INTERVIEW QUESTIONS

BASED ON
5 DIFFERENT JOB
DESCRIPTIONS RELATED
TO WORKDAY HCM
50 Top-Rated Interview Questions in
STAR Format
JOB DESCRIPTION - 1
As a Workday HCM Technical Consultant, you will
be responsible for designing and developing
custom Workday HCM solutions for clients.

You will work closely with clients to understand

their needs and requirements and then develop
custom integrations, reports, and dashboards
using Workday's development tools.

Additionally, you should have a deep

understanding of Workday HCM data model and
be able to develop solutions that are scalable,
maintainable, and meet the client's requirements.

As a technical consultant, you should be proficient

in programming languages such as Java or
JavaScript and have experience with REST APIs
and web services.
 Question #1
Situation

Can you describe a time when you were required to develop

a custom report for a Workday HCM client?

Task

What was the client's requirement, and what was the

objective of the custom report? What were the challenges you
faced during the development process?

Action

What specific steps did you take to develop the custom

report, such as determining the data requirements, designing
the report layout, and testing the report for accuracy and
completeness? Did you use any custom Workday report
writing tools such as BIRT, Matrix or Composite reports? How
did you ensure that the report was scalable and
maintainable?

Result

What was the outcome of the project? Was the custom report
delivered to the client on time and to their satisfaction? Did
you receive any feedback or recognition from the client or
your team regarding your work on the project?
 Question #2
Situation

Can you share an experience when you had to design and

develop a custom integration for a Workday HCM client?

Task

What was the client's requirement, and what was the objective of
the custom integration? What were the challenges you faced
during the development process?

Action

What specific steps did you take to design and develop the
custom integration, such as identifying the source and target
systems, creating integration mappings, and testing the
integration? Did you use any Workday development tools such as
Studio, EIB or Core Connectors? How did you ensure that the
integration was scalable, maintainable, and met the client's
requirements?

Result

What was the outcome of the project? Was the custom

integration delivered to the client on time and to their
satisfaction? Did you receive any feedback or recognition from
the client or your team regarding your work on the project?
 Question #3
Situation

Tell me about a time when you had to troubleshoot a

complex security issue in a Workday HCM implementation.

Task

What was the context of the security issue, and how did
you become aware of it? What was the objective in
resolving the issue?

Action

Describe the actions you took to troubleshoot the security

issue, such as reviewing security roles and permissions,
analyzing user access, and collaborating with other
teams. Also, explain any challenges you faced during the
troubleshooting process and how you overcame them.

Result

What was the outcome of the troubleshooting process?

Was the security issue resolved to the client's satisfaction?
Did you receive any feedback or recognition from the
client or your team regarding your work on the project?
 Question #4
Situation

Can you describe a time when you had to work with a client
to gather requirements for a Workday HCM implementation?

Task

What was the client's objective for the implementation, and

what were their specific requirements? How did you
communicate with the client to understand their needs and
expectations?

Action

What specific steps did you take to gather requirements, such

as conducting interviews, reviewing existing processes, and
analyzing data? Did you use any requirements gathering
tools or methodologies? How did you ensure that the
requirements were documented and understood by all
stakeholders?

Result

What was the outcome of the requirements gathering

process? Were the requirements documented accurately,
and did they meet the client's needs and expectations? Did
you receive any feedback or recognition from the client or
your team regarding your work on the project?
 Question #5
Situation

Tell me about a time when you had to demonstrate

critical thinking to bring order to an unstructured problem.

Task

What was the objective of the training, and who were the
target audience? What were the challenges you faced
during the development and delivery process?

Action

What specific steps did you take to develop and deliver

the training, such as creating training materials,
conducting training sessions, and providing support for
trainees? Did you use any training tools or methodologies?
How did you ensure that the training was effective and
met the client's needs?

Result

What was the outcome?

 Question #6
Situation

Can you describe a time when you had to develop a

custom Workday integration to meet a client's unique
requirements?

Task

What were the specific requirements of the integration,

and what was the client hoping to achieve with it?

Action

What steps did you take to develop the integration, and

what challenges did you face during the process?

Result

What was the final solution you provided to the client, and
how did it meet their needs?
 Question #7
Situation

Tell me about a time when you had to troubleshoot a

complex issue with a custom Workday report.

Task

What was the issue with the report, and how did you become
aware of it?

Action

What steps did you take to troubleshoot the issue, and how
did you identify the root cause of the problem?

Result

What was the solution you provided, and how did it improve
the functionality and accuracy of the report?
 Question #8
Situation

Can you describe a time when you had to develop a custom

Workday dashboard for a client?

