AGREEMENT FOR TERM LOAN

ADITYA BIRLA FINANCE LIMITED:

CIN: U65990GJ1991PLC064603
Registered Office Address: Indian Rayon Compound,
Veraval, Gujarat 362 266
Corporate Office Address: One Indiabulls Centre,
Tower 1, 18th Floor, Jupiter Mill Compound 841, Senapati Bapat Marg,
Elphinstone Road, Mumbai 400 013

Terms & Conditions of the Loan

2023-04-16 Application
Date of Execution of Agreement PTMPL0017930968
21:53:47.0 No.

Purpose of
Place of Execution Mumbai Personal Loan
Loan

Name of Borrower GANAPATHY MOHAN

Email nehainverterbattery@gmail.com

81/53, V.O.C STREET, LAKSHMIPURAM,

MADAVARAM, KOLATHUR, TIRUVALLUR,
TAMIL NADU, 600099
Current Address
Pin code - 600099
City - Chennai
State - TN

Processing
Mobile No. 9677264567 Fees + 18% INR 10761
GST*

Sanctioned Loan amount Rs. 192000 /- Rate of 26 % per annum


Tenure
EMI Due Date(s)
Additional/ Penal Interest
Foreclosure Charges
Bounce Charge
Repayment Mode (please
specify)
Cooling off/look-up period
during which borrower shall
not be charged any penalty on
prepayment of loan
Details of LSP acting as
recovery agent and authorized
to approach the borrower
Name, designation, address
and phone number of nodal
grievances redressal officer
designated specifically to deal
with FinTech/ digital lending
related complaints/ issues
Classification of Special
mention accounts (SMA)/ Non-
Indian Rupees (in Interest
words) - One Lakh (Effective)
Ninety Two
Thousand only
Rs. 12995 (payable
18 Months EMI on each EMI due
date)
5th of every Month
3% p.m. on overdue loan amount, pro-rated for the
number of days of overdue
4% of Principal outstanding + GST
Rs.200+GST
NACH Mandate or
through Paytm PAN no: BABPM4169C
App
Nil pre-closure/foreclosure charges within 3 working
days post disbursal of loan.
Yes (One97 communications limited); For details, please
click here
Paytm Nodal Officer details:
Name: Aditya Ranade
Email: Grievance-redressal_lending@paytm.com
Phone number: 0120-5083345
Designation: Nodal Grievance Redressal Officer
Lender: Aditya Birla Finance Limited
Name : Ms. Rachana Padval
Email Id: grievance.finance@adityabirlacapital.com
Contact: 08045860196
Designation: Head-Customer Interface Management
Basis of Classification:
SMA Sub-Categories : Principal or Interest wholly or
Performing Asset (NPA) partly overdue for

SMA-0 : Upto 30 days

SMA-1 : More than 30 days and upto 60 days
SMA-2 : More than 60 days and upto 90 days
NPA : More than 90 days

DEFINITIONS AND INTERPRETATION:

The following words and expressions shall have the meaning ascribed to
them throughout these terms and conditions, unless there is anything
repugnant to the subject or context thereof:
i. “ABFL” means Aditya Birla Finance Limited, a company registered under the Companies Act
1956 having its registered office at Indian Rayon Compound, Veraval, Gujarat 362266 and
Corporate Office Address One Indiabulls Centre,Tower 1, 18th Floor, Jupiter Mill Compound
841, Senapati Bapat Marg, Elphinstone Road, Mumbai 400013 and shall include its successors
and assigns.
ii. “Application Form” means, as the context may permit or require, the digital application
submitted by the Borrower on the Paytm Payments Platform, for applying for and availing of
the Loan, together with annexures and addenda and all other information, particulars,
clarifications, letters and undertakings and declarations, if any, furnished by the Borrower/s
or any other persons from time to time in connection with the Loan.
iii. “Borrower/s” means and refers to the Applicants (more particularly described in the
Application Form) who has/have been sanctioned/granted/disbursed the Loan by ABFL
pursuant to the relevant Application Form submitted by such applicants to ABFL for availing
of the Loan and shall means an individual his/her heirs, executors and administrators.
iv. “Borrower/s’ Dues” means and includes the outstanding principal amount of the Loan,
interest on the Loan, all other interest, all fees, costs, charges, expenses, stamp duty and all
other sums whatsoever payable by the Borrower/s to ABFL in accordance with the Loan
Terms, as well as all other monies whatsoever stipulated in or payable by the Borrower/s
under the Loan Terms and loan documents.
v. “Charge” means the aggregate amount payable by the Borrower to the ABFL as per the details
provided in the Application Form towards the documentation fee, servicing fee, loan
processing fee and the registration fee and such other fee as mentioned or notified by ABFL
to the Borrower from time to time.
vi. “Due Date” means the date(s) on which any amounts in respect of the Borrower/s’ Dues
including the principal amounts of the Loan, interest and/or any other monies, fall due as
specified in the Application Form and/or the Loan Terms and/or the Loan Documents.
vii. “Effective Date” means unless specified otherwise, the date of disbursement of the Loan to
the Borrower.
viii. “Event of Default” means and includes the occurrence of any one or more of the events of
 default as stipulated in Clause V.
ix. “Standard Terms and Conditions” or “Standard Terms” or “Loan Agreement” means the terms
and conditions as set out in this Agreement of Term Loan for the grant of the Loan to the
Borrower by ABFL.
x. “Loan” or “Personal Loan” or “Facility” means the loan/financial assistance sanctioned by the
ABFL to the Borrower pursuant to receipt of a duly filled in Application Form for the purposes
mentioned in the Application Form.
xi. “Loan Documents” mean the Application Form, Standard Terms and Conditions, Declaration
and include all writings and other documents executed or entered into or to be executed or
entered into, by the Borrower/s or as the case may be through the Paytm Payments Platform,
in relation, or pertaining to the Loan and each such Loan Documents as amended from time
to time.
xii. “Loan Terms” means and refers collectively to (a) all the terms and conditions set out in the
Application Form, (b) these Standard Terms and Conditions, and (d) all terms and conditions
specified in the other Loan Documents.
xiii. “Partner” shall mean third party who has or would refer its customer(s) or prospective
customer(s) to ABFL for availing the Loan facility.
xiv. Paytm Payments Platform” means the online and offline platforms owned by the Service
Provider or its affiliates where payment is accepted through the electronic payment method
more popularly referred to as ‘Paytm’ including but not limited to the ‘Paytm App’, ‘Paytm
website’ and other online / offline platforms of third parties accepting payment via Paytm.
xv. “Pre EMI” means the amount payable by the Borrower at the interest indicated on the Loan
from the Effective Date to the date immediately prior to the date of commencement of
instalment.
xvi. “Rate of Interest” means the rate of interest applicable for the Loan as specified.
xvii. “RBI” means Reserve Bank of India.
xviii. “Tenure” means the duration for which Borrower has opted for repayment of Loan excluding
the Pre EMI.
xix. “Website” means www.abfldirect.com

