Professional Documents
Culture Documents
Disbursement Terms - Customer Copy - KB221211ZHILL
Disbursement Terms - Customer Copy - KB221211ZHILL
Disbursement Terms - Customer Copy - KB221211ZHILL
CASH LOAN
CUSTOMER/BORROWER INFORMATION
PARTICULARS DETAILS
GENDER: Female
OCCUPATION: Engineer
NATIONALITY: INDIAN
PAN: FYOPM5551H
EMAIL: madhusree989@gmail.com
IFSC: CNRB0003453
2 CITY Coimbatore
I hereby acknowledge to have read, understood and accepted the terms & conditions of the loan
( "Loan" ) as sanctioned by the following lenders:
i) Kisetsu Saison Finance (India) Private Limited , a company incorporated under the Companies
Act , 2013 ( CIN: U65999KA2018FTC113783 ) having its Registered Office at IndiQube
Lexington Tower, First Floor, Tavarekere Main Road, Tavarekere, S.G. Palya, Bengaluru, Karnataka
- 560029 and registered with Reserve Bank of India as a Non-Banking Financial Company
(NBFC) bearing Registration No: 02.00320 dated 27.09.2019. Website: https://creditsaison.in/
("Lender-1") ; and
ii) Krazybee Services Private Limited, a company incorporated under the Companies Act, 2013
(CIN: U65100KA2016PTC086990) having its Registered Office at 3rd Floor, No. 128/9, Maruthi
Sapphire, HAL Airport Road, Murgesh Palya, Bangalore, Karnataka -560017 and registered with the
Reserve Bank of India as a Non-Banking Financial Company (NBFC) bearing Registration No:
N 02.00281 dated 25.05.2017. Website: https://www.kbnbfc.in/ ("Lender-2")
(hereinafter jointly referred as "Co-Lenders" ) as per their respective internal policies, procedures and
applicable law, as specified below:
Name of the Lending Service Provider (LSP) Finnovation Tech Solutions Private Limited
(% Per Annum)
No. of Instalments 5
Principal:1998
Amount of EMI Payable (INR)
Interest: 262
Fees and Charges (Below charges are exclusive of GST)
(INR): 118
(INR):
Charges (INR):
Penalty charges applicable on repayment post due date per day
Annualized Late Payment Charges (INR): for each instalment:
First Overdue Day penalty charges 2 % of principal overdue*
Penalty charges for 2-30 days 0.2 % of principal overdue*
Penalty charges for 31-90 days 0.12 % of principal overdue*
Overdue interest at an annualized interest rate of 29.95% p.a will
be applicable per day on principal overdue
*round to nearest rupee
NACH/ECS Dishonor Charges
100
(INR)
Banking Details for disbursal of Loan As specified in the Customer Information section above.
A period of time from the date of disbursement of loan within which the borrower can change her/
his mind with return or cancellation of the loan, by paying the principal and the proportionate APR
without any prepayment charges.
The Privacy Policy and Terms & Conditions of the Co-Lenders and the LSP can be viewed at:
Lender-1: https://regulatory.creditsaison.in/privacy-policy
Lender-2: https://www.kbnbfc.in/privacy-policy & https://www.kbnbfc.in/terms-and-conditions
LSP: https://www.kreditbee.in/privacy-policy & https://www.kreditbee.in/terms-and-conditions
CUSTOMER ACKNOWLEDGMENT:
o I acknowledge, understand and agree that the Co-Lenders have adopted risk-based pricing, which is
arrived by taking into account, broad parameters like the customers financial and credit profile and
presently, my financial and credit profile.
o I also understand all the terms listed above along with certain fees/ charges (as may be applicable)
apply for the said Loan from the Co-Lenders.
o I also understand all the terms listed above along with certain fees/ charges (as may be applicable)
apply for the said Loan. from the Co-Lenders. All implicit and explicit cost relating to the loan, payable
by the borrower, has been specified in the aforesaid "loan summary"/ KFS. Any fees, charge, etc.,
which is not mentioned in this "loan summary"/ KFS will not be charged by the co-lenders to the
borrower, at any stage during the Loan Tenure.