Task

What were the specific requirements of the dashboard, and

what kind of data did the client want to see?

Action

What steps did you take to develop the dashboard, and how
did you ensure that it was scalable and maintainable?

Result

What was the final dashboard you provided to the client, and
how did it improve their ability to make informed decisions?
 Question #9
Situation

Tell me about a time when you had to work with a client to

develop a custom Workday solution that integrated with a
third-party system.

Task

What were the requirements of the integration, and what

was the objective of the project?

Action

What steps did you take to develop the integration, and

how did you ensure that it was compatible with the third-
party system?

Result

What was the final solution you provided to the client, and
how did it improve their HR processes?
 Question #10
Situation

Can you describe a time when you had to develop a custom

Workday solution that automated a complex HR process?

Task

What was the process that needed to be automated, and why

was it complex?

Action

What steps did you take to develop the automation, and how
did you ensure that it was scalable and maintainable?

Result

What was the final solution you provided, and how did it
improve the efficiency and effectiveness of the HR process?
JOB DESCRIPTION - 2
As a Workday HCM Analyst, you will be responsible
for analyzing data and providing insights to clients
using Workday HCM solutions.

You will work with clients to troubleshoot issues,

identify trends, and provide recommendations to
improve the efficiency and effectiveness of their
HR processes.

Additionally, you should be able to design and

develop Workday reports and dashboards that
provide clients with real-time insights into their HR
data.

As an analyst, you should have strong analytical

skills and be able to work with complex data sets.
You should also have experience with SQL and
data visualization tools such as Tableau.
 Question #1
Situation

Can you describe a time when you had to troubleshoot a

complex issue for a client in their HR processes?

Task

What specific issue were you trying to troubleshoot and how

did it impact the client's HR processes?

Action

What steps did you take to identify the root cause of the
issue? Did you work with any other team members or
resources to help you troubleshoot?

Result

How did you resolve the issue? Were you able to improve the
client's HR processes as a result of your troubleshooting
efforts?
 Question #2
Situation

Can you tell me about a time when you had to design and
develop a custom report for a client using Workday HCM
solutions?

Task

What was the client's specific reporting need and how did you
approach designing the report?

Action

What steps did you take to develop the report? Did you work
with any other team members or resources to help you with
the design or development?

Result

How did the client respond to the report? Were they able to
gain valuable insights from it that helped them make
informed HR decisions?
 Question #3
Situation

Can you describe a time when you had to analyze HR data to

identify trends or issues?

Task

What specific HR data were you analyzing and what was the
purpose of the analysis?

Action

What steps did you take to analyze the data? Did you use any
specific tools or methods to help you?

Result

What did you discover through your analysis? Were you able
to identify any trends or issues? How did you communicate
your findings to others and what actions were taken as a
result?
 Question #4
Situation

Can you tell me about a time when you had to train a client
on how to use a new Workday HCM feature or solution?

Task

What specific feature or solution were you training the client

on and why was it important for them to learn?

Action

What steps did you take to train the client? Did you use any
specific training materials or methods to help them
understand the new feature or solution?

Result

How did the client respond to the training? Were they able to
successfully use the new feature or solution to improve their
HR processes?
 Question #5
Situation

Can you describe a time when you had to troubleshoot a

data integration issue between Workday HCM and another
system?

Task

What specific systems were involved in the integration and

how were they impacting the client's HR processes?

Action

What steps did you take to troubleshoot the issue? Did you
work with any other team members or resources to help you
with the troubleshooting?

Result

How did you resolve the issue? Were you able to improve the
client's HR processes as a result of your troubleshooting
efforts?
 Question #6
Situation

Can you tell me about a time when you had to develop a

custom dashboard for a client using Workday HCM solutions?

Task

What was the client's specific dashboarding need and how

did you approach designing the dashboard?

Action

What steps did you take to develop the dashboard? Did you
work with any other team members or resources to help you
with the design or development?

Result

How did the client respond to the dashboard? Were they able
to gain valuable insights from it that helped them make
informed HR decisions?
 Question #7
Situation

Can you describe a time when you had to work with a client
to identify opportunities for improving their HR processes
using Workday HCM solutions?

Task

What specific opportunities did you identify and how did you
approach working with the client to improve their processes?

Action

What steps did you take to implement the improvements?

Did you work with any other team members or resources to
help you with the implementation?

Result

How did the client respond to the improvements? Were they

able to achieve their HR goals more?
 Question #8
Situation

Describe a time when you had to work with a complex data

set in Workday HCM.

Task

What was the data set and what was the purpose of the
analysis?

