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KENSWED TECHNICAL & VOCATIONAL TRAINING CENTRE

SCHEME OF WORK

Course Code : COMMS 101

Course : Communication Skills
Semester January – April 2024
Lecturer : Kirwa Bernice

Course Description
This course is designed to provide students with the skills to communicate
confidently and effectively in personal, social and workplace interactions. It
covers the major areas and skills of the broad field of human communication
including interpersonal, small group communication and interview. It also
deals with learning skills and techniques essential to effective communication
in settings that include non-verbal and verbal message and styles of effective
listening and to begin to put them into practice in students’ life.

Course Learning Outcomes

At the end of the course, students should be able to:
1. Explain the basic concepts of communication and to obtain a general
knowledge of the various areas of human communication.
2. Discuss written and verbally communicate in different channels
of information distribution.
3. Organize ideas in a small group and sharing information for lifelong learning.
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SCHEME OF WORK

WEEK CHAPTER/TOPIC/CONTE LEARNING REMARKS

NT OUTCOMES

1. Identify and
CHAPTER 1: INTRODUCTION
1&2 communicate as
TO COMMUNICATION
speaker/listener
● Forms of human
with an awareness
communication
of the varied
● Communication models and
elements involved
concepts
in communication
● Elements of Communication
process.
● Introduction to Interpersonal
2. Explain the
Communication, Telephone
principles and
Etiquette
elements of
● Barriers to effective
communication
Communication

1. Discuss the
CHAPTER 2: BODY role of •
LANGUAGE & PRINCIPLES Hygiene
OF ORAL COMMUNICATION and Neatness
 The Human Body vis a vis as a form of
the body language communicati
3&4  Proximity & Boundaries in on.
relation to clients and
colleagues, sexual
harassment in the workplace.
 Hygiene and Neatness as a
form of communication
 Public Speaking and job
Interviews
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5 CHAPTER 3: WRITTEN 1. Write a job

COMMUNICATION application letter,
● Job application Letter Cv and send it via
● Cvs email.
● Emails 2. Discuss the tools
● Portfolio available to a
learner to write cv
and letter
.

1. Discuss the
● Reports listeningprocess
● Minutes 2. Adjust their
● Proposals listening through
6&7 ● Examination their understanding
emphaticand
objective,
nonjudgmental and
critical, surface and
depth and active
listening.

WEEK 8 : ASSESMENT : ORAL PRESENTATION IE MOCK

INTERVIEW
MARKS: 15

CHAPTER 5: EMERGING
TRENDS Discuss the trends 1.
o Technological that are emerging in
advancements in communication.
9 &10 communication 2. Demonstrate their
o Teleconferencing understanding of
o Video conferencing the use of AI tools
o Artificial Intelligence – in bettering the
ChatGPT, Claude learner’s written
o Zoom, Microsoft Teams, communication.
Google meet 3. Ability to explore
video
conferencing tools
11 2ND CAT : PROJECT WORK – STUDENTS
SHOULD SUBMIT JOB APPLICATION
DOCUMENTS
MARKS: 15
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Chapter 6: Non Verbal 1. Discuss and

Messages demonstrate
their
understanding of
thenonverbal
communication
channels.
REVISION
WEEK

FINAL ASSESSMENT WEEK

(WEEK 12)

TERM BREAK

Details of Assessment in Scheme of Work:

Assessment

a)CAT 1 - 15%
b) CAT 2 -15%

c) Final Test - 70%

TOTAL COURSE WORK = 100%

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