All-In-One Charger User Manual E Bus

All-in-One DC
Charger
User Manual
Version：V1.0
Release Date: 15/06/2017
All-in-One DC Charger
User Manual Contents
Contents
Chapter 1 System Overview .............................................................. 1
1.1 Introduction .................................................................................................................... 1
1.2 Model Description .......................................................................................................... 2
1.3 Technical Indexes ........................................................................................................... 2
1.4 Operating Instructions .................................................................................................... 5
1.5 Main Reference Standards.............................................................................................. 5
1.6 Installation Structure Diagram........................................................................................ 6
Chapter 2 System Construction ...................................................... 10

2.1 System Components ..................................................................................................... 10
2.2 Brief Introduction of Major Components ..................................................................... 12
2.3 Operating Environment ................................................................................................ 15
Chapter 3 HF DC Power Module Instructions .............................. 15

3.1 Module Description ...................................................................................................... 15
3.2 Key Features................................................................................................................. 16
3.3 Operating Environment ................................................................................................ 16
3.4 Electrical Features ........................................................................................................ 17
3.5 Charging Module Indicators Description ..................................................................... 19
3.6 Schematic Diagram of Rear Terminals of Module ....................................................... 20
3.7 Module Dimension Diagram ........................................................................................ 21
Chapter 4 Charging Instructions .................................................... 22

4.1 Charging Operations ............................................................................................ 23
4.2 Parameters Settings .............................................................................................. 33
4.3 Real-Time Data Query ......................................................................................... 40
4.4 Faults and Operation Records Query.................................................................... 41
4.5 Manual Charge ..................................................................................................... 44
4.6 Network Settings .................................................................................................. 44
4.7 USB Module Feature (do not operate in normal mode) ....................................... 46
4.8 Balance Query ...................................................................................................... 47
4.9 About Interface..................................................................................................... 48
4.10 Help Interface ....................................................................................................... 49
Chapter 5 Common Troubleshooting Methods ............................. 50
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User Manual Contents
5.1Common Troubleshooting Process ................................................................................ 50
5.2 Common Faults List: .................................................................................................... 52
5.3 Fault Checking Procedures and Handling Methods...................................................... 54
5.4 Common Faults Handling Methods ......................................................................... 55
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User Manual Chapter 1 System Overview
Chapter 1 System Overview

1.1 Introduction
Outdoor all-in-one electric vehicle (EV) charger is a distributed charging source for electric
vehicles. It is fast and effective in deployment of charging network for electric vehicles to
provide charging services in different powers. Outdoor all-in-one DC charger consists of
integrated charger and charging connector, including, to be specific, charger module
components, sampling unit, billing and settlement unit, human-computer interface, control
and protection unit and charging connector. This EV charger is applicable to charging stations
and company parking lots.
120kW-150kW Outdoor 60kW Outdoor 45kW-60kW Outdoor

All-in-One Charger All-in-One Charger All-in-One Charger
Features:
 Product design meets the latest energy standards and the safety and performance
requirements stated in national standards.
 It adopts modular design and allows for single module hot-plugging, ensuring flexible
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power configuration and easy maintenance.

 With high efficiency, high power factor and low input harmonic current, additional
reactive power compensation and harmonic suppression equipment are not required.
 A color touch interface is provided, which comes with corresponding voice operation
prompts and fault indications.
 The charger applies an air-cooling design. Air is charged from the front and exhausted
from the top, and a turbo-fan delivers a good cooling effect.
 Protection rating is IP54.
 Charging is possible by reading your bank card and by scanning QR code.
1.2 Model Description
200～750V
Charge by turns, Charge simultaneously, Quantity of charging connector, 1

charging connector, 2 charging connectors, Outdoor charger, All-in-One, Voltage,
Unit of power, Charger power, DC power supply, Electric vehicle Charger
Model Description
For example: EVDC-60KW-7YHW-2T, indicating: an outdoor all-in-one DC charger for
electric vehicles with a rated output power of 60KW and rated output voltage of 750V,
provided with two connectors for simultaneous charging.
1.3 Technical Indexes
Models EVDC45 EVDC60 EVDC120 EVDC150
2
Input properties
Input voltage（V） 260～470（3-phase, 5-wire）
Input current（A） <350
AC input frequency
40～70
（Hz）
Efficiency ≥95%
Power factor ≥0.99 (full load); >0.98 (more than half load)
Total harmonic content ≤5%
Output properties
Output voltage range
200～750 or 200～500
（V）
Rated output current（A） <250
Soft start time (S) 3～8

Output current
20～100％ rated value
adjustment range
Stable voltage accuracy ≤±0.5％
Stable current accuracy ≤±1％
Ripple factor <1％
(peak-to-peak value)
Current unbalance ≤±5％，
（50％～100％ rated load）
Speaker noise (dB) <60
Charger configuration and implementation standards
Quantity of charging
2 or 1
connector
Length of charging
5
cable（m）
Communication
protocol
GB/T 27930-2015
implementation
standard
3
Charger
NB/T 33001-2010，NB/T 33008.1-2013，
implementation
GB/T 18487.1-2015，GB/T 20234.3-2015
standards
Environmental parameters
Operating temperature
-20～+50
(℃)
Storage temperature (℃) -40～+80
Relative humidity ≤95％
Atmospheric pressure
70～106
(kPa)
Mechanical parameters
1800x940x740
Size（H×W×D）
（mm） 1800x550x450
1700×740×630
Weight (kg) ≤300
Protection rating IP54
4
1.4 Operating Instructions

