Netaccess l50

User Manual
netAccess L-200 Series

Payment Routers
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COPYRIGHT NOTICE
Information contained in this document is subject to change without notice.
THIS DOCUMENT IS THE PROPRIETARY PRODUCT OF GHL SYSTEMS BHD. ANY UNAUTHORIZED DISCLOSURE,
USE, REPRODUCTION, MODIFICATION, DISTRIBUTION, OR TRANSFER OF THIS DOCUMENT IS STRICTLY
PROHIBITED. COPYRIGHT (C) GHL SYSTEMS BHD 2009. ALL RIGHTS RESERVED.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of GHL Systems Bhd.
RESTRICTED RIGHTS LEGEND
This Document and any materials accompanying the Document, if any, (the “Products”) are commercial
documentation and commercial product developed exclusively at private expense, and in all respects are
proprietary data belonging solely to GHL Systems Berhad, except otherwise stated.
All product names mentioned herein are for identification purposes only and may be trademarks and/or
registered trademarks of their respective companies and/or institutions.
 2009 by GHL Systems Berhad. All rights reserved. GHL, the GHL logo, netAccess, netAccess L-200 series and
other GHL Systems Berhad products and services mentioned herein as well as their respective logos are
trademarks or registered trademarks of GHL Systems Berhad in Malaysia and in several other countries all over
the world. All other product and service names mentioned are the trademarks of their respective companies.
Data contained in this document serves informational purposes only. National product specifications may vary.
Document Version: 2.5

Date of Publication: November 2009
i|Page

Document History
Version Date Author Description

2.0 May 2009 Cristina Yap Document Creation.
2.1 May 2009 Cristina Yap Updated web configuration graphics
2.2 May 2009 Cristina Yap 1. Changed logo.

2. Updated to new Web Configuration pages screen shots.
2.3 June 2009 Cristina Yap 1. Added Document History page.

2. Updated weight and dimensions in Technical
Specifications.
3. Parameters changed in some sections due to updated
Web Configuration pages.
4. Updated to latest Web Configuration pages.
2.4 June 2009 Cristina Yap 1. Updated Systems Configuration to take out XMPP
configuration.
2.5 Sept 2009 Cristina Yap 1. Added cautionary note for ID naming.
(pg. 24)
2. Expanded Pattern Configuration. (pg. 27-29)
3. Expanded Dependencies Configuration. (pg. 30)
4. Added Chapter 4: Deployment Scenarios and Sample
Configurations (pg 31-40)
5. Updated Appendix B: Pattern Matching Conventions (pg
41-44)
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Table of Contents
Chapter 1: Introduction to netAccess L-Series ............................................... 1

Introduction to netAccess L-Series ................................................................................ 1
The netAccess L-200 series ............................................................................................ 1
L-Series devices - Features at a glance ........................................................................... 2
NetAccess L-200 Series Front/Back View ....................................................................... 3
Status Lights ................................................................................................................. 4
Technical Specifications ................................................................................................ 5
Chapter 2: System Configuration Guide ........................................................ 6
Getting Started ............................................................................................................. 6
Login Page .................................................................................................................... 7
Default Page ................................................................................................................. 9
Configuring the netAccess L-Series device ................................................................... 11
System Tools Buttons ................................................................................................. 11
Device Information Tab............................................................................................... 12
System Tools Tab ........................................................................................................ 12
System Tools - Settings Tab ......................................................................................... 12
Upgrade Tab ............................................................................................................... 17
PING Test Tab ............................................................................................................. 18
Device Restart Tab ...................................................................................................... 19
Logout ........................................................................................................................ 19
Chapter 3: NetRouter Configuration Guide ................................................. 20
Configuring the NetRouter Services ............................................................................. 20
GPRS Settings ............................................................................................................. 21
RS232 Settings ............................................................................................................ 22
RS 485 Settings ........................................................................................................... 23
TCP/IP Settings Page ................................................................................................... 24
Default Settings for the TCP/IP channels ..................................................................... 25
Pattern Configuration ................................................................................................. 27
Dependencies Configuration ....................................................................................... 30
Chapter 4: Deployment Scenarios and Sample Configurations ................... 31
Pre-requisite conditions .............................................................................................. 31
Scenario 1: L-50 serving 3 PSTN Terminals ............................................................. 32
Scenario 2: L-200 Optimus converts PSTN to GSM/GPRS ........................................ 33
Scenario 3: L-100 as a Port Extender ...................................................................... 34
Scenario 4: L-100 as a Wireless Concentrator ......................................................... 35
Scenario 5: L-200 in a Multi-lane Deployment with Dual GPRS ............................... 36
Scenario 6: L-300 or L-350 VPN connection over GPRS ........................................... 37
High Availability Configurations .................................................................................. 38
Scenario 7: 3 levels of failover connections ............................................................ 39
Scenario 8: L-200 Dual SIM GPRS failover............................................................... 40
Appendix A: Cable Specifications ................................................................. 41
Cable 1: Serial cable for terminals (Verifone) ............................................................... 41
Cable 2: Serial cable for terminals (Sagem) .................................................................. 41
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Cable 3: Console cable for netAccess L-Series .............................................................. 42
Appendix B: Pattern Matching Conventions ................................................ 43
Pattern Matching Operators ....................................................................................... 43
Examples of Patterns .................................................................................................. 44
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Chapter 1:
Introduction to
netAccess L-Series
Introduction to netAccess L-Series
The netAccess L-Series is a family of versatile financial payment routers, capable of

supporting multiple payment devices in a LAN environment, providing a variety of
connectivity options to provide high availability connection to the main payment backbone.
With its compact form factor, the L-Series device can be placed discreetly at payment
counters or cash registers to connect several payment devices to the payment host.
The netAccess L-200 series
The L-200 series is designed for a medium sized merchant environment to connect up to 10
terminals using the usual transports such as RS232, RS485 and TCP/IP through a single GPRS
channel. The L-200 model supports 2 SIM cards to ensure the communications are not
affected by failure of the primary mobile network. The device will automatically switch from
primary SIM to the secondary SIM if the primary network goes down.
Figure 1: netAccess L-200
netAccess L-200 Series Manual 1|Page