Consent of customer for submission of copy of Aadhaar (applicable only in the event of a
customer/guarantor submitting a copy of Aadhaar card as an identity/address proof):
I, not being a minor, hereby submit voluntarily at my own discretion, the physical copy of Aadhaar letter or
downloaded Aadhaar (e-Aadhaar) or Aadhaar secure Quick Response (QR) code or offline electronic
Aadhaar XML document as issued by Unique Identification Authority of India (UIDAI) to the Co-Lenders,
for the purpose of establishing my identification/ address proof, in my individual capacity and hereby
consent to the Co-Lenders for offline verification of my Aadhaar, without authentication, to establish its
genuineness through such offline verification mode acceptable as per UIDAI or under any Act or law, from
time to time. The consent and purpose of collecting Aadhaar has been explained to me. The Co-Lenders
have informed me that my demographic information and any other information submitted to the
Co-Lenders herewith for offline verification shall not be used for any purpose other than for the purpose of
verification, or as per the requirements of law.
I further agree that I have been sufficiently informed by the Co-Lenders about other alternative documents
that can be submitted for establishing proof of identification and address.
I hereby declare that all the information voluntarily furnished by me is true, correct and complete. I will not
hold the Co-Lenders or any of its officials responsible in case of any incorrect information is provided by
me.
1. I confirm and agree that I can read and understand the terms in English language.I agree to receive
all documents/ correspondence in English language.
2. I confirm that I have been informed by the Co-Lenders about the other documents that may be
submitted apart from my Aadhaar number for establishing my identity and address proof however, I
have voluntarily chosen to provide my Aadhaar number.
3. I hereby declare that my acceptance of these Disbursement Terms is not in and will not result into
any contravention of any applicable laws including any notifications/directions issued by any
governmental or statutory authority from time to time.
4. I represent that the information and details provided by me and the documents submitted by me are
true, correct and that I have not concealed any information. and I undertake to inform the
Co-Lenders of any changes therein, immediately and I have not suppressed any information that
might affect the Co-Lenders decision. In case any of any information submitted by me is found to be
false or untrue or misleading or misrepresenting, I am aware that I may be held liable for it.
5. I have read and understood the fees and charges as may be applicable to the Loan that I may avail
from time to time
6. I confirm that no insolvency proceedings or suits for recovery of outstanding dues have been
initiated and / or are pending against me.
I HEREBY CONFIRM THAT I HAVE READ AND UNDERSTOOD THE STANDARD TERMS AND
CONDITIONS APPLICABLE TO THIS LOAN AS APPROVED BY THE CO-LENDERS AND I ACCEPT
THIS LOAN SUMMARY AFTER HAVING READ, ANALYSED, UNDERSTOOD AND ACCEPTED
EACH TERM OF THE LOAN SUMMARY AND THE STANDARD TERMS AND CONDITIONS FOR
DISBURSAL OF THE LOAN.
The disbursal and repayment of the Loan will at all times be governed by these terms and conditions
("Standard Terms") read together with the Loan Summary(s), as amended and agreed between the
Co-Lenders and the Borrower (together referred to as "Transaction Document")
1. Definitions:
In these Standard Terms unless there is anything repugnant to the subject or context thereof, the
expressions listed below, if applicable, shall have the following meanings:
i. "Access Code(s)" means any authentication mode as approved, specified by the Co-Lenders
including without limitation combination of user name and password
ii. "Account" means the bank account of the Borrower where the Loan disbursement is requested
and more specifically provided under the Loan Summary;
iii. "Annual Percentage Rate" means the all-inclusive cost of the loan, including cost of
funds, credit cost and operating cost, processing fee, verification charges, maintenance charges,
etc., except contingent charges like penal charges, late payment charges, etc., levied on the
borrower;
iv. "Business Day" means a day (other than a Saturday or a Sunday) or a public holiday) on which
Co-Lenders and/or the banks are open for general business in Bangalore;
v. "Cooling off period" means a period of time from the date of disbursement of loan within
which the borrower can change her/ his mind with return or cancellation of the loan, by paying the
principal and the proportionate APR without any prepayment charges;
vi. "Co-Lenders" means the lenders details of which are provided in the Loan Summary;
vii. "Due Date" means the date on which an instalment of the principal amount of the Loan, interest
and/or any other amount payable under this document and/or balance of the Loan amount as the
case may be, is due for payment under the terms of the Transaction Documents (or otherwise);
viii. "Increased Costs" means
a) a reduction in the rate of return from the Loan(s) or on the Co-Lenders' overall capital (including
as a result of any reduction in the rate of return on capital brought about by more capital being
required to be allocated by the Co-Lender)
b) any additional or increased cost including provisioning as may be required under or as may be
xvii. "Sanctioning Authority" means any agency or person which is duly appointed, empowered or
authorized to enact, administer, implement and/or enforce Sanctions, including (without limitation):
United Nations Security Council
xviii. "Special Mention Account (SMA)" means an account which is exhibiting signs of incipient
stress resulting in the borrower defaulting in timely servicing of her debt obligations, though the
account has not yet been classified as NPA.