The expressions "Borrower", and the "ABFL", unless repugnant to the

context, shall include his/her/their respective heirs, representatives,
beneficiaries, successors, executors, administrators and permitted assigns
and shall individually be referred to as "Party" and collectively as "Parties"

Preamble
• One97 Communications Ltd (hereinafter referred to as OCL) is in the business of providing
payment solutions to consumers, enterprises, banking and non-banking finance companies in
India under the Paytm brand. In the lending space, OCL facilitates provision of financial
services/products to its customers in partnership with various lenders. ABFL is an NBFC and is
engaged in the business of providing financial facility to various entities. OCL is a Partner of ABFL
and ABFL has agreed to provide financial assistance on ABFL’s terms and conditions to the
potential customer sourced via OCL through the Paytm Payments Platform The Borrowers
indisputably acknowledge and agree that ABFL as a lender is extending the Loan to the
Borrowers and that OCL is not a loan provider/lender and that the Borrower shall not dispute
the same whatsoever.

I. Borrower
Borrower has seen, read, verified and accepted the loan offer before
acceptance of these Standard Terms and Conditions/Loan Agreement..
These Standard Terms and Conditions/ Loan Agreement are tied to the loan
offer accepted by the Borrower with Aditya Birla Finance Limited (ABFL)
applied through either through its mobile-based app if any, Website or
through its Partners. The loan offer terms (Loan Agreement execution date,
Loan sanction date, amount sanctioned, tenure of Loan, interest rate
applicable and EMI) would be same as those mentioned or displayed on
App, Website or in the documents provided by ABFL in physical or electronic
mode and Borrower’s identity would be same as retrieved through KYC.
Further, for any notices, Borrower’s residential address would be utilised as
per KYC.

The expression "Instant Loan", unless repugnant to the context, shall mean
and include Personal Loan Disbursement within 48 (forty eight) working
hours from the time of final sanction of Loan/Facility by ABFL.

