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3 - Mental Accounting
3 - Mental Accounting
Punarjit Roychowdhury
Shiv Nadar University, Delhi NCR
© Punarjit Roychowdhury
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2
Suppose you get an coupon for an ice cream cone. After
redeeming the coupon, you drop it but figure, no big loss. It was
free anyway!
3
The previous two stories indicate that the source of
earnings/income influences your economic decision and
satisfaction
This is puzzling, because rational model suggests that total
income is just what matters – source of income has no role in
influencing economic decision of consumers (see next slide)
4
• Consumer Problem:
max U x1 , x2
x1 , x2
• Subject to:
5
p1 x1 p2 x2 y1 y2
• Let k = y1+y2
6
Mental Accounting describes how people simplify the
decisions they need to make in life by separating choices into
different “accounts” in one’s head
7
Since 1939 the US Supplemental Nutrition Assistance Program
(SNAP) has provided food stamps to low income families that
can only be spent on food
Historically, most food stamp recipients spent their entire
allotment on food (plus some additional cash)
If they had not spent some of their own money, this might have
indicated that people were just over-consuming under food stamps
Do people spend similarly if they were given cash instead of
coupon?
Experiment conducted by USDA
Surprisingly people spend less on food!
Thus income as cash was treated differently than income that
was earmarked for food
Policy implication for India?
8
Experiment (Heath and Soll):
Design: Would you buy a $25 theater ticket if….
1) You had already spent $50 on a sports ticket.
2) You had been “given” the same sports ticket.
3) You had already spent $50 on a flu vaccine
10
The principle of double-entry accounting is that for every credit
to an account, there must be a corresponding debit
Expenses on buying a computer enters the ledger detailing
acquisitions as debit; it is also recorded in the ledger detailing
inventory as credit
Similarly in mental accounting, for every credit (to say the food
account in the case of food stamps) there must be a
corresponding debit (from the food account only)
11
1. Decisions are made as if the budget for different mental
accounts are not fungible
2. Losses and Gains relative to a reference point in each
account are treated differently according to a value
function
3. Individuals receive transaction utility as well as
consumption utility
12
In public finance, we call money fungible when it can be
moved between different accounts
For example, giving a autocratic country food aid, often allows that
country to spend more money on weapons because the money is
fungible
Thus, even though we can easily spend money just as easily from
our savings account as from our checking account since these funds
are fungible, we may treat the savings account as off limits
13
Like business accounts, all transactions are characterized as
either a gain or a loss
14
Utility Value
ug
(losses) (gains)
Dollar Value
ul
15
Suppose someone has a $70,000 / year salary – this can be
thought as the reference point
Suppose they get a bonus of $5,000 – this would be considered as a
gain
Or suppose they get a deduction of their annual pay of $5,000 – this
would be considered as a loss
16
Define reference point as k
Algebraically:
u x k if xk
vx | k g
ul x k if x k.
v z v x k | 0
In this case, any negative (positive) value is a loss (gain)
17
Example: suppose you find that dinner is $30 more than you
expected and that parking is $4 more than you expected
18
Questions:
•Why might you think of them as segregated?
•These might be treated as separate experiences because they
occurred at different times and different places
•Why might you think of them as integrated?
•“I had to pay way too much to go out tonight”
Claim:
•Person who integrates the two losses is better off than someone
who segregates the two losses
•See next figure
19
Utility Value
v 34
v 30
v 4
34 30 4
4 30 34 Dollar Value
v 4
v 30
v 34
20
What if these were gains instead of losses?
A person was charged $30 less than what she had expected for
dinner and $4 less than what she had expected for parking
What if there was some gain and some loss (of equal
magnitude)?
