Power Windows C06.

07
Table of Contents

System Overview
Terms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501
Components
Component Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 600
Component Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
Troubleshooting
Troubleshooting Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700
Wiring Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 701
Diagnostic Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702
Power Window Diagnostics—Driver Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 703
Power Window Diagnostics—Passenger Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704

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500 — Terms and Abbreviations

SAM—Signal Detect and Actuation Module
SAM Cab—Signal Detect and Actuation Module Cab ("SAM Cabin"); this ECU controls mainly cab-related func-
tionality. See G02.04 — SAM Cab for more information.

501 — General Information

Power (and non-power) windows exist in three configurations:
• Standard: driver and passenger door power windows
• Optional: manual windows for both driver and passenger windows
• Optional: manual window for the driver side, and power window for the passenger side
Power windows are electronically controlled by a switch mounted on the door. The switch has three positions: roll
down window, neutral, and roll up window. The switch is spring-loaded, and normally in the neutral position. On
vehicles equipped with power windows on the driver and passenger side, both sides will have switches to control
the passenger-side window.
Power windows can only be activated when the ignition switch is in the "ACC" or "IGN" position.
The driver-side door switch operates by pressing:
• backward to activate the window up;
• forward to roll the window down;
• forward and holding for about one second ("express down").
The passenger-side window switches operate the same as the driver-side window, without the express down
function. The express down function is controlled by a module that’s mounted near the torsion spring.
The power for the windows is provided by the SAM Cab. Power is provided on the following pins:
• Driver Side: connector X8; power is on pin 7, ground is on pin 3.
• Passenger Side: connector X17; power is on pin 1, ground is on pin 9.
If a switch is activated, it completes a circuit to the regulator motor that moves the regulator arm and lower win-
dow glass holder either up or down. As the window is rolled down, the torsion spring is tightened. As the window
is rolled up, the torsion spring helps the motor push the window glass up.
When a switch is pressed to roll down the window:
• the switch completes the circuit to the regulator motor, applying battery power to wire A, and wire B be-
comes the ground wire;
• the motor moves the regulator arm down;
• the torsion spring is wound up tighter as the regulator arm is lowered.
When a switch is pressed to roll the window up:
• the switch reverses the circuit to the regulator motor, applying battery power to wire B, and wire A be-
comes the ground wire;
• the motor moves the regulator arm up;
• the force of the torsion spring assists the motor in rotating the regulator arm.

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When the driver-side window switch is held down for more than 1 second:
• the "express down" module is activated;
• the "express down" module continues to send current to the window motor, even after the switch is re-
leased, until the window is completely lowered;
• the torsion spring is wound as the regulator arm goes down.

600 — Component Locations

01/24/2007 f720645

1. Door Components 2. SAM Cab

Fig. 1, Component Locations

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4
5

7
02/06/2007 6 f720652

1. Window Switch 5. Actuator Arm

2. Express Down Module (driver-side door) 6. Window Glass
3. Torsion Spring 7. Lower Window Glass Holder
4. Window Regulator Motor

Fig. 2, Door Component Locations (driver-side shown)

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601 — Component Details

02/07/2007 f544945

Fig. 3, SAM Cab

700 — Troubleshooting Overview

The power window system is powered through SAM cab relay R15 and fuse F40 for the driver side, and fuse
F39 for the passenger side. There are no fault codes for the power window system. The power windows operate
when the key is in the accessory or ignition position.

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701 — Wiring Schematic

Ref. Dia. G06−54418 Chg. Ltr. B

02/25/2010 f545645

Fig. 4, Wiring Schematic, Power Windows

702 — Diagnostic Tools Required

• Digital Multimeter

703 — Power Window Diagnostics—Driver Side

Perform the following steps if the driver-side power window does not operate properly.
NOTE: Power window regulators are equipped with automatic reset internal thermal protection to pre-
vent motor damage from electrical failure or overuse. Depending on the air temperature, window load,
and amount of use, the protection may trip after two or three window cycles. This is normal and is not
considered to be a defect. Allow the motor to cool at least 10 minutes to reset the thermal protection
before testing.
1. Check the operation of the power window.
Is the window totally inoperative?
YES! Test relay R15 and fuse F40 in the SAM cab. If fuse F40 is open, replace the fuse and go to test 3.
If the relay is open, replace it. Otherwise, go to test 2.
NO ! Loosen the window guide channels, then check that there is lubricant in the channel along the bot-
tom of the window. Operate the window. If the window operates freely, tighten the guide channels in a
position where they are not binding the window. Otherwise go to test 2.

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2. Check for battery voltage at the power window motor.

