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Sociology in Modules 2Nd Edition Schaefer Solutions Manual Full Chapter PDF
Sociology in Modules 2Nd Edition Schaefer Solutions Manual Full Chapter PDF
Sociology in Modules 2Nd Edition Schaefer Solutions Manual Full Chapter PDF
CHAPTER
CHAPTER OUTLINE
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Audience Behavior
Boxes
Research Today: Inside the Bubble: Internet Search Filters
Taking Sociology to Work: Lindsey Wallen, Social Media Consultant
Trendspotting: Who’s on the Internet?
1. Discuss the various roles of the media from Module 20: Sociological Perspectives on the
the functionalist perspective. Media
2. Define and discuss the narcotizing effect of • Chapter-opening excerpt from Alone
the media on society. Together: Why We Expect More from
Technology and Less from Each Other,
3. Define gatekeeping and media monitoring, by Sherry Turkle
and discuss the consequences of both for • Taking Sociology to Work box,
society. “Lindsey Wallen, Social Media
4. Discuss what is meant by dominant Coordinator, Northwestern University”
ideology and explain how it serves to • Research Today box, “Inside the
construct reality. Bubble: Internet Search Filters”
• Discussion of the use of the Internet and
5. Discuss the role of the media from the social media to fuel anti-government
feminist perspective. protests during the 2011 upheavals in
6. Discuss the role of the media from the Egypt, Tunisia, Libya, Bahrain, and
interactionist perspective. Syria, with cartoon
• Discussion of the differential impact of
7. Discuss the various aspects of a social
online gaming on male and female
audience, including the segmented
adolescents
audience and audience behavior.
8. Describe the global nature of the media Module 21: The Audience
and its effect on societies around the world.
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9. Describe the nature of media • Sociology in the Global Community
concentration. box, “Charity Begins at Home Online”
• Trendspotting box, “Who’s on the
Internet?”
• Discussion of audience segmentation in
the two major political parties’
placement of television advertisements
during the 2010 midterm elections
CHAPTER SUMMARY
The term mass media refers to print and electronic means of communication that carry messages to
widespread audiences. The function of the mass media is not limited to entertainment. The mass media
also socialize us, enforce social norms, confer status, promote consumption, and keep us informed about
our social environment. The media bring members of society together by reporting on ceremonies and
other important events, such as the attacks on the World Trade Center on September 11, 2001.
The functionalist view of the mass media emphasizes the role of the media in reaffirming proper behavior
by depicting what happens to people who act in ways that violate social expectations. The media play a
critical role in shaping perceptions about the risks of substance abuse. The media are capable of
conferring status on people, organizations, and public issues. In addition to its functions, the media can be
dysfunctional. The narcotizing dysfunction refers to the phenomenon whereby the media provide such
massive amounts of information that the audience becomes numb and generally fails to act on the
information.
The conflict view is that the media reflect many of the divisions within society and the world, including
those based on gender, race, ethnicity, and social class. The media serves to reinforce dominant views and
to justify the position of the powerful. Gatekeeping refers to the idea that media material must travel
through a series of checkpoints (or “gates”) before it reaches the public. The conflict view suggests that
the gatekeeping process reflects a desire to maximize profits, and that the content that makes it through
the gates does not reflect the diversity of the audience.
In the past, media monitoring referred to the monitoring of media content by interest groups. With new
technologies, it now includes monitoring of individuals’ media usage and choices without their
knowledge, raising concerns about the invasion of people’s privacy.
The term dominant ideology describes the set of cultural beliefs and practices that helps to maintain
powerful social, economic, and political interests. The media transmit images that virtually define what
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we regard as the real world. Mass media decision makers are overwhelmingly white, male, and wealthy.
Media content may create false images or stereotypes of particular groups, which become accepted as
accurate portrayals of reality. Globalization projects the dominating reach of the U.S. media into the rest
of the world. The U.S. media have come to rely on the overseas market.
Feminists continue the argument advanced by conflict theorists that the mass media stereotype and
misrepresent social reality. The media provide a powerful influence on how we look at men and women.
Feminists suggest that women are underrepresented and traditionally viewed as needing rescue by males
or in ways that are highly objectified. Recent studies on the use of the Internet by women and men
suggest that the use of websites differs by gender in fundamental ways.