The Borrower(s) have agreed to this Standard Terms/Loan Agreement by

click wrap method or by physically consenting as the case may be and the
same is construed as express consent under the existing laws of India. The
standard terms and conditions set out herein (the "Standard Terms") shall
be applicable to the Facility/Loan provided/ to be provided by ABFL to the
Borrower(s).
1. Upon the representation and information provided by the Borrower in the application for the
loan made to the ABFL, the ABFL hereby agrees to lend to the Borrower the Sanctioned Loan
Amount for the purpose here in above.
2. ABFL shall have the right to recall the Loan at any time at its discretion, without assigning any
reasons for such recall, and upon such recall, the Loan and all other amounts stipulated by
the ABFL shall be payable forthwith. The Borrower shall be liable for all amounts due and all
costs, interest, additional interest, duties, levies etc. incurred for enforcing this Standard
Terms or for undertaking any recovery proceedings with respect to the Loan. The Borrower
acknowledges that stamp duty is applicable to this Standard Terms and accordingly has paid
the same, in case of any deficit the Borrower shall be liable for the same.
3. The Borrower shall repay the Loan, and the interest payable thereon, in monthly instalments
 as agreed herein , which instalments are hereinafter referred to as "The Equated Monthly
Instalments" or "EMI''. Any dispute, including that relating to the interest computation, shall
not entitle the Borrower to withhold payment demanded by the ABFL and/or payment of any
EMI. The repayment schedule for the Loan is without prejudice to the rights of the ABFL to re-
compute the interest, in case of any variation of the same. On such re-computation,
payments shall be made by the Borrower in accordance with such amended repayment
schedule(s), as may be intimated by the ABFL to the Borrower. Borrower agrees that the
decision of ABFL on computation of EMI or interest computation is final and legal binding
upon the Borrower and the borrower shall pay the EMI or interest along with principal
amount without any protest or demure.
4. The Borrower agrees to issue Cheques/SI/NACH (referred to as "Repayment Instructions") for
the repayment of the Loan and is fully cognizant that dishonour of the repayment of the Loan
is a criminal offence under the law. Additionally, the ABFL will also accept payment through
NEFT/ RTGS/ Po-UPI and the Borrower can choose to avail such options when required to
make payment towards the Loan account. The Borrower further agrees that it shall provide
NACH document to ABFL, in original and/or in copy form either through physical or electronic
mode or as such manner as ABFL may direct from time to time.
5. Borrower agrees and confirms that he/she shall repay the Loan only from his/her own
account, third party payment shall not be made. If ABFL establishes that a third party
payment was made on behalf of the Borrower on any outstanding dues for his/her loan, then
Borrower will need to provide a detailed consent letter in writing to ABFL within 30 days from
ABFL’s communication to the Borrower.
6. ABFL agent/representative shall never demand for cash repayment of the Loan and the
Borrower agrees that any cash repayment made by the Borrower to any person in such
regard is at his/her own risk and not adjustable from Loan amount/interest or Charges/fees
associated with the Loan, further ABFL shall not be held liable for the same.
7. The Borrower acknowledges that the Cheques/ SI/NACH/ Po-UPI mode of repayment is issued
in favour of ABFL, in advance for the payment of the EMIs. ABFL may at any time at its sole
discretion, with prior notice to the Borrower, make a demand for the repayment of the Loan
and dues thereto. The Borrower shall not revoke the Cheque/SI/NACH/ Po-UPI mode for
payment of the EMIs during the tenure of this Loan, except with the prior approval of the
ABFL. In case the Borrower revokes his/her consent to participate in the SI/NACH/ Po-UPI
mode without obtaining the prior written consent of the ABFL, the same shall be deemed to
be an 'Event of Default', as defined in this Standard Terms and ABFL shall have the right to
forthwith recall the Loan without giving any notice to the Borrower., Notwithstanding
anything contained herein, ABFL shall have the right to initiate criminal action or take any
other action/remedy available under the applicable laws against the Borrower.
8. The Borrower may prepay the entire outstanding balance of the Loan. In such an event, ABFL
shall be entitled to charge pre-payment charges as specified hereinabove on the outstanding
dues. Pre-Payment amount will get adjusted towards interest, other charges and principal
amount outstanding. Pre-payment shall take effect only if the standard Cheques /ECS/Po-UPI
payment for the month or alternate payment made through NEFT/RTGS has been cleared
and proceeds thereof realized by ABFL in clear funds.
 9. The Borrower may prepay a part of the outstanding balance of the Loan subject to the
following conditions and other internal credit parameters:
(i) The amount pre payable shall be determined by ABFL and subject to prepayment charge of
0% of Loan outstanding.
10. The records maintained by ABFL shall be conclusive proof of the amounts outstanding from
and due by the Borrower. A certificate issued by the ABFL stating the amount due at any
particular time shall be conclusive evidence as against the Borrower. However, nothing
herein shall prejudice the ABFL's interests or rights if there is any clerical or arithmetical error
in the interest calculations due and payable by the Borrower.
11. ABFL shall have the right to recall the Facility at any time at its discretion, without assigning
any reasons for such recall, and upon such recall, the Loan and all other amounts stipulated
by the ABFL shall be payable forthwith.
12. ABFL shall have a right to sell or transfer (by way of assignment, securitization or otherwise)
whole or part of the outstanding amounts under the Facility or any other rights under this
Standard Terms or any other document pursuant hereto to any person in a manner or under
such terms and conditions as ABFL may decide in its sole discretion, with or without notice to
the Borrower. The Borrower hereby specifically consents to the right of ABFL to sell or
transfer. The Borrower shall not transfer or assign his/her rights under the aforesaid Loan.
13. I/We hereby confirm that as per the sanctioned terms, ABFL shall charge and collect BPI
(Broken Period Interest).
14. Borrower hereby agrees and confirms that in case wherein the Borrower avails any third
party services through ABFL then the fees/ charges applicable for the said third party services
shall be deducted from the Loan amount and ABFL shall not be held liable for the services
provided by such third party. It shall be the sole discretion of the Borrower to opt for such
third party products and services and for any changes/cancellation on booking of such
products will need to be done through relevant third party as per their product T&C. ABFL
shall not be liable for any claims and damages arising out of or in relation to third party
product and services availed by the Borrower.
15. The Borrower/s shall pay Charges, non-refundable upfront transaction/processing fees, and
other charges as and when applicable.
16. Personal Loan (If applicable) – undertaking for salaried loan applicants: I undertake that I will
be providing my salary account bank statement for the past one month and any other details
as required by Aditya Birla Finance Limited post disbursal of the Loan. All information
provided by me about my demographics, employment and salary account is true. I undertake
to foreclose the loan immediately in case any of the above provided information is found to
be false by Aditya Birla Finance limited officials.
17. The Borrower hereby overrides his/her NDNC registration and give consent to the ABFL or its
Authorized Agents or Partners or third party service providers (hereinafter collectively
referred to as the “Third Party Partners”) to use information/data provided by the Borrower
to contact him through any channel of communication including but not limited to email,
telephone, SMS, etc. and further authorize the disclosure of the information contained herein
to its affiliates/group companies or its Third Party Partners in order to provide information
and updates to the Borrower on various financial and investment products and offering
 and/or in relation to any services being provided by Third Party Partners to ABFL in relation to
the Loan.