xix. "Tenure" shall be the time period of the Loan as specified in the MITC.
xx. "Transaction Documents" shall include the sanction letter issued to the Borrower in relation to
this Facility and this document and other such documents designated by Co-Lenders as
Transaction Documents.
2. Interpretation
3.1. The Co-Lenders have agreed to grant the Loan to the Borrower on the basis of the
information and representations provided in the Loan Summary and other Transaction
Documents. Grant of the Loan and acceptance of the Borrower's request shall be at the
absolute discretion of the Co-Lender, whether before or after issuing the Key Fact
Statement/Sanction letter.
3.2. The Borrower may request for disbursement only if (a) no Event of Default or potential event of
default has occurred or is continuing, (b) no material adverse event in the opinion of the
Co-Lenders has occurred and (c) he has agreed to the terms of the Sanction Letter.
3.3. The Borrower's request after grant of the Sanction Letter for the Loan is irrevocable unless rejected
by the Co-Lenders.
3.4. Subject to satisfaction of all the conditions precedents, the Co-Lenders shall disburse Loans into
the Account and the Borrower confirms that the Loan shall be utilized only for the Purpose and
subject to the terms under the Transaction Documents. Any such disbursement made by the
Co-Lenders into the Account (whether in the name of the Borrower or any third party) shall be a
co-originated Loan granted by both the Co-Lenders.
3.5. The Loan, sanctioned in the form of personal term loan facility, can be availed in a single tranche
subject to the condition that the total loan availed shall not exceed the maximum loan amount
specified in Loan Summary. In case of a credit limit facility, once a limit (which is availed) is repaid
the principal amount repaid will be re-instated to the original sanctioned Loan amount. Limit will be
valid for a fixed tenure to begin with, and basis usage and Borrower behaviour. The Borrower may
request for disbursement of a tranche under the Loan if (a) no Event of Default or potential event of
default has occurred or is continuing, (b) no material adverse event in the opinion of Co-Lenders
has occurred.
3.6. In case of a credit limit facility, the right to extend the limit validity period is reserved by Co-Lenders
4.1. The Loan shall carry interest at the rate specified in the Loan Summary and the Transaction
Documents.
4.2. In case of an Event of Default, Borrower will, to the extent permitted by law, be required to pay
interest (before as well as after judgment / award) and such other charges plus GST (as applicable)
mentioned in this Loan Summary on the overdue amount to the Co-Lenders on demand, for the
period from (and including) the original Due Date for payment to (but excluding) the date of actual
payment, along with the Default Charges.
4.3. The Borrower acknowledge and agree that (i) the rates of interest specified in the Transaction
Documents are reasonable and that they represent genuine pre-estimates of the loss expected to
be incurred by the Co-Lenders in the event of non-payment of any monies by the Borrower; and (ii)
the rate of interest payable by the Borrower shall be subject to change prospectively based on the
monetary policies as may be changed by the Reserve Bank of India and other factors impacting the
interest rates, such changes shall be duly communicated to the Borrower.
4.4. In case the Borrower wishes to (i) prepay the Loan before the Due Date, such prepayment
will be subject to Prepayment Charges as mentioned in the Loan Summary along with other
conditions, as applicable to such prepayment.