Action

What steps did you take to work with the data set? Did you
use any specific tools or methods to help you?

Result

What insights or conclusions did you draw from the analysis?

Were you able to effectively communicate your findings to
stakeholders and make recommendations for process
improvements?
 Question #9
Situation

Can you describe a time when you had to troubleshoot a

Workday HCM issue for a client?

Task

What was the issue and how did it impact the client's HR
processes?

Action

What steps did you take to troubleshoot the issue? Did you
collaborate with other team members or stakeholders?

Result

How did you resolve the issue? Were you able to provide
recommendations for how to prevent similar issues in the
future?
 Question #10
Situation

Can you describe a time when you had to develop a custom

report or dashboard in Workday HCM?

Task

What was the purpose of the report or dashboard and what

specific data did it need to include?

Action

What steps did you take to design and develop the report or
dashboard? Did you use any specific tools or methods to help
you?

Result

How did the report or dashboard meet the client's needs?

Were there any challenges or roadblocks that you
encountered during the development process and how did
you address them?
JOB DESCRIPTION - 3
As a Workday HCM Project Manager, you will be
responsible for leading Workday HCM
implementation projects from start to finish.

You will work with clients to understand their HR

needs and develop project plans that meet
those needs.

Additionally, you should have experience

managing project budgets, timelines, and
resources.
 Question #1
Situation

Can you describe a time when you had to manage a

complex Workday HCM implementation project?

Task

What was the scope of the project, and what were the specific
challenges that you faced?

Action

What steps did you take to ensure the project was

successful? How did you manage the project budget,
timeline, and resources?

Result

What was the outcome of the project? Were the client's HR

needs met, and were you able to stay within the project's
constraints?
 Question #2
Situation

Can you describe a time when you had to manage

competing priorities during a Workday HCM implementation
project?

Task

What were the competing priorities that you had to manage?

Action

What steps did you take to balance these priorities and keep
the project on track?

Result

What was the outcome of the project? Were you able to

successfully navigate the competing priorities, and did the
project meet the client's HR needs?
 Question #3
Situation

Can you describe a time when you had to work with a

challenging client during a Workday HCM implementation
project?

Task

What made the client challenging to work with, and how did
this impact the project?

Action

What steps did you take to manage the client's expectations

and ensure the project stayed on track?

Result

What was the outcome of the project? Were you able to

successfully manage the challenging client, and did the
project meet the client's HR needs?
 Question #4
Situation

Can you describe a time when you had to lead a team

through a challenging project?

Task

What specific project were you leading and what were the
challenges your team faced?

Action

What steps did you take to address those challenges and

keep your team on track? How did you manage the project
timeline, budget, and resources?

Result

What was the outcome of the project? Did it meet the client's
needs and expectations?
 Question #5
Situation

Can you tell me about a time when you had to resolve a

conflict within a project team?

Task

What was the nature of the conflict and how did it impact the
project?

Action

What steps did you take to resolve the conflict and get the
team back on track?

Result

What was the outcome of the conflict resolution process? Was

the project able to proceed smoothly?
 Question #6
Situation

Can you describe a time when you had to adjust project

plans due to unexpected changes?

Task

What were the changes and how did they impact the project
plan?

Action

What steps did you take to adjust the project plan and
communicate the changes to the team and stakeholders?

Result

What was the outcome of the project? Were you able to

complete it successfully despite the changes?
 Question #7
Situation

Can you tell me about a time when you had to manage

project stakeholders with differing opinions or priorities?

Task

Who were the stakeholders involved and what were their

differing opinions or priorities?

Action

What steps did you take to manage the stakeholders and

align their priorities with the project goals?

Result

What was the outcome of the stakeholder management

process? Were you able to keep all parties satisfied while still
meeting the project goals?
 Question #8
Situation

Can you describe a time when you had to work with a vendor
or external partner to deliver a project?

Task

What was the scope of the project and what was the role of
the vendor or external partner?

Action

What steps did you take to ensure effective communication

and collaboration between your team and the
vendor/partner? How did you manage the relationship and
any potential conflicts that arose?

Result

What was the outcome of the project? Were you able to

deliver it successfully with the help of the vendor/partner?
 Question #9
Situation

Can you tell me about a time when you had to deliver a

project with a tight deadline?

Task

What was the scope of the project and why was the deadline
tight?

Action

What steps did you take to ensure the project was completed
on time, including any project management techniques you
employed?

Result

What was the outcome of the project? Were you able to

deliver it on time and to the client's satisfaction?
 Question #10
Situation

Can you describe a time when you had to manage multiple

Workday HCM implementation projects simultaneously?

Task

What were the projects and what were their timelines and
budgets?