 Charging access: Insert the charging gun into the charging port of a plug-in hybrid and
lock it to confirm connection status;
 Start charging: Tap the touch screen and proceed to next step according to the prompts:
Read your card → select charging mode → automatic charging → start charging →
charging indicator blinking → charger automatically charges your vehicle according to
the selected mode;
 Charging mode selection: The main charging mode is automatic charging: charging
equipment communicates with on-board BSM, and charging process, charging
parameters and charging time are mainly controlled by BMS of the vehicle;
 Charging complete: As charging is complete, the charging indicator is off and there is a
voice prompt saying charging completed. Then, please swipe the card for paying →
unplug the charging gun → put it back into the slot → complete the charging process;
Attentions:
1. If you need to complete the charge ahead of time, please swipe your card directly
according to step 4 to complete the charging operation.
2. In the event of an emergency during charging, such as abnormal sound, sparking,
power cord short circuit, etc., please press the emergency button to disconnect the
charging gun, and immediately contact with the site management;
3. When using a DC charger with two charging guns, pay attention to the choice of
guns. By default, the left one (the person stands facing the screen of the charger)
is the 1 # charging gun;
1.5 Main Reference Standards

 NB/T 33001-2010 Specification for electric vehicle off-board conductive charger
 NB/T 33008.1-2013 Inspection and test specifications for electric vehicle charging
equipment - Part 1: off-board charger
 GB/T 18487.1-2015 Electric vehicle conductive charging system-Part 1:General
requirements
 GB/T 20234.1-2015 Connection set for conductive charging of electric vehicles -
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Part 1:General requirements

 GB/t 20234.3-2015 Connection set for conductive charging of electric vehicles - Part
3:DC charging coupler
 GB/T 27930-2015 Communication protocols between off-board conductive charger
and battery management system for electric vehicle
 Q/GDW 1233-2014 Electric vehicle off-board charger General requirements
 Q/GDW 1591-2014 Electric vehicle off-board charger testing technical
specification
 Q/GDW 1235-2014 Electric vehicle off-board charger Communication protocols
 Q/CSG 1211013-2016 Technical specification for electric vehicle off-board charger
 Q/GDW 1234.3-2014 Specifications for charging coupler of electric vehicles-Part 3:
DC charging coupler
1.6 Installation Structure Diagram

120kW-150kW Outdoor All-in-One
Charger
进线孔：Cable inlet
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配 M10(M12)膨胀螺丝：Use M10(M12) expansion screw
60kW Outdoor All-in-One Charger
柜前：Cabinet Front 柜后:Cabinet Rear
7
45kW- 60kW Outdoor All-in-One Charger
Attentions:
Please disconnect the circuit breaker in the charger before wiring, and prior to powering up,
be sure to check if the circuit connection is correct using a multimeter, to avoid reverse
8
connection of neutral line and live line. It will connect 380V voltage to the 220V output
switching power supply, damaging the auxiliary power supply of the charger control circuit.
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User Manual Chapter 2 System Construction
Chapter 2 System Construction

2.1 System Components
Schematic Diagram:
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2.2 Brief Introduction of Major Components

 AC Input Circuit Breaker
Configure according to the power level capacity, to provide AC input over current and
short circuit protection for the whole system.
 AC Acquisition Board
Measure the AC input voltage; conduct sampling of AC input circuit breaker switching
value, lightning protector switching value and fuse switching value, and monitor status
of these protective devices in real time. Upload sampled data via 485 communication.
AC Acquisition Board Interfaces Diagram:
电源：POWER, 电压采集：VOLTAGE ACQUISITION, 电流采集：CURRENT

ACQUISITION, 485 通信：485 COMMUNICATION, 输入干接点：INPUT DRY
CONTACTS 继电器：RELAY
 Surge Protective Device (SPD)
Prevent overvoltage on the line and lightning to protect the charging equipment.
 DC Charging Module
Provide power unit for electric vehicle charging, 15kW for single module, available in
two specifications of R75020G1 and R50030G1. Input voltage: 380V, three-phase
four-wire (L1, L2, L3, PE); output DC: 200V ~ 750V, 20A and 200V ~ 500V, 30A.
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Allow for use of multi modules in parallel.

 Control Board
It is used for charging control and protection control. It includes 1 RS485
communication interface, 2 RS232 communication interfaces and 3 CAN
communication interfaces, which are respectively connected to AC acquisition board,
monitoring unit and CAN communication of vehicle BMS. In addition, it is able to
carry out voltage and current sampling, DC ground insulation testing, output and
protection control. Built-in software communication protocol matched with BMS of
electric vehicles is in line with GB/T 27930-2015.
Control Board Interfaces Diagram:
 Billing and Settlement Unit

Collect the power, voltage and current parameters uploaded by a DC electric energy
meter for billing and settlement purpose. Conduct billing and settlement by reading the
information on card reader and electric parameters transmitted by the electric energy
meter.
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 Monitoring Unit
The monitoring unit is composed of a billing and settlement unit and a display and
operation unit, wherein the billing and settlement unit collects the power, voltage and
current parameters uploaded by a DC electric energy meter and perform billing and
settlement by reading the information on card reader. The display unit provides a
user-machine interface to achieve local charging operation and management settings, and
provide remote communication control interface.
Interfaces Diagram:
监控单元：Monitoring Unit 红色指示灯：Red Indicator 绿色指示灯：Green Indicator 黄色

指示灯：Yellow Indicator 喇叭：Speaker 读卡器：Card Reader 电表：Electricity Meter 控
制板：Control Board
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System Communication Structure is Shown Below:
Charging gun
CAN CAN LAN
控制板监控单元后台监控
RS485 CAN RS485 RS232
交流采集板充电模块电能表读卡器
控制板：Control Board 监控单元：Monitoring Unit 后台监控：Background Monitoring 交

流采集板：AC Acquisition Board 充电模块：Charging Module 电能表：Electric Energy Meter
读卡器：Card Reader
2.3 Operating Environment

 Ambient temperature is not lower than -20℃ and not higher than + 50℃. Storage
temperature of the equipment is allowed to be -40℃ ~ + 80℃.
 Maximum relative humidity of does not exceed 95% (ambient temperature is 25℃).
 Operating site is free of conductive dust, corrosive metals and gases or steams that can
break insulation.
 If there are special requirements, please put forward when ordering to ensure that the
product can operate reliably.
Chapter 3 HF DC Power Module Instructions

