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  • Omar Diaa Eldeen Mohamed2024 02 21 - 215534.6496980000

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    Omar Swillam is a civil engineer with 16 months of experience in customer service and sales. He has a Bachelor's degree in Civil Engineering from Cairo University. His previous role was as a Sales Agent at Smart Cubes, where he welcomed customers, identified needs, provided product information, handled complaints professionally, and complied with all policies. His skills include Microsoft Office, customer service, problem solving, time management, attention to detail, quality assurance, and remaining calm under pressure. He speaks Arabic and English.

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    Omar Swillam is a civil engineer with 16 months of experience in customer service and sales. He has a Bachelor's degree in Civil Engineering from Cairo University. His previous role was as a Sales Agent at Smart Cubes, where he welcomed customers, identified needs, provided product information, handled complaints professionally, and complied with all policies. His skills include Microsoft Office, customer service, problem solving, time management, attention to detail, quality assurance, and remaining calm under pressure. He speaks Arabic and English.

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    8 views1 page

    Omar Diaa Eldeen Mohamed2024 02 21 - 215534.6496980000

    Uploaded by

    midojamal21212
    Omar Swillam is a civil engineer with 16 months of experience in customer service and sales. He has a Bachelor's degree in Civil Engineering from Cairo University. His previous role was as a Sales Agent at Smart Cubes, where he welcomed customers, identified needs, provided product information, handled complaints professionally, and complied with all policies. His skills include Microsoft Office, customer service, problem solving, time management, attention to detail, quality assurance, and remaining calm under pressure. He speaks Arabic and English.

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    © All Rights Reserved
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    of 1

    OMAR

    SWILLAM Dubai |
    +971 507188168 | omardiaa26@gmail.com

    I am a civil engineer with 16 months of experience in customer service and sales

    EXPERIENCE
    SALES AGENT , SMART CUBES

     Welcome and greet every customer in a warm and friendly manner


     Identify customer needs through asking questions
     Provide clear and detailed information to customers
     Handle customer complaints professionally
     Comply with all company policies and procedures including refund and exchange
    policy

    EDUCATION
    BACHELOR DEGREE OF CIVIL ENGINEERING - CAIRO UNIVERSITY (2016 – 2021)

    SKILLS

     Microsoft Office  Fast Learner


     customer service skills  Problem Solving Skills
     Time Management Skills  negotiation skills
     attention to detail  accuracy in documenting client interactions
     Quality Assurance  Handling inbound and outbound calls
     Ability to remain calm under pressure

    LANGUAGES

     Arabic
     English

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