L-Series devices - Features at a glance
L-100 L-200 L-300 L-350

Hardware/Interface Ports
RS232 Ports 3 / 21 3 / 21 3 / 2 / 11 3 / 2 / 11
RS485 Ports 0 / 11 0 / 11 0 / 1 / 21 0 / 1 / 21
Ethernet Ports 1 1 2 2
GPRS SIM slots 1 2 1 2
WiFi N/A N/A Optional Built -in AP
HSDPA N/A N/A Optional Optional
SD Card slot No Yes Yes Yes
Uplink/Downlink channels
Maximum downlink devices 5 10 15 30
Maximum uplink channels2 8 8 10 10
RS485 (downlink) 5 10 15 30
TCP/IP (downlink) 5 10 15 30
DSL External External External External
Device Functions
Web-based Configuration Yes Yes Yes Yes
Pattern Matching Yes Yes Yes Yes
Intelligent Failover Yes Yes Yes Yes
SSL support Yes Yes Yes Yes
VPN support No No Yes Yes
SNMP support Yes Yes Yes Yes
XMPP support Yes Yes Yes Yes
Gateway functionality Yes Yes Yes Yes
1
RS485 module is an option. The device can have any combination of RS232 and RS485 ports but the total of
ports is 3.
2
Number of uplink channels supported varies based on device CPU load.

NetAccess L-200 Series Front/Back View
Legend:
1. Ready LED 9. RS232_2 port
2. RS232 Activity LEDs3 10. SD Card slot
3. GPRS Signal and activity LEDs 11. GPRS Antenna connector
4. Ethernet Activity LED 12. SIM #2 slot (no tray)
5. SIM #! Tray slot 13. Power DC In socket
6. SIM Eject button 14. USB Host Port
7. USB Slave Port 15. RS232_1 port
8. RS232_3 or RS485 port 16. Ethernet port
(depends on model option)
3
If RS485 is present, it is represented by RS232_3

Status Lights
The Status Lights on the front panel indicate the operational status of the device.
Status LED State of LED / Colour Description

Solid / Blue All modules and connections OK
Power
Slow Blink / Blue Startup in progress
RS232/RS485 Activity Fast Blink / Orange Data transmission in progress
PSTN Activity Fast Blink / Orange Data transmission in progress
WiFi Activity Fast Blink / Orange Data transmission in progress
Off SIM not active4
On / Orange Connecting/Registering to GPRS network
1 blink / Orange Weak Signal
GPRS Signal Strength
2 blinks / Orange Average Signal
3 blinks / Orange Good Signal
4 blinks / Orange Excellent Signal
Fast Blink / Orange Data transmission in progress
GPRS Activity 1 blink/ 1 sec Searching for GPRS network
1 blink / 3 secs Registered to GPRS network
GPRS Activity (HSDPA) Normal blink / Orange Data transmission in progress
Ethernet Activity Fast blink / Orange Ethernet network is up
4
The active sim will show a light, the inactive SIM’s LED will be off.

Technical Specifications
L-100 Series L-200 Series L-200 Optimus L-3xx Series
RS232 Serial
RS232 Serial RS232 Serial
GPRS (optional)
Connectivity (optional) (optional)
TCP/IP GPRS / HSDPA
GPRS GPRS
PSTN TCP/IP
TCP/IP TCP/IP
PSTN
RS232
RS232/RS4855 RS232/RS4856
RS232/RS4855 POS/PBX
RS232 x2 RS232 x2
RS232 x2 Phone/Fax
Ethernet Ethernet x 2
Ports Ethernet Ethernet
USB Slave USB Slave
USB Slave USB Slave
USB Host USB Host
USB Host USB Host
SD Card Slot SD Card Slot
SD Card Slot
RS232 Activity x 3 RS232 Activity x 3 POS/PBX Activity RS232 Activity x 3
GPRS Signal GPRS Signal x3 GPRS Signal
Status Strength Strength x 2 GPRS Signal Strength x 2
Indicators GPRS Activity GPRS Activity Strength x 2 GPRS Activity
Ethernet Activity Ethernet Activity GPRS Activity Ethernet Activity
Ethernet Activity
Dimensions
W x L x H 12.5 x 10.1 x 4.1 12.5 x 10.1 x 4.1 12.5 x 10.1 x 4.1 13.8 x 12.5 x 4.1
(cm)
Weight (g) 510 580 650 675
Power Source
DC 12V 1A DC 12V 1A DC 12V 1A DC 12V 1A
(Standard)
Power Source
DC 7V 1.5A DC 7V 1.5A DC 9V 1.4A DC 7V 2A
(Minimum)
Power Source
DC 40V 0.3A DC 40V 0.3A DC 20V 0.6A DC 40V 0.3A
(Maximum)
Operating -5 to 55 °C -5 to 55 °C -5 to 55 °C -5 to 55 °C
Conditions 20-80 humidity 20-80 humidity 20-80 humidity 20-80 humidity
5
If the RS485 port is present then the third RS232 port is not available.
6
The L-3xx series supports combinations of total of 3 S232 and RS485 ports.

Chapter 2:
System Configuration
Guide
Getting Started
The netAccess L-Series devices are preconfigured with default system parameter values.
These need to be customized to the production environment during deployment. This
section guides the user through the System Configuration Pages.
Configuration Interface
The netAccess L-Series devices are configured through a web-based interface.
Requirements for configuration:
Item Description
Computer Notebook or desktop with LAN port and running TCP/IP protocol
with IP Address: 192.168.1.10
LAN Connection Cross cable plugged into TCP/IP port of L device
Web Browser Recommended web browser to use is Internet Explorer (version
6.0 and above) with the resolution of 1024 x 768
Figure 2: Connection from Notebook to netAccess L-Series device

Connecting to the netAccess L-Series device
The default IP for netAccess L-Series devices is 192.168.1.1. Access the web configuration
page by entering the IP into the Address Bar of the Web Browser:
Figure 3: Enter the netAccess L-Series default IP into the Address Bar (Internet Explorer)
Press ENTER to access the Login Page and begin configuring the netAccess L device.
Login Page
The Login Page is displayed upon connection to the netAccess L-Series device:
Figure 4: Login page for netAccess L-200

