Change Management

Have you got all your

Communication Channels
covered?
 Comms Channel #1
Face-to-Face

Despite Covid and WFH this is

still the most effective channel-
use it whenever you can
 Comms Channel #2
Phone System

This serves an important purpose for

internal communications in that it can
help you reach on-site employees
quickly
 Comms Channel #3
Intranet

This is one of the most used channels

for internal communication in an
organisation
 Comms Channel #4
E-Mail

The good old e-mail, much despised

and complained about but still one of
the best channels to use
 Comms Channel #5
Employee Newsletter

If done the right way these can be a

great way to inform your employees
and can help drive engagement
 Comms Channel #6
Instant Messaging Apps

These have become very popular

because they simplify conversational
communication between employees
 Comms Channel #7
Document Sharing Solutions

Allows you to store key documents in

a centralized application easily
accessible to employees
 Comms Channel #8
Video Conferencing Software

Helps employees hold remote

meetings where information can be
shared at the same pace as if they
were in office.
 Comms Channel #9
Podcasts

These give internal communicators a

way of presenting information in a far
more detailed manner than written text
 Comms Channel #10
Company Blogs

These are personal and can cover a

variety of topics related to internal or
external company happenings
 Comms Channel #11
Feedback Solutions

This is key and should be considered

as one of the important aspects in the
digital communication eco-system
 Comms Channel #12
Employee Surveys

Asking your employees for their

opinions and thoughts goes hand in
hand with feedback solutions
 Comms Channel #13
Internal Social Media

This can be a potent communication

channel because it can incorporate
your employees’ existing social media
use
 Comms Channel #14
Digital Notice Boards

Often used in conjunction with other

internal communication channels like
SMS messages and phone systems
 Comms Channel #15
Videos

A simple short video can increase

email engagement and open rates and
are also a lot more personal
 Comms Channel #16
Hard Copy Media

Still an effective way of getting your

message across whether through
desk-top “how-to’s” or strategically
placed stand-up banners
 Contact me for more
information about the

Fundamentals of Change
Management course from the
Highway of Change
 Contact Details

Website: http://thehighwayofchange.com/contact-us/
Mobile + WhatsApp: +66878351247
Skype: ron.leeman
e-Mail: ron.leeman@thehighwayofchange.com
 khob khun krap
(Thank you from Thailand)