OneOcean

Installation guide
2021.1.0 (standalone device)
OneOcean Installtion Guide

Introduction
This document shows you how to install and set up OneOcean on a stand-alone device. If you want
to install OneOcean on multiple computers that share the same data, refer to the OneOcean
Installation Guide 2021.1.0 (Server / Client).

What is OneOcean?
The integrated OneOcean platform facilitates collaborative navigation planning, consolidating all the
data required in one easy-to-use interface and providing a shared view to create a truly efficient
workflow. Smarter situational awareness allows seafarers to optimise voyage planning and mitigate
risk.

Contact information
If you have any queries about the installation of this product, contact OneOcean’s Customer Success
Team.
Tel: +44 (0)1992 805400 | Email: customer.success@oneocean.com

System requirements and prerequisites

Minimum hardware
Processor: Intel i3 equivalent or higher
Memory: 4 GB RAM
Available hard disk space: 20 GB (data can be stored to an alternate drive or partition)

Recommended hardware:
Processor: Intel i5 equivalent or higher
Memory: 8 GB RAM
Available hard disk space: 20 GB (data can be stored to an alternate drive or partition)

Supported operating systems:

Windows 7 SP1 Windows Server 2016
Windows 8, 8.1 Windows Server 2019
Windows 10 Windows Terminal Server
Windows Server 2008 SP2 (x86 and x64) Mac OS X with Parallels
Windows Server 2008 R2 SP1 (x64)

Minimum software dependencies:

Windows Installer 3.1
Microsoft .NET Framework 4.6

Printer:
A4 laser or colour inkjet printer with a resolution of 300 dpi or greater. Inkjet specification should
meet or exceed that of the Canon IP4300.
Good quality white paper; 80 gsm minimum.

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Important pre-installation information

1. Administrator credentials
OneOcean is installed to system folders and will add new services to Windows Services.
Therefore, Administrator credentials are required when installing OneOcean. It is crucial to the
success of the installation to have these credentials available for the duration of the installation
process.

2. OneOcean data servers

The OneOcean Data server provides the connection endpoint for all data download / delivery,
and for all communications between the ship and OneOcean.
This also includes the synchronisation of outfits/holdings, synchronisation of ship/company
settings, uploading of Passage Plans, and for all product purchasing via the B2B system.

a. HTTP / HTTP download

If OneOcean data will be download by HTTP / HTTPS protocols, ensure the following
Internet addresses are whitelisted on the vessel firewall / router:
• https://www.chartcoselect.com
• http://www.chartcoselect.com
• http://www.chartcoselect.com:8880

b. Email delivery
If OneOcean data will be delivered by email, ensure the following email addresses are
whitelisted with the vessel’s email provider:

• customer.success@oneocean.com
• support@oneocean.com
• oceandata2@oneocean.com
• permits@oneocean.com
• coast@oneocean.com

3. Pre & post installation checks

During the installation process, the OneOcean Installer will first run a Pre-Installation check to
ensure the minimum system requirements are met (as outlined on page 1).
At the end of the installation process, a Post-Installation check will be made to ensure
connection with OneOcean Data Server can be established, databases can be accessed and the
OneOcean services are found and running.
If any of these checks fail, contact our Customer Success Team for further support and guidance.
Tel: +44 (0)1992 805400 | Email: customer.success@oneocean.com

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Installing the OneOcean software

1. Ensure you are logged onto the computer as an Administrator.
2. Close any programs that are running.
3. Follow the appropriate step:
• If the Installation files were received on a OneOcean USB, then insert the USB. If the USB
drive window doesn’t open automatically, from the Windows start menu, find and open
Computer or This PC, and open the USB drive.

• If the Installation files were downloaded from CloudSync, unpack the OneOcean Installation
Image 2021.1.zip, open the folder and move to step 4.
4. Double click on the file Setup.exe.
5. If the window below, or similar appears, click Yes.

6. If the window below opens, ensure all the components listed are selected and then click Install.

7. After the required components have been installed, the OneOcean Installation wizard opens.
Click Next.

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8. After reading the License agreement, check the box next to Accept License Agreement, and then
click Next.

9. Select the Standalone option and click Next.

10.A Pre-Installation Check will now be performed on your system. If any of the checks fail, contact
customer.success@oneocean.com. Click Next.

11.By default, a ChartCo folder will be created in the root of the C drive.
Note: If you prefer the storage location to be on another drive, you first must create a folder called
ChartCo on the drive. Click Browse and navigate to the folder you have created.

We strongly recommend leaving all optional data ticked to ensure it is copied to the data
directory and available to the user when OneOcean is installed.

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12.To begin the installation, click Install.

OneOcean will now be installed.

13. A Post-Installation Check will now be performed on your system. If any of the checks fail,
contact customer.success@oneocean.com. Click Next.

14. When the installation is complete, click Launch OneOcean.

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OneOcean will start running.

Configuring OneOcean
The first time OneOcean runs, the OneOcean Initial Setup window opens.

1. Complete any empty fields in the Identification panel, and in the Data Settings panel select the
Data Collection method you want to use for updating OneOcean.
If you select E-mail, further options appear to configure the E-mail collection.

2. If OneOcean has completed the information for you, below the Data Settings panel, it displays a
checkbox labelled Confirm all details are correct. Tick the confirmation box.

3. Click Setup.

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4. If any of the credentials don’t match the ones recorded on the OneOcean data server, OneOcean
displays the message shown below.
If you see this message, check the credentials supplied to you by OneOcean and re-enter them,
including your username and password. Then click Setup again.

When the initial setup process is complete, the OneOcean home page opens.

Note: Initially, the OneOcean Home Page may not show all the tiles you need for your subscribed
services. When OneOcean has connected to the OneOcean data server and downloaded the
latest data, it updates the Home Page with the correct subscription tiles.

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Important post installation information

1. User guide and training videos
An extensive user guide and training video library is available within the Help section of
OneOcean. We strongly encourage all new users to familiarise themselves with the basic
functions of the software.

2. User credentials
A default set of system defined users and groups are included together with a range of
permissions for key OneOcean actions, including the ability to digitally approve a passage plan.
The tables below display the default users and groups and their respective permissions:

Users
User Password Member of
Administrator chartco Administrators
Master oneocean-master Administrators, Bridge Team, Voyage Planning Approval
Chief Officer oneocean-chief Bridge Team
Second Officer oneocean-second Bridge Team
Third Officer oneocean-third Bridge Team

Groups
Action Administrator Bridge Team Voyage Planning Approval
Admin Yes No No
Manage corrections Yes Yes No
Manage outfits Yes Yes No
Ship configuration Yes Yes No
Place orders Yes Yes No
ENC updates Yes Yes No
Passage plan approval Yes No Yes
User management Yes No No

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