
10
0
2019 2020 2021 2022 2023
Source: Colliers
Data pertains to Grade A buildings only | Data pertains to top 6 cities – Bengaluru, Chennai, Delhi-NCR, Hyderabad, Mumbai, Pune | XX% - values show the penetration of flex spaces in the
total Grade A office stock in each city
As flex spaces increasingly go mainstream and Given the dynamism flex operators provide, flex spaces
establish themselves at the core of evolving are best suited to bridge the demand supply gap of
hybrid work models, the outlook for flex spaces high-quality commercial assets in Tier II and III cities of
remains optimistic. Interestingly, Tech sector’s the country. Furthermore, flex activity is likely to get a
rising preference for flex space is likely to boost as organizations increasingly prefer having a
support growth and expansion of such spaces decentralized work model, with a hub office in central
across the top six cities. Share of flex space in area and satellite offices in sub-urban/peripheral areas
Tech occupiers’ portfolio has risen from 5-8% in of the city. Simultaneous prevalence of hybrid work,
2019, to 10-12% in 2023, and is further occupier adoption of core + flex strategies and
anticipated to rise in next 1-2 years. The overall increasing return to office mandates in corporate India
flex stock penetration, meanwhile, is will boost overall flex space demand in the country. 2024
expected to reach double digits in the next is likely to witness 15-20% of Grade A office demand
2-3 years, compared to 6-7% currently. emancipating from flex spaces.
India Office: Repurposed to scale-up | 06
Large-sized deals to drive leasing even in 2024
Large-sized deals (≥100,000 sq ft) have seen a notable resurgence in India's office leasing market, spanning
across various occupier sectors. During 2023, about half of the total leasing was through large-sized deals.
BFSI, Engineering & Manufacturing and Flex spaces particularly witnessed increase in large sized
transactions contributing significantly to the total space uptake. As businesses seek to consolidate
operations and capitalize on emerging opportunities, the revival of these sizable
transactions is poised to further propel India's office leasing market into a new phase
of growth and dynamism. The share of large-sized deals in the overall demand of
office spaces in India is likely to be at 50-55% in 2024, slightly up from the
45-50% 2-3 years ago. Although the percentage change may not be significant,
given the current base, the volume of large-sized deals in 2024
~130
is anticipated to be worthy of attention. The anticipated
growth in large sized deals is also a leading indicator that
businesses are expanding and corporates are planning
~115 for future employee expansions.
~70
~65
60,000-63,000 sf
49,000-51,000 sf
40,000-42,000 sf
38,000-40,000 sf
31,000-33,000 sf
Flex Space
Engg. & Mftg.
BFSI
31,000-33,000 sf
Technology
29,000-31,000 sf
Consumables
Healthcare
E-commerce
Source: Colliers
Consulting
Source: Colliers | Data pertains to Grade A buildings only | Data pertains to top 6 cities – Bengaluru, Chennai, Delhi-NCR, Hyderabad, Mumbai, Pune
Others include Consumables, Logistics, E-commerce etc.
As of 2023, SEZs account for about 25% of the existing Grade A office stock across the top six cities. Since the
last few years, SEZs have been recording high vacancy levels of over 20% due to stringent provisions and
lack of incentives in the old SEZ policy. Furthermore, ever since direct tax benefits were taken away for new
units in SEZs from March 2020, SEZs lost their appeal leading to significant occupier exits and relocations to
non-SEZ office spaces. As a result, the share of SEZs in the overall office leasing dropped from 22% in 2019
to mere 7% in 2023. However, the 2023 decision to amend SEZ rules and allow floor-wise denotification is
expected to boost the leasing activity across SEZs, improving occupancy levels by about 5% in next
1-2 years. Going forward, SEZs are projected to attract a diverse tenant base, including both export-oriented
and domestic businesses, accelerating the overall office leasing activity across SEZs.
22%
60
Pan-India
17% SEZ stock
176 msf
50
138 msf
40
32%
30
SEZ stock (msf)
19%
20 21% 18%
10
23%
0
Bengaluru Chennai Delhi NCR Hyderabad Mumbai Pune
Total SEZ stock (msf) Occupied stock (msf) Vacant stock (msf) XX% - Vacant as of Q4 2023
Source: Colliers
Data pertains to Grade A buildings only
Source: Colliers
Data pertains to Grade A buildings only
Data pertains to top 6 cities – Bengaluru, Chennai, Delhi-NCR,
Hyderabad, Mumbai, Pune
Amidst increasing global awareness of climate change, sustainable practices in India's commercial real
estate sector have been gaining traction. Sustainable practices in India, though predominantly voluntary, are
gaining momentum, particularly within the realm of commercial realty. As of December 2023, 61% of Grade
A office stock was green certified, with Bengaluru and Hyderabad leading the growing adoption of
sustainable elements in office buildings. Stakeholders across the sector are increasingly embracing
sustainability reporting, reflecting a broader commitment to eventual net-zero targets. Green leasing is also
expected to gain momentum as occupiers and developers continue to align with ESG principles.