II. BORROWER'S REPRESENTATIONS, WARRANTIES, COVENANTS AND

UNDERTAKINGS
With a view to induce ABFL to grant the Facility/Loan to him/her, the
Borrower, hereby represents/warrants to/ covenants/ undertakes with ABFL
that he/she-
1. Has given complete and correct information and details in the application form about
himself/herself.
2. ABFL's associates, the Partner, agencies, Credit Information Companies and/or any other
agency so authorized may use, process the said information and data disclosed to ABFL in the
manner as deemed fit by them.
3. has no pending claims, demands, litigation or proceedings against him/her before any court
or authority (public or private);
4. shall ensure that the purpose for which the Loan is advanced by ABFL is fulfilled in all
respects and produced to ABFL, the necessary documents, as may be required by ABFL;
5. shall in addition to the income/ financial statement/s required by ABFL furnish such other
information/ documents concerning his/her employment, trade, business, profession or
otherwise as ABFL may require from time to time;
6. acknowledge that OCL is a facilitator and the Loan is extended by ABFL. The Borrower further
acknowledges that the disbursement of Loan shall be done directly by ABFL which may be
technologically facilitated by OCL/OCL’s payment aggregator partner n however, Borrower
shall be liable to ABFL to repay the outstanding on Loan account.
7. shall promptly and without requiring any notice or reminder from ABFL, repay the Facility in
accordance with the terms mentioned herein
8. shall (in case of more than one borrower) be jointly and severally liable to repay the Facility,
interest and all other sums due and payable under this Standard Terms and to observe its
terms and conditions;
9. where applicable, shall inform ABFL of any likely change in his/her employment;
10. shall not stand surety or guarantor for any third party liability or obligation;
11. being a resident in India, shall not leave India for employment or business or long stay
without first fully repaying the Facility then outstanding due and payable with interest and
other dues, including prepayment charges, if any;
12. The Borrower hereby undertakes to keep the ABFL informed of any change in the Borrower's
e-mail ID, Telephone number, Mobile number and Address. The Borrower authorizes the
ABFL to update the contact information change that the ABFL may be informed of and hereby
authorizes the ABFL to contact the Borrower at the updated contact details, by post, phone,
e-mail, SMS/text messaging.
13. the Borrower agrees and undertakes not to, and warrants and represents to the ABFL that
the Borrower shall not, utilize the Facility for any antisocial, unlawful, or speculative purposes
 and/or capital market.
14. The Borrower agrees that the ABFL shall send any notice/letter/other document meant for
the Borrower at the address last intimated by the Borrower and shall be deemed to have
been delivered within 48 hours after it has been sent by registered post, under certificate of
posting, ordinary post or courier or email at the discretion of the ABFL. All writings from the
Borrower to the ABFL must be received from the Borrower at the address specified in the
Facility application

III. INTEREST AND APPPORTIONMENT OF PAYMENT

a. Interest shall accrue on the Loan/Facility at the rate prescribed herein mentioned above from
Effective Date and shall be payable as provided for herein mentioned above.
b. The Borrower agrees to pay Interest on the Facility as mentioned herein above and which
shall be fixed at all times and calculated on the daily balance of the outstanding Facility.
c. ABFL shall be entitled to debit all other amounts due and payable by the Borrower under this
Standard Terms (including but not limited to interest tax, fees, stamp duty, processing fee,
login fees, costs, service/Prepayment and other charges, claims and expenses including
expenses which may be incurred by ABFL in recovery proceedings) to the Borrower Loan
account, unless separately reimbursed to ABFL by the Borrower. Such amounts shall form
part of the Facility.
d. ABFL shall be entitled to levy Additional/ Penal Interest on the amounts outstanding
i.e., such outstanding balance which is due and payable but has not been paid, from
the date when the Event of Default occurred until the date when the Event of Default
ceases to exist. It is understood by the Borrower that for default in repayment of
interest/principal as it may fall due as per Facility terms, Additional/ Penal Interest as
mentioned hereinabove are applicable on principal outstanding including interest
overdue from the day of default for the period the amount is in default.”
e. Without prejudice to any other term of this Standard Terms, the Parties expressly agree that
any payment made by the Borrower to ABFL under this Standard Terms shall be appropriated
by ABFL in the following order
(i) Interest;
(ii) Default Interest and loss of profit on the defaulted amount/s;
(iii) Costs, charges and expenses that ABFL may expend to service and recover the Loan,
Interest and all sums due and payable by the Borrower to ABFL under this Standard Terms;
(iv) Prepayment and other charges and
(v) Principal amount of the Loan.

IV. OTHER CONDITIONS

a. ABFL shall, at its discretion, obtain a confidential credit report on the Borrower from its other
lenders.
b. ABFL reserves the right to appoint qualified accountants management consultants of its
choice to examine the books of accounts and operations of the Borrower or to carry out a full
concurrent/statutory audit. The cost of such inspection shall be borne by the Borrower.
c. In case any condition is stipulated by any other lender that is more favorable to them than
 the terms stipulated by ABFL, ABFL shall at its discretion, apply to this Facility such equivalent
conditions to bring its Facility at par with those of the other lenders.
d. The Borrower hereby represent, warrant and confirm that the aforesaid purpose is a valid
purpose and also agree and undertake to utilize the Facility only for the above mentioned
purpose and that the Facility shall not be used for any of the following purposes:
• Illegal & antisocial activity;
• Speculative investment in real estate;
• Investment in securities, debentures or the stock markets;
• Money lending activities;
• Speculative activity not mentioned above; or
• Any other activities for which the Facility is not extended.