4.5. It is clarified that the Rate of Interest shall be charged for the full tenure of the Lock-In Period under
each Loan.
5.1. The Borrower shall make payment of each Instalment or any other payment under the Transaction
Documents on or before the respective Due Date. No Due Date shall exceed the Tenure of the
Loan.
5.2. If the respective Due Date is not a Business Day, then the Borrower agrees that the payment shall
be made on the preceding Business Day.
5.3. All payments shall be made in freely transferable funds without any set off, counter claim or any
deduction. The Borrower shall not deduct/withhold any tax at source from the payment to be made
to the Co-Lenders.
5.4. Notwithstanding anything to the contrary, the Co Lenders may, at any time, cancel the undisbursed
portion of the Loan, if any, and can also recall any or all portion of the disbursed Loan on demand
in the event of occurrence of an Event of Default. Upon such recall, the Loan and other amounts
stipulated by the Co-Lenders shall be payable forthwith.
5.5. The Borrower shall make repayment of the principal amount under the Loan(s) in such proportion
and periodicity as may be provided in the Transaction Documents or as communicated by the
Co-Lenders from time to time.
5.6. The Borrower may, subject to payment of Prepayment Charges, prepay the outstanding principal
amounts of Loan or any of the Loan(s) in full before the Due Date.
5.7. If the Borrower fails to pay any amount payable on the Due Date, the Borrower shall be liable to
pay Late Payment Charges along with other default charges on the overdue amount from the Due
Date up to the date of repayment of all the amounts of the Loan mentioned .herein. Any applicable
interest accruing under this Clause shall be included in the existing overdue EMI and shall be due
and payable along with the EMI amount
6.1.1. The Borrower has the competence and has obtained all authorizations (which is in full force and
effect) to enter into and perform his/her obligations under the Transaction Documents;
6.1.2. The Loan once granted by the Co-Lenders under Transaction Documents constitutes legal, valid
and binding obligations of the Borrower enforceable in accordance with their respective terms;
6.1.3. The Borrower is in compliance with all laws (including laws relating to environment, social and
labour, anti-corruption and anti-money laundering) applicable to him / her;
6.1.4. The entry into, delivery and performance by the Borrower of, and the transactions contemplated
by the Transaction Documents, do not and will not conflict: (a) with any law; (b) with any
document which is binding upon the Borrower or on any of its assets;
6.1.5 Except to the extent disclosed to the Co-Lenders, no litigation, arbitration, administrative or other
proceedings are pending or threatened against the Borrower or its assets, which, if adversely
determined, might have a material adverse effect;
6.1.6 All information communicated to or supplied by or on behalf of the Borrower to the Co-Lenders,
whether through the Lending Service Provider or directly, from time to time, are true and fair/ true,
correct and complete in all respects as on the date on which it was communicated or supplied;
and (b) Nothing has occurred since the date of communication or supply of any information to the
Co-Lenders which renders such information untrue or misleading in any respect;
6.1.7. The Borrower is not a specially designated national or otherwise sanctioned, under sanctions
(and related laws) promulgated by any Sanctioning Authority; and
6.1.8. The Borrower has not taken any action and no other steps have been taken or legal proceedings
started by or against it in any court of law/ other authorities for its insolvency, bankruptcy, winding
up, dissolution, administration or re-organization or for the appointment of a receiver,
administrator, administrative receiver, trustee or similar officer of the Borrower or of any or all if its
assets.
6.1.9. The Borrower is not a Politically Exposed Person (PEP). PEP are individuals who are or have
been entrusted with prominent public functions in a foreign country.
6.2. Each of the representations set out in Section 6.1 shall be deemed to be repeated on each day
during the Tenure of the Loan.
7.1. The Borrower shall provide all payment mandates including but not limited to electronic clearing
service (ECS) or national automated clearing house (NACH) mandate, as and when demanded by
the Co-Lenders, to the Co-Lenders or to any person nominated by the Co-Lenders.