Logging in
Key in the password in the input box and click Submit to enter the configuration pages. The
default System Password is admin.
The default password can be changed once logged into the configuration pages.
Wrong password entered
If a wrong password is entered, the system will deny access and display “Invalid Password”:
Figure 5: Invalid Password Error

Default Page
The default page is displayed upon successful login. It shows the information about the
system configuration, parameters and status of the netAccess L-200 series device.
Figure 6: netAccess L-200 Default Page shows the status and information of the device
Clicking on the Device Information button will display this same screen.
Software Information
This section displays the Software Information of the device:
Item Description
Linux Kernal Version Reports the version of the Linux Kernal
ROMFS Version Reports the Build version of the ROM
NetRouter Version Reports the Build version of the NetRouter firmware
Web server Version Reports the Build version of the Web server application

Hardware Information
This section displays the Hardware Information of the device:
Item Description
Product Type netAccess L-Series of Payment Routers
Model Model of the device – L-350
Hardware Version Version of the netAccess L-Series Hardware
Manufacturer GHL Systems
Serial Number Serial number of the netAccess L-Series device
MAC MAC Address of the network port of the netAccess L-Series device
System Status
This section displays the System Status Information of the device:
Item Description
Mem Free Free memory of the system
CPU Load % Load on the CPU
ETH1 IP IP Address of first Ethernet port (ETH1). Default: 192.168.1.1
Gateway1 Gateway IP of first Ethernet port (ETH1).
ETH2 IP IP Address of second Ethernet port (ETH2). Default is blank.
Gateway2 Gateway IP of second Ethernet port (ETH2).
DHCP Status Indicates if the DHCP server on the netAccess L-Series device is
turned on or off, default is off
Mobile Status
This section displays the status of the active SIM card on the device:
(Note: This could be GPRS or HPDPA)
Item Description
Status Status of the active SIM Card
Uptime Uptime of the connection
Downtime Downtime of the connection
Signal Strength Strength of the signal
IP Address IP address of the GPRS connection
Received / Transmitted Number of bytes received and transmitted
Service Provider Name of service provider of the SIM
netAccess L-200 Series Manual 10 | P a g e

Configuring the netAccess L-Series device
The netAccess L-Series devices may be configured on two levels:
Level Notes
System System wide configuration such as IP Address, configuration files
and System Firmware updates. System configurations are set using
the System Tools button.
System configuration changes require a System restart for changes
to take effect.
NetRouter Configuration of NetRouter Services and Features such as Uplink
connections, GPRS connectivity parameters, Routing Patterns and
Service Dependencies. NetRouter configurations are set using the
menu bar at the side.
NetRouter configuration changes require the NetRouter services to
be restarted for the changes to take effect.
System Tools Buttons
The System Tools Buttons are located right underneath the title bar of the configuration
pages:
Figure 7: System Tools Button bar
The System Tools Buttons provide access to the configuration pages of the netAccess L-200
series device System Parameters:
Item Description
Device Information Displays or refreshes the Device Information Page.
System Tools Tools for configuring and managing the system.
Restart netRouter Restart the netRouter services.
Logout Log out of the management console.

Device Information Tab
This tab displays the Device Information Page, which was described in the previous chapter.
System Tools Tab
The System Tools Button gives access to the system configuration pages:
Page Description
Setting Tab Settings for the following items:
 Ethernet Setting (System IP settings)
 Admin Setting (Change system password)
 Time Setting (Change system time)
Download Tab Download system logs and configuration file.
Upgrade Tab Load new configuration or system image files into the device.
Ping Test Tab PING other hosts in the network.
Restart Restart the netAccess L-200 series device.
IMPORTANT NOTICE:
Any changes to the System Settings (except for Admin password changes and time changes)
requires a system restart.
System Tools - Settings Tab
Figure 8: The System Tools Setting tab

Ethernet Settings
Figure 9: System Tools – Settings Tab - Ethernet Setting
Field Description
IP Address IP Address of the Ethernet Port.
Netmask Subnet mask for the Ethernet Port.
Gateway Gateway for the Ethernet Port.
DHCP Server Check this to enable a DHCP server on this Port.
DHCP Options
Start IP Start of IP range to be dispensed by the DHCP server on this Ethernet Port.
End IP End of IP range to be dispensed by the DHCP server on this Ethernet Port.
NetMask Subnet Mask of the DHCP range.
Gateway Gateway for the DHCP range (Set this to the IP address for that Port).
DNS DNS setting for the DHCP range
Set Click on SET button to save the configuration
Important Notice: After changing the IP settings, the netAccess L-Series device must be
restarted for the new IP settings to take effect.

Admin Settings
This option is used to change the default password (‘admin’) to a new password.
Figure 10: System Tools – Settings Tab - Admin Setting
Field Description
Old Password Key in the old password. The dfault password is admin.
New Password Key in the new password. Password will not be displayed.
Confirm New Key in the new password again to verify the password keyed in above.
Password
SUBMIT Submit button saves the new password
RESET Reset button clears all the fields
Follow these steps to change the system password:
1. Key in the old password in the Old Password input box.

2. Key in the new password in the New Password input box.
3. Key in the new password again in the Confirm New Password input box. This ensures
that the password has been entered correctly as the passwords will not be displayed.
4. Click SUBMIT to save the new password.
5. A prompt will appear asking the user to ‘Confirm Changes?’
6. Click on YES and the password will be updated. A message will appear stating
“Password updated successfully”.
Note: There is no need to restart the system after a password change.

Time Setting
This option is used to change the date and time on the device.
Figure 11: System Tools – Settings Tab - Time Setting
Field Description
Date Key in the date in (DD/MM/YYYY format.
Time Key in the time in HH:MM:SS format.
SUBMIT Submit button saves the date/time.
RESET Reset button clears all the fields.
Note: There is no need to restart the system after a password change.