Interactionists are especially interested in shared understandings of everyday behavior. They examine the
impact of the media on the microlevel to see how the media shape day-to-day social behavior. The use of
the Internet to exchange information and messages about terrorism and hatred is of concern to
interactionists. Sexual expression, privacy issues, and censorship are all Internet-related issues that have
an impact on social behavior. The media can target certain groups by identifying and segmenting the
audience. An opinion leader is someone who, through day-to-day personal contacts and communication,
influences the opinions and decisions of others.
The global reach of the media has indeed begun to create a global village in terms of communication.
Consumer goods are vigorously marketed worldwide, and national boundaries are crossed effortlessly
with a mere keystroke. However, ownership of the media is getting more and more centralized. There are
a handful of multinational corporations that dominate the publishing, broadcasting, and film industries.
Some observers think that government should regulate media concentration. Some sociologists question
whether the public interest is being served by the growing concentration of media.
RESOURCE INTEGRATOR
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2. How do conflict theorists IN THE TEXT
and feminist theorists
Key Terms: gatekeeping, digital divide, dominant ideology, stereotypes,
view the mass media?
digital divide
Boxes: Taking Sociology to Work: Lindsey Wallen, Social Media
Consultant
IN THE INSTRUCTOR’S MANUAL
Additional Lecture Ideas: Media Reflections (6-3)
Classroom Discussion Topics: Misinformation about Substance Abuse
(6-1); Who Should Decide (6-3); Censored News Stories (6-4); News
Framing (6-5); Hispanic Americans on TV? (6-6); Killing us Softly (6-7);
Gender, Sports, and Advertising (6-8)
Student Research and Assignments: News Framing in Television;
Representation of Hispanics in Television Shows; Reinforcement of
Stereotypes through Films; Role of Popular Music in Social Change
Video Resources: Killing Us Softly 3; Mass Media in Society; Media
Impact; Playing Unfair; Television Media; Why We Buy
REEL SOCIETY CD
Topic Index: Media
3. How do interactionists IN THE INSTRUCTOR’S MANUAL
view the mass media?
Additional Lecture Ideas: Sociology Meets Science Fiction (6-5);
Sociology of Television Fandom (6-6)
Classroom Discussion Topics: News Framing (6-5)
Student Research and Assignments: News Framing in Television;
Representation of Hispanics in Television Shows; Reinforcement of
Stereotypes through Films; What Television Tells Us About Our Lives
Video Resources: The Mean World Syndrome
REEL SOCIETY VIDEO
Topic Index: Media
4. What is the significance IN THE TEXT
of the mass media
Key Terms: opinion leader
audience?
IN THE INSTRUCTOR’S MANUAL
Additional Lecture Ideas: Sociology of Television Fandom (6-6)
Video Resources: Should You Let Them Watch; Why We Buy
5. To what extent is mass IN THE TEXT
media globalized?
Boxes: Inside the Bubble: Internet Search Filters
IN THE INSTRUCTOR’S MANUAL
Video Resources: Mass Media in Society
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LECTURE OUTLINE
A. Functionalist View
• The media socialize us, enforce social norms, confer status, promote consumption, and
keep us informed about our social environment.
• A dysfunction of the media is that, over time, too much information is disseminated and
viewers become desensitized. This is referred to as a narcotizing effect.
1. Agent of Socialization
• The media increase social cohesion by presenting a standardized view of culture.
Example: Robert Park’s study of newspapers and immigrants.
• The showing of media events can bring people together.
• The Internet has become the public commons for many.
• The Internet has also become a political arena. Example: In 2008, 24 percent of U.S.
citizens regularly researched presidential candidates on the Internet.
• Some people blame the media for anything that goes wrong.
3. Conferral of Status
• Media confers status on people, organizations, and public issues. See Table 6-2.
4. Promoting Consumption
• Advertising has become more and more prominently embedded in the media.
• Media advertising includes the following functions: supports the economy, provides
information about products, underwrites media costs.
• Sociologists are concerned that it contributes to a consumer culture that creates “needs”
and raises unrealistic expectations of what is required to be happy, and that advertising
has an inappropriate influence on the media content.