The Borrower further agree, confirm, and undertake that the purpose of use of funds under
the Facility shall not be changed in any manner during the tenure of the Facility, including as
may be extended in accordance with its terms; or that such change in purpose shall take
place only with the prior written permission of Aditya Birla Finance Limited (“ABFL”).
e. The Borrower should not pay any consideration by way of commission, brokerage, fees or in
any other form to guarantors directly or indirectly.
f. The Borrower will keep ABFL informed of the happening of any event which is likely to have
an impact on their employment, profit or business. The Borrower will inform accordingly with
reasons and the remedial steps proposed to be taken.

The Borrower should not pay any consideration by way of commission, brokerage, fees or in
any other form to guarantors directly or indirectly.

The Borrower shall be deemed to have given its express consent to ABFL to disclose the
information and data furnished by them to ABFL and also those regarding the credit
facility/ies enjoyed by the borrower and conduct of accounts to the Credit Information
Companies in India or Reserve Bank of India (RBI) or any other agencies specified by RBI who
are authorized to seek and publish information.

The Borrower will keep ABFL advised of any circumstances adversely affecting their financial
position including any action taken by any creditor, government authority against them.

The obligation of ABFL to make disbursements out of the Loan shall be subject to the
Borrower complying with all the conditions to the satisfaction of ABFL in its sole discretion.
The Borrower shall complete all documentation as stipulated, to the satisfaction of ABFL.

V. EVENT OF DEFAULT
ABFL may by a written notice to the Borrower, declare all sums outstanding
under the Loan (including the principal, interest, charges, and expenses) to
become due and payable forthwith and enforce the security (if applicable) in
relation to the Facility upon the occurrence (in the sole decision of ABFL) of
any one or more of the following:
The Borrower fails to pay to ABFL any amount when due and payable under
this Standard Terms.

The Borrower fails to pay to any person other than ABFL any amount when
due and payable or any person other than ABFL demands repayment of the
loan or dues or liability of the Borrower to such person ahead of its
repayment terms as previously agreed between such person and the
Borrower;

The Borrower defaults in performing any of its/his/her obligations under

this Standard Terms or breaches any of the terms or conditions of this
Standard Terms;

The Borrower, in case of individual, opts to resign or retires from the

employment prior to the age of superannuation or is discharged or
removed from service before such date for any reason whatsoever

Any of the information provided by the Borrower to avail the Loan or any of
its/his/her Representations, Warranties herein being found to be or
becoming incorrect or untrue;

Any person other than ABFL commencing proceedings to declare the

Borrower insolvent or if the Borrower shall become bankrupt or insolvent
or commit act of insolvency or initiating criminal proceedings against the
Borrower;

The Borrower is found to have fraudulent history or found or alleged to

have been involved in document misrepresentation/fraud or is proven to be
involved in any sort of money laundering activities or any other

Any default by the Borrower under this or any other agreement or other
writing between the Borrower(s) and ABFL or its promoters/ affiliates/
subsidiaries, assigns or any group company, or under any other agreement
or writing, or on account of indebtedness of the Borrower, or in the failure
of performance of any covenant, term or undertaking thereunder, or any
amounts not being paid when due or any creditor of the Borrower
becoming entitled to declare any indebtedness due and payable prior to the
date on which it would otherwise have become due or any guarantee or
indemnity or collateral given or other support agreement entered into by
the Borrower not being honored when due and called upon.
VI. FORCE MAJEURE
ABFL shall not be held liable for any delay of or failure to comply with any of
the terms of this Agreement, nor shall any such delay or failure be deemed
a default when such delay or failure has been caused primarily by any
circumstances beyond the reasonable control and without the fault of ABFL,
including but not limited to fire, war, insurrection, government restrictions,
act of terrorism, computer system failure or act of God or such other event
which is beyond the control of ABFL ("Force Majeure Event").

VII. SETTLEMENT OF DISPUTES AND GOVERNING LAW

Any differences or disputes arising out of or touching the Standard Terms
shall be settled solely between ABFL and the Borrower, amicably in the first
instance. Unresolved disputes or differences shall be referred to a sole
Arbitrator, who shall be appointed by ABFL only and the Borrower shall
have no objection to the same. The Arbitration shall be governed by the
Arbitration and Conciliation Act 1996 or any statutory modification or re-
enactment thereof and the Rules made there under and for the time being
in force. The award of the Arbitrator shall be final, conclusive, and binding
on the parties. The venue of such arbitration proceedings shall be Mumbai
and shall be conducted in the English language only. Laws of India shall
govern this Standard Terms, the Loan Documents and Courts in the City of
Mumbai having exclusive jurisdiction over all aspects governing the
interpretation and enforcement of this Standard Terms and Loan
Documents.

VIII. NOTICES / GREIVANCES

Any notice under these Terms must be in writing and shall be deemed to be
received (a) on delivery, when delivered personally, and when sent from/ to
the registered email id unless 'delivery failure notification' is received by the
sender; (b) on the 3rd (third) day post-dispatch, when sent by registered
post at the registered/ current address, postage prepaid.For the LENDER,
registered email shall be care.digitalfinance@adityabirlacapital.com and
office address shall be One Indiabulls Centre, Tower 1, 18th Floor, Jupiter
Mill Compound 841, Senapati Bapat Marg, Elphinstone Road, Mumbai
400013, addressed to the Grievance Redressal Officer / Principal Nodal
officer.For information on grievance redressal visit: www.abfldirect.com or
write to grievance.finance@adityabirlacapital.com.