Download Tab
This tab allows the user to download the system logs and the current configuration file.
Figure 12: System Tools – Download Tab
Download System Logs
The netAccess L-Series devices have the capability to retain logs for troubleshooting
purposes. The Log files have a file size limit of 512 KB. The Logs will be overwritten once this
maximum size has been reached.
Click on the Download button to download the system logs. The logs will be compressed in
tar7 format.
Figure 13: File Download dialogue box
Click on the Save button to save it to the hard drive.
7
Files compressed in .tar format may be opened using programs such as WinRAR, WinZip or other compatible
compression programs.

Download Current NetRouter configuration file
Click on the Download button in the section marked Download Current XML configuration
file to save the current XML configuration file to disk. The file name will be
netrouter_config.xml.
Upgrade Tab
This tab allows the user to upgrade the System Image or update the NetRouter
configuration file.
Figure 14: System Tools – Upgrade Tab
Upgrade NetRouter Configuration File
The netAccess L-Series configuration is stored in XML format. The device may be quickly and
easily configured by loading a pre-configured XML file.
Follow the steps below to update the configuration XML file
1. Click Browse to select the new XML file from a location on the configuration
computer. The file name must be netrouter_cfg.xml.
2. Click Apply to save the configuration file to the device.
3. Once complete, the netAccess L-200 series device will automatically restart for the
new settings to take effect.

Updating the System Image File
The netAccess L-200 series device may be upgraded by uploading a System Image File.
Follow these steps to update the System Image File
1. Click Browse to select the new XML file from a location on the configuration
computer. The file name will be named {SystemVersionNumber}.NUP.
2. Click Apply to apply the System Image File to the device.
3. Once complete, the L-200 device will automatically restart.
IMPORTANT NOTE: The device must be restarted in order to have the new System Image
take effect.
PING Test Tab
This function allows the user to test the IP network connectivity of the netAccess L-200
series device.
Figure 15: System Tools – Ping test
To use, enter the IP to be tested and click on PING.
4 PING packets will be transmitted to the Test IP and the response recorded. The results will
be displayed below the input box.

Device Restart Tab
Restart the netAccess L-200 series device from this page.
Figure 16: System Tools - Restart Device Tab
The netAccess L-200 series device MUST be restarted after any changes that affect the
device such as IP configuration, XMPP configuration or updates of the System Image. The
exception to the rule is that admin password changes or date/time changes do not require
the device to be restarted.
Logout
Clicking on the Logout menu button will exit the configuration pages and return the user to
the Login Screen.

Chapter 3:
NetRouter
Configuration Guide
Configuring the NetRouter Services
Once the System configuration is complete, the next step is to configure the NetRouter
services of the netAccess L-Series device.
The NetRouter configuration includes the configuration of the Uplink and Downlink channel
communications, Routing Patterns and Service Dependencies.
The NetRouter configuration menu is found at the Side-Menu bar and contains the following
items:
Item Description
Mobile Settings Configure mobile communications settings
RS232 Settings Configure RS232 communications settings
Configure RS485 communications settings
RS485 Settings
(Available only if RS485 module is present)
PSTN Configure PSTN communications settings
Configure TCP/IP settings for the NetRouter uplink/downlink
TCP/IP Settings channels (not to be confused with the system TCP/IP settings in
earlier section)
Patterns Define routing pattern definitions
Dependencies Define system service dependencies
Figure 17: NetRouter configuration Menu Bar

GPRS Settings
Click on GPRS Settings on the Left Menu Bar. This page sets the communications parameters
for the mobile communcations channel.
Figure 18: GPRS Settings Page
Setting Description
SIM ID This device support 2 SIMS:
 Primary – SIM in Slot 1
 Secondary – SIM in Slot 2
APN Access Point Name - the name used to identify a general packet
radio service (GPRS) bearer service in the GSM mobile network.
Mobile network provider dependent.
Username Mobile network provider dependent.
Password Mobile network provider dependent.
Authentication mode Mobile network provider dependent. Options are:
 PAP
 CHAPS
IP Address Depends on mobile network provider. Required if IP is not
dynamically assigned by the provider. Usually left blank.
Network Type The netAccess L-200 series supports GPRS or HSDPA
Keep Alive Ping Keep Alive Ping is used to ensure that the connection between the
netAccess L-Series device and the host is active. Click on the box to
check it and turn on Keep Alive Ping.
Ping IP This option appears if Keep Alive Ping is turned on. Enter the IP to
PING for Keep Alive Ping packets.
Apply Click to save the settings.
Cancel Click to exit without saving.
Click on the APPLY button to save these settings.

Note: The NetRouter service needs to be restarted before the settings take effect.

RS232 Settings
This page controls the communications parameters for the RS232 ports.
Figure 19: RS232 Settings Page
Setting Description
Communications Port Choose which COM port to configure
 RS232_1
 RS232_2
 RS232_3*
* Not available on models with RS485.
Baud Rate This COM port will communicate at this speed
 115200 (default)
 57600
 38400
 19200
 9600
Data Bit Number of bits in the data connection. Default: 8 bits.
Parity Parity setting for the connection. Default: None.
Stop Bit Number of Stop bits. Default: 1 bit.
Flow Control Type of flow control for the data connection. Default: None.
Pattern Recognition Patterns may be standard or custom-built from the Patterns
Definitions page. The netAccess L-Series device can route
transactions through this channel based on the Pattern
Recognition definition.

RS 485 Settings
(Available only if RS485 module is present)
This page controls the the communications parameters for the RS485 port. Depending on
the configuration of the netAccess L-Series device, this option may not be present in models
where there is no RS485 module present.
Figure 20: RS485 Settings Page
Setting Description
Communications Port The RS485 port uses the proprietary ESLP protocol by default.
Baud Rate This COM port will communicate at this speed
 115200
 57600(Default)
 38400
 19200
 9600
Data Bit Number of bits in the data connection. Default: 8 bits.
Parity Parity setting for the connection. Default: None.
Stop Bit Number of Stop bits. Default: 1 bit.
Flow Control Type of flow control for the data connection. Default: None.
Pattern Recognition Patterns may be standard or custom-built from the Patterns
Definitions page. The netAccess L-Series device can route
transactions through this channel based on the Pattern
Recognition definition.
NOTE: IF the RS 485 option is present, then the netAccess L-Series device will have one less
RS232 port.