3.1 Module Description
The R75020G1 (R50030G1) DC Power Module is a high efficiency, high power density
AC-DC charging module that supports three-phase voltage input of 260V AC to 456V AC
and rated output of 750V (500V) DC with a rated output power of 15kW. The charging
module adopts CAN communication interfaces with isolated design, and communicates with
control board via CAN communication protocol. The control board can conduct voltage
regulating, current limiting and single module power on/off for the charging module.
Model Description:
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User Manual Chapter 3 HF DC Power Module Instructions
模块版本号：Module version number, 效率类型（“Green”英文简写）：Efficiency type

(abbreviation of “Green”)，额定输出电流：Rated output current，标称输出电压：Nominal
output voltage，产品系列名称（Rectifier 的首字母）
：Product series name ，模块型号
命名：Module Model Designation
3.2 Key Features

 Operating voltage range: 260V AC～470V AC
 Rated output voltage: 750V(500V) DC
 Max. output power: 15kW
 Dimensions (H×W×D): 83mmx206mmx470mm
 Weight: < 12kg
 Max. working efficiency: ≥ 95%
 Hot-plug supported
 Cooling mode: Built-in fan, air in (front), air out (rear)
 Support CAN BUS Communication
 Support voltage regulating, current limiting and current sharing
 Support input over / under-voltage protection, input over-current protection (with air
switch), input three-phase unbalance protection
 Support output over-voltage protection, output over-current protection, output
short-circuit protection, over-temperature protection.
3.3 Operating Environment

Parameters Range
Operating temperature - 30℃~+65℃（Output derates at more than 55℃）Standard
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operating temperature of EV charger: 50℃, so temperature

for module is at least 55℃
Storage temperature -40℃~+75℃
Relative humidity 5％RH~95％RH（No condensation）
Altitude ≤ 4000m
Note: 1000m～4000m, operating temperature will decrease by 1℃ when the
altitude increases by every 100m.
3.4 Electrical Features

Items Indexes
Input properties
260Vac～304Vac: linear derating;
Operating voltage
304Vac～470Vac: Module full load output
40~70Hz,
Frequency
Rated value: 50Hz~60Hz
Input current ≤ 33A
Power factor Full load: >=0.99; Over half load: >0.98
THD ≤ 5％（Load rate: 50%~100%）
Output properties
Output voltage 750VDC (500V DC)
20A（current limit point:24A）
Rated output current
30A（current limit point:40A）
Output range: 200V~500V；
Output voltage range
Range in line with technical index:200V～500V
Output power 15KW
Stable voltage accuracy ≤±0.5%（-20℃～+50℃）
Stable current accuracy ≤±1%（load current within 20%~100%）
Output voltage error ≤±0.5%
≤±0.1A: load current < 10A
Output current error ≤±1%: load current ≥10A
Load current range: 20%～100%
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Temperature coefficient ≤±0.02%（Reference value: +20℃）

≤±5%(×30A)
Current unbalance
Loads: 50%~100%
Turn-on overshoot amplitude No overshoot
Peak efficiency ≥ 94.7%
Power on time 3～8S
Speaker noise dB (A) 60
Sleep function Available
Standby power consumption at sleep
≤14.5W（Input voltage: rated voltage 380V）
mode
Hot plug Supported
The default value: 65℃, return difference: 5℃;
Over-temperature protection Automatically recover when ambient temperature is
below 60℃
Lightning protection ±5KA
Current output limit Yes
Communication Bus protocol CAN
Ripple voltage crest factor: <1%
Output ripple
RMS factor: <0.5%.
 Other Features
Items Indexes
Protection properties
Input under-voltage protection ≤260Vac（line-line voltage）
Input over-voltage protection 470Vac～490Vac（line-line voltage）
Input three-phase unbalance protection Protection
510V(+/-5V)
Output overvoltage protection point
770V(+/-10V)
Output short circuit protection Protection
Over-temperature protection ≥ 65℃: start protection; ≤ 60℃: auto recovery
EMC/ Lightening protection properties
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EN55022;EN55024;EN61000-3-2;EN61000-3-3;E
EMC TSIEN300 386;ETSIEN201
3228;ETSIEN301489;ITU-TK.20
Reliability
MTBF 500,000 hours
Speaker noise
≤ 60dB（T=25℃, 380V input, rated output half load
Noise
and full load）
3.5 Charging Module Indicators Description

Indicators Status Description
Steady on
Charging module has AC input
Running indicator （Normal）
（Green） Steady off Charging module has no AC input
0.5Hz Flash Manual status query
4Hz Flash APP loading status
Steady off
Charging module has no alarms
（Normal）
 Ambient over-temperature
alarm (>55ºC)
 AC input overvoltage,
under-voltage, phase loss,
serious voltage unbalance
Alarm indicator
 Module into sleep mode and
（Yellow）
Steady on DCDC power off
 Slightly uneven current of
module
 Internal PFC bus over and
under voltage, serious voltage
unbalance
 Output over-voltage
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 Wrong address
 Communication outage
between charging module and
0.5Hz Flash
outside
 Module is not inserted in place
Steady off
Charging module has no faults
（Normal）
 Output over-voltage lock
 Serious current unbalance of
module
 Internal over-temperature
Fault indicator
protection
（Red）
Steady on  Module fan failure
 Communication at the original
secondary side of module is
interrupted
 Non-recoverable damage of
machine without output
Indicate output power; each indicator
Power indicator Steady on
represents a 3000W output power.
3.6 Schematic Diagram of Rear Terminals of Module
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Pin Name Function

1 NC None
2, 3 750V DC+（500V DC+） Positive output
4, 5 750V DC-（500V DC-） Negative output
6 ADDRESS_0 Address wire
7 ADDRESS_1 Address wire
8 SEC_GND Control ground
10 LINK_CHECK Module in place
check
11 SEC_GND Control ground
9,12~18 NC None
19 CANBL CAN
20 CANBH CAN
21 PE Grounding
22 L1 Input
23 L2 Input
24 L3 Input
3.7 Module Dimension Diagram
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一体式直流充电机
用户手册第四章充电操作说明
Chapter 4 Charging Instructions

