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Canadian Human Resource Management Canadian 11Th Edition Schwind Test Bank Full Chapter PDF
Canadian Human Resource Management Canadian 11Th Edition Schwind Test Bank Full Chapter PDF
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the
question.
1) Formal orientation programs are intended to familiarize new employees with their roles, other
employees, and the organization.
A) True
B) False
Answer: A
2) Onboarding can reduce employee turnover, reduce errors, and increase productivity.
A) True
B) False
Answer: A
4) An employee handbook is a common tool for explaining benefits, policies, and general information
about the organization to the new employee.
A) True
B) False
Answer: A
5) Successful organizational entry and maintenance is the key objective of employee socialization.
A) True
B) False
Answer: A
6) The "buddy system" is an informal orientation system used by some organizations where a new
employee is paired with a senior worker who shows the new person around.
A) True
B) False
1
Answer: A
7) Responsibility for orientation is usually shared between the human resource department and the
immediate supervisor.
A) True
B) False
Answer: A
2
9) Reactions from new employees, effects of socialization on job attitudes and roles, and a positive
cost-benefit are all methods for measuring the effectiveness of an orientation program.
A) True
B) False
Answer: A
10) Canadian companies must increasingly compete in a global market and a fast-changing
environment, which in turn makes training an important part of organizational strategy.
A) True
B) False
Answer: A
11) Canadian managers will increasingly have to work with colleagues who often have very different
cultural values.
A) True
B) False
Answer: A
12) Benefits of training for the individual can include skill improvement and self-development.
A) True
B) False
Answer: A
13) Benefits of training for the organization can include higher productivity, improved morale, and a
better corporate image.
A) True
B) False
Answer: A
14) Knowledge management can be defined as the ability to utilize the information and knowledge
stored in employees' heads.
A) True
B) False
Answer: A
15) Training prepares people for their present jobs while development prepares them for future jobs.
A) True
B) False
Answer: A
16) The order of activities in planning a training program is to decide on the content and learning
principles to be used, then do a needs assessment, and finally determine objectives.
A) True
B) False
Answer: B
3
17) In training, needs assessment diagnoses present problems and environmental challenges that training
might facilitate.
A) True
B) False
Answer: A
18) Recommending a good employee for a training course as a reward is one reason why human
resource departments regard supervisory suggestions for employee training as valid.
A) True
B) False
Answer: B
19) Training objectives should state three things: desired behaviour, conditions under which it should
occur, and acceptable performance criteria.
A) True
B) False
Answer: A
20) A training program's content is shaped by the needs assessment and the learning principles.
A) True
B) False
Answer: A
21) Three of the five learning principles that can be included in training are participation, relevance, and
transference.
A) True
B) False
Answer: A
22) Repetition and relevance are learning principles, but feedback is not.
A) True
B) False
Answer: B
23) Active participation usually makes learning quicker and more long-lasting.
A) True
B) False
Answer: A
24) The use of feedback can allow motivated learners to modify their behaviour to achieve the quickest
possible learning curve.
A) True
B) False
Answer: A
4
25) As the learning curve indicates, learning is not linear but takes place in bursts separated by plateaus.
A) True
B) False
Answer: A
26) In selecting a particular training technique no one technique is always best, for there are always
trade-offs between desired content, cost, and personal capabilities.
A) True
B) False
Answer: A
27) Off-the-job training techniques include lecture and video presentations, apprenticeships, and
self-study.
A) True
B) False
Answer: B
28) Coaching as a training technique is seldom if ever done by the immediate manager or supervisor,
but rather by the human resource department.
A) True
B) False
Answer: B
29) One advantage of role-playing as a training technique is that can create greater empathy and
tolerance of individual differences.
A) True
B) False
Answer: A
30) The drop-out rates that plague higher education MOOCs may not be a concern, as many corporate
learners use MOOCs to address a specific issue or problem instead of completing the full course.
A) True
B) False
Answer: A
31) A competency-based performance management allows trainers to offer programs that focus on
specific employee strengths and invest training and development effort where it maximizes value
for the company.