Action

What steps did you take to manage the projects

simultaneously, including any project management tools or
techniques you used?

Result

What was the outcome of the projects? Were you able to

complete them all on time and within budget?
JOB DESCRIPTION - 4
As a Workday HCM Integration Specialist, you will be responsible
for ensuring the smooth integration of Workday HCM solutions
with other systems within an organization. You will work with
clients to understand their business processes and
requirements and design, develop, and implement integrations
that meet those needs.

In this role, you should have a strong understanding of Workday

HCM data structures and the ability to configure and manage
Workday integration tools such as Enterprise Interface Builder
(EIB), Workday Studio, and Workday Cloud Connect. You should
also have experience with web services and APIs.

Additionally, you will be responsible for troubleshooting

integration issues, developing and implementing integration
test plans, and ensuring that data is being properly integrated
between systems. You should have experience working with
cross-functional teams and managing integration projects
from start to finish.

To be successful in this role, you should have excellent problem-

solving skills, the ability to work independently, and strong
communication skills. You should also have experience working
with HRIS systems and be familiar with HR-related data and
business processes.
 Question #1
Situation

Can you describe a time when you had to integrate Workday

HCM with other systems within an organization?

Task

What were the specific systems that needed to be integrated

and what was the purpose of the integration?

Action

What steps did you take to develop and implement the

integration? What tools and technologies did you use?

Result

What was the outcome of the integration? Were there any

challenges that you faced during the process and how did
you overcome them?
 Question #2
Situation

Have you ever faced a difficult integration issue between

Workday HCM and another system?

Task

What was the issue and how did you identify it?

Action

What steps did you take to resolve the issue and ensure that
the systems were properly integrated?

Result

What was the final outcome and how did you communicate
the resolution to stakeholders?
 Question #3
Situation

Can you describe a time when you had to design and

develop a custom integration using Workday Studio?

Task

What was the purpose of the integration and what specific

business requirements did it address?

Action

What was your process for designing and developing the

integration using Workday Studio?

Result

What was the final outcome and were the stakeholders

satisfied with the results?
 Question #4
Situation

Can you explain the role of Enterprise Interface Builder (EIB) in

Workday HCM integrations?

Task

How have you used EIB in the past to develop integrations and
what types of data have you integrated with it?

Action

Can you walk me through the steps of developing an

integration using EIB?

Result

What was the final outcome and how did you ensure that the
data was properly integrated?
 Question #5
Situation

Have you ever worked with Workday Cloud Connect?

Task

What specific integrations did you develop using Workday

Cloud Connect and what was the purpose of those
integrations?

Action

What was your process for configuring and managing

Workday Cloud Connect?

Result

What was the final outcome and were the stakeholders

satisfied with the results?
 Question #6
Situation

Can you describe a time when you had to troubleshoot a

complex integration issue between Workday HCM and
another system?

Task

What was the specific issue and how did you go about
identifying the root cause?

Action

What steps did you take to resolve the issue and ensure that
the systems were properly integrated?

Result

What was the final outcome and how did you communicate
the resolution to stakeholders?
 Question #7
Situation

Have you ever had to develop an integration test plan for

Workday HCM integrations?

Task

What specific integrations did you develop test plans for and
what was the purpose of those test plans?

Action

What was your process for developing and implementing the

test plan?

Result

What was the final outcome and were the stakeholders

satisfied with the results?
 Question #8
Situation

Can you describe a time when you had to manage a

complex integration project from start to finish?

Task

What were the specific systems that needed to be integrated

and what was the purpose of the integration?

Action

What steps did you take to develop and implement the

integration, and how did you manage the project budget,
timeline, and resources?

Result

What was the final outcome and were the stakeholders

satisfied with the results?
 Question #9
Situation

Have you ever worked with web services and APIs to develop
integrations with Workday HCM?

Task

What specific integrations did you develop using web services

and APIs, and what was the purpose of those integrations?

Action

What was your process for developing those integrations? Did

you encounter any challenges or roadblocks during the
development process?

Result

How did the integrations perform once they were

implemented? Were there any issues or bugs that needed to
be addressed? How did you troubleshoot and resolve any
issues that arose during the integration process?
 Question #10
Situation

Can you describe a time when you had to troubleshoot an

integration issue between Workday HCM and another
system?

Task

What was the specific issue you were trying to resolve, and
what impact did it have on the business?

Action

What steps did you take to troubleshoot the issue? Did you
collaborate with any other teams or individuals to resolve it?