Operation precautions: Please operate the monitor screen with finger touch and
tap. Do not use sharp hard objects like screwdriver or card to touch the screen,
which may cause rupture of the LCD screen.
Operating Instructions for Charging Card

At present, there are three types of charging cards: user card, employee
card and administrator card. The user card is used by users to charge and
money will be deducted after each charging; the employee card is offered
to internal staff of the charging station and use is for free; the administrator
is mainly used for charger system parameter settings and charging
management.
Difference of card numbers is as follows:

The card number starting with 69 is the administrator card; the card number
starting with 68 is the employee card; the card number starting with 66 is
the user card.
Installation instructions for the matched secret key of a charging card:

There is a fixed slot on the card reader, used to install the matched secret
key of a charging card. Pay attention to that the key gap and the card reader
outlet silk screen gap shall be in the same direction. Please turn the power
off before installation.
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User Manual Chapter 4 Charging Instructions
4.1 Charging Operations

Step 1: Remove the charging gun from the charger, connect it to the
charging port of the electric car, and confirm the connection is
reliable; tap the monitor screen to enter the following main
information interface.
自动充电：Auto Charge 系统管理：System Management 支付卡：Payment Card

关于：About 帮助：Help 二维码：QR Code 编号：Number 状态：正常：Status:
Normal 时间：Time
Step 2: Selection of charging gun and BMS auxiliary power supply
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Selection interface of the charger with dual-gun alternate charging is

as follows, indicating the connection status of charging gun and BMS
power supply selection.
Note: BMS gear selection can be set in the system settings interface.
Set according to the charger's actual hardware configuration.
剩余操作时间：Remaining Operation Time: 41 秒：41 seconds 请插入充电枪：

Plug in charging guns 充电枪 1：Charging Gun 1 充电枪 2：Charging Gun 2 连
接：Connected BMS 电源： BMS Power Supply 优先充电枪：Preferred
Charging Gun 确定：OK 返回：Back
24
Selection interface of the charger with dual-gun simultaneous charging

Select charging gun
请选择充电枪：Select Charging Gun 启动 1 号枪：Start Gun 1 启动 2 号枪：

Start Gun 2
Indication of charging gun connection status and selection of BMS
power supply
检测到充电枪状态如下：Status of charging gun detected is as follows:
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断开：Disconnected
Note: BMS gear selection can be set in the system settings interface.
Set according to the charger’s actual hardware configuration
After entering the charging gun connection confirmation and BMS

auxiliary power supply selection interface and select the right type, tap
OK.
Step 3: Enter the charging mode selection interface to select a charging

mode, and then start charging.
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请选择充电方式：Select a Charging Mode 自动充电：Auto Charge 按金额充

电：Charge by Amount of Money 按电量充电 Charge by Amount of Electricity
按时间充电：Charge by Time 预约充电：Reserved Charge 退出：Exit
Mode 1: Auto Charge
a) Tap “Auto Charge” to enter the card reading
interface. Attach the charging card to the card reader, and the card
number and balance info will be displayed.
没有检测到充电卡：No charging card detected! 卡号：Card Number 余额：
27
Balance
b) Enter charging interface

Charging interface of the charger with dual-gun alternate charging is as
follows:
1 号：Gun 1 2 号：Gun 2 电池类型：Battery Type 铅酸电池：Lead-acid 充电电

压： Charging Voltage 充电电流： Charging Current 充电电量： Amount of
Electricity 度：kWh BMS 电源：BMS Power Supply 充电时间：Charging Time
剩余时间：Remaining Time 单体最高电压：Unit Max Voltage 充电金额：Amount
of Money 元：RMB 预约充电：Reserved Charge BMS 信息：BMS Info 如需
28
终止充电，请刷卡：To terminate charging, please read the card again
Note: When charging a vehicle by double gun alternate charging mode,

you can select Reserved Charge mode in the charging interface to
charge using another gun.
Charging interface of the charger with dual-gun simultaneous charging

is as follows:
Note: During charging, you can tap (BMS Info) to view the
charging requirement parameters sent by BMS;
Tap (Charging Info) in the BMS parameters interface to return to the
above charging interface.
29
最高充电电压：Max. Charging Voltage 最高充电电流：Max. Charging Current

BMS 需求电压：BMS-Needed Voltage BMS 需求电流：BMS-Needed Current 电
池最高温度：Max. Temperature of Battery 电池最低温度：Min. Temperature of
Battery 充电信息：Charging Info
Mode 2: Charge by Amount:
a) Tap (Charge by Amount) to enter amount setting
interface, and tap OK after setting is completed.
请输入充电金额：Enter the Amount of Money 确定：OK 返回：Back
30
b) Enter the card reading interface to start charging. The card

reading interface and charging interface are same as that of auto charge
mode.
Mode 3: Charge by Amount of Electricity:
a) Tap (Charge by Battery Level) to enter the battery
level setting interface, and tap OK after setting is completed.
请输入充电电量：Enter Amount of Electricity 度 kWh
b) Enter the card reading interface to start charging. The card reading
interface and charging interface are same as that of auto charge mode.
Mode 4: Charge by Time
a) Tap (Charge by Time) to enter the charging time setting
interface, and tap OK after setting is completed.
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b) Enter the card reading interface to start charging. The card reading
interface and charging interface are same as that of auto charge mode.
Mode 5: Reserved Charge
a) Tap (Reserved Charge) to enter the reserved time
setting interface, and tap OK after setting is completed.
请输入充电开始时间：Enter charging start time 10 分钟后：10 minutes later 30

分钟后：30 minutes later 1 小时后 1 hour later 2 小时后： 2 hours later
32
b) As countdown ends, it automatically enters the charging interface

which is same as that of auto charge mode.
Step 4: After charging is completed, attach the card to card reader to pay
and stop charging, and the interface will prompt relevant
information. In the case of manual operation, normal completion of
charging and charging stop caused by fault, following interface will
appear.
充电完成，请刷卡结算：Charging complete, pay via charge card 电池容量：Battery

