Trainer's copy

Please Enioy
Your Meal!
TOBU HOTEL MANACEMENT
HOTELS AND
RESTAURANTS

I{
[-
Kanda Caiso Cat*r C. ese

-
*fi i!+ft 8E6fl E' 1 3.e iEr.=+SCr3*
E--. r-
copyi
'lobu Holel \I.nagcmcnt Co,, Ltd.
Iiood rnd Ddrk Str,r'ires

!;
l!

rl

r!

!5 r'!
qq!i
 g
l- copyi
,fnreBt (1o.. I-td.

I
!;d'
i5:
 6a

ntents Food :lnd Drirk Senices

iig;
99;i
aj3:
 '.-r-t s
copv;
:!r co- Ltd.

Aetsd]i c: cqnPhifu p s lE4i$l6shlbi)

t
 I
Iobtl Holcl i\Innrgeflent Co.. Ltd.

Part 1: Welcoming customers

ta4aLt). nt*4ajih1t .

rHr=4. d-a r r, F ?

--l: + ondionio,quidai.aody irom p3

ii,3i
 lan uage

,d.o=;{tH.,,ron:EuT4f,lnE!r}-L:j.

:i:
 .r;

Pronunciation tips L'vs r', s'vs. lh' \

rR tfLro*r\+F.a#*Lli I

,@,
qq :rii

frN ro*E*- Is to)iELraBrTl*Llj I

O, (D,
hh
itEi
ii!:
fvro+82. tBrtoitL\rEa,l*Llj i:tj
,h
I

;!:i
ot :i:i

q .:

;5::
,i 3i
 I
lr Tobu Ilolcl \rnnrgeme[t Co:; Lfd,
Skills in Enqlish: Iood,rd Drirk Srrvices
Part 3: Breakfast charges

EDo6illh6bi rn*L*rb,

UvF*

i#ff:

3:ii
i3i!
E!ia
 1- copv;
'I obu Hole, l\latragcrrent Co., Ltd,
Skills in English: iood rnd Drink S('frices :'l

Part 4: Seating customers

4a Soalinscusbmers efiL.Ent6

L\is kblc? hEffitzLfzrb?

eE]lFnaa

i,{*.
fu.fr*.
Nd,llmfsok3y.(rrs.
^rn?t)1

No.mr{rll.(r$. /:iri}l

i:Ei
$E€i
 'tobu Hotel llaorgerncnt Co.' Ltd.
Skills in Englishl F(,od and Drink Strliccs
Part 5: Seatin options

sAzlrhtsLr6EDTe!.

irs:
r i,rrle .-y rdn .be r,nd* .rE"ii.
ii
:i
i!

fi.{iil;.
 ' lri.

Part 6: Restaurant service

,ch6ccojoyoubrcakrarbld ..librr,7rf,r?trrr..EAi.Arr<ref.

6 rrunjui,4dod'ercorddiils eh* 2)t tr1 rarlhb.r*a.

^tzabat

d rhe buirc' doscr d toe 301!m dc.ryTaritoe3olErlrsLar"

, rrE rsFuml cro$s R, tr 0n0l !n rf,r.,,Hrro30ri:rrE*rer.

&-$:"

il'r:.
rrun jri.cmd orher.ord dritrkrEher. il4:r:..

i,,4;:.

!:i c

e is:
 l(,bu Hot(l \lroagctnrnt Co.. Ltd:
English: Food and Drink Services
Part 7: Restaurant menus

tu rl'is is oui {bft,lriiq nnu

,, rhis n ut$e.ixrstmo! .6 6brtlrr!sillor:r-zr.
a rlris r ou lchirdm\l inenu. :46rt5r6Hr,lor:! 1r.

4 would you rikca m€nu io Fn(tish?

| + a' 1t tLtltlab!
' 'a
nE +'+>^t"t tl"1rrr7r rlEsEr.r-
How do you L{dry rke your tesss za t- tt1! 17- ) t >)^tar74att'1
"

Tsd
^'tl€,t}oi,;tn&aL,zi.|.

u,.sd.

iv-{::'
 t..r -ra@hlL4J1r;+u

3 wouldyou rik. snE noE kofrel? ttr L-lo.ri,rrr;rr,rlrLlji,'

rf y, rBasr< toe30i.lETeL*r.
rcw irrnures. toerot an?
5 nrckiEr' hclo*lyshodly,art09J0lam. sa,71G*6,a<toe:3oia*f*Lg.?"