Result

What was the outcome of your troubleshooting efforts? Were

you able to resolve the issue, and if so, how? What did you
learn from the experience?
JOB DESCRIPTION - 5
As a Workday HCM Project Manager in a para, you will be
responsible for leading the implementation of Workday HCM
solutions across the organization. You will work closely with
cross-functional teams to understand business needs, develop
project plans, and ensure successful execution of the project.
You will be responsible for managing the project budget,
timeline, and resources.

Responsibilities:
Lead the implementation of Workday HCM solutions across the
organization.

Work closely with cross-functional teams to understand

business needs, develop project plans, and ensure successful
execution of the project.

Manage the project budget, timeline, and resources.

Develop and maintain project schedules, status reports, and

other project management documentation.

Ensure effective communication and collaboration between

project team members and stakeholders.

Identify and manage project risks, issues, and dependencies.

CONTINUED...
Provide leadership and direction to project team members.

Ensure adherence to project management methodologies and

best practices.

Coordinate testing and training efforts to ensure successful

adoption of Workday HCM solutions.
Work closely with the Workday HCM Integration Specialist to
ensure smooth integration of Workday HCM solutions with other
systems within the organization.
 Question #1
Situation

Can you describe a time when you had to manage a

complex Workday HCM implementation project?

Task

What were the specific challenges you faced during the

project?

Action

How did you manage the project team and stakeholders to

overcome those challenges?

Result

What was the outcome of the project and how did it meet the
client's needs?
 Question #2
Situation

Have you ever had to manage a project budget for a

Workday HCM implementation project?

Task

What was the budget for the project and what were the
specific budget constraints you had to work with?

Action

What steps did you take to ensure the project stayed within
budget?

Result

What was the final outcome of the project in terms of budget

and how did you communicate that to stakeholders?
 Question #3
Situation

Can you describe a time when you had to manage multiple

Workday HCM implementation projects simultaneously?

Task

How many projects were you managing and what were the
specific challenges you faced?

Action

How did you prioritize and manage your time to ensure each
project was successful?

Result

What was the outcome of each project and how did you
ensure that all stakeholders were satisfied?
 Question #4
Situation

Have you ever had to manage a project team remotely for a

Workday HCM implementation project?

Task

What was the team structure and how did you ensure
effective communication and collaboration?

Action

What tools or methods did you use to manage the remote

team and ensure project success?

Result

What was the outcome of the project and how did you
evaluate the success of the remote management approach?
 Question #5
Situation

Can you describe a time when you had to manage a change

request for a Workday HCM implementation project?

Task

What was the nature of the change request and how did it
impact the project timeline or budget?

Action

How did you evaluate the change request and communicate

the impact to stakeholders?

Result

What was the final outcome of the change request and how
did it affect the success of the project?
 Question #6
Situation

Have you ever had to manage a project with a

geographically dispersed team for a Workday HCM
implementation project?

Task

What were the specific challenges you faced with managing

a team in different locations?

Action

How did you ensure effective communication and

collaboration among team members in different locations?

Result

What was the final outcome of the project and how did you
evaluate the success of managing a geographically
dispersed team?
 Question #7
Situation

Can you describe a time when you had to manage a project

with a tight timeline for a Workday HCM implementation
project?

Task

What was the project timeline and what were the specific
challenges you faced?

Action

How did you manage the project team and stakeholders to

ensure the project was completed on time?

Result

What was the final outcome of the project and how did you
evaluate the success of meeting the tight timeline?
 Question #8
Situation

Have you ever had to manage a project team with diverse

skill sets for a Workday HCM implementation project?

Task

What were the specific skills required for the project and how
did you evaluate the skill sets of the team members?

Action

How did you ensure that each team member was effectively
contributing to the project?

Result

What was the final outcome of the project and how did you
evaluate the success of managing a diverse team?
 Question #9
Situation

Can you describe a time when you had to manage a project

with changing requirements for a Workday HCM
implementation project?

Task

What were the specific changes in requirements and how did

they impact the project timeline or budget?

Action

ow did you evaluate the changes and communicate the

impact to the project team and stakeholders? What
adjustments did you make to the project plan or scope to
accommodate the changes?

Result

How did the project ultimately turn out, and what were the key
factors in its success or challenges faced? What lessons did
you learn from managing a project with changing
requirements, and how would you approach a similar
situation in the future?
 Question #10
Situation

Have you ever had to work with a difficult stakeholder during

a Workday HCM implementation project?

Task

What was the stakeholder's concern or objection and how did

it impact the project?

Action

How did you approach and communicate with the

stakeholder to address their concerns?

Result

Were you able to successfully resolve the issue and continue

with the project? How did the experience impact your
approach to stakeholder management in future projects?
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