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Joyland Esinu Tetteh

+233200793753 || Joylandcarlson@gmail.com

PROFILE SUMMARY
I come to you as a Holder of Bachelor in Technology (Procurement and Supply Chain Management)
and Diploma in Public Administration from the Koforidua Technical University. Given my extensive
training, diligence and academic background, I possess the necessary drive to pick up challenges.
I possess practical skills in Administrative, Sales, Procurement, Marketing, Microsoft Office Suite,
Customer service and hospitality with good communication skills. Being a fast learner, I am looking
for a reputable company like yours to develop potentials, grow professionally, and acquire more
skills and knowledge to work relentlessly towards the achievement of the institution’s goals and
objectives.

WORK EXPERIENCE
Telefonika
Role: Supervisor (Contract since October 2023 )
Duties:
• Good interpersonal relations with employees and customers
• Motivating employees to achieve targets
• Perform cashier duties when the need arises
• Monitoring employee productivity and providing constructive feedback and coaching
• Inspection of goods from warehouse and Stocking taking
• Implementing measures to avoid stock damages and theft
• Investigating market trends and offering products that would appeal to customers

Joy Mummy’s Supermarket


Role: Shop Manager (January 2022 – October 2023)
Duties:
• Perform sales activities
• Keep records of stocks
• Keep records of sales
• Render customer service to clients/potential prospects

Sharpsupply Online Shopping Mall


Role: Marketing Officer (August 2021 – January 2022)
Duties:
• Perform marketing duties for the company
• Draw marketing plans for the company
• Render customer service to clients/potential prospects
• Keep records of the customer database for the company.
• Record the daily expenses of the company
• Perform customer follow up duties via cold calling or in person activities.
• Perform product price updates and uploads on the company website(www.sharpsupplygh.com)
Tema Metropolitan Assembly (TMA)
Role: Nation Service Personnel (September 2020 –
August 2021)
Duties:
• Perform record keeping duties for the IT Unit
• Perform data entry duties for the IT Unit
• Perform monthly inventory of devices in the institution.
• Receive and deliver memos for the IT Unit.

Ashiaman Municipal Assembly


Role: Internship (June 2019 – August 2019)
Duties:
• Organizing and supervision of revenue field work
• Monitor data collection process on field
• Provide detailed report of the fieldwork to the Revenue Mobilizing Manager.
• Assist revenue collectors in registering new revenue payers.

EDUCATION
KOFORIDUA TECHNICAL UNIVERSITY, KOFORIDUA
• Bachelor in Technology (Procurement and Supply Chain Management)

KOFORIDUA TECHNICAL UNIVERSITY, KOFORIDUA


• Diploma in Public Administration

OLA GIRLS SENIOR HIGH SCHOOL, HO


• West African Certificate Examination General Arts

KEY COMPETENCES
• Good communication and interpersonal skills.
• Customer service and hospitality
• Leadership skills
• E-Commerce and Advertising
• Microsoft Suite proficiency (Excel, Word, PowerPoint)
• Time and Employee Management Skills
• Record keeping and inventory

REFERENCES
Mr. James Tokoli
Sharpsupply Online Shopping Mall
Manager
0244933164

Mr. Jeffery Nkrumah


Tema Metropolitan Assembly
IT manager
0249893350

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