A) True
B) False
Answer: A
32) Strategic human resource development can be defined as the identification of essential job skills and
the management of employee learning for long-range in relation to corporate strategy.
A) True
B) False
Answer: A
5
33) An organization that plans to change its strategy should allocate funds for training.
A) True
B) False
Answer: A
34) Employee development can be defined as the process of enhancing an employee's future value to the
organization through career planning.
A) True
B) False
Answer: A
35) The three basic developmental strategies for organizations are cognitive, behavioural, and
environmental.
A) True
B) False
Answer: A
36) Because they use passive techniques, cognitive development strategies tend to be the most effective
as a developmental tool.
A) True
B) False
Answer: B
37) Behavioural developmental strategies are more concerned with changing employee behaviour than
changing attitudes and values.
A) True
B) False
Answer: A
38) Jobrotation, matrix management, and project teams are all environmental strategies for employee
development.
A) True
B) False
Answer: A
39) The learning organization creates a knowledge network where employees can share ideas and learn
more about content that is important to their development.
A) True
B) False
Answer: A
40) Allthe following are training evaluation criteria: reaction, knowledge, behaviour, and organizational
results.
A) True
B) False
Answer: A
6
41) Job performance, exposure, and organizational loyalty are all possible career development actions.
A) True
B) False
Answer: A
42) One advantage of career planning is that it gives the human resource department a larger pool of job
applicants from which to fill internal job openings.
A) True
B) False
Answer: A
43) The starting point for any career planning and development is the organization.
A) True
B) False
Answer: B
44) Organizationally sponsored career planning can further employee growth, tap employee potential,
and satisfy employee needs.
A) True
B) False
Answer: A
45) No matter how professional they are, to be successful, career counsellors must first get employees to
assess themselves and their environment.
A) True
B) False
Answer: A
47) Strategic human resource development involves all of the following EXCEPT:
A) actively managing an employee's learning
B) being future oriented with regards to employee development
C) attempting to change employee behaviour
D) identifying essential job skills
E) linking the development needs and activities to an organization's strategy and mission
Answer: C
7
48) "Desirable behaviour" as a development strategy includes reinforcing which of the following?
A) proper leadership style
B)conflict resolution techniques
C) interactions with customers
D) appropriate types of communication
E) all of the choices
Answer: E
49) The involvement of human resource departments in employee career planning has grown in recent
years mainly because career planning does all of the following EXCEPT:
A) assists employment equity plans
B) develops promotable employees
C) taps employee potential
D) automatically filters out and removes unacceptable employees
E) reduces management hoarding of key employees
Answer: D
50) Toassist in their career development, employees expect organizations to provide the following
EXCEPT:
A) awareness of opportunities
B) career equity
C) job design
D) supervisory concern
E) career satisfaction
Answer: C
51) Some human resource departments offer career counselling, although to be truly successful,
counsellors must:
A) be able to inform employees exactly where their career path lies at any time
B) avoid using attitudes and skills tests at this stage
C) be able to persuade employees to go in the direction the organization, not where the employee
wants
D) get employees to assess themselves and their environment
E) have direct experience in the jobs and careers that they are counselling about
Answer: D
8
53) Developmental strategies that desire to change employee attitudes and values would generally fall
under the heading of .
A) environmental
B) behavioural
C) cognitive
D) managerial
E) normative
Answer: A
54) Matrix management, cross-cultural management, and diversity training are all instruments used in
the strategy to employee development.