^7t,E,z-Ioijs.jqaLt.rJ|.'

ivrEJ:i"

i.'#'

i.{::.

ir'tt.

:?9j
!lE:'
3i:r
 l'obu Hotrl l\lnnrgcrn(nl Co., Lld.
Skills in Englishl Pood rnd Driok Sertices
Part 9: Lunch menus

:. r oi.y\ ruoch s€akl

spsiris lH,nbtrlg *aa."tu)\,)\ ,7i +)tt.
, roday\ Fsh is IsprgrrriarL reqdq *Ba)\^t$ta)rt'.1'7" 4,,1v1<t.
,, -116 2f!rdr;1.
rr+rru-r,6h*d</:a$"

lreEfiLt)
lE*eEiiLt)

tExdrr ib'x'o'

if.4:i"

i'{:..
 .-a
't ohr IIotrl Nlxrrgcment C:o,l;Ltd.
l.ixtrl,n.l l)rink Scrricrs
Part 10: Lunch orders

i.sa$6u,€blt6$,:L*1i 7

bna606bbrrr!rrr.ri\?

i-';:'

fi#;:

cusron$H or,fi' jri.rorm'v.o,f i. €r!ri)

5:!i
i r"-:3
:;3i
 copy;
'l obu llo(ct l\Iaorgement Co.; Ltd.
l,oo{l rnd Drink Scrvices
Part 1'l : Dinner customers

,1r-n=A

cuslomell Th!t lmllisliic (17 |;,.]

irs*"

ur.$E,

iii;

al
 ;

ilr
Skills in Englishl
'lcl)t Hotel trlallrgcmenr {.o.. Lt{i.
i l,od nnd Drink Su Yicai
Part 12: Dinner orders

12a Drnnerorderc ,6o;a

, Ift cou$ i.rud6 ta otcofdsrnn lir-r4EF)6r 7Ee*hrr*r"
r>a,6x* rotEr.61:s:rLEi.

5MayIsdFueythgd$,
,Ei.El0rr '"
:Er;i a$erLriliEr.:rr.
h.r hyou tap.ilirl EGt-tLaLL t74171,)at.

r Phsc olo you mBr

i".#'
iu.#'

o' reall Ldmese

ie#'

::gi
gESE
 'l obu Holcl }letrngemcnt Co., Ltd:
Skills in English: l'oorl nnd Drink Scr!iccs
Part 13: Dinner o

:r +@6ErabarFrrii;FlGglBr.rr
tfrrshcd n hbsll
* vNu you lik.6 h,r yotr IstlNlfi^l 6nr.BloIj.ffii-6risrrrLtii ?

55 0r Nould rcu rikc everyrhinc 6Fhcr-,

artlrrli

.$ui (.rLsir
ici*

!iii
 Tobn Holcl \lxDaeciirtll{ Co.. Ltd.
Skills in English: Iood and Drink Scr\,ei{ :
Part 14: Explaining dishes

pEo;sfl

2 rodryl srei!f t]]o ir€d$rnoolxnL *Eol+BlrlEht, rro rrlrt,\:o7ri,l

lbnhcdstrdt.
3 rhe h. inonl is $fledrhhalRoqucron
ino"ol nd tjdi.ii.d lndilcl rl,rl aat L5 ttd:*ar6.er.
a r[e Isilinotr] is nom IN oRiyl.
+fi EEo{rEErr r'^z€&tr*Er{- r6, ar"
5 w.k e eirhrt M ld.ily i.c s nlat I.Er.ar1^tt !lrlrr ^,FrebsLrr ir.
T lodlyl tshdbc'l is histo riol {E@l,r ^vrltrl:trrr1ltlrhir"
, r rccornmcndlrrtp' rricd$rLopsla' tiflnFoiirr]?tri*lE.t!6!;r.

F{*.
i'{*"

ir.{:. IE

a!: \
: ii+
:!9i
 I
I- copyi
l ol)n llotcl l\tlnagcmcnt Co., l,td,
Skills in English: I,o0{l nnd Drink Scr}iccs ' '
Part 15: Dinner ment

,60ir.f
JHo{uouldyou]ebPayl
2 Mly r iar. yourDane and rcom nD6dl 6irrEfi5ra4ilt6lE Ura*5L|.Lrri\?

r.!g:t6Frduar.

