Job Description

Job Title: Business Manager Job No:

Division: Public Health Service: Public Health
Team/Section: IPAC Responsible to: Group Manager

Overall Purpose of Role:

To provide decisive and effective leadership to team(s) in line with the council’s ‘Vision & Values’ and
‘Leadership Qualities’ that enables them to do their best work resulting in high levels of people and
organisational performance.
To support the Public Health Department’s improved health outcomes by leading on the development and
management of its business functions and divisional governance. To put in place and maintain systems and
processes to manage divisional business management, including divisional finances, performance &
business planning, and management and direction of the public health admin pool.

Key Job Activities: % of

Role
Leading People
• Involve team/s in creating a shared purpose to help them develop and achieve results.
• Give clear direction and provide effective people and performance management by setting
objectives, agreeing outcomes, monitoring and measuring outputs and holding individuals and
team(s) to account.
• Explore and understand the views of the team and adapt style and behaviour as necessary to
ensure positive outcomes. Show respect for the views of others by recognising their contribution
and valuing diversity.
30%
• Utilise the range of HR tools to achieve effective people and performance management.
• Manage performance by undertaking Quality Conversations, being honest and challenging
constructively. Enable a culture of continuous improvement by encouraging and enabling the
team to reflect and act on evaluation and feedback through coaching and mentoring.
• Develop positive trusting relationships within and outside the team, treating people with fairness
and respect.
• Inspire team/s by creating opportunities to be creative and innovative, supporting team
development and encouraging autonomy to enable team(s) to do their best work.
Supporting the Director and Divisional Management team by developing and overseeing an annual
10%
business plan for the division.

Supporting the Director with divisional financial planning, including developing short, medium and
5%
long-term financial plans and overseeing and monitoring divisional budgets.

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Working with the Divisional Management team to develop and monitor a divisional performance
plan and to ensure that this is communicated to relevant internal and external audiences including 5%
Scrutiny, the Executive etc.

Working with partners including local, regional and national NHS, and other funders to identify
10 %
alternative funding sources to support the delivery of public health objectives in the city.

Oversight and accountability for divisional risk management quality, submission to corporate risk
10%
management, and reporting to Divisional Management Team.

Overseeing the implementation of programme and project management techniques across the
10%
division and to ensure that key programmes and projects are delivered in a timely way.

Undertaking business planning, business continuity and generalist HR processes across the division. 10%

Supporting and developing administrative functions for the division. Touchpoint for all queries
throughout the division including response, investigation, and resolution to a wide range of unique 10 %
issues and problems.

Managing, supporting and developing an establishment of up to 5 staff, including voluntary and

5%
sessional support and managing budget(s), and other financial and material resources.

Carry out other miscellaneous duties associated with the role. 5%

Key Job Outcomes:

Leading People
• Individuals and team(s) have strong direction and are confident and clear about the results they are
required to deliver.
• Team and individual delivery plans are developed, measured and monitored to track progress of and
achievement of objectives.
• Individuals and team(s) have the knowledge and skills, and demonstrate the behaviours required to fulfil
their roles and take ownership for achieving outcomes.
To produce & present regular financial and performance reports on behalf of the divisional management
team and others, working across the division and with finance.

To produce and update an annual business plan, working across the division, reporting this regularly to the
divisional management team and other key audiences.

To identify risks to divisional performance and ensure mitigations are put in place to address these.
Ownership of the divisions risk register and responsibility for collating, submitting, and reporting to DMT.

To identify and implement project and programme management techniques across the division, making sure
that key staff in the division are trained and support to use these effectively.

Creation and maintenance of frameworks and processes to facilitate smooth operations within the division.

To ensure that the divisions staff establishment is well mapped, articulated, understood, and equipped.

To work with finance and across the Division to produce plans for the short, medium and long-term financial
management of the division, including identifying and implementing savings plans as required.

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Liaise daily with the staff within the division to resolve any sporadic technical or complex blockers to delivery
of public health functions at short notice allowing the core Public Health staff to work on their areas of
speciality with less interruption and distraction.

To be the service area contact for all corporate process within the authority and with other service areas,
working autonomously to resolve issues and facilitate smooth operations

To undertake recruitment, deployment, supervision and development of staff.

Must follow, implement and promote the council's policies and procedures relating to all areas of
employment and service delivery.

Willing and able to deal with people professionally at all levels and from a variety of backgrounds.

Key Contacts Purpose Frequency (Daily, Wkly,

Mthly, Occasionally.
Consultant in Public
Report to and consult with W
Health

Updating, advising, liaising and the sharing of

Director of Public Health M
information

Updating, advising, liaising and the sharing of

Elected Members M
information

Public Health Programme

Work with on business related work D
Managers

Liaison re budget management/ savings plans/ ring-

Finance W
fenced grant management

ASC commissioning / Liaison around provider / contract performance / W

contracting team finance processes

NHS / voluntary sector To address any issues that could negatively impact on M
providers of public health divisional business management outcomes.
services

Divisional Management To update and help address any issues that impact on
W
Team divisional business management outcomes.

NHS partners including To support and address any issues that could impact
M
senior finance partners on divisional business management outcomes.

Public Liaising with and sharing information O

Is this post classified as “politically restricted” because the post holder is required to
advise the council and its committees or communicates with the media on behalf of the No
council?

Is this post subject to exemption from The Rehabilitation of Offenders Act 1974? No

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Person Specification
Please use this person specification to understand what Experience, Knowledge, Skills and Qualifications
you will be required to demonstrate for this job with us.

