The document compares the management, support, and RMA options of Sophos AP6 Wi-Fi 6 access points to competitors. Key aspects summarized include:
- Sophos AP6 can be managed locally or through a paid Central management subscription on a per-AP basis. Lifetime hardware warranty is included.
- Competitors like Aruba, Ruckus, and UniFi require management subscriptions paid annually per AP, while Extreme and Fortinet require them to access full feature sets.
- Support levels and RMA response times vary between basic (included with hardware) to advanced support subscriptions providing 24/7 phone support and faster RMA.
The document compares the management, support, and RMA options of Sophos AP6 Wi-Fi 6 access points to competitors. Key aspects summarized include:
- Sophos AP6 can be managed locally or through a paid Central management subscription on a per-AP basis. Lifetime hardware warranty is included.
- Competitors like Aruba, Ruckus, and UniFi require management subscriptions paid annually per AP, while Extreme and Fortinet require them to access full feature sets.
- Support levels and RMA response times vary between basic (included with hardware) to advanced support subscriptions providing 24/7 phone support and faster RMA.
The document compares the management, support, and RMA options of Sophos AP6 Wi-Fi 6 access points to competitors. Key aspects summarized include:
- Sophos AP6 can be managed locally or through a paid Central management subscription on a per-AP basis. Lifetime hardware warranty is included.
- Competitors like Aruba, Ruckus, and UniFi require management subscriptions paid annually per AP, while Extreme and Fortinet require them to access full feature sets.
- Support levels and RMA response times vary between basic (included with hardware) to advanced support subscriptions providing 24/7 phone support and faster RMA.
The document compares the management, support, and RMA options of Sophos AP6 Wi-Fi 6 access points to competitors. Key aspects summarized include:
- Sophos AP6 can be managed locally or through a paid Central management subscription on a per-AP basis. Lifetime hardware warranty is included.
- Competitors like Aruba, Ruckus, and UniFi require management subscriptions paid annually per AP, while Extreme and Fortinet require them to access full feature sets.
- Support levels and RMA response times vary between basic (included with hardware) to advanced support subscriptions providing 24/7 phone support and faster RMA.
Sophos AP6 Aruba Instant On Aruba (HPE) Central RUCKUS Cloud UniFi Cloud Console ExtremeCloud IQ FortiLAN Cloud Cloud Managed Wireless Wi-Fi in WatchGuard Cloud (WNM) Free tier provides basic configuration N - Web/app management of up to Free tier ('Connect') provides basic with limitations (e.g., max 30 APs/3 Local management included with HW 50 APs and switches is included with Y - priced at $29.00 /month, single configuration with limitations (e.g., Switches, data retention limited to 7 purchase; Central management is Y - per AP; two tiers - Foundation and Y - per AP; two tiers - MR Enterprise Y - per AP; two tiers - Standard Wi-Fi Management - subscription required HW purchase; no paid option to Y - per AP license to manage up to 500 APs and max 10 APs, max 4 SSIDs etc.); days); Y - per AP included with Support subscription - Advanced and MR Advanced and USP Wi-Fi extend mgmt. beyond the 50 device switches Full mgmt. requires subscription per Full mgmt. requires subscription per per AP limit AP (two tiers - Pilot and CoPilot) AP (called "FortiLAN Cloud FAP Adv. Mgmt. License")
HW purchase includes 90 days of
Lifetime hardware warranty included Support and basic RMA included with Lifetime hardware warranty included 24x7 support (excluding holidays) and Basic RMA included with HW HW purchase includes basic support HW purchase includes 90 days of 8-5 with HW purchase; Aruba Central license; Optional with HW purchase; 2 years of limited hardware warranty; purchase, advanced RMA sold as an (no phone) and limited RMA; the "UI Mon-Fri support and RMA; post 90 Support subscription includes 'Foundation Care' support add-on FortiLAN Cloud subscription includes Support/RMA subscription Optional 'Foundation Care' support add-on; Care" add-on plan, sold in the US only, days an ExtremeWorks support Included with both MR licenses Included with WNM license Included with both licenses advanced RMA, 24x7 phone support, upgrades RMA to either next business advanced RMA, 24x7 phone support, add-on uplifts RMA to next business Support included with Ruckus Cloud enables priority RMA service; no paid contract is needed, which entitles firmware updates, and Sophos day exchange or 4-hour onsite repair firmware updates, and cloud day exchange and extends support license option to upgrade support 24x7 support and accelerated RMA Central management and replacement management for the duration of the contract period