Annexure - Classification as Special Mention Account (SMA) and Non-

Performing Asset (NPA)

With reference to the RBI circular no. RBI/2021-2022/125

 DOR.STR.REC.68/21.04.048/2021-22 on ‘Prudential norms on Income
Recognition, Asset Classification and Provisioning, pertaining to Advances –
Clarifications’ dated 12th November, 2021, the following table explaining
the Special Mention Account (SMA) and Non-Performing Asset (NPA)
classification may kindly be noted.

An illustration/example of SMA/NPA classification for ease of understanding

is as follows:

Loans in the nature of revolving facilities like

Loans other than revolving facilities
cash credit/overdraft

Basis for classification –

Basis for classification –
Outstanding balance remains
Principal or interest
SMA SMA continuously in excess of the
payment or any other
Subcategories Subcategories sanctioned limit or drawing
amount wholly or
power, whichever is lower, for
partly overdue
a period of:

SMA-0 Upto 30 days

More than 30 days and More than 30 days and upto 60

SMA-1 SMA-1
upto 60 days days

More than 60 days and More than 60 days and upto 90

SMA-2 SMA-2
upto 90 days days

NPA More than 90 days NPA More than 90 days

Mr. X has taken a loan of Rs.10 lakhs for 36 months and the due date of instalment payment is April 05,
2021.

1. SMA 0 - If Mr. X does not pay the dues wholly (dues defined as - principal, interest, charges or any other
amount due) to ABFL by the day end on April 05, 2021 then the loan account becomes overdue on same
date i.e. April 05, 2021 end of day and shall be tagged as “Overdue” and “SMA-0”.

2. SMA 1– If Mr. X does not pay the dues wholly and the loan account continues to remain overdue the loan
account shall be tagged as SMA-1 on May 05, 2021 i.e. upon completion of 30 days of being continuously
overdue.

3. SMA 2- If Mr. X does not pay the dues wholly and the account still continues to remain overdue, it shall
be tagged as SMA-2 on June 04, 2021 i.e. upon completion of 60 days of being continuously overdue
4. NPA - Further if Mr. X still does not clear the dues wholly as stated above, the loan shall be classified as
NonPerforming Asset (NPA) on July 04, 2021 i.e. upon completion of 90 days of being continuously
overdue.

The above illustration is also applicable for revolving facilities where either outstanding balance remains
continuously in excess of the sanctioned limit /drawing power or interest is overdue and not paid on due
dates.

It may be noted that any overdue loan account classified as SMA/NPA will have an impact on the Credit
Bureau Score of the Borrower.

Acceptance of Personal Loan Terms & Conditions

GANAPATHY MOHAN
Customer Name

2023-04-16 21:53:47.0
Acceptance Date & Time

49.37.220.203
Custtomer IP & OTP of acceptance if applicable

Dear GANAPATHY MOHAN,

Greeting from Aditya Birla Capital.

We thank you for the trust you have shown by making us your preferred
choice. We look forward to having you as our valued customer.

We are pleased to communicate that your loan application applied on

Paytm Mobile app, has been sanctioned by Aditya Birla Finance Limited,
particulars whereof as mentioned below:

1. Product Personal Loan – Term Loan

2. Application no. PTMPL0017930968

Rs. 192000/-
3. Sanctioned Amount
Indian Rupees One Lakh Ninety Two Thousand only

4. Rate of Interest 26 % pa

Rs. 12995 /-
Equated Monthly Instalment
5. Indian Rupees Twelve Thousand Nine Hundred and
(EMI)
Ninety Five only

6. Loan Tenure (in months) 18 months

Aditya Birla Finance Limited (ABFL) shall charge and collect BPI (Broken
Period Interest)

This sanction letter is in-principle in nature and is subject to your

acceptance and compliance with all other necessary procedures advised by
us for completion of loan disbursal. Further, details mentioned above are
indicative and the terms and conditions and details of the loan set out in
loan agreement shall be final and binding. This sanction letter is valid for 30
days only.

In case of any queries, you can connect to our digital channel partner at
24X7 Help on the Paytm app.

Warm regards,
Aditya Birla Finance Limited

I accept
2023-04-16 21:53:47.0, 49.37.220.203
GANAPATHY MOHAN

**This is a system generated document and does not require any signature
 Annexure
Key Facts Statement (KFS)

Date of 2023-04-16 GANAPATHY

Applicant Name
execution 21:53:47.0 Lender’s Name: Aditya Birla MOHAN
Finance Limited Applicable Loan
Application ID PTMPL0017930968 Personal Loan
Type