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B. Conflict View
• The Conflict Perspective emphasizes that the media reflect the many divisions of society
and the world, including those based on gender, race, ethnicity, and social class.
1. Gatekeeping
• Media constitute a form of big business in which profits are more important than the
quality of the programming.
• A small number of people control what eventually reaches the audience (gatekeeping).
• In many countries, the government plays a gatekeeping role.
• Gatekeeping is not as dominant within the Internet.
• In gatekeeping, the content that makes it through the gate does not necessarily reflect
the diversity of the audience. By 2008, the governments of 21 countries had extended
gatekeeping activities to the Internet. Examples: China, Myanmar.
2. Media Monitoring
• In the past, media monitoring referred to the monitoring of media content by interest
groups. With new technologies, it now includes monitoring of individuals’ media usage
and choices without their knowledge.
• Critics concerned by the invasion of people’s privacy. Examples: Google’s records of
users’ web-browsing activities and government interest therein; federal government
authorizing wiretaps of U.S. citizens’ telephone conversations.
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• U.S. producers not always sensitive to foreign audiences. Example: Memoirs of a
Geisha.
• Many popular U.S. television shows originated in other countries. Example: Survivor;
Who Wants to be a Millionaire?
• Unlike motion pictures, television is moving away from U.S. domination and is more
likely to be locally produced.
• In 2005, UNESCO passed a measure to combat cultural homogenization and protect
threatened cultures, especially in developing nations. The United States was one of
two dissenters.
C. Feminist View
• Media influence how we look at men and women, communicating unrealistic, stereotypical,
and limiting images.
• Feminists see three major problems with popular media: (1) Women are underrepresented,
which suggests women are insignificant; (2) Women are often depicted as needing rescue
by males, thus reinforcing the stereotype of women as helpless and weak; and (3)
Depictions of male-female relationships emphasize traditional roles, and normalize
violence against women.
• Jean Kilbourne argues that women are objectified and dehumanized in advertising and
media entertainment.
• Pornography is a continuing issue of debate.
• There are fundamental differences in the way the Internet is used by men and women.
D. Interactionist View
• From this perspective, media is examined on the microlevel to see how media shape day-to-
day behaviors.
• The media serves as a primary group. Friendship networks emerge from shared viewing
habits. Example: Super Bowl parties.
• Embracing of symbols through photo-ops.
• The Internet has facilitated new forms of communication and social interaction.
• One troubling issue is that the Internet may be used as a platform for extremists and
pornographers.
• Internet has given people greater control over what they see and hear. Legal scholar Cass
Sunstein refers to this as egocasting. The downside of this may be a less tolerant society as
people reduce their exposure to other people and ideas.
• Disparities in usage of the Internet: See Figure 6-5 for breakdown by gender, age, race,
income, and education
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C. Audience Behavior
• An opinion leader is someone who, through day-to-day personal contacts and communication, influences the opinions and
decisions of others.
• Lazarsfeld et al. pioneered a study of opinion leaders in research on voting behavior in the 1940s. Found opinion leaders
encouraged relatives, friends, and coworkers to think positively about a particular candidate or situation.
• Audiences are not a passive group, but active consumers.
• Interpretations of the audience vary. Example: Race, age, income, education, etc., may
influence response of audience members.
A. The Issue
• Recent advances in computer technology have made it increasingly easy for business
firms, government agencies, and even criminals to retrieve and store information about
private individuals. As these technologies increase the power to monitor our behavior, they
raise fears of their misuse for criminal or even undemocratic purposes.
B. The Setting
• In public places, at work, and on the Internet, surveillance devices track our every
move, whether it is a keystroke or an ATM withdrawal. In short, they threaten not just our
privacy, but our freedom from crime and censorship as well.
• Conflicting feelings about this relatively new-found ability are exemplified by WikiLeaks,
who in 2010 released thousands of classified U.S. foreign policy documents on its website,
causing some people to condemn the action as treasonous and others to praise it as a blow
against government censorship.
C. Sociological Insights
• From a sociological point of view, the complex issues of privacy and censorship can be
considered illustrations of culture lag.
• Functionalists take a generally positive view of the Internet, pointing to its manifest function
of facilitating communication.