, r m srry.lrur d,e ftmrcro, 16 rcjsEd.

Red E sbf rr'opei\ youeloyedyotrnsr.

ii
:l
ii
ii
i'4::.

icfr":.

i..4*

i.4::.
 'l-
Tobu Hotel i\Ianrgemcnt Co., Ltd.
Skills ifi English: l'o0d ,nd Drink Sor'!iccs
Part 16: Drink orders

tr:\o:i:,

, 6irrl+t=nr$orts5rr5aa-rb?

5 wc oFo thEel rrPs or,p€rnf

6 or dEn bBr c tAiLisu.(PEnrunl, a
uapane* pilc kgcrl.
Tivoddyoulikcyouwlnlrre,olonlhe

s r coc.onm.ndr lrishl bodi.d,dryspirkLingl 16".rLr.1rrtsfi;ro). +az^ ,t)^er1>n1

{hirc *inc vill' thc lfish iLrdrcsl. lFo , i v I lEE6{b?""
! I rhii& you *irr fhd s tftrrr'bod icdl *t w]nc, t-ta64t))tr-1anitr,,aiEl2aos4eata.
rhsfte P00e c'os dc Amd,ic trPlcnis.),;.7/tr'.1t1.<
.oroho'.oBtor lorc.. i rl !e4 v

ccbma fl I Do Fu h!1! qubc!- juill

i'#"
ur.rppk rof
cEbmq!r: orr.ion oj,rce rhe,.
0r ojtricr
i\.#"
Ra.buEnrsbft rom ojuice.en,hry
wourd yourik!r *in. b o'joy wi'h you mur?

YNmighllikel]'eckmpducoq'd1]'!:01ltlcdmnm i..{l:.

ll,'*

: !,;:
 l ob Hotcl lIanagtmc Co., I'td
Skills in English: krod nnd Irrink S(rvic.rs
Part 17: Servi drinks

, YNr tt0ndo juncl. tnadmrl t6e61{ifr. .t6tFrFrr TlaEzr*r.

YyaldLocEs iho o,nsed ! {cohl' Ir TlE.nrob*aBat61ni1 ?

wnE Yon orde{d, IsLLlr

6 rhtr ,br ])rorrr6r66.tr,. la€61cts)1?

Dds lrr qioc ild you dp(ra'ioD, Isia? .4rrrrrrxErtr:rliLrri'. lb3e19e)l2

uo{sNc4dling]yi$yofiD!11]
wourdyotrc c tr rno'hr bdrl. or \ine. Isnlr 5) r sr?r€6114*ueL j )r'. I.3e{9$l'
I \ill briE yom glr$ oI t.olml:idLlY Ir:r!rlt,i ltr(L;lrtrr!L*i.
r* rdNk*rrh our bd abod tsifthhddi.bl ILl,r-ir)r17+

Ut d--

courd rh\e som. morc nhdlvdr/ sriLl, PtG'

i|.4#"
 Tobu Hotcl NIrn,lgcrDrnt (1o,, l,ld.
Skills in English: i'ood nnd Drink Scrril:cs
Part 18: Gloakroom service

,D
r Mryl6k.ymlb,g/sd/mbrlhl, G3.r r'*)
b61r 'A'-CZ r+rfirrlrL;r"
riF-rl.1r.gr*11{ TEEL

. Prcasc rcmcmbq ro hkc yonr tmbrcrkl on 6rcroE. rataE11irrr,i6,ErT3b.

5Pl€tdEcklhalyoDl'areN.qihhe

6 Dxosmc,tsn/maddnl.krl'isyou6? 16A615S/*191. Ias?6Et".dr;t4ii'?

coodeloiig nErc are rour ofu:

i\-{il

fi#J:.
 i

Skitls in English: Food rnd'DIink Strvices

Part 19: SimP le directions

tr ?
+
5" @
ton! l*.(he tooms oi rhe tld' / risbll
fterstooos}cnnishlahadsdblhc 6+Xs6a?1tEr1lts,/f lar.

rlErt$rcon.dem d. lrti I ig1'11 r d. a+*sB *eoiliitE'riE'l6l0rlk.J|a''

-Ienbo Deck 345F

Tokyo Sktdree

o Ell
ld
",r

ao|sIl[ce's{oFmyou,iBhl'
Ydr nn sc ne md\ rcon dr v@r igh'. ju$ pa

otr nc nghr. iui Pat rh. .kva'on

i*i:ar *.JltH llli':,*.?ilg :.'-,.'",

!:: !
d 3::
 'l obn Hotcl l\{aIagehent Co., Lfd.
Ir(x}(l ,nd Drink Servircs
Part 20: Dealing with ts
Hf6b'J^oii5

? ryd dloy.hi.km, ve sF... s mi

] rrpu flds,ish, r$Bsl d'c lBo.nicd aiibBtrL,rslri:roii,rrta3osL*r.

