DISASTER PREVENTION &
RECOVERY
Enterprise Backup/
Recovery/Archive
Service
1st—Iron Mountain Electronic Vaulting
http://www.ironmountain.com
2nd—LiveVault InControl
http://www.livevault.com
3rd—LiveVault InSync
http://www.livevault.com
Replication/Data
Availability Solution
1st—Neverfail Group Neverfail for Windows
Product Suite
http://www.neverfailgroup.com
2nd—NSI Software Double-Take
http://www.nsisoftware.com
3rd—VERITAS Software Replication Exec
http://www.veritas.com
UPS
1st—American Power Conversion InfraStruXure
http://www.apcc.com
2nd—Three-way tie: American Power Conversion
Smart-UPS, Liebert UPS products, and Tripp Lite
UPS products, all write-ins
http://www.apc.com, http://www.liebert.com,
http://www.tripplite.com
And the “My Bad”
Award Goes to...
We’re not sure how this happened,
but a software product—VERITAS
Software’s VERITAS NetBackup
Enterprise Server—garnered the most
votes in the Enterprise Backup/
Recovery/Archive Hardware
subcategory. For obvious reasons,
we had to disqualify VERITAS’s entry
and instead awarded first place to the
hardware product with the most votes.
All the same, we commend VERITAS
on its customers’ enthusiastic
participation in Reader's Choice.
w w w. w i n d o w s i t p r o . c o m
Readers’ Choice 2005 | Disaster Prevention & Recovery
Enterprise Backup/Recovery/Archive Service. Many com-
panies, especially small-to-midsized businesses (SMBs) or remote
branch offices with limited IT resources, like the convenience and secu-
rity of using an off-site service to oversee system and data backup,
recovery, and archiving. Readers who use such providers named the Iron
Mountain Electronic Vaulting service as their favorite. Iron Mountain
provides an assortment of services, such as Server Electronic Vaulting,
which backs up data continuously; a Web interface that customers use
to access backed-up data for recovery and management; an optional on-
site backup appliance to speed data recovery; and storage of backed-up
data in a secure, offsite facility. Iron Mountain customers typically praise
the service for relieving their stretched-thin IT staffs of the time-con-
suming chore of making and restoring backups. InstantDoc ID 47256
Replication/Data Availability Solution. Readers chose Neverfail Group’s Neverfail for
Windows Product Suite as the Best Replication/Data Availability Solution, giving the product a
generous 38 percent of votes in this subcategory. The suite includes the core Neverfail Heartbeat
replication software as well as modules that provide high-availability and disaster-recovery solu-
tions for Microsoft Exchange Server, SQL Server, SharePoint Portal Server, IIS, and Windows file
servers. Neverfail also touts the suite as a “cluster-class” solution, referring to the process that
replicates data from an active to a passive server, proactively monitors server availability, and
automatically fails over to the passive server when the
primary server goes offline and switches back to
the active server when it’s online again.
Readers applaud the Neverfail
for Windows Product Suite, say-
ing it’s “a solid, easy-to-use,
effective product,” “Good soft-
ware,” and “It works!”
InstantDoc ID 47255
UPS. UPSs are, arguably, the least
“sexy” but perhaps most necessary
piece of data-protection equipment in
your IT shop. Your users probably aren’t
thinking about the UPS when the lights flicker
during a power surge or when a clap of thunder
reverberates, but you know that power protection
can mean the difference between hours of work
saved and lost. With few exceptions, Windows IT Pro
readers voted overwhelmingly for American Power Conver-
sion’s (APC’s) InfraStruXure product for Best UPS. Not merely a
traditional UPS, InfraStruXure is an “on-demand architecture” for
ensuring network availability, consisting of a modular architecture that
can include UPSs, power distribution capabilities, racks, cooling, cabling,
cable distribution, and management tools, among other features. The product can fit in environ-
ments of all sizes, from wiring closets all the way up to server rooms and small-, medium-, or
large-sized data centers. InstantDoc ID 47254
Disaster Prevention & Recovery 47260
Connecting the IT Community Windows IT Pro SEPTEMBER 2005 29