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Airmath Service Agreement
Airmath Service Agreement
Posts Policy
‘Posts’ refer to any information uploaded by tutors. This may include, but is not limited to, chats,
photos, drawing pictures, videos, and files. Solutions for any problem must be completed within the
recommended time of Thiry(30) minutes. All solutions must include the proper answers and
explanations.
Below are cases that can be considered for violation of the Posts policy:
· Uploaded solution photo is unrecognizable (blurred or dark).
· The solution is given in the chat without an uploaded photo of the solution.
· Photos irrelevant to the problem have been uploaded.
· The solution was not completed within the allotted solving time.
Reporting Policy
Reporting a student
If a student is making inappropriate actions, the tutor may report the student. Reports are processed
anonymously and will be reviewed according to the AI:R MATH terms and policies.
Reported by a student
If a tutor thinks that the report or rating made by a student is unfair, the tutor may prepare an
objection for the case by submitting the necessary proof or evidence to the management.
Others
· If the tutor’s average rating stays at three (3) stars and below, service may be restricted or a penalty
may be given.
· If the tutor negatively affects the service, service may be restricted or a penalty may be given.
Copyright
Copyright of all the solutions uploaded by the tutors using this service belongs to AI:R MATH.
Payment
Tutor’s fee is calculated monthly and will be paid out every 10th of the following month via PayPal.
The tutor's fee will be based on the subject and the number of solutions uploaded each month. The
fee will be paid out after-tax and the transfer fee in USD. The tutor will shoulder the tax incurred from
their home country. The minimum amount needed to qualify for the payment will be $112. If the
minimum amount is not reached the current amount will be carried over for next month’s payment.
The tutor must submit the following information for the processing of payment: name, contact
number, email address, and a copy of a government-issued ID. The tutor’s fee may be deferred due
to any issues with the recipient’s account.
Tutor Rates will be dependent on the number of solutions uploaded each month.
Account Cancellation
A tutor can request withdrawal of service at any time. Those who wish to withdraw from the service
must submit their request to AI:R MATH and sign the contract termination sheet.
If unacceptable behavior is found during tutor activity, the tutoring activity will
be interrupted. Please note that salaries will also not be processed. The
following activities are prohibited:
● Sharing your personal information to meet student outside of ZioTes Q&A platform
● Giving and charging student lesson services that are not related to ZioTes Q&A
services
● Sharing or selling the account with a third user/party without agreement from
ZioTes Q&A
● Harassing other tutors and members of ZioTes Q&A community
● Purposefully obstructing ZioTes Q&A business and other related service flow
● Repeated offenses despite having been warned
● Any Q&A related abuses, including copying and pasting irrelevant materials from
the internet
In addition, it is not possible to apply as a new tutor again if you have been
previously removed as a tutor on ZioTes Solutions Inc. If the applicant is found
to have been permanently removed from the app, all activities will be canceled.