TCP/IP Settings Page
This page configures the TCP/IP communications parameters for the uplink/downlink
channels.
Figure 21: TCP/IP Channels Settings Page
IP Setting Description
ID Descriptive label to describe the IP channel.
Important Note: ID may NOT contain any spaces.
Mode Mode of the particular channel:
 Listen – incoming channel
 Connection – outgoing channel
Type Defines the type of connection:
 On Demand Request Response (count packet timeout fr
last request, count idle timeout fr last response)
 On Demand (idle timeout only)
 Permanent
IP This is the IP of the destination of the connection. If it is listener,
the IP is 0.0.0.0 .
Port Port for the channel.
Idle timeout (ms) How long to wait (idle) before dropping connection.
Connection timeout How long to attempt connection before flagging a connection
(ms) timeout.
Pattern Recognition Routing information using pattern recognition. If a transaction
matches the pattern, it will be sent through that channel,
depending on the preference settings.
New Click to create a new TCP/IP Channel
To edit any of the default IP channels, click on the (edit) icon.

To delete any of the IP channels, click on the (trash) icon.

Types of connections
The following table explains the Connection Types:
Connection Type Description

On Demand Request Response Connection is established when a Request message is
received. System will wait for a Response message from
the host. The connection idle counter will begin from the
time when system receives the Response message and
drop the connection when the Idle Timeout has been
reached.
On Demand Connection is established when a Request message is
received. The connection idle counter will begin from the
time when last activity was detected on the connection
and drop the connection when the Idle Timeout has been
reached. It may mean that the connection will timeout
without waiting for the response.
Permanent The connection is always on.
Default Settings for the TCP/IP channels
Listener LAN GPRS

Connection to host over
For connections from Connection to host
Description TCP/IP (e.g. ADSL or
downlink over GPRS
router connection)
ID Listener LAN GPRS
Mode Listen Connection Connection
On Demand Request On Demand Request
Type Permanent
Response Response
IP 0.0.0.0 192.168.1.100 202.129.171.210
Port 3828 3828 3828
Idle Timeout 0 10000 60000
Connect Timeout 0 0 0
Pattern Recognition HEADER HEADER HEADER
Note: The settings above are default settings. The IP and ports for uplink connections will
differ according to the final deployed environments.

The Listener IP channel
Figure 22: Settings for TCP/IP Listener channel
The LAN Connection channel
Figure 23: Settings for LAN on-demand uplink channel

The GPRS Connection channel
Figure 24: Settings for GPRS on-demand uplink channel
Pattern Configuration
The Patterns for routing transactions based on certain message characteristics can be
defined here. For more details on creating the Routing Patterns, see Appendix B.
Figure 25: Pattern Configuration Page
Patterns defined on the netAccess L-Series devices ensure that the messages received from
downlink devices have been received in good condition and then routes the messages
according to the routes defined within the pattern.
To edit any of the patterns, click on the icon.

To delete any of the patterns, click on the icon.

Pattern definition
When the icon for a Pattern Format is clicked, the Pattern Definition page is displayed:
Figure 26: Pattern definitions Page
Setting Description
ID Descriptive label to describe the pattern.
Important Note: ID may NOT contain any spaces.
Format Definition of the Pattern
Protocol Defines the header of the Pattern message:
 HEX Header Length = 2
 BCD Header Length = 2
 HEX Length LRC = 2
 BCD Length LRC = 2
 NONE
TPDU Check box to indicate this message is routed using TPDU
Route Settings TPDU definition for routing. Click ADD button to add a new route.
Apply Click to apply settings.
Cancel Click to cancel.
To edit any of the routes, click on the icon.

To delete any of the routes, click on the icon.

Routes Definition
When the icon for a Route Setting is clicked, the Route Definition page is displayed:
Figure 27: Route definitions Page
Setting Description
Key If using TPDU routing, value is {TPDU_DST} otherwise it is blank.
Value Value of the TPDU
Destinations Defines the destination for that TPDU
ID ID of the destination, as defined in the TCP/IP Uplink page
Type Type of destination (default PRIMARY)
Protocol Defines the header of the Pattern message:
 HEX Header Length = 2
 BCD Header Length = 2
 HEX Length LRC = 2
 BCD Length LRC = 2
 NONE
Congested Number of transactions in the queue
Threashold Number of transactions exceeding the queue before the next
destination is engaged.
Apply Click to apply settings.
Cancel Click to cancel.

Dependencies Configuration
The L device has several services running that depend on other services. This screen allows
the user to define dependencies for the services. If a depended service is not available then
that particular Channel will not be usable.
Figure 28: Dependencies configuration Page
To edit any of the dependencies, click on the icon.

To delete any of the dependencies, click on the icon.
Dependencies Definition
When the icon for a Dependency is clicked, the Dependencies Definition page is
displayed:
Figure 29: Dependencies configuration Page

Chapter 4:
Deployment Scenarios
and Sample Configurations
Common usage scenarios for the netAccess L-Series devices
Scenario Applicable models Description

Mobile Telephony  L-50 Allow up to 3 PSTN terminals to connect to the
Converter  L-200 Optimus host through GPRS. The L-200 Optimus also
supports one telephone connection in addition
to 3 terminals.
Port Extender  L-100 Allow up to 3 RS232 devices OR more RS485
 L-200 devices to be connected to the payment router,
 L-300 all at the same time. Number of devices
 L-350 connected depends on the model.
Wireless  L-50 Transactions from EDC terminals (RS232, RS485,
transaction  L-100 TCP/IP, PSTN) are channeled through the device
concentrator  L-200 to share a single WIRELESS (i.e. GPRS) connection
 L-200 Optimus to the host. The higher end models support ADSL
 L-300 or Leased Line connections.
 L-350
Multi-lane  L-200 For larger merchants, transactions from EDC
deployment  L-300 terminals (using RS485 or TCP/IP) are channeled
 L-350 through the device to share the connection to
the host. Certain models have dual SIM capability
to ensure high availability of the connection.
VPN secure tunnel  L-300 The L-3xx series of devices can establish secure
 L-350 VPN connections to provide higher security for
the link.
High Availability  L-200 Multiple transport channels to the uplink (host
 L-200 Optimus side) ensures highest availability of the
 L-300 connection.
 L-350
Pre-requisite conditions
In order for transactions to be accepted via GPRS or ADSL, the Bank must have a Port open
on a public Internet IP. For better security, it is recommended to be a forwarded port on the
bank’s Internet facing firewall (using NAT).