Sr. Details (given for illustrative computation

Parameter
No. purposes only)
Loan amount (amount disbursed/to be
(i) disbursed to the borrower) (in 192000
Rupees)
Total interest charge during the
(ii) 41910
entire tenor of the loan (in Rupees)
Other up-front charges, if any (break-
(iii) up of each component to be given 10761
below) (in Rupees)
(a) Processing fees, if any (in Rupees) 10761
(b) Insurance charges, if any (in Rupees) NA
Others (if any) (in Rupees) (details to
(c) -
be provided)
Net disbursed amount ((i)-(iii)) (in
(iv) 181239
Rupees)
Total amount to be paid by the
(v) borrower (sum of (i), (ii) and (iii)) (in 244671
Rupees)
Annual Percentage Rate - Effective
annualized interest rate (in
percentage) (computed on net
(vi) 34.03
disbursed amount using IRR
approach and reducing balance
method)
(vii) Annualised Interest Rate (%) 26 % pa
(viii) Tenor of the Loan (in months/days) 18
(ix) Repayment frequency by the borrower Monthly
(x) Number of installments of repayment 18
Amount of each installment of
(xi) 12995
repayment (in Rupees)
Details about Contingent Charges
3% p.m. (36% per annum) on overdue loan
Rate of annualized penal charges in
(xii) amount, prorated for the number of days of
case of delayed payments (if any)
overdue
 3% p.m. (36% per annum) on overdue loan
Rate of annualized other penal
(xiii) amount, prorated for the number of days of
charges (if any);
overdue
Mandate re-presentation / dishonor INR 200 To be applied once a month on first
(xiv)
charge (in Rs) Mandate/NACH Bounce
Other disclosures
Cooling off/look-up period during
Nil pre-closure/foreclosure charges within 3
(xv) which borrower shall not be charged
working days post disbursal of loan.
any penalty on prepayment of loan
Details of LSP acting as recovery
Yes - One97 Communications Limited; For details,
(xvi) agent and authorized to approach the
please click here
borrower
Paytm Nodal Officer details:
Name: Aditya Ranade
Email: Grievance-redressal_lending@paytm.com
Phone number: 0120-5083345
Name, designation, address and
Designation: Nodal Grievance Redressal Officer
phone number of nodal grievances
redressal officer designated
(xvii) Lender: Aditya Birla Finance Limited
specifically to deal with FinTech/
Name : Ms. Rachana Padval
digital lending related complaints/
Email Id:
issues
grievance.finance@adityabirlacapital.com
Contact: 08045860196
Designation: Head-Customer Interface
Management

Month EMI Interest Principal Principal O/S

1 12995.23 1941.33 8835.23 183164.77
2 12995.23 3968.57 9026.66 174138.11
3 12995.23 3772.99 9222.24 164915.87
4 12995.24 3573.18 9422.06 155493.81
5 12995.23 3369.03 9626.2 145867.61
6 12995.23 3160.46 9834.77 136032.84
7 12995.24 2947.38 10047.86 125984.98
8 12995.23 2729.67 10265.56 115719.42
9 12995.23 2507.25 10487.98 105231.44
10 12995.23 2280.01 10715.22 94516.22
11 12995.23 2047.85 10947.38 83568.84
12 12995.24 1810.66 11184.58 72384.26
13 12995.24 1568.33 11426.91 60957.35
14 12995.23 1320.74 11674.49 49282.86
15 12995.24 1067.8 11927.44 37355.42
16 12995.24 809.37 12185.87 25169.55
17 12995.23 545.34 12449.89 12719.66
18 12995.23 275.59 12719.64 0

*The Repayment Schedule will be amended depending upon the actual date of Disbursement and as
communicated by the Lender to the Borrower, from time to time.

**For loan disbursed till 15th of the month, EMI would be presented on 05th of the subsequent month.
Thereafter, for loan disbursed from the 16th of the month till 15th of next month, EMI would be presented
on 5th of next to next month.

*** Repayment Schedule will be shared separately after Loan Disbursement.

T&C
Paytm Credit Information and Loan Referral Service("Service") is an online service that
enables you (you , your , Individual Consumer) to access your Credit Information as supplied by
our credit bureaus partners ( Credit bureau(s) ) and/or to avail various loan facilities offered by
our different partner banks/NBFCs ( “Bank(s)”/”NBFC(s)” ) . The Service consists of receipt of
your Credit Information.

Please read the following important provisions carefully before using this Service to complete
the authorization process to Paytm Credit Information and Loan Referral Service. If you do not
agree with any of these provisions, you should not use this Service. By accessing or using this
Service and clicking on "Proceed" or "Submit" you agree and accept to be bound by these
Terms and Conditions and disclaimers (Credit Information and Loan referral T&Cs) set out
herein.

Part A- General Terms and Conditions for Paytm Credit Information Service

1. DEFINITIONS
“Credit Bureaus” shall mean and include all or any Credit Information Companies, its affiliates
and suppliers with whom Paytm has partnered for providing the said “Service” and shall deem
to include any credit bureaus that it would partner with / change / add / substitute from time to
time, currently or any time in future, for providing the said “Service”.

Credit Information means collectively the Credit Information Report, Credit Score and Credit
Data Analysis Deliverables;

Credit Information Report means the credit information reports which shall be generated by the
Credit Bureaus by using their tools, algorithms and devices including, but not limited to, the
credit history, the credit behaviour of the Individual Consumer or any other information
provided in such credit information report which is construed as credit information as defined
under the credit information laws, as may be provided at the sole discretion of the Credit
Bureaus;

Credit Score means the score which shall be set out in the Credit Information Report and the
Credit Data Analysis Deliverables including such credit scores constituting credit scoring as
defined in the credit information laws, as may be provided at the sole discretion of the Credit
Bureaus, by using their tools, algorithms and devices;

Credit Data Analysis Deliverables means the Credit Score, inferences, rule sets in relation to
the Credit Information of the Individual Consumer computed by the Credit Bureaus by using
their tools, algorithms and devices including, but not limited to, the credit history, the credit
behaviour of the Individual Consumer and any other information provided in such Credit
Information Report and sent to the Paytm Platform, and, the Individual Consumer’s e-mail, with
appropriate aggregations;

Paytm Platform means the Paytm website located at paytm.com, and all associated sites linked
to paytm.com, or the Paytm mobile application or any similar platform;

End User Permitted Purpose means use of the Credit Information being provided by the Credit
Bureaus to Paytm in the capacity of your authorized representative for the purpose of providing
you access to the said Credit Information and targeted offers and/or for the purpose of your
ongoing assessment by Paytm, to provide you with personalized offers and products, pursuant to
your consent and Authorization.