FortiAP UTP series requires an
Most security features including AV, Optional 'Aruba Pro Care' support add- additional "FortiGuard UTP sandbox, web/app control etc. are Other subscription/license fees on entitles priority access to senior Subscription" license to get security part of the advanced capabilities add- support engineers features such as IPS, app control, web on package filter, AV etc. Wi-Fi 6 capabilities such as OFDMA, BSS coloring, TWT etc. ● ● ● ● ● ● ● ● ● ● ● Wi-Fi 6E APs (6 GHz band support) ● ● ● ● ● ● (AP6 420E and 840E) ● MU-MIMO ● ● ● ● ● ● ● ● ● (AP6 840/E) Max 50 Instant On APs and switches WatchGuard Cloud can only manage only; enterprise APs are managed Cloud mgmt. support for 6E models Central management of all APs ● ● ● ● ● ● ● Wi-Fi 6 APs, Wi-Fi 5 APs are managed separately via the Aruba Central (R560 & R760) in roadmap in the "Wi-Fi Cloud" console console ● ● Cloud-based unified console to manage multiple products ● ● ● ● (APs and switches only, max 500 (FortiLAN Cloud can manage APs and ● (WNM supports APs & switches only) ● (e.g., Web, Email, Endpoint, Wireless etc.) (APs, switches and SD-WAN only) (APs and switches only) (APs, switches and SD-WAN only) devices supported) switches only) WPA3 personal (SAE) ● ● ● ● ● ● ● ● ● ● WPA3 enterprise and enhanced open (OWE) ● ● ● ● ● ● ● ● ● ● Enterprise authentication (RADIUS) ● ● ● ● ● ● ● ● ● ● Fast Transition (802.11r) ● ● ● ● ● ● ● ● ● Top-tier license (USP Wi-Fi Mgmt.) Rogue AP detection ● ● ● ● ● ● ● ● required ● ● ● (Supports adding rogue AP (Supports adding rogue AP ● Limited (rogue and suspected), Evil Enhanced rogue AP classification (Rogue, untrusted, evil twin etc.) ● ● (Supports adding rogue AP classification profiles and mitigation classification profiles and mitigation (Supports containment) twin on AP330 and AP430CR only classification profiles) controls) controls) Mesh ● ● ● ● ● ● ● ● ● Auto channel selection ● ● ● ● ● ● ● ● ● ● Captive portal customization requires Hotspot (Captive Portal) ● ● ● ● ● ● ● ● ● top-tier license Customer scheduled firmware update ● ● ● ● ● ● ● ● ● ● Standard license includes reporting for past 24 hours only, could be Connected clients reporting ● ● ● ● ● ● ● ● ● extended to 30 days with top-tier license Device vendor visibility (e.g., Apple, Samsung etc.) ● ● ● ● ● ● ● ● Band steering ● ● ● ● ● ● ● ● Airtime fairness ● ● ● ● ● ● ● ● Not available at launch, future ● ● ● ● Synchronized Security (EP/Mobile) availability TBC post-launch (requires ClearPass OnGuard NAC) (requires Cloudpath NAC) (requires ExtremeControl NAC) (requires Cisco ISE NAC) Walled garden (allowed websites / IP addresses) ● ● ● ● ● ● ● Social login ● ● ● ● ● ● ● ● Not available at launch, future Authentication with OTP (One time password - SMS) ● ● ● ● ● ● availability TBC post-launch ● ● ● Not available at launch, future ● Web traffic visibility and control (web usage insight) ● ● ● (Web filtering requires the FortiGuard (visibility only, control using Cisco (Requires advanced capabilities add- availability TBC post-launch (visibility only) UTP Subscription license) Umbrella license) on) ● ● Not available at launch, future ● ● ● Application traffic visibility and control ● ● (App control requires the FortiGuard (Requires advanced capabilities add- availability TBC post-launch (App-specific firewall policies) (visibility only) (Layer 7 firewall rules) UTP Subscription license) on) MAC filtering ● ● ● ● ● ● ● ● ● ● Client isolation ● ● ● ● ● ● ● ● ● ● Trusted Platform Module (TPM) ● ● ● ● ● Note: While the majority of features shown as "not available at launch" are planned to be introduced in subsequent releases, inclusion here does not guarantee future availability.
NOVEMBER 2023, CONFIDENTIAL - SOPHOS INTERNAL AND CHANNEL PARTNERS ONLY - DO NOT REDISTRIBUTE