Date: 15th March 2024

To Whom It May Concern,

This is to certify that Saroj Bahadur Gurung has worked in Pinkberry from 10th November
2015 at present as a SHIFT SUPERVISOR.

During his work period, he remained involved in his work dedicatedly. His main
responsibilities are as follows:
 Reports to the Manager.
 Handle the store in the absence of Manager.
 Handle shifts.
 Manage store purchases.
 Checks and receive stocks.
 Handles team training and development.
 Analyze store KPI’s and financial aspects.
 Ensure that food safety and allergen implementation are always in place.
 Ensure 100% customer service satisfaction and guest experience.
He is earning an annual salary of AED 60000 and had additional benefits of 20000. his hours
of work pre week was 48 hours.
I found him pleasant, generous, and motivated in whatever task I have provided him. He was
always willing to offer his assistance and had an excellent rapport with his colleagues.

He has been one of our most dedicated employees. His conduct and character are equally
good and satisfactory. He would be an asset to any employer, and I recommend him for any
endeavour he chooses to pursue.

Regards,

Claire Tarrobago
Store Manager
Pinkberry, Alshaya International Co. LLC
claire.otilano@alshaya.com
+971 58 562 1912