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A Comprehensive Study on Integration of Big Data and

AI in Financial Industry and its Effect on Present and


Future Opportunities
Sina Ahmadi

To cite this version:


Sina Ahmadi. A Comprehensive Study on Integration of Big Data and AI in Financial Industry and
its Effect on Present and Future Opportunities. International Journal of Current Science Research
and Review, 2024, 07 (01), pp.66-74. �10.47191/ijcsrr/V7-i1-07�. �hal-04456267�

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A COMPREHENSIVE STUDY ON INTEGRATION OF
BIG DATA AND AI IN FINANCIAL INDUSTRY AND ITS
EFFECT ON PRESENT AND FUTURE OPPORTUNITIES

Sina Ahmadi
Independent Researcher, USA

sina0@acm.org

ABSTRACT

This study evaluates the substantial influence of AI-technologies in the finance industry, with advancement expected to
accelerate in the next few years. It also forecasts the expansion of AI adoption across various business sectors and the
integration of AI-based operational networks with existing commercial systems to meet consumer demands. The financial
industry will blend AI-based transaction channels with established systems, enhancing the customer experience and
efficiency. This integration will streamline and advance transaction processes, making them more responsive to customer
demands. The standard change in customer dealings is expected to be a significant transformation in the financial sector.
The transformative potential of Big Data and AI in the financial sector goes beyond operational improvements; these
technologies will create new opportunities for growth and development, giving financial institutions a modest point in
operational efficiency and innovative product and service offerings.
This study aims to investigate the overall impact of the convergence of Big Data and AI on the financial industry. It
anticipates increased revolution, diversification of commercial applications, and smooth AI integration into existing
systems. These technologies will shape the financial environment in the future, offering new opportunities for industry
participants and consumers.

KEYWORDS: big data, AI, financial industry, comparative study, openAI


I. INTRODUCTION

Big Data analytics is typically the technical process of analyzing massive amounts of data to discover patterns,
linkages, market trends, and customer preferences information that can assist businesses in making better-informed
decisions. Artificial intelligence is the capability of computer systems to perform tasks that generally require human
intelligence, such as speech recognition, decision-making, and pattern understanding.
In the age of the digital revolution, the financial industry is undergoing significant changes. There has been a drastic shift in
the way financial institutions operated in the past, and this has become possible by the integration of AI and Big Data in the
finance industry.

Every single day, the financial industry generates enormous data, ranging from customer information to transaction
records. All praises to digitalization, these data are not only kept confidential but can also be quickly provided to customers
when required for strategic planning and decision-making. With the advancement of these digital technologies, enormous
datasets can be efficiently handled, analyzed, and recorded. Furthermore, unstructured data can be converted to
systematically structured Data. Scam detection, credit grading, and customer relationships can be managed more efficiently
due to the integration of these technologies into the system [1].
In finance, deep reinforcement learning is used. Artificial intelligence, particularly reinforcement learning, can optimize
hedging tactics in derivative markets [2]. IoT and banking integration are evolving, with AI and Big Data becoming
increasingly crucial in understanding data from interconnected financial equipment [3].
While not entirely financial in nature, AI and machine learning have a broader impact on the future of labor. They provide
insight into how these technologies, including their applications in finance, are influencing the labor market [4].

Due to the integration of AI and Big Data in the finance industry, it is progressing toward digitalization and leading
to an effective transformation. In addition to changing the financial services industry, these technologies are opening up
previously unheard-of possibilities for expansion and innovation. Big Data offers a multitude of information that was
previously incomprehensible. It is usually classified and identified based on its size, speed, and variations. AI tools,
especially in machine learning (ML), aid in the evaluation and management of credit and its related risks in the finance
industry [5]. Nowadays, financial markets are utilizing this information to gain awareness of market demands, customer
preferences, and scam evaluations.
The importance of investigating how the integration of Big Data and AI can influence the financial markets and provide
insights into challenges and opportunities for the present and future cannot be underestimated. If the financial market aims
to be innovative, and progressive, and provide customers with better services, it must acknowledge these changes.

This research intends to evaluate the current influence of AI and Big Data in the finance industry, examining how
they can contribute to the industry’s future growth and identifying the necessary changes these industries should implement
in their systems. In doing so, it aims to provide a complete image of the evolving financial landscape and assist stakeholders
in exploiting the potential of these disruptive technologies.

The major objectives of this research are:

● To analyze the influence of AI and Big Data in various aspects of the financial industry.

● To analyze the current impact of AI and Big Data in the finance industry.