• Conflict theorists stress the danger that the most powerful groups in a society will use
technology to violate the privacy of the less powerful.
D. Policy Initiatives
• In 1986, the federal government passed the Electronic Communications Privacy Act,
which outlawed the surveillance of telephone calls except with the permission of both the
U.S. attorney general and a federal judge. Telegrams, faxes, and e-mails did not receive the
same degree of protection, however.
• In 2001, one month after the terrorist attacks of September 11, Congress passed the Patriot
Act which which relaxed existing legal checks on surveillance by law enforcement officers.
Federal agencies are now freer to gather data electronically, including people’s credit card
receipts and banking records.
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• In 2010, Congress began to draft federal legislation to inform cell phone and computer
owners that their devices are being “fingerprinted,” and to allow them to opt out of being
monitored. The next year, seeking to head off the measure, some tracking organizations
began voluntarily to allow people to edit the information collected in their online profiles. At
the same time, the Federal Trade Commission issued a report that faulted the industry for
• not doing enough to protect consumers’ privacy online.
KEY TERMS
Cultural convergence The flow of content across multiple media, and the accompanying migration of
media audiences.
Digital divide The relative lack of access to the latest technologies among low-income groups, racial and
ethnic minorities, rural residents, and the citizens of developing countries.
Dominant ideology A set of cultural beliefs and practices that help to maintain powerful social,
economic, and political interests.
Gatekeeping The process by which a relatively small number of people in the media industry control
what material eventually reaches the audience.
Mass media Print and electronic means of communication that carry messages to widespread audiences.
Narcotizing dysfunction The phenomenon in which the media provide such massive amounts of
information that the audience becomes numb and fails to act on the information, regardless of how
compelling the issue.
Netizen A person who is actively involved in online communities and is committed to the free flow of
information, with few outside controls.
Opinion leader Someone who influences the opinions and discussions of others.
Stereotype An unreliable generalization about all members of a group that does not recognize individual
differences within the group.
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and standardization. This changing nature is explored in Douglas Gomery’s “If You’ve Seen One, You’ve
Seen the Mall” (1990).
Movie houses created before the 1920s were of elegant and impressive design; often employing
exotic architectural motifs to decorate theaters of three or more thousand seats. Indeed, such single-
screened theaters were “palaces;” places where ordinary citizens could go for extraordinary experiences.
Going to the “picture show” at early palaces such as New York’s Strand Theater was often seen as a
special occasion, akin to attending the opera or a Broadway play today. Dressing up in formal attire to
attend an evening screening was not uncommon. Upon entering palaces of the 1910s and 1920s, the
patron might be exposed to art in ornate lobbies or see simulated night skies on massive ceilings. Ushers
would walk patrons to their seats, where a small orchestra or large pipe organ would entertain before the
show. It was not unheard of for palaces to provide infant care services and lounges for patrons to interact.
Modern movie theaters, on the other hand, offer state-of-the-art digital picture and sound.
Stadium seating ensures a good view for nearly everyone attending. Patrons can choose among numerous
films playing at the same multiplex and purchase tickets online. Big-budget blockbusters can be watched
on big or not-so-big screens. Indeed, many modern theaters are standardized and much smaller than
previous movie palaces. They are often connected to shopping malls, creating a nexus of consumerism
(watch the film, buy the soundtrack and novelization, collect the toy at the fast food restaurant). The
ornate lobbies of the past are gone, replaced by what Gomery calls “profit centers” of video games and
concessions. Ringing cell phones and talking during films have become more prevalent as audiences
mimic the casual experience of seeing films at home on DVD. “Ushers” now rip the tickets, usually
leaving patrons to make their own way to their seats.
Both the experience of seeing films as well as the architecture of theaters has changed. Like
Tönnies’s view on the change towards Gesellschaft, movie theaters themselves can be interpreted as
places where strangers interact for increasingly impersonal and standardized experiences (see Chapter 5,
Social Interaction, Groups, and Social Structure). Gomery suggests that modern theaters and the modern
movie-going experience are not better than those of the past. Quantity does not always equate with
quality. Slick images and loud sound may just mean a bombardment of what Georg Simmel (1858–1918)
called “nervous stimulation” (1950, original writing 1903). Or, as Gomery’s article posits, it may just
mean that audiences in Theater 13 can hear the soundtrack from the film playing in Theater 12. A
complementary analysis of this issue is offered in George Ritzer’s The McDonaldization of Society
(2004), which offers an examination of the “predictability” or standardization of modern society.
