Charles Graham 11 Love

Principles of Business

1. List 4 Sources of Conflict that may arise in a organization

a. Resource Allocation
b. Employee Relationships
c. Organizational Changes
d. Role Overload/Underload

2. Describe each of the following strategies used by employees to gain the

upper hand during.

a. Work to Rule
Strict adherence to job descriptions, procedures and rules to slow down
work processes.

b. Picketing
Public protest outside the workplace to draw attention and pressure
management.

3. Outline two strategies that could be used by management to resolve conflict

in an organization.

a. Mediation
b. Conflict Resolution

4. Explain two legal or Bisol principles that business owners should deal in the
operations of a business.

a. Fair Employment Practices

b. Compliance with Labor Laws