● To identify evolving demands and future opportunities created by AI and Big Data.

● To provide structured recommendations for financial institutes to adopt these technologies for growth and development.

II. LITERATURE REVIEW

The financial industry is undergoing an evolution due to the integration of Big Data and Artificial Intelligence (AI).
This literature review examines the current state and prospects of this revolutionary impact on financial processes, decision-
making, and services.

The 21st century has become a transformative era, due to the invention of AI, and has completely reshaped our society. AI
has begun to transform the way we live, particularly in financial services, including banking transactions, stock investing,
insurance, and loan services [6]. It precisely covers a wide range of financial businesses, including crowdfunding platforms,
operational peer-to-peer lending, wealth management, SME finance, and asset management platforms, trade management,
crypto-currency, money/remittance transfer, mobile payments systems, and so on [7]. While technologies capable of
performing human-based tasks cannot replace real humans, today's AI systems can perform activities that are well-defined
and typically require human intelligence quite effectively [8].

A study highlighted the potential of blockchain technology in the financial sector, emphasizing its decentralized
nature and the use of AI algorithms for secure and transparent transactions [9]. Big Data plays a crucial role in the financial
sector, integrating AI algorithms with vast datasets to provide actionable insights, enhance decision-making, and optimize
operational efficiency [10]. AI-driven analytics efficiently manage large volumes of financial data, enabling predictive
modeling, risk assessment, and real-time decision-making for improved financial outcomes [11].
Machine learning algorithms are being used to provide personalized financial recommendations, thereby improving
customer experiences and increasing engagement and satisfaction [12]. AI technologies are revolutionizing traditional
financial practices, enhancing efficiency and accuracy [13]. They are being used for fraud detection and portfolio
optimization, automating complex financial tasks, and enhancing industry performance [14]. A study emphasized the
significant role of AI-powered Big Data analytics in detecting and preventing financial fraud, utilizing advanced algorithms
to analyze vast datasets and detect anomalous patterns [15].
Digitalization has boosted AI-based business models, with numerous institutions entering the market. Banks and insurers
are either spinning off AI expertise or paying billions to acquire it. Machine learning has significantly enhanced market
efficiency and investor returns by integrating it into trading strategies, risk management, and investment decisions [16].
Research on the ethical implications of AI and Big Data in finance has highlighted potential biases and the need for
responsible AI practices in financial decision-making [17]. Regulatory challenges might arise from the integration of Big
Data and machine learning in finance, such as data privacy, algorithmic transparency, and the evolving regulatory landscape
[18].

III. IMPACT OF AI AND BIG DATA IN BANKING INDUSTRY AND PRESENT AND FUTURE
OPPORTUNITIES

AI and Big Data are transforming the banking industry in various ways, including enhancing customer experience,
improving risk management, increasing efficiency, and creating new business models. Fraud poses a significant challenge
for banks and financial institutions, with potential losses reaching billions of dollars annually. These institutions often keep
sensitive data online, increasing the risk of security breaches. As a result, technological advancements have made financial
fraud a major threat. Earlier versions of fraud detection systems relied on a set of guidelines that today's fraudsters can
easily circumvent. Therefore, an increasing number of businesses are turning to machine learning to identify and stop illegal
financial activities. AI has the potential to help banks improve their efficiency, reduce costs, and enhance customer
experience [19]. Here are some examples of how AI and Big Data are impacting the banking industry and the opportunities
they present for both the present and the future:

● Customer Experience: The integration of Big Data analytics, artificial intelligence, and blockchain technologies
in business and management opens doors for present and future opportunities. The potential of these technologies
lies in transforming business operations and creating new business models through digitalization [20]. AI and Big
Data can help banks provide personalized and seamless services to customers through chatbots, voice assistants,
robo-advisors, and recommendation systems. For example, ChatGPT is a language model that understands and
generates human-like responses to user questions using natural language processing and machine learning. Banks
can use ChatGPT and similar models to offer 24/7 customer service, financial advice, and product suggestions.

● Risk Management: AI and Big Data can help banks in detecting and preventing fraud, money laundering,
cyberattacks, and other risks by analyzing large volumes of data and identifying patterns, anomalies, and
behaviors. Cyber-security is an application of AI that is specifically designed to protect computer networks,
programs, and data from attacks, illegal access, amendments, or destruction [21] For example, AI can help banks
monitor transactions, verify identities, flag suspicious activities, and alert customers and authorities in real time.