NOTE: Students can gain additional insight through a field trip or interview. Find a restored
movie palace in your school’s area (web search engines like www.yahoo.com are helpful). Then locate a
modern theater, ideally one that is attached to a shopping center. Take students on a field trip to each.
Students can then engage their sociological imaginations by applying the basic concepts of Tönnies and
the specific history of Gomery through a comparison of theaters. If there are no palaces near the school,
or if a field trip is not feasible, students can be given an assignment where they interview a person 30 or
40 years older than they are. The interview would examine what it was like to see films in that older
person’s youth. Students can also take a virtual trip through movie palaces at the website “Some
Enchanted Evenings: American Picture Palaces” created by Mary Halnon at the University of Virginia
(xroads.virginia.edu/~CAP/PALACE/home.html).
Sources used for this essay and additional reading ideas include: Douglas Gomery, “If You’ve
Seen One, You’ve Seen the Mall.” In Mark Crispin Miller (ed.). Seeing Through Movies. New York:
Pantheon, 1990, pp. 49-80; Mary Halnon, “Some Enchanted Evenings: American Picture Palaces,”
xroads.virginia.edu/~CAP/PALACE/home.html; George Ritzer. The McDonaldization of Society.
Thousand Oaks, CA: Pine Forge Press, 2004; Georg Simmel, “The Metropolis and Mental Life.” The
Sociology of Georg Simmel. New York: Free Press, 1950 (originally written 1903), pp. 409-424;
Ferdinand Tönnies, Community and Society. Rutgers, NJ: Transaction, 1988 (originally written 1887).
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6-2: Something Doesn’t Quite Ad Up
In 1957, Vance Packard examined “depth approach.” These were analytical tools used by
advertisers and others to tap into deep-rooted, core psychological needs of the public in an attempt to sell
products, concepts, or candidates. In the chapter entitled “Marketing Eight Hidden Needs,” Packard
explores some of the strategies used in advertisements to increase sales and affect consumer behavior.
An interactive lecture could involve introducing students to these needs. Students could then look
for advertisements in newspapers, magazines, the Internet, radio, television, and before movies at the
theater, which try to tap into these needs. Or, the instructor could bring into the classroom advertisements
as modern illustrations of Packard’s ideas. Advertisements could be for products, services, political
candidates, events, or to promote an idea. Below is a list of the eight “hidden needs” discussed in
Packard’s work, an interpretation, and suggestions for examples.
Source used for this essay: Vance Packard, The Hidden Persuaders. New York: David McKay
Company, 1957 (original edition).
“Selling Emotional Security”
Products like freezers and air conditioners can make consumers feel secure and safe in
their homes, Packard’s book reveals. Here, examples can be found in products that overtly or
covertly try to make consumers feel safe. Cars, medications promising to stop embarrassing
conditions, home appliances, reliable Internet connections, home security systems, car alarms,
cell phones, and products that offer guarantees can all be examples and expansions of this hidden
need.
“Selling Reassurance of Worth”
Depth approach studies posit that some products, ideas, and candidates will sell more
effectively if they can make the consumer feel better about themselves. Owning a certain pair of
shoes or type of dress can make a person feel important. These products can be elevating status
symbols. These commercials often promise that other people will be envious of the consumer for
having purchased the product. The same can be said for the following example.
“Selling Ego-Gratification”
Products to include here can be ones that encourage the consumer to spend money
because they deserve it. Consumers will feel good for “splurging” or spending a little extra of
their “mad money” on certain beauty products, restaurants, or technologies.
“Selling Creative Outlets”
Packard discusses how the depth approach revealed that consumers do not like to feel left
out of the process of making or baking. Examples here can include advertisements for paint, do-
it-yourself repairs, tools, and food. Consumers are encouraged to buy the product because it will
release their creative talents.