Capacity 充电时间: Charging Time 时-分-秒：h-m-s 充电电量：Amount of
Electricity 度：kWh 消费金额：Amount of Money 终止原因：Termination Cause
余额不足：Insufficient Balance 充电卡号：Card Number
Note: For the payment interface when a fault stops charging, note the
termination cause for fault analysis and positioning. In addition, during the
process of charging, for the interface with the (BMS Info) icon, you
can tap the icon to view the BMS parameter information.
4.2 Parameters Settings

(Check if parameters settings are correct at the first power-on. The
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parameters have been set properly in factory, and do not change them at
will.)
Step 1: Tap (System Management) in the main interface to
enter administrator card reading interface.
请刷管理员卡：Read Administrator Card

卡号：Card Number
余额：Balance
Step 2: Enter a selection interface after the administrator card is recognized
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实施数据：Real Time Data 网络设置：Network Settings 查询：Query

USB 模块：USB Module 参数设置：Parameters Settings 手动充电：Manual Charge
返回：Back 退出：Exit
Step 3: Tap (Parameters Settings) to enter the settings
interface, where select (System Settings) to enter system
parameters settings interface. After setting the current page, tap
(Next Page) to enter the parameter setting interface of the next page.
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系统设置：System Settings 分流器设置：Diverter Settings 其他设置：Other Settings

时间设置：Time Settings 系统商标：System Trademark
系统配置：System Configuration 单机系统：Single-Unit System
模块个数：Number of Modules 模块额定电压：Rated Voltage of Module
BMS 协议版本：BMS Protocol Version 国家标准：National Standard
电能表配置：EEM Configuration 充电枪个数：Number of Charging Gun
充电模块型号：Charging Module Model 模块额定电压：Rated Current of Module 充
电桩编号：Charger Number 电能表地址：EEM Address
返回：Back 上页：Previous Page 下页：Next Page 保存：Save 退出：Exit
Note: The number of charging guns, charging module parameters and

electric meter parameters shall match with the actual values (meter address
is the figures on its body). These parameters have been set properly in the
factory, and shall be reset after monitoring program update.
36
输出欠压告警点： Output under-voltage alarm point 输出过压告警点： Output

overvoltage alarm point 输入欠压告警点：Input under-voltage alarm point 输入过压
告警点：Input overvoltage alarm point 电流限值：Current Limit 电价：Electricity Price
元/度：RMB/kWh 服务费收费方式：Service fee charging method 按次收费：Charge
by number of times 服务费价格：Service price BMS 工作模式：BMS working mode
测试：Test APP 二维码显示：APP QR code display 无：None
BMS working mode shall be set to normal mode. Test mode is used for
debugging, not for normal charging.
充电枪最高温度：Max. temperature of charging gun 充电枪类型：Charging gun type
37
维持供电-常开：Continuous charging – steady on BMS 电源：BMS power supply
Tap “Save” after setting. The system will restart and enter the main
interface.
Step 4: Repeat steps one and two to enter the parameters settings interface,
and operate in sequence to perform other settings
(Note: In general, all parameters have been set in the factory. For other
settings as follows, the operations are not required to be repeated, but in the
event of monitoring program update, operations shall be viewed)
a) Diverter Settings: Set the diverter parameters. They have been set in the
factory, and therefore require no operations.
You can tap (Diverter Settings) to enter the diverter settings
interface, and set up parameters according to the current specifications

identified on the diverter. Repeatedly tap “Save”, and stop when the prompt
of “Send parameters succeeded” appears on the interface.
分流器量程：Diverter Range
b) Other settings: for the screen cursor calibration and factory reset. It is
generally not required.
38
单机屏幕校准按钮，进入屏幕校准界面，按照指示点击 5 处光标，完成屏幕校准
Click the screen calibration button to enter the screen calibration interface. Follow the
instructions to click 5 cursors to complete the screen calibration
单击恢复出厂按钮，将导致数据丢失，系统重启后恢复到出厂设置
Click on the factory reset button will result in data loss. After the system reboots, it will
restore to factory settings.
屏幕校准：Screen Calibration 恢复出厂：Factory Reset M1 密钥恢复：M1 Key
Recovery
c) System Time Settings: Set the monitor interface time. Accurate time is
good for billing records and fault records. Tap (Time Settings),
tap the input areas and then select numbers on the pop-up keyboard and
determine. Set the time value, and then tap save.
39
日期：Date 时间：Time 亮度：Brightness 屏保时间：Screen Protection Duration
d) Trademark Settings: Trademark settings are possible on the monitor

interface. It can be set to customer LOGO, neutral LOGO, EAST LOGO or
blank according to actual needs. If no special needs, it is generally set to
EAST LOGO in the factory. To change the trademark, tap “Change
Trademark” on the interface to enter the selection window.
修改商标：Change Trademark
4.3 Real-Time Data Query

When the charger is powered up but charging gun not connected, repeat
step 1 and step 2 in Section 4.2 to enter the system management selection
interface. Tap (Real-time Date) to enter the display interface
of parameters collected by AC acquisition board.
40
线电压： line voltage 线电流：Line current 输入有功功率：Input active power 输

入无功功率 Input reactive power 输入频率：Input frequency
交流断路器脱扣：AC circuit breaker trip 跳闸：Trip 交流断路器开关：AC circuit
breaker switch 断开：Off 输入接触器：Input contact 交流避雷器报警：AC arrester
alarm
4.4 Faults and Operation Records Query

When the charger is powered up but charging gun not connected, repeat
step 1 and step 2 in Section 4.2 to enter the system management selection
interface. Tap (Query) to enter faults and operation records
query interface. Also, you can tap the query icon on the About Interface to
enter such interface.
Real-time Alarm: When real-time alarm information appears, the charger

will light up in yellow and charging is impossible.
41
实时告警：Real-time Alarm 历史告警：Alarm History 事件日志：Event Log 交易

记录：Transaction Record
序号：No. 告警事件：Alarm Events 起始时间：Start Time
首页：First Page 尾页：End Page 清除：Clear
Alarm History: As a fault appears and has been handled, Alarm History will
record the fault.
结束时间：End Time
42
Event Log: It includes card reading operations of the charger, charger

communication start operations and some fault information (insulation
fault).
Transaction Record: record user’s detailed charging operations by card.
用户卡号：User Card Number 交易结果：Transaction Results 充电总金额：Total