● Efficiency: Another significant contribution of AI is its automation, providing authentic insights and recognizing
patterns and trends in datasets, thereby making tasks more efficient and less time-consuming [22]. This helps
reduce costs, errors, and interruptions and enhances overall value and efficiency. For instance, Artificial
intelligence assists banks in identifying the reliability of borrowers, providing their customers with financial loans,
and hence processing their applications for loans in a smooth and transparent way.

● Business Models: Predictive analytics, social banking, behavioral finance, and open banking are some of the
creative and novel services that banks offer, made possible by the tools of Big Data and AI in the Era of
digitalization. These services improve the quality of banking, enhance customer relationships, and help create new
revenue streams. For instance, artificial intelligence assists the banks in detecting data on the customer’s
preferences and offers them solutions to their problems within the time frame.

IV. IMPACT OF AI AND BIG DATA IN STOCK INDUSTRY AND PRESENT AND FUTURE OPPORTUNITIES

AI and Big Data are also significantly impacting the stock industry, enhancing trading strategies, improving market
efficiency, and creating new investment opportunities. A survey has found that insurance claims are the most unsatisfactory
part of the entire insurance product consumption process. This is because the claims process often requires a significant
amount of detailed documentation. In case of dispute, multiple investigations and verifications are required, making the
process complex and draining for customers. Moreover, at the same time, there are many cases of unreasonable claims in
today's insurance industry. This can be attributed to policyholders hastily signing contracts without understanding the terms
and conditions thoroughly. Additionally, some insurance companies also suffer from misleading sales and lax underwriting.
Compared with traditional manual claims, intelligent claims can be quickly viewed, accounted for, and fixed, which can
save a lot of time and improve the efficiency of claims processing.
Here are some examples of how AI and Big Data are impacting the stock industry and its present and future opportunities:

● Trading Strategies: According to a paper published in The Journal of Finance, algorithmic trading has a positive
influence on the financial market. The authors of the paper analyzed the effect of algorithmic trading on market
quality and found that it narrows spreads, reduces adverse selection, and enhances the informativeness of quotes
[23]. AI and Big Data can help traders and investors analyze large amounts of data from various sources, including
market prices, news, social media, and sentiment, to generate insights, signals, and predictions for optimal trading
decisions. For instance, AI algorithms can perform trades more quickly, at lower costs, and with less human bias,
while also having the potential to scan market anomalies and provide clear and transparent trading opportunities.
Furthermore, AI plays a significant role in structuring trade patterns and adaptive trading strategies, enabling them
to learn it deeply and give feedback to adapt according to the updated market.

● Market Efficiency: Efficiency and transparency in the stock market are maintained by AI and Big Data by
enhanced liquidity, reduced information asymmetry, and lower transaction costs. For instance, AI becomes
instrumental in aiding the market customers to get access and process their relevant information within their time
frame including their earnings reports, financial statements, and corporate actions, and hence reduces hustle and
bias. Besides this, detection of market mishandling, scams, and mismanagement are also eliminated, supervised,
and regulated by AI.

● Investment Opportunities: In research conducted by Roncalli (2018), the significance of machine learning (ML)
in trading is explained. The study highlighted how AI tools enhance the validity of factor models and portfolio
optimization [24]. These tools help in the creation of innovative services such as robo-advisors, smart beta, and
thematic investing. For instance, robo-advisors can provide personalized financial advice, automation, and
portfolio management based on the investor’s demands and preferences. Additionally, Smart Beta can integrate the
benefits of both passive and active investing by the use of AI and Big Data. AI and Big Data are also used in
Thematic investing to recognize and invest in long-term trends and themes, such as ESG, technology, and
healthcare.

V. IMPACT OF AI AND BIG DATA IN INSURANCE INDUSTRY AND PRESENT AND FUTURE
OPPORTUNITIES

AI and its tools have a significant influence on every aspect of insurance, from allocation to financing, pricing to
claims. AI and its advanced technologies are already shaping distribution and underwriting, with strategies being valued,
purchased, and bound in near real-time [25]. The stock market may be the most sophisticated technique. A person
exchanges shares for stocks with an entrepreneur and gets some cash back in the meanwhile. Following this model can be a
potential investment strategy. However, at this stage, costs and liquidity may not be stable. Machine learning is a kind of
equipment to encourage us to achieve what we want. ML has different techniques and methods to implement the prediction
framework, for instance, fundamental analysis, technique analysis, market computation, etc. Academic research suggests
that the usage of artificial neural networks, comprising recurrent neural networks, which efficiently apply machine learning,
is the most evident technique [26].
Here are some of the main impacts and opportunities of AI and Big Data in the insurance industry:

● Customer Experience: AI and Big Data can help insurers provide personalized and seamless services to
customers through chatbots, voice assistants, robo-advisors, and recommendation systems. These technologies can
offer 24/7 customer service, financial advice, and product suggestions based on the customer’s needs, preferences,
and behaviors.