A person paid $30 less than she expected for dinner but found a
$30 parking ticket on her car when she leaves the restaurant
21
In each transaction within an account, people receive both
consumption utility in terms of gains and losses to the value
function but also transaction utility for that particular deal
Thus people use a value function for transaction utility as well
Question: Whether a person will integrate or segregate
transaction and consumption events
Generally modeled as the person maximizing the sum of
consumption and transaction value functions
22
Consumer Problem with (mental) budgeting by categories of
goods:
max 𝑣 𝑥1 , … , 𝑥𝑛 𝑘)
𝑥1 ,…,𝑥𝑛
Subject to:
𝑝1 𝑥1 + ⋯ + 𝑝𝑖 𝑥𝑖 < 𝑦1
𝑝𝑖+1 𝑥𝑖+1 + ⋯ + 𝑝𝑗 𝑥𝑗 < 𝑦2
⋮
𝑝𝑘 𝑥𝑘 + ⋯ + 𝑝𝑛 𝑥𝑛 < 𝑦𝑙
23
x2
v x1 , x2 | k
v x1 * ym , p1 , p2 | k , x2 * ym , p1 , p2 | k | k
x2 * ym , p1 , p2 | k
x2 ym p1 x1 p2
x1 * ym , p1 , p2 | k x1 24
Suppose we choose to plot good 1 from budget 1 and good 3
from budget 2 then
With the same level of expenditure between these two goods,
𝑝1 𝑥1∗ 𝑦1 𝑘 + 𝑝3 𝑥3∗ (𝑦2 |𝑘)
25
Note, consumers might set budget in ways that the rational
optimum is excluded
The consumer might allocate less to budget 1 than would be
required to purchase the unconditional optimal bundle (suggested
by the standard choice problem)
The consumer might allocate more to budget 2 than would be
required to purchase the unconditional optimal bundle
Thus, if consumer follows mental accounting, she would buy less of
good 1 and more of good 3 than the optimal levels
In other words, setting artificial budgets imply that rationally
optimal consumption bundles might not always be purchased
See next figure
26
x3
v x1 , x3 | k
v x1 * y1 | k , x3 * y2 | k | k
x3 * y2 | k
x3 p1 x1 * p2 x2 * p1 x1 p3
x1 * y1 | k
x1 27
The figure shows that the indifference curve crosses the
budget curve so that there are many points along the budget
curve that lie to the north east of the indifference curve (the
dashed portion of the budget set)
The consumer would be better off by choosing any of these
consumption points
Each of these points consists of consuming more of good 1 and
less of good 3
28
Final Notes on Budgeting:
If particular income sources are connected with particular
budgets, any variability in income leads to further shifting of
funds
If money that is received as gifts is only budget for entertainment
or for items that are considered fun, a particular large influx of gift
money will lead to over consumption of entertainment and fun,
relative to other items
The consumer who optimizes unconditionally could instead spend
much of this money on more practical items for which he or she
will receive a higher marginal utility
29
Experiment (Eply, Mak and Idsom):
Design: How did you spend your income tax rebate check if…
It is called “withheld income”
It is called “bonus income”
Results: 87% had spent the bonus income though only 25%
spent the withheld/refund income
Labeling income as a bonus led to greater spending than labeling
it as a return
30
Experiment (Chambers and Spencer):
•Design: How would you spend your tax return when
• You received it as a lump sum (single cheque)
• You received it as weekly per-pay cheque basis
• Results:
• Students indicate they are more likely when they get the money
on a weekly per-pay cheque basis
• Students would save 80% when it is a lump sum, but 35% when it is a
lower rate
• Perhaps a smaller amount per week is not large enough to
enter on the ledger at all, and thus is more likely to spent
instead of saved
31
People generally think that consumption and payment is
coupled
Then, the value of buying something is the value minus the price
v(x-p)
However, if the payment for something is separated by
sufficient time from when it is consumed, this is called payment
decoupling
Then people would only consider v(x) and ignore the price when
deciding consumption
Artificially increases the utility
32
Payment decoupling implies
33
If the consumer anticipates this future dread of payment when
consumption no longer occurs, then prorating payment can
lead consumers to prefer to prepay for goods that can be
consumed only once but potentially prefer to buy durable
goods on credit
Prorating consumers while consuming considers future
payment and future consumption when evaluating the (mental)
account
Thus, if the future consumption is expected to be at least as good
as the forgone money, consumers evaluate the account as having a
positive balance (even though there is outstanding debt) [durable
goods]
If there is no future consumption, ignoring/discounting prior
consumption implies the account has a negative balance [non-
durable goods]
34
One of the primary suppositions of the mental accounting
model is that consumers prefer to close an account when they
have a positive or zero balance
36
Rational choice models have a difficult time explaining the
notion of temptation
Temptation consumers want something but don’t think they
should have it (e.g. a slice of chocolate cake)
Traditional economics generally uses the utility function to
capture what consumers want and what they think they should
have – thereby eliminating role of temptation
However, efforts have been made to model temptation in a
rational choice setting using an intertemporal utility
framework…
37
Temptation is modeled by differentiating between short-run
and long-run impacts of goods/activities
A good can generate an immediate positive utility (say, taste
of a desirable dessert) but a negative long-term impact on
utility (extra pounds)
Let u be the utility of consumption in any period given the
health ht. x is the cake consumption in the first period. z is
future consumption
Consumer problem:
max u x | h0 u z | h1 x
x
z is taken as given
Presumably, increasing consumption of cake decreases health in
the future, thus decreasing utility in the future
38
In the traditional model the consumer selects x* that
maximizes intertemporal utility
This represents the notion that the consumer desires the cake
now but dreads the impact it could have on future health
So, there should be no regret in the rational framework
The consumer in a rational choice framework, although might
desire better health, must acknowledge that he has made the
correct choice
But, in reality we do find people eat so much cake that
afterwards they regret their action and believe they should
have shown more restraint!
39
Because budgets are treated as non-fungible, people use
accounts to limit temptation (and hence reduce regret!)