Scenario 1: L-50 serving 3 PSTN Terminals
Figure 30: Deployment of L-50 POS-PBX
Setup:
A merchant with 3 PSTN terminals can use the L-50 to connect all 3 terminals to the
acquiring bank using GPRS. Instead of having 3 separate phone lines or splitting a single
phone line into 3 extensions, all 3 terminals are connected to the POS-PBX Hydra Smart
Connector plugged into the L-50. The terminals dial normally and the L-50 will convert the
signal into TCP/IP protocol and send it to the host over GPRS for approval.
Advantages:
 Single GPRS connection serves up to 3 terminals.
 Terminal application does not have to be changed.
 Cost savings in terms of line rental and call charges: For a low fixed cost, a 2 MB
GPRS package from the mobile operator is sufficient to cater for a moderately busy
outlet that does around 100 transacations a day or 4000 transactions a month.
Note: Transactions are assumed to be an average 500 bytes in size.
Considerations:
 The L-50 can only support one outgoing connection at any given time so it is not
suitable for high volume sites. It is intended to allow the merchant to share one
GPRS connection among 3 PSTN terminals with no modifications required on the
terminal.

Scenario 2: L-200 Optimus converts PSTN to GSM/GPRS
Figure 31: L-200 Optimus connects up to 3 terminals and one telephone
Setup:
A merchant with 3 PSTN terminals can use the L-200 Optimus to connect all 3 terminals to
the acquiring bank using GPRS. Instead of having 3 separate phone lines or splitting a single
phone line into 3 extensions, all 3 terminals are connected to the POS-PBX Hydra Smart
Connector plugged into the L-200 Optimus. The terminals dial normally and the L-200
Optimus will convert the signal into TCP/IP protocol and send it to the host over GPRS for
approval. In addition to that, with the netAccess L-200 Optimus, he can also connect a
telephone set to the device, while using a single mobile telephone SIM card to fulfill his
communcations needs.
Advantages:
 Single GPRS connection serves up to 3 terminals and one single-line phone.
 Terminal application does not have to be changed.
 Cost savings in terms of line rental and call charges: For a low fixed cost, a 2 MB
Note: Transactions are assumed to be an average 500 bytes in size.
Considerations:
 The L-200 Optimus can only support one outgoing connection at any given time.
 Transactional data takes precedence over voice calls – therefore, if a voice call is in
progress when a transaction is initiated, the phone set will beep 3 times and the
voice call will disconnect in 3 seconds.

Scenario 3: L-100 as a Port Extender
Figure 32: L-100 with 3 connected RS232 devices
Setup:
The netAccess L-100 can be used to extend the number of RS232 ports available for a retail
POS setup to overcome the limited number of serial RS232 ports for device integration. The
Electronic Cash Register (ECR) is connected using RS232 to a Terminal and a Contactless
Reader. Purchases are totaled on the ECR. The amount to pay appears on the ECR and is also
displayed on the Contactless Reader. The customer has a choice of Contactless or
Credit/Debit Card (Contact Cards). The payment is processed by the terminal and sent
through the netAccess L-100 to the Acquiring Host over GPRS or ADSL for authorization and
the response returned to the terminal and ECR.
Advantages:
 Allows up to 3 RS232 devices to be connected together.
 If using TCP/IP terminals, the L-100 supports up to 5 TCP/IP terminals
 If using RS485 terminals, the L-100 supports up to 5 RS485 terminals
 Cost savings in terms of line rental and call charges – For a low fixed cost, a 2 MB
 Suitable for small merchants who want an integrated, cost-saving setup.
 Existing RS232 terminals can be reused for this setup, no need to upgrade to TCP/IP
or GPRS terminals.
 TCP/IP terminals can be placed further away than RS232 terminals, useful for a
second or third counter.

Considerations:
 Connection is via GPRS or ADSL or Leased Line only – all three cannot be used
concurrently.
 Although the L-100 supports up to 5 device connections, RS232 connections are
limited to 3 devices only.

Scenario 4: L-100 as a Wireless Concentrator
Figure 33: Five RS485 or TCP/IP terminals connected to Acquiring Host via GPRS
Setup:
The netAccess L-100 can connect 5 RS485 serial terminals or 5 TCP/IP terminals to the
Acquiring Host over GPRS. The L-100 acts as a transaction concentrator that channels all the
transactions through a single GPRS connection to the Acquiring Host.
This setup is useful for offsite, temporary locations such as road shows or concourse
promotions run by merchants outside of their premises or medium sized merchants wanting
to save on communications costs.
Advantages:
 The L-100 supports up to 5 TCP/IP terminals OR 5 RS485 terminals.
 The L-100 acts as a transaction concentrator – transactions from multiple terminals
are channeled through a single GPRS or ADSL connection to the host.
 Does not require PSTN lines or other wired communications, suitable for temporary
setups such as road shows.
 Both TCP/IP and RS485 protocols support longer cable lengths compared to RS232 –
payment points can be more spread out for customers’ convenience.
 Cost savings in terms of line rental and call charges – For a low fixed cost, a 2 MB
 Suitable for small to medium sized merchants.
Considerations:
concurrently.
 The L-100 supports a maximum of 5 device connections only, which can be a
combination of RS232 (maximum 3 devices), RS485 and TCP/IP. If more than 5
connections are required, consider using either the L-300 or L-350 devices.

