Rajesh Dhakad | Ex-Amazonian

Senior DevOps / SRE / Cloud Support Engineer

B-501, New Race Course, Indore, 452010

+91-8308243081 · dhakad2601@gmail.com

Skills
Profile
Amazon AWS and GCP
Overall 10+ Yrs. exp, Currently working as L6 - Sr. Devops / Site Reliability
Ansible Engineer with Apollo.io ( US Based Sales intelligence Startup ).
CI/CD • Experience in CI/CD pipeline, Cloud Support and Automation with Technical
Cloud Infrastructure Expertise in AWS, GCP, Linux, Unix, Shell Scripting and Python.
• Experience in re:design system for high resiliency and tolerance.
Collaboration
• Experience in migrating services from one platform to another.
Docker and K8s • Strong debugging/troubleshooting skills on Linux, Unix and Windows
Debugging and platforms.
Troubleshooting • Strong decision-making ability and problem-solving skills.
• Experience in configuration and deployment of Application on various
Github
platforms.
Shell Script • Experience in working in cross-cultural teams along with strong verbal and
Terraform written communications skills.
• Experience in Change management, Release Management and Incident
Technical Support
Management.
• Experience in Handling outage and incident post-mortem calls.
Hobbies
• Knowledge of distributed applications/enterprise applications and
Badminton micro-services architecture.

Employment History
Sr. DevOps / SRE, Apollo.io, Indore
September 2022

• Developed a DevOps pipeline that allowed prod to staging data sync without
downtime. This helped in improving developer experience at company level.
• Developed a feature which allow engineering org to test their features in
dedicated name-space without deploying it to staging environment. This
helped in improving time to market at company level.
• Migrated self-managed Redis instance to Redis cloud with Terraform
without affecting production. This helped in improving overall reliability of
Apollo's Product.
• Created workflow to allow engineers to setup alerts, auto sync for members
and integration with pager-duty.
• Refactored existing monitors and dashboard on Google Cloud, Data-dog and
new relic.
• Working closely with engineering team to solve their day to day issues like
setup, permission and help in debugging.
Sr. DevOps Engineer , Amazon, Hyderabad
February 2017 — September 2022

• Working on AWS platform for Infrastructure and software maintenance,

integration, migration, automation etc.
• Creating and maintaining Cloud Formation templates based on requirement.
• Handling large scale events like Q4 Peak, Prime Day, Diwali Peak etc.
• Handling scaling and descaling of services which serves Billion of
Impression per day.
• Working with Amazon Fulfillment - The largest of supply chain management
software.
• Writing Unix Shell/Python Scripts for automation of daily tasks.
• Supporting users for issues having critical impact on users.
• Maintaining and moving services to Amazon Web Services.
• Interacting with the clients directly to effectively understand and resolve the
issues within the provided SLAs.
• Handling Database Migration Activities.
• Thorough investigation with the help of debug and detail logs or by creating
scenario in local environment

Application Support Engineer, WM Logistics, Indore

May 2016 — February 2017

Software Engineering Sr. Analyst , Accenture, Pune

January 2016 — May 2016

Sr. Software Support Engineer , Amdocs, Pune

February 2012 — January 2016

Education
Bachelor of Engineering, RGTU Bhopal , Ujjain
July 2007 — July 2011

Certificates
Internal Certificates , Amazon
January 2019 — January 2021

AWS Technical Essentials and Architecture on AWS