> c laubrinswEhta-lt.trototoerci! ..L. t. t

118a a lln edrsvtqa

^rar0rinorc:nsLrT:r. a.nd
f rrTar.
T
:i,

Irr0u hiol.hi.km. \1. s.rvu om

i::
ir{,1'

id;t"

ll,,;
 €
copyi
Tohu Holel llanngcffent Co., [,td.
skills in English: Food nnd Drink Services
Part 21: Respondin to req

^.)L$66t.L**E@LXAqot
F u-d.r!itr,. crEor'@${n^rr:xceh?

t- /J>6.$*6AEa t. a tr c tr*ta' ?

br,? Et*t1:ro?1/r'; at$zr.>t

dt'ohbh, lds d ke @thkt?
r1$. rerr-oh6rrlritrf rir:otf .
> co .11 sd t! sL6: onnb ah.t d ha\r oa^ fior.Lr.xr:a )rli
^n<ft)1r
a

, c.tuidry, tsn / naenil rN bdie rhmr ,a1L*Lr. r.5r!rEi+/r€1.

> t\a e\e knru d|e! lot ),Nal t.a t tr I - t, xlt3iLlozrnr.

7 c.roirly. htrr oldril i{L*^7 Lri. ra3619E/r$ll )4ti6aTJu.

ir{:"-

fi"'ff::.

a:35
:.i:i
3i!,
aisi
 l obn Hl}1cl \,Ianagoment Col. Ltd.
Skills in English: Ioorl,nd llrink S€rviccs
Part 22: Apologizin for mista
}j=?Jonrn
ruEiaL*ri*6Lfrtlr;at"

hcsifu ioi. .oEor+?ri,itrNc.rHLtrJ*t"

5 r I i.0r{. d'c teLNl inmediacly. r7r7rt.r(tb$6i*L*!'.

. iELr.;}*o;*tr.Eir156:!1i1.
, J)tn6h$t *.tt"

22a Aporoglzins ror nrnakas

ie+1.

ir,{:..

i"fr::..

i..#
Skills in Enslish: Ford and llrink Sclvices
Part 23: Deali with complai

23a Dearinswirh compr.lnrs tifr^oniit

6ili56.sLeLit. l5Eri1ets/r1$)1"
I hdc^btrd hov you mqn tsn / n.d.n,l.
' 'c.1.
, tu smd'lnyo .up*r,tsn/nadaml :aEo.n;i65*LaL*l. lbEE1Er+/r1+)r.

5 Ptr* r..pl thh tvincl a8 a snrrs$tm bedoL3L.Lar€5ol,r,la6nd{Dr2r.

6 {e c *illins lo.orerrLe ldrydsiiiglss lF.7rr :)r'ritBi6.rb}tr*Lir"
trdo*tu El*o.rrl3&€.Edri. r,}li&L*i"

H!ltxr"

^7rr3kt6rli;teBLrf
ef . T4t .n'n rt;?r"

i i;:
i: -:

i'+I"
\Ly !e ors you r d,is,i; 4 r sdr
i..+:.

3ii
!s"i
ui!
 Tobu Hol.l \'hoagrmetl Co,. t,td.
Skills in English: Food nDd llrihI Scnir(J
Part 24: Explaining de

24. Expraininq delays ;1i;! fr: i:rrralroicln

trr1i .fi81 a * tb6c srr,i,
wbilc wc prrrlic ydu thbrq.

, YM[.ni:el$lldkeafcNmin(sroDrqrrc. tj:+rtbtLr.r-5;4.6!tHth/:rjz*r.