Scenario 5: L-200 in a Multi-lane Deployment with Dual GPRS
Figure 34: L-200 with 10 connected RS485 or TCP/IP terminals via GPRS
Setup:
The netAccess L-200 can connect 10 serial (RS485 or TCP/IP) terminals to the Acquiring Host
over GPRS. Higher avaialability is provided by second GPRS SIM. Like the L-100, it is a
transaction concentrator that channels all the transactions through a single GPRS
connection to the Acquiring Host, with the addition of a backup SIM card. If GPRS #1 goes
down, GPRS #2 will take over automatically. Only one SIM is active at any time. This setup is
useful for medium sized merchants who have multiple payment counters who cannot
tolerate downtime due to network problems.
Advantages:
 The L-200 supports up to 10 TCP/IP terminals or 10 RS485 terminals.
 The L-200 acts as a transaction concentrator – transactions from multiple terminals
are channeled through a single GPRS or ADSL connection to the host.
 Does not require PSTN lines or other wired communications, except as backup.
 Both TCP/IP and RS485 protocols support longer cable lengths compared to RS232 –
payment points can be more spread out for customers’ convenience.
 Cost savings in terms of line rental and call charges –A GPRS data package from the
mobile provider is a fixed cost compared to the variable costs of PSTN lines.
 Dual SIM provides robust connectivity.
 Suitable for small to medium sized multi-lane merchants.
concurrently.
Considerations:
 The L-200 supports a maximum of 10 device connections only, which can be a
combination of RS232 (maximum 3 devices), RS485 and TCP/IP. If more than 10
connections are required, consider using either the L-300 or L-350 devices.

Scenario 6: L-300 or L-350 VPN connection over GPRS
Figure 35: L-350 connected to host through VPN tunnel on GPRS
Setup:
The netAccess L-300/L-350 is capable of establishing a VPN tunnel over GPRS. This requires a
VPN Gateway server to be located in the Acquirer’s premises and this server must have
access to the Host.
Advantages:
Up to a maximum of 15 (for L-300) or 30 (for L350) devices can be connected.
 Suitable for multi-lane environments or large merchant.
 VPN tunnel provides higher level of security over Public Internet (GPRS).
 L-350 comes with Dual SIM for redundant GPRS link.
 Lower cost than traditional Leased Line connections.
Considerations:
 A key management infrastructure will be required to manage the keys for the VPN
encryption. The key management infrastructure needs to support key revocation
and key rollover.

High Availability Configurations
The netAccess L-Series devices are designed to ensure the connection to the acquiring host
is robust and stable. This high availability is managed by the NetRouter service. The
NetRouter service is configured with a list of available uplink channels, in the order of
preference. (Usually in the order of cost or speed). A typical uplink channel preference list
looks like this:
1) ADSL or Leased Line8
2) GPRS
3) PSTN
The NetRouter service uses a combination of channel-specific failure detection mechanisms

and an “x-consecutive-transaction-timeouts” algorithm to detect when a channel is down.
When an uplink channel is detected as “down”, the NetRouter service will route subsequent
transactions to the next available channel defined in its failover list. The downed channel is
polled periodically until the connection is re-established. The connection is monitored and
once stabilized, it is marked as “up”, and subsequent transactions are routed through it
once more.
There are two types of channels:

Channel Type Example Notes
Permanent Links Leased Line, ADSL, GPRS Connection is permanent and may be
monitored by network monitoring
systems for link failure.
On-Demand Links Dialup – either ISDN or Connection established when needed.
PSTN Failure detected only when used.
Usually only used as backup link in case
a permanent link goes down.
8
Additional hardware is required to support ADSL or Leased Line connections. This may include routers.

Scenario 7: 3 levels of failover connections
Figure 36: L-350 with 3 levels of connection failover
Setup:
The netAccess L-300/L-350 can be configured for multiple levels of channel failover. In
the example above, the primary channel is Leased line or ADSL, followed by GPRS
followed by PSTN Dialup on demand. For the netAccess L-350 – an additional GPRS link
can be configured to backup the primary GPRS link. If the Leased Line or ADSL is down,
the GPRS will take over. If the GPRS fails, then the netAccess L-300 or L350 will initiate a
PSTN dialup to the Acquirer NAC and establish a low-speed connection to carry the
transactions. Depending on the configuration, the PSTN connection may be held (this
will be expensive) or dropped after an idle period and re-initiated upon the next
transaction received.
Advantages:
 Up to maximum of 15 (for L-300) or 30 (for L-350) devices connected
 Suitable for multi-lane environments or large merchant
 L-350 comes with Dual SIM for redundant GPRS link
 Lower cost than traditional Leased Line connections
 Multiple channels ensure high availability of the acquiring host

Scenario 8: L-200 Dual SIM GPRS failover
Figure 37: L350 with Dual SIM GPRS failover
Setup:
The netAccess L-200/L-350 supports Dual SIMs and can be configured to two levels of GPRS
channel failover. For models that support dual SIMs, an additional GPRS link can be
configured to backup the first GPRS link. If the main GPRS link is down, the second GPRS
channel will be activated to take over the link.
Advantages:
 Up to maximum of 10 (for L-200) or 30 (for L350) devices connected
 Lower cost than traditional Leased Line connections
 Dual GPRS channels ensure high availability of the acquiring host with lower cost
than Leased Line connections
Considerations:
 Dual SIM cards will double the cost of connectivity, but this is balanced against loss
of business due to loss of connectivity. Also, the operating cost of two SIM cards is
still less than the cost of a Leased Line.

Appendix A:
Cable Specifications
This section shows some of the commonly used cable configurations for various devices
connected to the netAccess L-Series devices.
Cable 1: Serial cable for terminals (Verifone)
Cable 2: Serial cable for terminals (Sagem)

Cable 3: Console cable for netAccess L-Series
This cable is used for connecting to the console port of the netAccess L-Series for
troubleshooting and downloading of the System Software.
Note: A USB to Serial adapter will be needed for computers or notebooks without a Serial
Port. These adapters are available commercially in most computer hardware stores.

