Questionnaire

Part-I: Demographic Questions

 Please tick (√) the following variables (one box only)

1. Gender:
□ Male □ Female

2. Age group:

□ 21-30 years □ 31-40 years □ 41-50 years □ Above 50 years

3. Education:

□ Bachelors □ Masters □ Professional □ Others

4. Employee Designation:

□ AGM □ GM □ Senior Officer □ Junior Executive

Part II: Major Research Issues

 Please tick (The appropriate box (one box only)

On a 5-point Likert scale, please choose your level of agreement or disagreement with the
subsequent characteristics of Buying Intention of Tea where 1= Strongly Disagree, 2=
Disagree, 3= Neutral, 4= Agree, and 5= Strongly Agree.

No Statement 1 2 3 4 5
Green Training
TRA1 An adequate amount of training in
environmental issues is provided for
employees
TRA2 Employees can have the chance to be trained on
environmental issues
TRA3 Employees receive environmental training
frequently
TRA4 Employees use environmental training effectively
TRA5 Employees have many opportunities to use
environmental training
 Green performance management
PEM1 Employees understand the specific
environmental targets, goals, and
responsibilities that each employee must
accomplish
PEM2 Employees environmental behavior and
contributions to the hotel’s environmental
performance are assessed
PEM3 Regular feedback is provided to employees or teams
to achieve environmental goals and improve the
hotel’s environmental performance
PEM4 Achievement of environmental goals is seen as one
of the criteria in the system of employee performance
appraisal
PEM5 Roles of managers in achieving environmental
outcomes included in appraisals
Green employee involvement
EIN1 Opportunities are provided to employees to
participate in green suggestion schemes and joint
consultations for environmental problem-solving
EIN2 The organization offers workshops or forums for
employees to improve environmental behavior and
exchange their tacit knowledge
EIN3 Managers maintain open communications with
employees on environmental issues
EIN4 Employees are allowed to make decisions concerning
environmental problems
EIN5 Employees are involved in problem-solving groups
related to environmental matters
Organizational citizenship behavior towards the Environment
OCBE 1 I suggest new practices that could improve the hotel’s
environmental performance
OCBE2 I encourage my colleagues to adopt more
environmentally conscious behaviors
OCBE 3 I stay informed of the hotel’s environmental efforts

OCBE 4 I make suggestions about ways to protect the

environment more effectively
OCBE 5 I volunteer for projects or activities that address the
hotel’s environmental issues
OCBE 6 I spontaneously give my time to help my colleagues
take the environment into account