Amount of Money 充电总电量：Total Amount of Electricity
43
4.5 Manual Charge

It is used for single unit commissioning purpose with EV not connected.
For normal charging, manual operation is not required.
Operation method: Repeat steps 1 and 2 in Section 4.2 to enter the system
management selection interface and tap (Manual Charge) to
enter the charging interface.
给定恒压：Given constant voltage 给定恒流：Given constant current 充电时间：

Charging time 分钟：Min. 选择充电枪：Charging gun selection
开始充电：Start charging 终止充电：Stop charging
Check the corresponding input area and select numbers on the pop-up
keyboard to set the voltage and current. Tap “Set”, and then tap Start
Charging.
4.6 Network Settings

It is used for charger network connection settings, available in QR code
scan charging and remote monitoring.
Repeat steps 1 and 2 in Section 4.2 to enter the system management
selection interface and tap (Network Settings) to enter the
44
network IP settings interface.
Local IP Settings
本机 IP 设置：Local IP Settings 服务 IP 设置：Service IP Settings

MAC 地址：MAC Address IP 获取方式：IP Obtain Mode 手动：Manual
IP 地址：IP Address 子网掩码：Subnet Mask 网关地址：Gateway Address
正在重启系统：System Restarting
Service IP Settings
45
服务器 IP: Server IP 服务器端口：Server Port 本机公共地址：Local Public Address

注意：网络设置将重启系统！Note: Network settings will restart the system!
Specific parameters settings depend on the actual parameters of installation

site networking.
4.7 USB Module Feature (do not operate in normal mode)

It is a feature used for program update of monitor screen. Repeat steps 1
and 2 in Section 4.2 to enter the system management selection interface and
tap (USB Module) to enter the USB module interface. Insert
the USB flash drive with monitoring program into the USB port on the
back of the monitor screen. The interface window parameters will be
updated. Tap Update.
46
存在 USB：USB Exists or not 否：No USB 容量：USB Capacity 存在更新文件：

Has Update File
正在检测 U 盘，如果未能检测到 U 盘，请尝试重新插拔 U 盘：System is detecting the
USB flash drive! If failed to detect the USB flash drive, try to re-plug it
返回：Back 更新：Update 退出：Exit
Note: Generally, in the main interface, insert the USB flash drive with
complete monitoring programs into the USB port on the back of the
monitor screen. The program will automatically update.
4.8 Balance Query

Tap the Balance button to enter the query interface. Charge card information
will be displayed.
47
没有检测到充点卡！ No Charge Card Detected!

卡号：Card Number 余额：Balance
4.9 About Interface

Tap the “About” button to enter the “About Interface”, where software
version information and electricity charge rate settings information are
displayed; “Query” button in the interface allows you to directly enter the
fault query interface.
系统版本信息：System Version Information 显示版本：Display Version 计量版本：

Meter Version 控制版本 Control Version 协议版本：Protocol Version 内核版本：
48
Core Version
计费模型：Billing Model
时段：Time Period 电费：Electricity Charge 服务费：Service Fee
尖时段：Tip Period 峰时段：Peak Period 平时段：Flat Period 谷时段：Valley Period
运行状态：Running Status 离线运行：Offline Running
4.10 Help Interface

Offer the basic prompt information for charging operations of the charger.
1. 确认充电枪是否正确连接：Confirm if the charging gun is properly connected

2. 选择充电模式：Select charging mode
3. 刷卡：Charge by card
4. 开始充电：Start charging
5. 充电中：In charging
6. 充电完成/终止：Charge completed/terminated
7. 刷卡结算：Pay by card
8. 打印消费清单/退出：Print receipt/Exit
49
Chapter 5 Common Troubleshooting Methods

5.1Common Troubleshooting Process
During installation and commissioning, the alarm of the monitoring module
is a normal phenomenon in this process. Common troubleshooting process
is as follows:
50
一体式直流充电桩
用户手册第五章常见故障处理方法
开始：Start 查找故障：Find faults
51
监控界面是否有故障记录，故障指示黄灯是否亮起
Are there fault records in the monitor interface, does the fault indicator light up in yellow.
联系厂家售后服务（提供故障样机型号规格，故障现象，时间地点）
Contact factory after-sales service (Provide model and specification of faulty charger, fault
phenomenon, time and place)
故障定位：Fault location
是否确定故障位置：Has fault location been determined?
原因分析：Cause analysis
是否需要整改：Is rectification needed?
确定整改措施：Determine rectification measures
反馈厂家售后服务：Offer feedback to factory after-sales service dept.
执行整改：Execute rectification
故障问题是否解决：Whether the problem has been solved or not?
定期跟踪检查及反馈：Regular follow-up inspection and feedback
形成故障处理报告：Create a troubleshooting report
结束：End
5.2 Common Faults List:

No. Fault alarm information Possible causes
1 AC input under-voltage Mains supply voltage abnormal or sampling
2 AC input overvoltage error
3 DC output overvoltage Charging module failure or EV BMS charging
4 DC output under-voltage demand error or sampling error, sampling
5 DC output over-current circuit error
Insulation at output end is damaged or the
6 DC output short circuit
electric vehicle battery is abnormal
DC end battery reverse
7 Electric vehicle battery is abnormal
connection
Switch protection trip, or switching value
8 AC input switch is off
sampling line loose
9 AC input lightning Lightning protection device damage, or
52
protection device trip switching value sampling line loose

