SOFIA BIASI

Tampa, FL · 813-943-1202
Email: sofiapbiasi@gmail.com

OBJECTIVE__________________________________________________________
 Seeking part-time position

SUMMARY OF QUALIFICATIONS______________________________________________
 Highly energetic, hard-working achiever and communicator, with strong listening skills
 Quick learner, eager to learn and follow directions
 Excellent team player who thrives in teamwork situations
 Responsible and reliable, with record of professionalism

EDUCATION___________________________________________________________
St Mary's University, Twickenham, London
 Criminology and Psychology
 Anticipated graduation May 2027

Tampa Catholic High School – Tampa, FL

 Graduated May 2023

WORK EXPERIENCE______________________________________________________
Hostess/Greeter
April 2023-August 2023
C-House Restaurant- Tampa, FL
 Courteously answer phone calls, welcome and seat guests, and present menus
 Prepare seat arrangements and organize reservations to ensure guest satisfaction.
 Monitor dining room for proper cleanliness and supply levels.
 Follow up with dinners to ensure their satisfaction and address any additional requests.

Hostess/Greeter
April 2022-August 2022
Goody Goody Burgers- Tampa, FL
 Greet guest in a timely manner with a friendly attitude and a smile.
 Present menus to guest and answer questions about menu items, making recommendations upon request.
 Follow up with customers to ensure that they are enjoying their meals and take action to correct any problems.
 Clean tables by i.e. removing dirty dishes, linens, silverware and glassware.
 Replenish supply of clean linens, silverware, glassware, and dishes.

Associate
July 2021-September 2021
Sea Maids Creamery- Tampa, FL
 Responsible for serving food, preparing the dining room, and fulfilling customer requests.
 Prepared customer orders to exact standards of the customer and Sea Maids Creamery.
 Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
 Provided excellent customer service

SKILLS___________________________________________________________________
 Spanish-Conversational  Customer Service Skills
 Proficient in Microsoft office  Public Speaking
 Rapid problem-solver  Sports coaching
 Reservations Management  Team collaboration
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