;nEEvsadcLoy\Lnh$cprcyjospaiy,
;itts1, /Tri'feLr6,*Lar:i{fiasLr}r,*1r.
6 I uddsbid ho* you hsr fed, Isn /.mdrml tiE6rrbELar*r. 163&19e/iE)r.
7 Mav wc offq you som. I/,tr^? rod.l ! hil. 6r+4rr!r:<8. tn{t

3lr
:ii
fu*J:.

nrr $. ollcr your pnn snr dz6.

uv-sdi

::
 'I(}bll ll0(cl ]ltttrngtlncnl Co; t,td.
!'ood nnd Drilrk Serric(s
Skills in English:
Part 25: izing for de
h1!5Sbtriasa .Eoar:?.ilir!
25a Acolosizinsfordelays
6]i3ur.r:rai.euf f, Jb:rat.
6€a$r:t6*u,:;tE*<6ftnFult'*l,'

r 'rhsk You rd vanins, tsir i m'd! n' bn,:t:ru*Lt. l.B6EA,rtE)I

irrrJml ;i+3u':f, :5rrrE - :ds;i. r6Ee(Blt/rur.

5 rhri Youtur\ornito( lnr s *na(tlFrt6F6SL*r.
\ou Ie Ecl$llLh!rcrdi trJreNnm
rrso. trr:EtE! 5abr.E*u5r'

Ptrse{cFrorrpolocisl0r6eddr}, wde

u\,.d+

i.Ei'
;-,#,ffiif:r,::rr: fff"'ll"?fJ*.iil: '' " '
!!:
 Tobu lloicl Nlirnrgemtnt Co.. Lid.
Skills in English: foorl ,nd Drink Sctrices
Part 26: Payment queries, tippi

26a Paymenlqueries tiPPing

={rL5otsEitr,7rrrf<
:r4Eor[ TErr nEAr$a]E *1e1.

eLfi .5r*trb'. 5rlld+aE*ts.6ruul

a*eLtt r6ri6zr-,raa*t
,,r665ier. EEEE*L*i"

tve u,lad tLarh crrt!..11 b v\Ehtn t->it-] Atz,Fttio<tn' t.'r. 7E)a

,z tfi'+toriE'

.;!7 ER.srtoEEotd. 6Et Er?aitf"

26a Paymeni queries, I pplns

ie4i:"

i..=
l!,'--
Pl.sckcplnyinoros$Ig,vcyou
 copy! !e
'I obu HottM'.rnugc[refit Co . I-ld'
Skills in English: l ood Drink Scrvices
^nd
Part 27: Restaurant rules

id orrc$d d F qs ror rr.h 6om Ir L:ool

s or.e$&d n opci ro dinie rronljrol gLTrr)rosrnoa6|ELilrT6+lr.123ltl*z

1 rhc Lan lurcl'old'n d Pr0o1 PD

! thehndiiiqoddc lr0:010n
a Dunnsdftcr $eb dd$sdlr0:001lf' z, nD$), B 22 r+r t a-12 ra\'\ff Z &', "
^-
, oolyc[ridt. sgs tr0l ordrdmncds'he rraBHoBB*h^ *, . lrolil**o"&o

1 u.erphht ltirc indud$ I {hins nPr'n or

atu ri./j < ri6r(.rstr.

^crts{i!

f E3i,rrldr re
^7r+rr)roiliiE4sl'tTzs.

i\.4;:]'-

i.#l:"

S:E
iE;
r!i
Gi3
 Tobn llolcl \taDagement Co,, I.td.
Skills in English; Fo0rl ind Drink Selvices
Part 28: Reservations

7:!O=Sf,']ri

b6MEtr,E'II'LUiL:ib'
? riri&@!rx!?Lrii'7

6r&o.Etft.m: Lr$ j3us?L j;r'?

+i!oi:islrrf<
rioi,orll'. *E6rEEfrirr.'85

,rbbh 6rirrEilrBr'5thr.6
s!indo{ iAELrR.{f*tfu
?Li6.Etarr

ifto;rfi.?rr

F$kuGd 3rati wourd you rike ro re$Re ! hhk!

u\d-"

i..4;::"

idJi.

!5Si
ir:B
i !i:
Skills in English:
Part 28: Reservations

ltxlobai!fitr,:i.t *.iL + -r'2

3 which tlurchl.ouse uodd you Lik! ro Etd? \-tal) ^$zt.Erx.rtr1

5, wo d You likc 1o se od lL'ndrl mo r t)tr)j=I-x-frt tDi{r1

a.ad'9tf?$'

ur.;8.

iv4::"

i,,{;::.