7.2. Borrower shall ensure that all payment mandates including Electronic Clearing Service (ECS) or
National Automated Clearing House (NACH) mandate, if any, provided to the Co-Lenders or to any
person nominated by the Co-Lenders, are honoured at all times and such mandates are not altered
or amended without prior permission of the Co-Lenders.
7.3. The Borrower shall comply with all laws applicable with respect to the end use of the Loan.
7.4. The Borrower shall ensure that the obligations under the Transaction Documents shall at least rank
pari passu with all its unsecured and unsubordinated obligations.
7.5. The Borrower shall, within 3 (three) Business Days of demand by the Co-Lenders, pay the amount
of any Increased Costs incurred by the Co-Lenders as a result of (i) the introduction of or any
change in (or in the interpretation, administration or application) of any law or regulation; (ii)
compliance with any law or regulation made before or after the date of relevant Loan (including any
law or regulation concerning capital adequacy, prudential norms, liquidity, reserve assets or tax) or
(ii) on account of factors beyond the control of the Co-Lenders.
7.6. The Borrower agrees that it shall indemnify and hold harmless the Co-Lenders, severally and jointly
to the fullest extent permitted by applicable law, for all losses and liabilities (including due to claims
by a third party), incurred by the Co-Lenders as a result of acts or omissions of the Borrower or any
breach of any Transaction Documents by the Borrower.
7.7. Borrower shall submit the details of financials, sales details, stock and book debts statement on
such periodicity as required by the Co-Lenders.
7.8. Borrower shall promptly provide upon request of the Co-Lenders any further document/information
as maybe required by the Co-Lenders.
7.10. Borrower shall indemnify for the misuse of funds/product/services availed from the Co-Lenders.
Borrower shall use the funds for the legitimate Purpose as specified in the Loan Summary only.
7.11.1. use the fund for purchase of gold in any form, (including primary gold, gold bullion, gold jewellery,
gold coins, units of gold exchange traded funds (ETF) and units of gold mutual funds);
7.11.2. directly or indirectly: (a) use the Loan in any transaction with or for the purpose of financing the
activities of, any person/country currently subject to any sanctions by Sanctioning Authority; and
(b) take part in or financing any activity, production, use of, trade in, distribution of, or otherwise
involved in any exclusion list; and
7.11.3. directly or indirectly, make or offer any payment, gift or other advantage which is intended to, or
does, influence or reward any person (whether or not they are in the public sector) for acting in
breach of an expectation of good faith, impartiality or trust or otherwise performing their function
improperly.
7.11.4. use the funds to invest in any real estate activities, capital market, equity market, and to repay
any personal loan/ housing loan/ rupee loan or use of the funds for working capital or general
corporate purposes.
7.12. The Borrower shall provide end use certificate in a form and manner satisfactory to the
Co-Lenders. if and as requested by the Co-Lenders.
7.13. The Borrower shall promptly notify the Co-Lenders in writing upon occurrence of any breach of
covenant or representation or occurrence of Event of Default and the steps, if any, being taken to
remedy it.
7.14. The Borrower shall from time to time, if required by the Co-Lenders, provide security, in a form and
7.15. The Borrower shall promptly notify the Co-Lenders of any breach of any representations,
warranties, covenants, undertakings or any other terms of these Standard Terms together with the
steps taken to remedy it. Upon the breach being reported, the Co-Lenders may, without prejudice
to any of its rights under law or contract, in its sole discretion recommend implementation of
corrective measures to remedy such breach in a form, manner and time as may be necessary or
desirable to the Co-Lenders.
7.16. Notwithstanding any of the provisions of the Indian Contract Act, 1872 or any other applicable law
or anything contained in the Transaction Documents, the amounts repaid by the Borrower shall be
appropriated first towards cost, charges and expenses and other monies; secondly towards interest
on cost charges and expenses and other monies; thirdly towards interest on the delayed payments;
fourthly towards interest payable under the Transaction Documents and lastly towards repayment
of any principal amounts.
8. Event of Default:
8.1. The Borrower shall be deemed to have committed default on the occurrence of, inter-alia but not
limited to, any one or more of the following events (hereinafter referred to as "Event of Default")
8.1.1. Default has occurred in the payment of any monies in respect of the Loan (whether at stated Due
Date, by acceleration or otherwise) under the terms of the Transaction Documents..
