Form GPA

Rev. 1 No. 05167-AN/24/R1

Date 06.04.2011
PT GALA PERDANA AGUNG
CUSTOMER FEEDBACK & FOLLOW-UP
CUSTOMER DATA
Company Name : WOEN KHOY KIAT
Address : WOEN KHOY KIAT, JL INDUSTRI VIII Blok- No.18 No. No 18 RT:007 RW:000 Kel.GUNUNG
SAHARI UTARA Kec.SAWAH BESAR, Kota/Kab.KOTA ADM. JAKARTA PUSAT DKI JAKARTA
00000, Indonesia
Phone / Fax / E-Mail : / /
Contact Person :
PRODUCT USED
TYPES DETAILS
ANGLE SO : No. SO2103452 Date:
OTHERS Type – Size : MELY10003##
Batch No. :
Quantity : 1.00 (products in problem)
Application :
Current Type : Ampere
PROBLEM
Details: Reported by:
Mohon mesin dapat dicek dan dirincikan apa saja yang rusak

Terimakasih

Adhitian -
Sales Exec. / Senior Sales Exec.
Date: 1/22/2024 11:31 AM
Acknowledged by:

Subekti Sadikin
Senior Sales Exec.
Date: 1/22/2024
Acknowledged by:

Suharto -
Area Manager
Date: 1/22/2024
CATEGORY
Code CFF : R-S-I
Class : Request
Subclass : Servicing
Product Origin :
Details :
 Form GPA
Rev. 1 No. 05167-AN/24/R1
Date 06.04.2011
PT GALA PERDANA AGUNG
CUSTOMER FEEDBACK & FOLLOW-UP
ANALYZE ROOT CAUSE OF PROBLEM
ada sparepart yang aus

CORRECTIVE ACTION
Action PIC Date
mesin sudah di chek oleh teknisi arya pada tanggal ARYA 1/29/2024
23/01/2024
status mesin tidak garansi

PREVENTIVE ACTION
Action PIC Date

Target of Completion Date: Analyzed by: Approved By

Hadi Sunyoto
Marketing Service / Customer Service Sales & Marketing Mgr. / Export Mgr
Date: 1/29/2024 Date: 1/29/2024
FOLLOW-UP STATUS
mesin sudah di service oleh teknisi pada tanggal 29/01/2024 Verified by:
ada penggantian sparepart
mesin sudah selesai di service di test kembali oleh teknisi
mesin tanpa beban : 1,7 Ampere
mesin ada beban : 2,0 Ampere
mesin sudah selesai di service di kembalikan oleh customer ke sales yang
bersangkutan CustService R123
Marketing Service /
Customer Service
Date:
COPIES
(No) Sales Admin (No) Factory Manager (No) QA Manager (No) Export Manager (No) Finished Goods Store

(No) Sales Manager (No) R&D Manager (No) Managing Director (No) Purchasing Manager 

# Ket. Revisi: Market Service Spv. berubah menjadi Marketing Service.