Hints and Tips

MEASURED BY APPLICATION FORM
Examples should be provided on your application form of how you meet each individual criterion, this is
what the recruiting manager will use to determine whether you have the required experience and
qualifications for this role.

Tip - list each criterion in your application form and provide evidence under each heading.

MEASURED BY TEST
You will be required to undertake a test which will require you to demonstrate some or all these skills - this
will usually be in the form of a job-related test. For managerial roles, we may ask you to complete online
situational judgement tests and an Occupational Personality Profile (OPQ).

Tip - practice online tests on the SHL website.

MEASURED AT INTERVIEW
The panel will ask you to provide examples of your knowledge, skills and experience at interview.

Tip - prepare by gathering examples you can talk through against each of the criteria, by using
the STAR method:

Situation
Task
Action
Result

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Measured from Application Form
Experience Essential (E)
Knowledge of performance management systems E
Experience of communicating management, performance and financial data in reports and
E
presentations.
Experience of applying for external funding and/or alternative funding mechanisms E
Experience of managing and developing staff E

Measured by Test
Essential (E) /
Skills/Knowledge
Desirable (D)
Able to monitor, manage & build budgets. E
Able to compile and present management, financial & performance reports E
Able to provide presentations to mixed groups of people E
Project management skills E
Negotiation skills E

Measured at Interview
Essential (E) /
Knowledge
Desirable (D)
Substantial knowledge of financial systems and processes E
Knowledge of performance management systems E
Knowledge of alternative funding sources and mechanisms to support prevention E

Experience Essential (E) /

Desirable (D)
Experience of communicating management, performance and financial data in reports and
E
presentations.
Substantial experience of financial and performance management. E
Experience of financial systems. E
Experience of managing and developing staff E
Experience of applying for external funding and/or alternative funding mechanisms E

Skills Essential (E) /

Desirable (D)
Highly advanced financial management, including financial planning & forecasting E
Strong level of literacy and numeracy sufficient to do the job E
Organised, able to work under pressure and prioritise tasks to meet set objectives and
E
deadlines.
Able to balance short-term objectives and longer-term planning. E

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Able to work effectively during periods of uncertainty. E
Able to manage and resolve conflict and conflicting priorities E
Able to demonstrate tact, diplomacy and discretion when dealing with sensitive matters E
Able to influence, persuade and motivate others E

Other Requirements Essential (E) /

Desirable (D)
Able to recognise and deal with discrimination in its many forms and willing to actively put
E
the council’s equality policies into practice.
Must satisfy relevant pre-employment checks. E

Willing & able to keep up-to-date with best practice E

Willing & able to work regularly/occasionally outside normal office/ school hours, holiday
E
periods/ weekends, e.g. for meetings
Willing and able to travel to and/or work anywhere in the city and other locations and
E
occasionally/regularly further afield.
Willing & able to train / study aspects relevant to the role. E

Measured by Documentary Evidence

Qualifications / Certificates / Registrations / Licences / Statuses
We will ask you to provide documentary evidence of any that you hold based on the criteria in the previous
sections. This includes:
• Any essential qualifications, certificates, registrations, licences, or statuses
• Any desirable qualifications, certificates, registrations, licences, or statuses if you hold them

Reasonable adjustments to the job activities and/or job requirements

specified in this document will be considered for disabled people

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Leadership Qualities
Leicester City Council’s Leadership Qualities underpin the Vision and Values and outline
the behaviours we expect our leaders to demonstrate in the workplace. These behaviours
are what our people say enables and inspires them to do their best work.
People Centred
Be fair, put people at the centre of what we do
✓ Takes time to understand individual’s views and feelings and adapts their own behaviour and
style as appropriate
✓ Shows respect for the views of others and gives recognition for their contributions; valuing
diversity
Achieve
Be accountable and outcome focussed
✓ Agrees clear outcomes / objectives and holds the individual and team to account
✓ Involves team in creating a shared purpose to help them develop and achieve results
Reflect
Be clear, making time to reflect, analyse and develop
✓ Encourages and enables team to reflect and act on evaluation and feedback
✓ Creates a culture of continuous improvement: sees successes and setbacks as opportunities to
learn and develop
Inspire
Be confident, igniting creativity, supporting development and role modelling
✓ Creates space and time for the team to be innovative and creative
✓ Supports team development and encourages autonomy and freedom to enable team to do
their best work
Connected
Be respectful, build impactful relationships
✓ Has regular quality conversations, speaks honestly and challenges constructively
✓ Proactively develops positive trusting relationships within the team

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Vision & Values
OUR VISION
Our vision is that we will work with creativity and drive for the benefit of the people that live and
work in our city.

OUR VALUES
To achieve this, we have committed to five values: confidence, clarity, respectfulness, fairness and
accountability.
If you decide to come to work for us, these values will help you understand your role within the
wider organisation, and how the work you do ties in with everyone else’s work.

WHAT DOES THIS MEAN ?

✓ Confidence means leading by example and focusing on results. This helps raise the standard
of our work, as confidence breeds success.

✓ Clarity means ensuring that communications and messages are easy to understand. This
makes working between services easier and ensures that members of the public can
understand what we do.

✓ Respectfulness is something we take very seriously. It is important that every employee of

the council understands how their behaviour affects others.
✓ It is also important that we work in an atmosphere of Fairness. This means we listen to others’
opinions and allow everyone to have their say.

✓ Accountability means that everyone in the Council takes responsibility for their own
performance. By doing this, we all improve the quality of our own work and the work of the
council as a whole.

Leicester City Council will operate with creativity and drive for the benefit of Leicester and its
people
Be confident | Be clear | Be respectful | Be fair | Be accountable

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