8.1.2. Default (other than a payment default) has occurred in the performance of any covenant,
condition, agreement or obligation on the part of the Borrower under the Transaction Documents
and such default has continued for a period of 10 (ten) days after notice in writing thereof has
been given to the Borrower or as the case may be, to such other person, by the Co-Lenders
(except where the Co-Lenders is of the opinion that such default is incapable of remedy, in which
event, no notice shall be required).
8.1.3. The Borrower has, or there is a reasonable apprehension that the Borrower would, voluntarily or
involuntarily become the subject of proceedings under any bankruptcy or insolvency law, or is
8.1.4. Death of any Borrower, lunacy or any other circumstances leading to the borrower becoming
legally incapacitated to discharge his obligations herein
8.1.5. Breach of any representation, warranty, declaration or confirmation made or deemed to be made
under the Transaction Documents. including provisioning of incorrect information and/or
documents.
8.1.6. The Borrower is unable or has admitted in writing its inability to pay any of its indebtedness as
and when they mature or become due.
8.1.7. The security, if any, for the Loan is in jeopardy or ceases to have effect in the sole opinion of the
Co-Lenders.
8.1.8. It is or becomes unlawful for any Borrower to perform any of its obligations under the Transaction
Documents.
8.1.9. The Borrower is in breach of any other loan/facility/any agreement with any other person/ entity.
8.1.11. If the Borrower is charged or convicted by any Court of law or Government / regulatory /
supervisory authorities for any penal/ criminal offence or offence of a moral turpitude.
8.2. An event of default howsoever described (or any event which with the giving of notice, lapse of
time, determination of materiality or fulfilment of any other applicable condition or any combination
of the foregoing would constitute an event of default) occurs under any agreement or any
8.3. One or more events, conditions or circumstances (including any change in law) shall occur or exist
which could have a material adverse effect.
8.4. The Borrower shall promptly notify the Co-Lenders in writing upon becoming aware of any default
and the steps, if any, being taken to remedy it.
9.1. Upon occurrence of any Event of Default, each of the Co-Lenders shall be jointly and severally
entitled at its absolute discretion to inter alia:
9.1.1. Call upon the Borrower to pay forthwith the total outstanding balance of the Loan together with
interest and all sums payable by the Borrower to the Co-Lenders;
9.1.2. Call upon the Borrower to pay all claims, costs, losses and expenses that may be incurred by the
Co-Lenders because of any act or default on the part of the Borrower with respect to the Loan
and/or for the recovery of the outstanding dues (including legal/attorney fee) and/or on account of
failure of the Borrower of any of the terms and conditions under the Transaction Documents;
10. Miscellaneous:
10.1.1. For ease of operation of the Borrower, Borrower shall have the option of applying for further
facilities provided by the Co-Lenders using online secure DLAs of Lending Service Providers as
may be specified by the Co-Lenders (hereinafter referred to as "Online Loan").The Online Loan
shall be extended to the Borrower subject to the Borrower complying with the Co-Lender's credit
parameters and submitting all documents/information as may be required by Co-Lenders in such
10.1.2. It shall be the sole responsibility of the Borrower to ensure that the password is not compromised
or shared with any other individual / third party.
10.1.3. The Borrower expressly agrees and acknowledges to have read and understood the terms
applicable for usage of the Online Loan and be bound by such terms and conditions (as amended
by the Co-Lenders from time to time) at all times during the tenure of such Loan.
10.1.4. The Co-Lenders shall have no obligation to verify the authenticity of any transaction/instruction
received or purported to have been received from the Borrower through the Online Loan or
purporting to have been sent by the Borrower other than by means of verification of the Access
Codes.
10.1.5. All the records of the Co-Lenders with respect to the online request for Loan arising out of the use
of the Online Loan shall be conclusive proof of the genuineness and accuracy of the transaction.
While the Co-Lenders shall endeavour to carry out the instructions promptly, they shall not be
responsible for any delay in carrying on the instructions due to any reason whatsoever, including
due to failure of operational systems or any requirement of law.
