Namrata Pal

ADMINISTRATIVE ASSISTANT

Contact No. : +91-7903242900

E-mail : pal.namrata93@gmail.com
Address : Pushpa Clinic, Ghodabandha, near Pushpa Apartment, Telco, Jamshedpur,
Jharkhand, 831004

CAREER OBJECTIVE
To work on a challenging job profile which provides an opportunity to enhance my technical
skills and knowledge, this could provide me an insight into new aspects so that it would be
helpful for my career.

Areas of Expertise
Operating System: Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11.
Application Package: MS-Office.
Tools : Canva, Crello, Snappa, Photoshop, Lunapic.
Skills : Microsoft Office 365, Google Docs, Google Spread Sheet, Google Drive, Office
Management, Records Management, Relationship Management, Internet Research And
Navigation, Spreadsheets/Reports, Event Management, Administrative Support, Calendaring,
Logo Design, Poster and Banner Design, E-commerce Management, Cataloging, Product listing,
Adaptability, Collaboration, Strong Work Ethic, Time Management, Handling Pressure,
Leadership, Team Player, Problem Solving, Excellent Communication and Analytical Skill, Typing,
Human Resources (HR), Multitasking, Shopify Development, Manual Software Testing.

PROFESSIONAL EXPERIENCE

1 . Gardenia, Jamshedpur, Jharkhand

1.
[ July 2021-Present ]

Freelancer - Virtual Assistant

Job Responsibilities

Managed the owner's client information through Google Docs spreadsheets.

Content posting on client's website.
Post designing and content writing and content management for client's social media
accounts.
Handeling the admin panel of client’s website.
Product and catalogue management.
Client's website testing.
eCommerce Management.
Lead generation from Pan India using different web portals, search engines and
social media.
2. Aashvi Innovations Pvt Ltd, Sakchi, Jamshedpur, Jharkhand
[ January 2019-June 2021 ]

Administrative Assistant

Job Responsibilities

Lead Generation from PAN India, schedule and co-ordinate meetings for different IT
services designed and developed at Aashvi Innovations.
Software Testing for all the softwares, websites and applications developed at Aashvi
Innovations Pvt Ltd and find out the bugs so that the developer could rectify it.
Logo , Banner and Post Design.
Doing Social Media marketing and inside sales.

3. Tata Business Support Services, Kadma, Jamshedpur

[ 2015-2017 ]

Customer Care Executive

Job Responsibilities
Inbound Calling for TATA SKY process.
Listen and handle customer calls and bring solutions to their queries and complaints.
Selling different packages of Tata Sky.
Call handling and maintain call logs.
Retain the customers and convince them to continue the services.
PROJECTS
Banner/Post Designing/ and Social Media Promotion For :-
Purnima Netralaya
Live View
Uloapp-Society Management Application
Technomech Solutions Pvt Ltd
Chatterjee Homeo Clinic
iQcom
Delhi Bazar
H S Public School
Aashvi Innovations Pvt. Ltd.

Logo Designed For :-

Track Bird
Best Bargain
Ajay Infra Solution
Marik And Marik Associates

Automated Training System.

Duration: 23rd October 2013 - 13thNovember 2013.
Frontend: Visual Basic. Backend: MS-Access.
Client : Jamshedpur Utilities and Services Company Limited (JUSCO).

EDUCATIONAL QUALIFICATION
Bachelors Of Science ( Hons. In Computer Application) - 80.75%
Kolhan University, Chaibasa
2011-2014

Personal Profile

Father's Name: Sibananda Pal

Mother's Name: Ila Pal
Husband's Name : Ranjeet Bhunia
Date of Birth: 31-07-1993
Nationality: Indian
Marital Status: Married
Languages Known: English, Hindi, Bengali
 Declaration

I hereby declare that the above-mentioned information is correct up to

my knowledge and I bear the responsibility for the correctness of the
above-mentioned particulars.

11/01/2024
Namrata Pal
Date