Unless otherwise specifically defined in these Paytm Credit Information T&Cs, the capitalized
words and expressions used in these Paytm Credit Information T&Cs but not defined herein
shall have the meaning assigned to them in the privacy policy, or the general terms and
conditions as available on the Paytm website.

2. REGISTRATION AND AUTHENTICATION

You agree that by clicking on Proceed or Submit and by providing your details on Paytm
Platform you have requested for availing the Service and have provided your unconditional and
unequivocal consent for appointing One97 Communications Limited (“One97”/”Paytm”) as
your authorized representative for sharing your details provided by you on the Paytm Platform
with the Credit Bureaus and obtaining your Credit Information from the Credit Bureaus for End
User Permitted Purpose, as more particularly captured in these Credit Information and Loan
referral T&Cs ( Authorization ).
By appointing Paytm as your authorized representative you hereby unequivocally and
unconditionally authorize Paytm to instruct the Credit Bureaus, their affiliates and suppliers, to
obtain, receive and compile your Credit Information on your behalf and share the same with
Paytm on an on-going basis as and when instructed by Paytm, for the End User Permitted
Purposes. You agree and accept that this Service is being provided to help you better
understand your Credit Information and/or to provide you with targeted/personalized offers for
products and services as per End User Permitted Purpose. You hereby expressly grant
unequivocal and unconditional consent to, and direct, the Credit Bureaus to deliver and/or
transfer your Credit Information to Paytm on your behalf.

You hereby authorize Paytm to do all of the following in connection with providing you the
Services: (i) verify your identity and share with the Credit Bureaus certain personal identifiable
information about you; (ii) request, receive, retain and store your Credit Information from the
Credit Bureaus , including but not limited to a copy of your Credit Information Report, your
Credit Score at any time or multiple times, notwithstanding no Request has been raised by you
for the same, till (a) your account with Paytm is de-activated either by yourself or by Paytm; (b)
such time your Credit Information Report/Credit Score is required to be retained to satisfy the
End User Permitted Purpose; (c) a limited period of 6 months; or (d) you withdraw your
consent to store or use such Credit Information Report/Credit Score, , whichever is earlier; for
use in accordance with these Credit Information and Loan Referral T&Cs. Any other
information you have given Paytm access to under this Authorization, shall be used, stored and
shared by Paytm for use in accordance with these Credit Information and Loan Referral T&Cs
till your account with Paytm or this Service is de-activated either by Paytm or by yourself, or,
till the time you make a request with Paytm to opt out of this Service, whichever is earlier. In
this context, you agree that should you express your interest to avail any personalized offers,
Paytm shall contact you through message, SMS or voice and the same shall not be regarded as
unsolicited commercial communication. You further agree that Paytm may use and analyse your
Credit Information and other details provided by you on the Paytm Platform to provide you with
customized recommendations, general information and personalized offers of the products and
services of Paytm and/or its business partners. Paytm may send you such offers via email, text
or online display or other means of delivery in Paytm’s reasonable sole discretion.

You agree and hereby give your specific consent for the Authorization and the consent provided
by you under these Credit Information and Loan Referral T&Cs to be shared by Paytm with the
Credit Bureaus as Paytm may deem fit in its sole discretion for End Use Permitted Purpose. You
agree and acknowledge that the Services shall be provided to you in the manner consistent with
the terms and conditions of the arrangement between Paytm and the Credit Bureaus. You agree
that you shall be required to enter your details as requested by Paytm on the Paytm Platform at
the time of Authorization and every time when you make a request for your Credit Information
or every time you opt for any loan facility from Banks/NBFCs or Paytm’s business partners. You
provide your unconditional and unequivocal consent to Paytm to share these details provided by
you with the Credit Bureaus for the purpose of providing you with the Services. You agree that
your Credit Information may be requested by you on the Paytm Platform any time, till your
account with Paytm or this Service is de-activated either by Paytm or by yourself, or, till the
time you make a request with Paytm to opt out of this Service, whichever is earlier.

You further agree that Paytm may at its sole discretion provide you with the option of availing
various loan facilities from different partner Banks/NBFCs. By opting for such loan services
and by furnishing your personal/contact details on the Paytm Platform as required by Paytm,
you hereby agree that you are interested in availing the said loan facilities from the Bank/NBFC
selected by you. You hereby agree that Paytm or the Bank/NBFC selected by you, can contact
you either electronically or through phone, to understand your interest in the selected loan
products and to fulfill your demand or complete your application or solicit related products to
you. You specifically understand and agree that by using the Paytm Platform you
unconditionally authorize Paytm, its affiliates and Banks/NBFs to contact you for any follow up
calls in relation to the loan facility opted by you. You expressly waive the Do Not Call
registrations on your phone/mobile numbers for contacting you for this purpose. You also
unconditionally authorize Paytm to share your details with third parties/partners, including but
not limited to the Bank/NBFC selected by you, and you can be contacted by the third
parties/partners, including but not limited to the Bank/NBFC selected by you, for information
and for sales through email, telephone and/or SMS.

Details of Nodal Officer:

Paytm Nodal Officer details :

Name : Mr. Aditya Ranade

Email : grievance-redressal_lending@paytm.com

Lender : Aditya Birla Finance Limited

Name : Ms. Rachana Padval

Email : grievance.finance@adityabirlacapital.com