10.1.6. Borrower can check the availability of a pre-approved offer that may be made by the Co-Lenders
through Online Loan. Any pre-approved offer by the Co-Lenders does not constitute grant of Loan
to the Borrower and shall be subject to the terms as may be specified by Co-Lenders from time to
time.
10.1.7. Borrower acknowledges and accepts that the Co-Lenders may permit/allow anybody quoting the
correct Access Codes and other details to conduct the type of operations which are permitted
under the Online Loan.
10.2. Notices
10.2.1. Any notice or request to be given or made by a party to the other shall be in writing. Such notice
or request shall be deemed to have been duly received by the party to whom it is addressed if it is
10.2.2. Any notice pursuant hereto shall be deemed to be duly given and served if sent by post/ courier/
telegram/ facsimile transmission/ e-mail addressed to the Borrower's address/es mentioned here
in above or in such other electronic mode duly notifying the Borrower and such notice other than
by way of e-mail/ other electronic modes shall be deemed to take effect on the second working
day following the date of the posting or the actual date of receipt whichever is earlier. If the notice
is sent through e-mail or any other electronic mode, the notice shall be deemed to be served
when the relevant receipt of such notice being read is given, or where no read receipt is
requested by the Co-Lenders, at the time of sending.
10.3. The Co-Lenders shall be entitled at the sole risk and cost of the Borrower to engage one or more
person(s) to collect the Borrower's dues and shall further be entitled to share such information,
facts and figures pertaining to the Borrower as the Co-Lenders deems fit. The Co-Lenders shall
have the right to disclose or publish any information regarding the Borrower or guarantor(s) (if any)
and any information and documents that they might possess from time to time to:
10.3.1. any of its branches or with other banks, financial institutions, TransUnion CIBIL Limited, credit
information companies, CKYCR, RBI, credit reference or rating agencies/bureaus or other
individuals/entities either in response to their credit inquiries directed to the Co-Lenders or in the
event of the Borrower not complying with any terms and conditions herein or otherwise;
10.3.2. the Reserve Bank of India and/or any other statutory authority or official of the Government of
India or that of any other state.
10.5. The Borrower acknowledges that the Co-Lenders has or may have business and other transactions
with third parties (including those who are in the business of manufacturing, supplying or otherwise
dealing with any asset being financed by the proceeds of this Loan) and hereby waives any
conflict of interest that it may have on such arrangement. Further, the Borrower acknowledges that
any contract or arrangement between the Co-Lenders and such third parties are independent of
these Standard Terms.
10.6. The Co-Lenders reserves the right to amend the terms of these Standard Terms (except
amendment to Rate of Interest) by taking the consent of the Borrower. Rate of Interest shall not be
changed without prior consent of the Borrower.
10.7. The Co-Lenders shall be entitled to set-off all monies, securities, deposits and other assets and
properties belonging to the Borrowers and/or the Guarantor(s) in the possession of the
Co-Lenders, whether in, or on any account of the Co-Lenders or otherwise, whether held singly or
jointly by the Borrowers with others and may appropriate the same.
10.8. GST: All the charges and fees mentioned in this Transaction Document shall be subject to
applicable GST as per applicable GST laws. Any Borrower who is not registered under Goods and
Service Tax Act (GST) shall not be eligible to claim input of GST paid on charges levied.
For the purpose of this clause, the term 'GST' or 'GST law' shall include the Central Goods and Services
Tax ('CGST'), the State Goods and Services Tax ('SGST'), Integrated Goods and Services Tax ('IGST'),
Union Territory Goods and Services Tax ('UTGST') and any other taxes levied under the GST related
legislations in India as may be applicable. The term 'GST legislation/s' should be accordingly interpreted.
11.1. Any and all claims and disputes arising out of or in connection with the Transaction Documents or
its performance shall be subject to the laws of India.
