charan B

Mobile # +91 9894221864

Email: chandhucharan56@gmail.com

PROFESSIONAL SUMMARY
 I've been a production support analyst for about 1.6 years,and I'm technically
knowledgeable in SQL, Oracle, UNIX commands, and Ubuntu.
 Contributed to L1 and L2 level teams and provided round-the-clock production assistance.
 Excellent analytical, problem-solving, and leadership skills expertise.
 Capable of using UNIX commands such as search, cut, copy, more, less, head, tail,
move, sort, grep, sed, Awk, and so on.
 Tracking tasks in the Tidal and Autosys tools to ensure that the anticipated tasks are
done
 Successfully I have regularly checked the application and server's health using the ITRS
 Geneos tool to see if any warning messages have been received.
 Have looked into the SLA's compliance and addressed concerns.
 Based on the significance and urgency of the current service ticketing, we have
prioritized the tickets.
 I am highly skilled in list key skills or competencies], with a proven track record of
mention any notable achievements or accomplishments.
 iam a dedicated and results-oriented professional with a strong background in your
field/industry.
WORK EXPERIENCE
 greenices technology solutions pvt ltd – Production Support Analyst
(JUL2022 – PRESENT)
EDUCATION

 Bcom ,computer science

thirupathi| sri venkateswara University, october 2019 – july
2022 | sgpa: 8:46/10.00
KEY SKILLS
Operating System
• Unix, Linux
Database
• Oracle 19c
Language SQL/Unix
Tools Used
TOOL – Service now,tidal and autosys for job monitoring
•

Project Experience

PROJECT 1:
Domain : invest ment Banking
Client : patria bank
Limited

Key Responsibilities:
 Creating SQL queries to create manual reports based on user service requests
from databases.
 Resolving the problems brought up by the users and giving them the pertinent
information when required.
 Generating tickets using the information about the problem that users have provided,
then giving the former a higher priority according to its significance and urgency .
 Used the SQL developer tool to connect and work with multiple databases so that data
could be easily accessed.
 Using the Autosys tool for work scheduling and reporting in addition to job monitoring.
 Have entered the necessary JIL components to create jobs with the Job
Information Language.
 Get the validation log files from the load balancer and the user interface by connecting
the server to WINSCP.Have provided the developers with accurate information and error
messages to
PERSONAL INFORMATION
Father’s Name -mallikarjuna B
Gender - Male
Marital Status - Single
Date of Birth - 15/04/2002
Languages known -
English,Tamil,telugu
Nationality - Indian

DECLARATION
I hereby declare that the information furnished above is true to the best of my
knowledge and belief.
Thanking you,
Date: yours sincerely,
Place: Chennai charan B