“Selling Love Objects”
Often commercials for products will claim that consumers will “love” them. Include here
products that become an object of affection for the consumer (a car, vacation, movie, or even a
celebrity, as Packard points out). Many new “boy bands” and “girl bands” are sold to young
consumers in this fashion.
“Selling Sense of Power”
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Automobile, Internet, tool, and home appliance ads often expound upon the power behind
the product. Such items promise to have more strength, speed, torque, and energy than others do;
and all of these things can be controlled by the consumer’s powerful self.
“Selling a Sense of Roots”
Products that awaken feelings of nostalgia and tradition can include examples where
commercials utilize the “home made” or “like mom/dad/grandma/grandpa used to make” or “old
fashioned” slogans. Ads using monocolor, black and white, or sepia often try to recreate the past.
“Selling Immortality”
Packard discusses the marketing of products like insurance here; products that can give
consumers some sense of immortality. Another interpretation could be to look at how many
products tap into the societal and psychological pressure and desire to remain youthful. Here,
commercials for beauty products, health clubs, energizing pills, or movies that claim to make
consumers “feel like a kid again” can all be expansions of Packard’s idea.
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Sources used include: Susan Jeffords, Hard Bodies: Hollywood Masculinity in the Reagan Era.
New Brunswick, NJ: Rutgers University Press, 1994; National Research Group, Inc., Newspapers: Just
the Ticket—A 1999 Study of the Movie Market: Summary Report. www.naaa.org/PDF/dsplay/Final-
Moviegoer.pdf.
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CHARACTERS, FILMS, AND TELEVISION SHOWS: Ian Fleming (creator of James Bond); Edgar
Rice Burroughs (creator of Tarzan); Jerry Siegel and Joe Shuster (creators of Superman, Clark Kent, and
Lois Lane); The Adventures of Superman (MPTV, aired 1952–1957; syndicated); Lois and Clark: The
New Adventures of Superman (Warner Brothers Television and December 3rd Productions, aired 1993–
1997, ABC-TV); Superman: The Movie. Dir. Richard Donner. Alexander Salkind et al, 1978.
PRINT SOURCES: Betty Friedan. The Feminine Mystique. New York: Dell, 1963; Jack Nachbar and
Kevin Lause, “Getting to Know Us—An Introduction to the Study of Popular Culture: What Is This Stuff
that Dreams Are Made Of?” In Jack Nachbar and Kevin Lause (eds.). Popular Culture: An Introductory
Text. Bowling Green, OH: Bowling Green State University Popular Press, 1992; Philip Skerry with Chris
Lambert, “From Panel to Panavision.” In Dennis Dooley and Gary Engle (eds.). Superman at Fifty! The
Persistence of a Legend! Cleveland: Octavia Press, 1987, pp. 62-75; James Wolcott, “It’s a Bird, It’s A
Plane . . . It’s the Zeitgeist,” Vanity Fair (March 2002): 130–139.
Indeed, sociology and science fiction are the same in intent, if not form. Sociology employs the
scientific method to understand groups, institutions, and social change. This discipline helps us to look to
our collective future. What will work be like in the future? Will racial or sex inequality be lessened or
eliminated? How does technology affect our daily lives? Science fiction employs metaphor and analogy
as ways to understand the same kinds of social issues. Instead of discussing racism in its current form, a
science fiction author might set a tale on another planet or in another time, having aliens stand in for real
human races or ethnicities. Topics that are taboo or uncomfortable become palatable when presented as
fiction. In this regard, science fiction can be a tool for educators desiring to give sociology a more
concrete face for students. By discussing and debating the themes and messages in works of science
fiction, a valuable learning experience can be shared.
What follows is a list of science fiction (and near science fiction) works that would be beneficial
for use in understanding sociological conceptualizations and topics. Students can watch these films at
home and come to school ready to discuss the way in which these works reflect or illuminate a given
topic. Please be aware that some films may be rated R, and, depending on the ages of the students, may
not be appropriate.
TO HELP ILLUMINATE “THE SOCIOLOGICAL IMAGINATION” (see Chapter 1,
“Understanding Sociology”):
Sliding Doors. Dir. Peter Howitt. Mirimax Films, 1998.
Spiderman. Dir. Sam Raimi. Sony Pictures, 2002.
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