11.3. The Parties agree that the aforesaid proceedings shall be carried out by a sole arbitrator appointed
under the Rules. The seat of the arbitration shall be at Bengaluru, India. The language of the
arbitration shall be English. The law governing the arbitration proceedings shall be Indian law. Each
Party shall bear its own cost of arbitration, however the losing party shall reimburse the winning
party in respect of the costs incurred by the wining party in respect of the arbitration.The decision of
the arbitrator shall be final and binding on the parties. Subject to the above, the competent courts
at Bengaluru shall have exclusive jurisdiction.
Borrower can raise their concerns pertaining to the Lending Service Provider, EMI schedule, Loan Type,
Processing Fee and/ or any other charges or any other concern related to the Loan to authorised
representatives of Finnovation Tech Solutions Private Limited as below. Please refer to
https://www.kreditbee.in/grievance-redressal for the updated Grievance Redressal Policy information.
Borrowers are requested to address all their grievances at the first instance to the Grievance Redressal
Officer. The contact details of the Grievance Redressal Officer are:
The Grievance Redressal Officer may be reached on the number provided above anytime between 10:00
to 21:00 from Monday to Friday and 10:00 to 19:00 on Saturdays except public holidays or through the
e-mail address above. The Grievance Redressal Officer shall endeavor to resolve the grievance within a
period of 14 (fourteen) days from the date of receipt of a grievance.
If the Borrower does not receive a response from the Grievance Redressal Officer within 14 (fourteen)
days of making a representation, or if the Borrower is not satisfied with the response received from the
Grievance Redressal Officer, the Borrower may reach the Nodal Officer on the number below anytime
between 10:00 to 21:00 from Monday to Friday and 10:00 to 19:00 on Saturdays except public holidays or
write to the Nodal Officer at the e-mail address below. The contact details of the Nodal Officer are
provided below.
Mr. Puneet Oberoi
Designation: Nodal Officer
Company: Finnovation Tech Solutions Private Limited
Address: 16/3, Adarsh Yelavarthy Centre, opp. to Frank Anthony School
For all grievances against the Co-Lenders, please refer to Grievance Redressal Policy of Lender 1 at
https://regulatory.creditsaison.in/grievance-redressal-policy and the Grievance Redressal Policy of Lender
2 at https://www.kbnbfc.in/grievance-policy. Further, for your convenience details of the Grievance
redressal mechanism of the both the Co-Lenders are provided hereinbelow.
Lender 1
Grievance Redressal Officer
In case the complaint is not resolved within the given time or if borrower is not satisfied with the solution
provided at the first instance, the customer can approach the Complaints Redressal Officer. The name
and contact of the Complaint Redressal Officer is as follows:
Lender 2
Grievance Redressal Officer
Borrowers are requested to address all their grievances at the first instance to the Grievance Redressal
Officer. The contact details of the Grievance Redressal Officer are:
If the Borrower does not receive a response from the Grievance Redressal Officer within 14 (fourteen)
days of making a representation, or if the Borrower is not satisfied with the response received from the
Grievance Redressal Officer, the Borrower may reach the Nodal Officer on the number below anytime
between 10:00 to 21:00 from Monday to Friday and 10:00 to 19:00 on Saturdays except public holidays or
write to the Nodal Officer at the e-mail address below. The contact details of the Nodal Officer are
provided below.
In case the Borrower does not receive a response from the Grievance Redressal Official or the Nodal
Officer within one month from the date of making a representation to the Co-Lenders, or if the Borrower is
not satisfied with the response so received, a complaint may be made in accordance with the 'Reserve
Bank-Integrated Ombudsman Scheme, 2021' ("Ombudsman Scheme") to the Ombudsman in whose
jurisdiction the office of the Co-Lenders complained against, is located. For contact details of the
Ombudsman and for salient features of the Ombudsman Scheme, please refer to
https://regulatory.creditsaison.in/integrated-ombudsman-scheme for Lender 1 and
https://www.kbnbfc.in/ombudsman-scheme for Lender 2. A copy of the Ombudsman Scheme is available
on the website of the Reserve Bank of India at www.rbi.org.in and also with our Nodal Officers of both the
Co-Lenders.
Tenure 5
Repayment EMI
Lock-in period 5
(Note: The due date, interest and repayable amount is subject to change as per the disbursement
date of the loan amount.)