S:E

ii;
 :
copy!
lbbu Hotcl llan gemeltt Co" L(tl;
Skills in English: li,od nnd Drink Scrvices
Part 29: Cancellations, etc.

In { crephmc rsbun dks'Im! +r rrtr@x6rrt-EtsFre10.i.r?a6[rs,:LEr.

'hc

4raE**=rr;or- fiE.sh*r"

2 Irlou drcl a trumhl!.ffletion tsNsl&ys I;'7lo:+t!r.,:*Lr, iEHllrB. l50olE4

or lcs berdc, rhe iDcerLrioi rt n ts00l vn

r iryouatuclaldimn rcsry ion on dE emr gEottr,-lo+r)trE,:*1.6::?!+r,

fr,6+. 1rt'i.r.Badt-n azntei.rl

9L^t.>tt6fr=zr\E@naibr^ t v, t-L

, som. ables m unsuihbh ror cu$om si +6+0tL.rliEEUrsbt 7trnrd$xr"

17Frv?n**arErz6E si:L*r"
r1 Fr rEiEf E+&69r.8|, tr. Jbtr.

Pr{\! D er r d re6' ltrtul dar edy 6sta r rra Fr.dr:1*6B13rElri

1r[ 7Li'rt.Eaattfrrr:.
 rinin*copv!!3i
'tobu Hotel llalragem(llt Co,, Ltd.
I,o0d nD Drirk Scrvices
dix A: Extra phrases

& PtNc nI h 4m iamc and il l'ere z 6Err4fiiAtf '.br+t < 7:en.

FLiR.Jh*ar. :ts.diEiDqh?rdre1.
.!5]i6116lirr :9e€r"
5 Ihnncm.morbcsdkdvcry Erc,30ir

*EjE46,r6D*!r. 5**4.leaEl2olrlc
tu You mear will rake !rcu Pol minurF

6r+ftLz*Lfr.3setr"
b ,l.&r,r,tr=arnlzbt*r"
,7|,-, ob,l,E?,,'. ;i1!orE*6lJ[*',?

6€&o*[a'xc.;,16{!e1"
! c6to d5 'td k tard |.i$

5lm$ryF /m.d nl,nsersrh YouhNc

mto)ed I morc ,ha' rec6sry.
'ir.
M,y I $ggR [at you bke a 5hod bi.ak rid 6na,)LbELtnr, Eht)*trb ?
I
I
II Room service
I obr IIolcl Urtrrgcment Co., Ltd.
lfinrl ,Dd DriDh Seriic€s
I

cn=;E

, May rbleeyotrrtum itrnb{aidn'mcr asEs;tbeiia6irbLrst4L rL jir?

;3iioa^xr6i:sLr6 j3L iurrh?
6rrL&, < D6s$rinta?i ?

io ro)r1

aPle6echm*rolfie4oprions. ih?h4frs.drir,6r:6rd<ref"
3 rhc eup ofdc &y r komoirnr;l iqaz a$t.>r)tat.
1 lb!{raryl. $Eaht ttlt ,nt )ar.
'heoryorlh.dlyn
5 1|rcl.ur) /h.dicdb.dncwlis*n.dvhh lnr ./^rrrr:rEr

,!a@a$.t)

, Irow mmy el.ss or tcokc / Einc.i alcl rotrld rr ,./r,rf

3 How n,ny sra$s do you n€ed1 ,.^tir<.daart?
In:.Jf,-,

fu rr wir 6kc imund t15lnin s.

s rr wir 6ke !rcund trol minues.

 iobu llotcl trlanugcmctrl Co., Lld'
Food rnd Drink Str\ iccs
pendix B: Room service

65tErJe

i;firE*Brnrilt.;i^6r{f f t L;,.
(t t - rt ttatt)Fatt'1
^Fa

I lNotes
Skills in English: !oo(i and Drink Serrit4s
ndix C: Complaints
Dealingwith an unhappy customer ,;6ii (^En,5) oEE*^Dr]@

w6 kk 0 6 $id6r, s !6 te
"o*.

iii
l!i
)o Ye Eu d r k b ofd Fu la 6aprh
( r. efrasr. ; EoL: L. Lr l:inerlr iLld*r. , )

gr!
l€9
g!i
 'l ot)!l Hotrl Il1lnagemcllt Co', t.td.
Skills in English: lib0d nnd Drirrk Scrvice,r
Glossa

!i

:i9
ti"i
6t3