Over-current or short circuit, or switching
10 DC output fuse blown
value sampling line loose
Emergency stop switch pressed, or switching
11 Emergency stop fault
value sampling line loose
Charging gun lock status Gun lock failure, power circuit failure, or
12
abnormal switching value sampling line loose
DC output contactor is Contactor failure, or emergency stop switch
13
abnormal pressed, or switching value sampling abnormal
System insulation getting low, or electric
vehicle insulation getting low, or air humidity
14 System insulation failure
is too high (due to moisture or rain and other
factors)
Ground is not proper, voltage difference
between ground wire and neural wire is too
15 System ground fault
large (normal value should be 1 ~ 2V), or
sampling circuit failure
AC acquisition board
16
communication abnormal
DC meter communication
17
abnormal
AC meter communication
18
abnormal Device failure, or line loose, or external
Charging module interference
19
Control board
20
Charging gun connection
21
abnormal
On-board BMS response Communication protocols between vehicle and
22
timeout charger do not match, external interference
53
Device failure, card locked, communication

23 Charge card no response
line loose
5.3 Fault Checking Procedures and Handling Methods

5.3.1 Not charging, charger has faults:
1) Visually check if the yellow fault indicator of the charger lights up;
2) Enter main interface of the monitor screen, and check is there status
alarm indicated on the bottom left of the interface;
3) Enter the system management interface, tap to enter the query
interface and check the real-time faults.
4) Record charger model specifications, software version, run location
and number, the current operating environment, the fault
information.
5) Feed recorded fault information back to the factory after-sales service
dept. for analysis and handling.
6) For the common recoverable faults, it can be restored under the
manufacturer's instructions or according to the common
troubleshooting methods in the operation manual. For
non-recoverable faults, the manufacturer sends technicians to do
troubleshooting.
5.3.2 In charging, charger has faults:
1) For destructive faults, if there are explosion with smoke and other
device damage conditions, immediately press the emergency stop
button while disconnecting the input AC power supply. Record the
fault phenomenon, charging conditions, charger model specifications,
software version, run location and number, EV information, etc., and
submit to the manufacturer’s after-sales service dept. for analysis
and handling. The manufacturer will send technicians to do
maintenance. Do not power on before maintenance.
2) For non-destructive faults, that is, charging stops or it is unable to
54
charge, unplug the charging gun from the electric vehicle, and
handle according to steps 1 ~ 6 in Section 5.3.1.
5.4 Common Faults Handling Methods

1. System ground fault
a) Ground wire is not connected properly. When voltage difference
between ground wire and neutral wire measured using a multi-meter is
greater than 2V, check the ground connection. Confirm that the
connection is solid and eliminate the problem.
b) Power supply is faulty, and voltage difference between ground wire
and neutral wire is too high. Normal value shall be 1-2V. Measure the
voltage different using a multi-meter. If it is too high, and the on-site
power supply cannot be improved, consider to contact the manufacturer
to shield this protection.
c) AC input neutral wire and live wire of control board are reversely
connected. Check the line, and turn off the power to correct the line
connection. After power on, this failure can be cleared.
d) Control board detection circuit is damaged. For this fault, you need to
contact the manufacturer to replace.
2. AC input over and under voltage protection

a) Overvoltage or under-voltage occurs in mains supply. When the
mains supply voltage recovers, the fault can be cleared automatically.
Measure the AC input end of the charger with a multi-meter to check if
the voltage is abnormal.
b) Sampling voltage of the AC acquisition board is abnormal. Operate
the monitor screen to enter system management real-time data query
interface and check if the indicated voltage is normal.
If it is abnormal, turn the power off and check whether the sampling
line is disconnected or loose, and whether the acquisition board is
55
damaged. Recover the line in power-off state if it is disconnected or

loose; contact manufacturer to replace if the acquisition board is
damaged.
3. Circuit breaker tripped

a) The switching value sampling line is loose. Check if the switching
value of sampling line is normal in power-off state;
b) AC acquisition board circuit is damaged, and in energized state,
voltage of sampling interface to the common port is abnormal. The
normal value is about 4.5V ~ 5.5V. When this problem occurs, contact
the manufacturer to replace.
c) Over-current protection and short-circuit protection. In this case,
check whether the circuit breaker is damaged after power-off, whether
the back-end power supply line is short-circuited and whether the
charging module is normal. In case of damage, contact the manufacturer
for handling in a timely manner.
4. Lightning protection device tripped

a) The switching value sampling line is loose. Power off and check if
the switching value of sampling line is normal. Click to recover if the
line is confirmed to be normal;
b) Lightning protection module is not plugged in tightly. Power off and
re-plug it. The fault can be eliminated after doing this;
c) AC acquisition board circuit is damaged, and in energized state,
voltage of sampling interface to the common port is abnormal. The
normal value is about 4.5V ~ 5.5V. When this problem occurs, contact
the manufacturer to replace.
5. DC output over and under voltage protection

a) If the charging module is faulty, causing output voltage exceeds the
limit, enter the manual charging mode without plugging in the gun, to
check the charging module. For the faulty module, pull it out and
56
contact the manufacturer to handle.

b) Sampling circuit is damaged or un-calibrated, resulting in sampling
error. Contact the manufacturer to handle this problem;
c) EV BMS charging demand exceeds the maximum output voltage of
the charger. The charger will offer normal protection, without the need
to handle;
d) The protection limit point set for the monitor screen is too low. Reset
is required.
6. DC output over-current and short circuit

a) When the vehicle has a fault and causes a short circuit, press the
emergency stop switch, unplug the charging gun, check the short
circuit position after power off and contact the manufacturer;
b) Charger’s output switching device is damaged. Press the emergency
stop switch, unplug the charging gun, power off and check the short
circuit position, and contact the manufacturer;
c) Sampling is error. Check the line and control board, and repair. For
replacing, contact the manufacturer.
7. DC output fuse blown

a) It is over-current or short circuit that causes fuse blown. Turn the
power off and check using a multi-meter. Replace it if the problem is
confirmed;
b) Switching value sampling circuit is damaged. Contact the
manufacturer to replace;
c) Switching value sampling line is loose. Check if connection is
reliable to clear the fault.
8. Emergency stop fault

a) The emergency stop switch is pressed, or the switching value
sampling line is loose. Check the line for confirmation and repair.
b) Emergency stop switching value sampling circuit of the control
57
board is damaged. Contact the manufacturer to replace.
9. Gun lock status abnormal