● Risk Management: AI and Big Data can help insurers detect and prevent fraud, money laundering, cyberattacks,
and other risks by analyzing large amounts of data and identifying patterns, anomalies, and behaviors. These
technologies can help insurers in monitoring transactions, verify identities, flag suspicious activities, and alert
customers and authorities in real-time.

● Efficiency: Automation, which is an innovative and widely used tool of AI and Big Data, assists insurance market
consumers in various processes such as underwriting, pricing, claims, compliance, reporting, and auditing. This
helps reduce the cost of services, enhance value, and improve efficiency in the market. AI would also help to
detect the reliability of the customers and provide them with insurance services in streamline. Not only that, it
assists the insurers in getting loans in less time.

● Business Models: AI and Big Data help the insurance market to create services tailored to customers’ preferences
and demands, providing solutions to their financial problems within their timeframe. Due to these services
provided by the industry there is rapid growth in consumer relationships loyalty, satisfaction, and revenue.

AI and Big Data are not only changing the financial industry, but also creating new challenges and opportunities
for them. Some of the challenges include ensuring data quality, security, and privacy, complying with regulations and
ethical standards, managing talent and skills, and fostering trust and transparency. Some of the opportunities include
collaborating with FinTech and other players, leveraging cloud and edge computing, and adopting agile and customer-
centric approaches. To succeed in the AI and Big Data era, the financial industry needs to embrace innovation,
transformation, and differentiation.

VI. METHODOLOGY

A. Study Type

This research adopted a quantitative cross-sectional approach through a survey to evaluate the influence of Big
Data and AI in the Financial industry and current and future opportunities.

B. Scope of the Research

This research will focus on the following areas:

● Impact of Big Data in Finance: The different sources of Big Data and AI which are connected to the finance
industry, data collecting methodology and insights can be obtained from it.

● AI in Finance: Various AI tools like ML Machine learning, Natural Language Processing (NLP), and Robotic
Process Automation (RPA) and their relevance to the finance industry will be identified.

● Impact of AI and Big Data in Future Trends: This Study will explore the future demands of AI and Big Data in
finance and how they can positively reshape their future.

VII. POPULATIONS AND SAMPLING

A. Target Population

The research was intended to evaluate the influence of AI and Big Data in the finance industry, so the target
population is the financial industry. For this purpose, three main finance industries including banks, insurance, and stock
industries are selected.

B. Sampling Method

Simple random sampling is used for this research.

C. Questionnaire Development
● Design: The questionnaire was designed according to the demand of research to evaluate the influence, challenges,
and opportunities provided by AI and Big Data in the financial industry.

● Question Types: The questionnaire was divided into four portions. The first portion was for personal information,
the second portion consisted of a set of questions that determine the level of awareness of Big Data and AI Data,
the third portion was to assess if the industry is using these tools in their structure already and what current
opportunities they are enjoying while using these tools, last section of the questionnaire contained open-ended
questions. This section was constructed to know what future opportunities can be predicted for finance growth by
utilizing these tools.

● Data Collection: Data for this research were collected through a questionnaire. The survey was conducted by
physically distributing the questionnaire to various finance sectors, and data were collected in steps. The responses
provided a practical view of the influence of AI and Big Data in the professional industry.

● Data Analysis: The results yielded from the survey underwent thematic analysis. Since open-ended questions were
also used, themes and logic behind the answers would be identified.

This paper provides a comprehensive examination of AI and Big Data in various aspects of the finance business.
The study also examines the current and future potential made available by the integration of Big Data and AI in the
banking industry. Therefore, it is crucial to learn about finance industries such as banks, insurance industries, and the stock
market to understand how Big Data and AI are altering the financial industry now and what opportunities may emerge in the
future. The comparative aspects enrich the study by considering various perspectives, situations, or time frames within the
financial industry. To support the facts and data, various forms of research have been incorporated into this study. After
conducting various types of research, it is essential to properly review their findings and gather data from them. This study
has integrated data from previous research work on AI into the analysis to improve the quality of this study. In addition,
some questionnaires were physically distributed across different business sectors, and data was collected step by step. As a
result, this research yields notable findings, which are detailed in the results section.