Looking ahead, an estimated 400-460 million sq ft of existing office stock holds potential to achieve
complete E-compliance either through retrofitting (major refurbishment) or E-upgrade (minimal
capex) in the coming years. This will offer substantial green investment opportunities in the office
market of the country. Furthermore, a significant proportion of upcoming commercial developments are
likely to become E-compliant from day 1 of operation. This has the potential to translate into green-certified
Grade A office stock surpassing 550 million sq ft (65-70% of overall office stock in India) by 2026. Developers
will take cognizance of tangible benefits of green buildings and thus E-upgrade/retrofitting initiatives are
certain to be more pervasive in the India office market. E-upgrades to existing buildings typically tend to
offer significant net cash flow benefits through enhanced energy efficiency and improved occupancy levels.
100%
Green office stock
80% Non green office stock
71% 71%
60%
59% 61% 61%
57%
40%
41%
20%
0%
With significant infrastructure upgrades nearing completion across major Indian cities, the office market is
set to receive a significant boost in 2024. Since key projects connect outskirts to central areas of respective
cities, the impact of infrastructure upgrade is likely to be more pronounced in Peripheral Business Districts
(PBDs) as compared to Secondary and Central Business Districts (SBDs and CBDs). Developers in
anticipation of heightened leasing activity in PBDs are expected to increasingly focus on timely completion of
marquee commercial developments in such localities. At present, with 232.8 million sq ft, around 33% of the
total Grade A office stock across the top six cities is located in PBDs. Peripheral locations are likely to witness
another 50-60 million sq ft of completions in the next 2 years, which will offer superior quality office
space options for occupiers across diverse demand segments. As employees are being encouraged to
return to offices in increasing numbers, organizations are likely to prefer incremental space take up in
peripheral and secondary business districts which are close to residential catchment areas. Grade A
commercial developments in PBDs offer a rental advantage over similar properties in SBDs and CBDs. This
will continue to boost leasing activity in micro markets typically identified as PBDs, bringing down the
average vacancy levels to 10-15% from current levels of 15-20%.
Micro market wise anticipated supply and stock trend in India office market
5-10%
10-15%
~100-150 msf
Supply pipeline
35-40%
30-35% (2024 & 25)
50-55%
35-45%
5-10%
50-55% 50-55%
2023 2025F
Source: Colliers | Data pertains to Grade A buildings only | Data is as of Q4 2023
India's office leasing market has exhibited resilience year after year, with ongoing growth buoyed by
numerous factors including uptick in demand from domestic occupiers, resurgence in GCC confidence, etc.
In the backdrop of a strong performance in 2023, the Indian commercial real estate market paces
confidently in 2024. Stakeholders are poised to embrace multiple emerging trends that promise to reshape
contours of the Indian office landscape. Fueled by a blend of domestic optimism and global dynamism, the
year ahead holds potential for solidification of the new benchmark in the office arena. Notwithstanding
unforeseen events, annual leasing activity and supply infusion upwards of 50 million sq ft are likely to be a
regular feature in the Indian office market for the next few years.
Domestic occupiers’
space takeup
GCC activity
Core+Flex workplace
strategies
Sectoral
diversification
Sustainability
SEZ activity
The trajectory of the office market's growth in 2024 will rely Nevertheless, in all
significantly on the evolving space requirement of occupiers. likelihood domestic
Multifaceted factors such as global economic undercurrents and occupier, GCC and flex
domestic consumption will play elemental roles in shaping the activity are likely to
course of commercial real estate in India. Colliers has modelled remain strong, keeping
three probabilistic scenarios to assess the demand and supply of the overall leasing
Grade A office space across six major cities of the country in 2024; volume similar to 2023
the scenarios being optimistic, pessimistic, and realistic. levels. Demand base
diversification will
In an optimistic scenario, we anticipate economic tailwinds to pick
continue in 2024 as well.
up pace, boosting the overall confidence of occupiers in business
While there is a strong
expansion activities. Under this scenario, Colliers forecasts total
supply in the pipeline
office leasing of approximately 55-60 million sq ft across the top
across key markets, the
six cities, with minimal impact of unforeseen events or geopolitical
actual influx of office
tensions. Real estate space uptake from GCC occupiers, especially
space is anticipated to
from the US and EU will witness impressive growth as compared to
closely align with
the muted activity of past few years. With most operators realizing
demand. Prevailing
their expansion plans successfully, flexible spaces will further
market sentiments and
solidify their presence in India.
pre-commitments will be
In a realistic scenario, impact of externalities will be moderate, and critical in developers
a fair degree of global volatility will affect India office market standing by their project
sentiments. In this case, the demand will remain steady and stay completion timelines.
put around 50-55 million sq ft. Domestic occupier activity will Rental rates and vacancy
remain strong amidst healthy domestic economic outlook, while levels are forecasted to
space enquiries from foreign origin companies may not witness an stay rangebound.
uptick as envisaged in the optimistic scenario.
55-60
58.2
55-60
50.3 50-55
50.1
45-50 45-50
43.0
40-45
Source: Colliers
Data pertains to Grade A buildings only
Data pertains to top 6 cities – Bengaluru, Chennai, Delhi-NCR, Hyderabad, Mumbai, Pune
Vimal Nadar
Senior Director & Head
Research | India
vimal.nadar@colliers.com
Authors:
Suryaneel Das
General Manager
Research | India
suryaneel.das@colliers.com
Pallavi Kukdolkar
Deputy Manager
Research | Pune
pallavi.kukdolkar@colliers.com
Shreya Bhusnur
Associate
Research | Hyderabad
shreya.bhusnur@colliers.com
Marketing & PR
Sukanya Dasgupta
Senior Director & Head
Marketing & Communication | India
sukanya.dasgupta@colliers.com