a) The switching value sampling line is loose. Check the line, and
confirm the connection is reliable to clear the fault;
b) Power supply of gun lock is abnormal. Check if the supply voltage
is 12V. If it is less than 12V, contact the manufacturer to handle.
c) Charging gun cable is broken or gun lock is damaged. Contact the
manufacturer to replace.
10. DC output contactor is abnormal

a) Contactor fails. Turn the power off and check with a multi-meter if
two main contacts of the contactor two main contacts are disconnected.
If there are not disconnected, contact the manufacturer to replace;
b) Check if the emergency stop switch is pressed down. If it is, press it
again to restore;
c) Switching value sampling is abnormal. If the line is loose, restore
the line, and if the control board is damaged, contact the manufacturer
to replace.
11. System insulation failure

a) System insulation drops under good weather and low humidity.
Turn the power off and measure with a multi-meter if the resistance of
the DC line to ground is low. Contact the manufacturer to handle the
problem.
b) Electric vehicle insulation gets low. In charging process, BMS
reports insulation failure and causes charging stop. This problem is
not required to handle.
c) If the air humidity is too high (because of dampness or rain, etc.),
resulting in reduced insulation of the charger, the charging is not
allowed. Charge again till the air humidity gets lower.
58
12. Communication interruption

If the following communication faults occur: AC acquisition board
communication is abnormal, DC meter communication is abnormal, AC
meter communication is abnormal, charging module communication is
abnormal, and control board communication is abnormal, check whether
the communication lines are well connected and the lines are not changed
incorrectly.
If you cannot troubleshoot the line, contact the manufacturer.
13. Charging gun connection abnormal

a) The charging gun is not connected properly. Plug it in again.
b) In charging, CC1 ground signal voltage shall be 4V. Under a state
that charging gun is connected to EV and in standby mode, check if the
charge gun ground connection is normal and CC1 signal line is
disconnected. If such faults occur, contact the manufacturer to replace.
14. On-board BMS response timeout

Communication protocols between vehicle and charger do not match.
Feed it back to the manufacturer to handle.
15. Charge card no response

a) Card reader is damaged, without indication of power. Replace it;
b) The card is locked. Contact the manufacturer to unlock;
c) The line is loose. Check the line of card reader.
Attentions:
 Turn the power off before line check and tightening. It is a must for
safety.
 The charger has been well tested in the factory according to
standard. It is strictly forbidden to alter lines without permission.
59
Otherwise, the company will not be responsible for any problems.

 The corresponding troubleshooting and changes will be recorded
and archived. In the feedback of faults, please provide detailed
information, such as charger information, fault information, etc., to
facilitate timely after-sales service.
EAST Group Co., Ltd.
Add.: No. 6, Northern Industry Road, Songshan Lake SCI&TECH Industry Park, Dongguan
City, Guangdong Province, China.
Tel.: +86-769-22897777
Fax: +86-769-22898866
Website: www.eastups.com
60

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All-in-One DC

Chapter 2 System Construction ...................................................... 10

Chapter 3 HF DC Power Module Instructions .............................. 15

Chapter 4 Charging Instructions .................................................... 22

Chapter 5 Common Troubleshooting Methods ............................. 50

Chapter 1 System Overview

120kW-150kW Outdoor 60kW Outdoor 45kW-60kW Outdoor

power configuration and easy maintenance.

1.2 Model Description

Charge by turns, Charge simultaneously, Quantity of charging connector, 1

1.3 Technical Indexes

Models EVDC45 EVDC60 EVDC120 EVDC150

Rated output current（A） <250

Soft start time (S) 3～8

1.4 Operating Instructions

1.5 Main Reference Standards

Part 1:General requirements

1.6 Installation Structure Diagram

配 M10(M12)膨胀螺丝：Use M10(M12) expansion screw

60kW Outdoor All-in-One Charger

柜前：Cabinet Front 柜后:Cabinet Rear

45kW- 60kW Outdoor All-in-One Charger

Chapter 2 System Construction

2.2 Brief Introduction of Major Components

AC Acquisition Board Interfaces Diagram:

电源：POWER, 电压采集：VOLTAGE ACQUISITION, 电流采集：CURRENT

Allow for use of multi modules in parallel.

Control Board Interfaces Diagram:

 Billing and Settlement Unit

监控单元：Monitoring Unit 红色指示灯：Red Indicator 绿色指示灯：Green Indicator 黄色

System Communication Structure is Shown Below:

RS485 CAN RS485 RS232

交流采集板 充电模块 电能表 读卡器

控制板：Control Board 监控单元：Monitoring Unit 后台监控：Background Monitoring 交

2.3 Operating Environment

Chapter 3 HF DC Power Module Instructions

模块版本号：Module version number, 效率类型（“Green”英文简写）：Efficiency type

3.2 Key Features

3.3 Operating Environment

operating temperature of EV charger: 50℃, so temperature

3.4 Electrical Features

Temperature coefficient ≤±0.02%（Reference value: +20℃）

3.5 Charging Module Indicators Description

3.6 Schematic Diagram of Rear Terminals of Module

Pin Name Function

3.7 Module Dimension Diagram

Chapter 4 Charging Instructions

Operating Instructions for Charging Card

Difference of card numbers is as follows:

Installation instructions for the matched secret key of a charging card:

4.1 Charging Operations

自动充电：Auto Charge 系统管理：System Management 支付卡：Payment Card

Selection interface of the charger with dual-gun alternate charging is

剩余操作时间：Remaining Operation Time: 41 秒：41 seconds 请插入充电枪：

Selection interface of the charger with dual-gun simultaneous charging

请选择充电枪：Select Charging Gun 启动 1 号枪：Start Gun 1 启动 2 号枪：

检测到充电枪状态如下：Status of charging gun detected is as follows:

After entering the charging gun connection confirmation and BMS

Step 3: Enter the charging mode selection interface to select a charging

请选择充电方式：Select a Charging Mode 自动充电：Auto Charge 按金额充

Mode 1: Auto Charge

a) Tap “Auto Charge” to enter the card reading

交流采集板充电模块电能表读卡器

输出欠压告警点： Output under-voltage alarm point 输出过压告警点： Output