2.1 Remove the driver-side door interior trim panel. See Section 72.00, Subject 110 of the Cascadia TM
Workshop Manual.
2.2 Measure the voltage across the power window motor, with the switch in both the up and down posi-
tions.
Is battery voltage or negative battery voltage present in both UP and DOWN positions, one position only, or
in neither position?
BOTH POSITIONS ! Battery voltage at the motor indicates either an open circuit breaker or an open mo-
tor. The internal circuit protection in the motor may have tripped. Allow the motor to cool for about 10
minutes, then check the voltage again. If the motor keeps binding and tripping the circuit breaker, follow the
NO instructions of test 1. If the motor is always open circuit, follow the YES instructions of test 5.
ONE POSITION ONLY ! Replace the power window switch.
NEITHER POSITION ! Go to test 3.
3. Check the voltage on circuit 363.
Measure the voltage on circuit 363 at the power window switch and at the express down module.
Is battery voltage present?
YES ! Go to test 4.
NO ! Locate the wiring fault in circuit 363 between the SAM cab connector X8, pin 7, and the switch/mod-
ule. Repair as needed.
4. Check for voltage between circuits 363A and 363B at the power window switch.
With the power window switch in both the UP and DOWN positions, measure the voltage between pin 8 (cir-
cuit 363A) and pin 5 (circuit 363B) at the power window switch.
Is battery voltage (UP position) and negative battery voltage (DOWN position) present?
YES! Go to test 5.
NO ! Troubleshoot for a wiring fault in the ground circuit between the SAM cab connector X8, pin 3, and
the switch pins 2 and 3. If a fault is found, repair as appropriate. Otherwise, replace the power window
switch.
5. Check for voltage at the power window motor across circuits 363A and 363E.
With the power window switch in both the UP and DOWN positions, measure the voltage at the power win-
dow motor across circuits 363A and 363E.
As both positions of the switch are tested, are positive and negative battery voltage present?
YES! Replace the power window motor. Note that the spring in the window regulator places a significant
pre-load on the arm and motor.
NO ! Repeat the measurement between circuits 363A and 363B at the express down module (test 4). If
battery voltage and negative battery voltage is present, replace the express down module. Otherwise, repair
the wiring fault in the door harness.

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704 — Power Window Diagnostics—Passenger Side

Perform the following steps if the passenger-side power window does not operate properly.
NOTE: Power window regulators are equipped with automatic reset internal thermal protection to pre-
vent motor damage from electrical failure or overuse. Depending on the air temperature, window load,
and amount of use, the protection may trip after two or three window cycles. This is normal and is not
considered to be a defect. Allow the motor to cool at least 10 minutes to reset the thermal protection
before testing.
1. Check the operation of the power window.
Is the window totally inoperative?
YES! Test relay R15 and fuse F39 in the SAM cab. If fuse F39 is open, replace the fuse and go to test 3.
If the relay is open, replace it. Otherwise, go to test 2.
NO ! Loosen the window guide channels, then check that there is lubricant in the channel along the bot-
tom of the window. Operate the window. If the window operates freely, tighten the guide channels in a
position where they are not binding the window. Otherwise go to test 2.
2. Check for battery voltage at the power window motor.
2.1 Remove the passenger-side door interior trim panel. See Section 72.00, Subject 110 of the Casca-
dia TM Workshop Manual.
2.2 Measure the voltage across the power window motor, with the switch in the up or down position.
Is battery voltage or negative battery voltage present in both UP and DOWN positions, one position only, or
in neither position?
BOTH POSITIONS !
Battery voltage at the motor indicates either an open circuit breaker or an open mo-
tor. The internal circuit protection in the motor may have tripped. Allow the motor to cool for about 10
minutes, then check the voltage again. If the motor keeps binding and tripping the circuit breaker, follow the
NO instructions of test 1. If the motor is always open circuit, follow the YES instructions of test 6.
ONE POSITION ONLY ! Replace the power window switch.
NEITHER POSITION ! Go to test 3.
3. Check the voltage on circuit 363R.
Measure the voltage on circuit 363R at both the driver-side and passenger-side power window switches.
Is battery voltage present?
YES! Go to test 4.
NO ! Locate the wiring fault in circuit 363R between the SAM cab connector X17, pin 1, and either of the
switches. Repair as needed.
4. Check for voltage between circuits 363D1 and 363U1 at the driver-side passenger-window switch.
With the power window switch in both the UP and DOWN positions, measure the voltage between pin 8 (cir-
cuit 363D1) and pin 5 (circuit 363U1) at the driver-side passenger-window switch.
Is battery voltage (UP position) and negative battery voltage (DOWN position) present?
YES ! Go to test 5.

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NO ! Troubleshoot for a wiring fault in the ground circuit between the SAM cab connector X17, pin 9, and
the driver-side passenger-window switch, pins 2 and 3. If a fault is found, repair as appropriate. Otherwise,
replace the driver-side passenger-window switch.
5. Check for voltage between circuits 363U and 363D at the passenger-side power window switch.
With the power window switch in both the UP and DOWN positions, measure the voltage between pin 8 (cir-
cuit 363U) and pin 5 (circuit 363D) at the passenger-side power window switch.
Is battery voltage (UP position) and negative battery voltage (DOWN position) present?
YES! Go to test 6.
NO ! Troubleshoot for a wiring fault in circuits 363D1 and 363U1, between the driver-side passenger-
window switch and the passenger-side switch. If a fault is found, repair as appropriate. Otherwise, replace
the passenger-side power window switch.
6. Check for voltage at the power window motor across circuits 363D and 363U.
With the power window switch in both the UP and DOWN positions, measure the voltage at the power win-
dow motor across circuits 363D and 363U.
As both positions of the switch are tested, are positive and negative battery voltage present?
YES! Replace the power window motor. Note that the spring in the window regulator places a significant
pre-load on the arm and motor.
NO ! Troubleshoot for a wiring fault in the passenger-side door harness. Repair as needed.

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