VIII. RESULTS

Significant results were generated from the survey conducted by the questionnaire. The main findings of the
research indicated that the integration of AI and Big Data into the finance industry increased the current opportunities, such
as increased business rates, customer satisfaction, less pricey, less time consuming, scam detection and management
credibility, and creation of new opportunities in the industry.

A. Overview of AI and Big Data Integration

The integration of AI and Big Data analysis revealed comprehensive and efficient results in the financial industry.
These results provide insights into adoption rates, key players, and emerging trends within the industry.

B. Experimental Research Findings

The results of the experiments used in this research provided valuable insights into the influence of AI and Big
Data on financial growth. The experiments showed that when the financial industries integrated AI and Big Data into their
systems, yielded positive outcomes. The following are some statistics of experiments conducted in different financial
sectors. The experiments were carried out in different phases to precisely analyze the potential of AI and Big Data in these
sectors.

Table 1: Experimental Research Results

AI Implementation Big Data Integration Outcome


Pilot phase - Initial positive feedback from customer service.
Full deployment Pilot phase 10% reduction in manual processing time.
Advanced features Full integration 15% increase in fraud detection accuracy.
AI-driven insights Expanded usage 20% improvement in personalized services.
Enterprise-wide Predictive analytics 30% enhancement in decision-making processes.

C. Thorough Examination of AI and Big Data in Finance


A detailed investigation of the implementation of AI and Big Data in different sections of finance was conducted.
The results showed that these tools have significant potential and influence in the finance industry, with widespread
applications in credit scoring, fraud detection, and customer relationships.

D. Current and Future Potential in Banking

This study emphasized the current and future influence of AI and Big Data in the finance industry. It was found
that when AI and Big Data were integrated into the financial industry’s structure, areas such as credit management,
operations, trading, and consumer relationships reached to a more advanced level. Moreover, it shifted the entire orthodox
system towards digitalization and automation, which was less time-consuming and had the least bias and scam.

E. Understanding the Changing Aspects of Finance Industry

To understand and identify the evolving structure of the finance industry, data were collected from the most
economically contributing industries of the system i.e. Banks, stock, and insurance market. The study involved a
comparative analysis to evaluate precise results, considering different scenarios, situations, and time frames within the
finance market.

F. Integration of AI and Big Data into the Study

As the primary method of data collection was used in this research, previous data and AI analysis were also
incorporated into the study to conduct a comparative analysis of Big Data and AI and their influence on the financial
industry. This approach also predicted the current influence of these tools in the market and what type of opportunities they
can provide in the future.

Table 2: Questionnaire-based Data Collection

Sector Response AI Perception Big Data Utilization


Rate (Positive/Negative/Neutral) (Low/Medium/High)
Banking 80% Positive High
Insurance 75% Neutral Medium
Industries
Stock Market 70% Positive High

A comparative analysis between AI and Big Data was done to check the efficiency and demand of both and the
following results were achieved.

Figure 1: Impact of AI and Big Data in Financial Industry

It was evaluated that the stock market was more familiar with and actively utilizing AI and Big Data in their job structures.
Due to integrating AI and Big Data into their systems, they were growing more in the finance industry than the rest of the
industries.
IX. CHALLENGES AND CONSIDERATIONS

The research acknowledges the ethical implications of AI and Big Data in finance, emphasizing the importance of
responsible practices. Regulatory challenges, including data privacy and algorithmic transparency, are recognized as
potential obstacles to the widespread adoption of AI and Big Data in the financial industry.

X. FUTURE TRENDS AND OPPORTUNITIES

The study predicts that if AI and Big Data are used properly, they can significantly transform existing financial
trends and quality to a diversified and progressed level. It also predicts that in the current scenario AI and Big Data can be
used in a more efficient way to shape the future to provide the customer with more valuable opportunities.

XI. RECOMMENDATIONS

● For a successful and diversified financial system, AI and Big Data must be used for generating quality data,
validation, data cleansing, and governance.
● Cybersecurity is another significant application of AI and Big Data that should be incorporated into financial
setups to ensure the confidentiality of sensitive data, detect scams, and ensure transparent audits.
● Financial sectors should also implement talent management strategies and provide training in ML and Data Science
to acquire individuals with expertise in digitalization and deep learning.

XII. CONCLUSION

In conclusion, this investigation has explained that if a structured implementation of AI and Big Data is done in the finance
sector it can raise the potential of financial industries to the next level. This represents not only a transformation of the
current functionalities within financial industries but also a significant step toward progression and development. The
combination of AI and Big Data is highly innovative, if used properly, it has the potential to reshape current opportunities
and nurture future opportunities for the welfare of mankind.

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