Shefrin and Thaler propose three types of mental accounts:
current income
money kept in this account meant for spending in near term – very
tempting hence
current wealth
money in this account less tempting; substantial justification must be
found
future wealth (e.g. retirement saving)
untouchable
40
Issue: Artificial rules might not always lead to optimal
behavior
It might save people from over-spending but it might prevent
them from consuming more expensive wine on occasion
when such a purchase might be justified
For example, if one sets an artificial budget for consumption
of wine to $20, then she will never want to buy more
expensive and more tempting wines (which costs say around
$50) on very special occasions even though that she would
really prefer to
In such cases, she might be made better off by gifting her a
bottle of wine that costs $50 instead of gifting her cash
General principal: by giving gifts instead of cash can often
make consumers better off
Justifies why people gives gifts (because one would think that
giving cash would always make people better off)
41
For marketers…
Mental accounting suggests that how you categorize your
product and how you frame purchasing decisions does matter
Segregating gains can induce greater sales
Use of pre-payment for single consumption items (vacations)
induce greater sales than offering consumers financing alone
Goods that receive repeated use (durable goods) may be more
easily be sold with financing that amortizes the costs over the life of
the product
42
For consumers…
Who suffer from self-control problems, using budget mechanism
could be an effective tool
Who do not suffer from self-control problems, budgets should be
set to maximize the enjoyment from consumption over time
More generally, people who behave according to mental accounting
heuristics can potentially improve their wellbeing by reevaluating
their spending budgets regularly, cutting budgets for which the
marginal utility is low relative to others
43
People use mental accounts to make decisions
44
1. Consider a high school student who gets lunch money,
money from a part time job, an allowance, and a raise. How
does each source matter?
2. Suppose you manage a factory. What is the best way to
frame incentive pay bonuses?
3. How should you think about buying a video game for your
friends when you know they worry about temptation and
that they have different mental accounts?
45
Shape of value function indicates:
46
Case 3A: A Loss and a Gain, but the net is positive (under
strong loss aversion)
x>0, y<0, x+y>0
If there is strong loss aversion, then the individual feels better
off integrating
A value function conforms to strong loss aversion, if for any two
positive numbers z1 and z2, with z2 > z1, it is always the case that
𝑣𝑔 𝑧2 − 𝑣𝑔 𝑧1 < 𝑣𝑙 𝑧2 − 𝑣𝑙 (𝑧1 )
This requires that a loss function has a greater slope than the
gain function at a given distance from the reference point
The slope over losses near the reference point is always assumed to
be steeper than the slope over gains
Further, the slope over gains is decreasing owing to diminishing
marginal utility over gains
47
Utility Value
v x
v x y
y
x y x
Dollar Value
v x v y
v x
v y
48
Explanation of the figure:
• v(x) > 0, v(y) <0, |v(x)|< |v(y)| implies v(x) + v(y) will lie in
the lower vertical axis
• On the other hand, x>0, y<0, and |x|>|y| implies x+(-y)>0
and hence, v(x+(-y)) lies on the upper vertical axis
• Therefore: v(x+(-y)) > v(x) + v(y)
49
• Case 3B: A Loss and a Gain, but the net is positive
(without strong loss aversion)
x>0, y<0, x+y>0
• In absence of strong loss aversion, whether an individual feels
better off or worse of by integrating relative to segregating
cannot be unambiguously determined
50
Utility Value
v x
v x v y
v x y
y
x y x
v y Dollar Value
51
The previous figure shows that in absence of strong loss
aversion [check for any two positive numbers 𝑧1 and 𝑧2 with
𝑧2 > 𝑧1 , we now have 𝑣𝑔 𝑧2 − 𝑣𝑔 𝑧1 > 𝑣𝑙 𝑧2 − 𝑣𝑙 (𝑧1 )], v(x) +
v(y) > v(x+(-y))
However the reverse can also be true
52
Case 4: A Loss and a Gain, but the net is negative
x>0, y<0, x+y<0
Indeterminate
Try!
53
Up until now, prospect theory value function written in terms of
monetary outcomes and a reference point as a monetary
amount
This type of analysis suffices when considering a single
consumption activity/good
If we are considering multiple consumption activities, it may be
that the consumer faces a reference point that includes
consumption level of each good (multiple reference points)
54
Someone who consumes 2 eggs and 1 toast for breakfast
every morning, would consider 2 eggs and 2 toasts as a gain
or 3 eggs and 1 toast as a gain, and 1 egg and 1 toast as a loss
But, what about 1 egg and 2 toasts?
Loss in one dimension and gain in the other
55
x2
x2r
v x1 , x2 | x1r , x2r k
x2 ym p1 x1 p2
x1r x1 56
On the right side of the kink (reference point), loss in good 2
and gain in good 1
Small losses in good 2 must be compensated with large gains in
good 1
On the left side of the kink, loss in good 1, and gain in good 2
Small losses in good 1 must be compensated with large gains in
good 2
57