Appendix B:
Pattern Matching
Conventions
Pattern matching strings are used to parse or filter route incoming messages for products
built on the netRouter engine. Based on the pattern, the message is then routed to an
assigned connection. A pattern matching string can be made up of a combination of
different patterns, with the pattern to be matched defined between the Pattern Header
string and Pattern Trailer string.
A pattern matching string consists of the following components:-
1B19 FF
Protocol Header Pattern Header Data Fields Pattern Trailer Protocol Trailer
Pattern Matching Operators
The following operators can be used to build a Pattern Matching string.
Operator HEX Code Description

* 2A Universal wildcard character. Use this to represent
everything.
Example: ABC*EFG
It allows anything of any length between the ABC and
EFG
? 3F Single wildcard character. Use this to represent a
single character of any type.
Example: ABC??EFG.
It allows anything with 2 bytes in between ABC and
EFG
Data 4Cxxxx Data header length indicates that there is a header
Header that indicates length of the data field.
Length Example 1: 4C0280
There is a header length of 2 bytes (0280 in
Hexadecimal code) The message would look
something like:
00 0A 30 31 32 33 34 35 36 37 38 39
Where 000A (first 2 bytes) indicates there is 10 bytes
of data after the 2 byte header.
Example 2: 4C0240
There is a header length of 2 bytes (0240 in BCD code)

Operator HEX Code Description
The message would look something like:
00 10 30 31 32 33 34 35 36 37 38 39
Where 0010 (first 2 bytes) indicates there is 10 bytes
of data after the 2 byte header.
Fixed Data 46xxxx, where xxxx Allows the device to route data of a fixed length.
Length is length of data Example: 46000A
The pattern above will cause the device to route the
message once all 10 bytes have been received without
waiting for further input.
Skip header 5380 The pattern to skip the data stated by the header
length length (Do I have to define header length first?)
Skip Fixed 5340 The pattern to skip the data stated by a fixed length
Length (can’t seem to set the length)
Replace 5200xxyyzz where The pattern to replace the TPDU Source Data
Data Xx - position to Example: 5200060101
replace, The Position is 6 bytes from the header, number of
Yy – number of bytes to replace is 1 and the replace value is 01:
bytes to replace,
zz – value to 00 03 60 05 58 00 00 -> 00 03 60 05 58 00 01
replace
Examples of Patterns
Users should be able to configure the routing by reasonable mixing of the supported
pattern. Here are typical configuration patterns for pattern matching:
Rule for combining Patterns:
Each pattern should start with the Pattern Header (1B19) and end with the Pattern Trailer
(FF)
Patterns can be combined one after the other, in the sequence of processing.
ISO8583
Used for: Normal Credit / Debit Transactions

Definition: <HeaderLength 2 bytes Hex>
Pattern String:
1B 19 4C 02 80 00 00 FF
Pattern Header Header Length 10 bytes Filler Pattern Trailer

Visa PayWave 1
Used for: Terminal To Contactless Reader

Definition:
02 ? 0B 01 0E 01 ? <HeaderLength 2 byte hex><data (skip header length)>[CRC 2 bytes] 03
Pattern String:
02 1B19 3F FF 0B010E01 1B19 3F 4C02800000 53 80 3F 3F FF 03

Data Pattern 1: Data Pattern 2: Pattern 3: Pattern 4: Pattern 5: Close Data
? wildcard ? wildcard Header 2 Skip CRC 2 Pattern
byte, HEX header bytes
length
Or:
021B193FFF0B010E011B193F4C0280000053803F3FFF03
Example of the message:
02010B010E01300006000000010000CA8D03
Parsing of data:
02 = Fixed Data
01 = Running number
0B01 = Fixed Source ID
0E01 = Fixed Destination ID
Visa PayWave 2
Used for: Contactless Reader to Terminal

Definition:
02?0E010B01?<HeaderLength 2 byte hex><data(skip header length)>[CRC 2 bytes] 03
Pattern String:
02 1B19 3F FF 0E010B01 1B19 3F 4C02800000 53 80 3F 3F FF 03

Data Pattern 1: Data Pattern 2: Pattern 3: Pattern 4: Pattern 5: Close Data
? wildcard ? wildcard Header 2 Skip CRC 2 Pattern
byte, HEX header bytes
length
Or
021B193FFF0E010B011B193F4C0280000053803F3FFF03

Bi-sync.
Definition:
02<Header Length 2 byte BCD><data (skip header length)> [LRC] 03
Pattern String:
02 1B19 4C 0240 53 80 3F FF 03
0000
Data Pattern Pattern 1: Pattern 2: Pattern Close Data
start Header 2 Skip header 3: LRC Pattern
byte, BCD length
Or
021B194C0240000053803FFF03

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User Manual

netAccess L-200 Series

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Version Date Author Description

2.1 May 2009 Cristina Yap Updated web configuration graphics

2.2 May 2009 Cristina Yap 1. Changed logo.

2.3 June 2009 Cristina Yap 1. Added Document History page.

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Chapter 1: Introduction to netAccess L-Series ............................................... 1

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The netAccess L-Series is a family of versatile financial payment routers, capable of

The netAccess L-200 series

Figure 1: netAccess L-200

netAccess L-200 Series Manual 1|Page

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L-100 L-200 L-300 L-350

netAccess L-200 Series Manual 2|Page

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netAccess L-200 Series Manual 3|Page

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Status LED State of LED / Colour Description

netAccess L-200 Series Manual 4|Page

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netAccess L-200 Series Manual 5|Page

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Requirements for configuration:

Figure 2: Connection from Notebook to netAccess L-Series device

netAccess L-200 Series Manual 6|Page

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Figure 4: Login page for netAccess L-200

netAccess L-200 Series Manual 7|Page

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Wrong password entered

Figure 5: Invalid Password Error

netAccess L-200 Series Manual 8|Page

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This section displays the Software Information of the device:

netAccess L-200 Series Manual 9|Page

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This section displays the Hardware Information of the device:

This section displays the System Status Information of the device:

netAccess L-200 Series Manual 10 | P a g e

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The netAccess L-Series devices may be configured on two levels:

System Tools Buttons

Figure 7: System Tools Button bar

netAccess L-200 Series Manual 11 | P a g e

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System Tools Tab

System Tools - Settings Tab

Figure 8: The System Tools Setting tab

netAccess L-200 Series Manual 12 | P a g e

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Figure 9: System Tools – Settings Tab - Ethernet Setting

netAccess L-200 Series Manual 13 | P a g e

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Figure 10: System Tools – Settings Tab - Admin Setting