A) cognitive
B) normative
C) environmental
D) participative
E) behavioural
Answer: C
56) The reaction criterion for training evaluation has as an advantage that it evaluates:
A) overall organizational results and benefits
B) desired behavioural changes
C) the effectiveness of the program
D) the set-up of the program
E) attitude and behaviour changes effected by the training
Answer: D
9
58) In training, to do a needs assessment means to:
A) diagnose environmental challenges that could be met through training
B) review recruiting and selection procedures
C) suggest possible methods to evaluate training programs
D) assess the costs of training programs
E) develop an external workforce analysis to fill training needs
Answer: A
59) The skills, knowledge, and behaviours that distinguish high performance in a board role, function,
or level of the organization is known as:
A) employee talent
B) job skills
C) talent profile
D) competencies
E) level of development
Answer: D
60) The use of such instruments as role-playing, sensitivity training, team building, and mentoring
would indicate an organizational strategy based on the:
A) cognitive approach
B) behavioural approach
C) job analysis approach
D) environmental approach
E) assessment approach
Answer: B
61) There is a trend towards online orientation instruments, the benefits of which are all the following
EXCEPT:
A) employees can do internet searches for more information
B) ability to deliver to geographically dispersed workforces
C) compressed delivery time
D) greater cost-effectiveness
E) reduced workload for trainers
Answer: A
10
63) Knowledge management has all of the following characteristics EXCEPT:
A) it focuses on making information available to managers for decision making
B) it determines which employees will receive additional career development
C) it attempts to leverage knowledge within the organization
D) it endeavors to increase knowledge systematically to apply knowledge in a profitable manner
E) it translates an organization's ability to utilize employee knowledge
Answer: A
64) Human resource departments encourage career planning through all the following EXCEPT:
A) employee self-assessment
B) job analysis
C) information
D) counselling
E) career education
Answer: B
65) Orientationprograms often cover a number of topics including all of the following EXCEPT:
A) organizational issues
B) job duties
C) introduction to other employees
D) job analysis issues
E) employee benefits
Answer: D
67) Cross-training employees by moving them through a variety of jobs within the organization is
called:
A) job enrichment
B) job rotation
C) job enlargement
D) job mentoring
E) job learning
Answer: B
11
68) Training evaluation criteria can include which of the following?
A) organizational results
B) behaviour
C) knowledge
D) reaction
E) all of the choices
Answer: E
69) Methods and instruments used in environmental strategies for employee career development include
which of the following:
A) leadership grid
B) videos
C) mentoring
D) job rotation
E) team building
Answer: D
70) Approaches to evaluating the effectiveness of an orientation program include which of the
following?
A) measure job satisfaction and work motivation after employees have been in their new roles
B) randomly select new employees and have them complete surveys
C) randomly interview new employees who have completed the program
D) conduct cost-benefit studies on orientation activities
E) all of the choices
Answer: E
71) There canbe a valid need for training when all of the following situations occur EXCEPT:
A) low morale needs to be improved
B) new procedures may be introduced to handle a new product line
C) supervisors recommend training as a means of rewarding good workers
D) high accident rates are occurring
E) recently promoted employees may have weaknesses that need to be addressed
Answer: C
12
73) In a perfect world, the best criteria of evaluating a training program would be .
A) attitudes
B) knowledge
C) behaviour
D) reaction
E) organizational results
Answer: E
74) When employers encourage career planning, one benefit often is:
A) expanded learning curve charts
B) employees will decertify unions and set up team based self-management equity systems
C) employees set goals and are more motivated
D) poor employees resign
E) increased creative anxiety
Answer: C
13
78) Anindividual can take a number of actions to develop a career, including all the following
EXCEPT:
A) not learn from mistakes
B) resignations
C) job performance
D) exposure
E) mentors
Answer: A
80) Case study, simulation, and programmed learning are all examples of:
A) on-the-job training techniques
B) transference
C) participation learning
D) off-the-job training techniques
E) role-playing
Answer: D
81) The process by which a new employee begins to understand and accept the values, norms, and
beliefs held by others in an organization is known as .
A) socialization
B) adaptation
C) familiarization
D) participation
E) orientation programs
Answer: A
82) The term is used to describe a series of aligned strategic processes that take into account
all the new employees early experiences.
A) onboarding
B) socialization
C) orientation
D) succession planning
E) teamwork
Answer: A
14
83) Effective onboarding activities include which of the following?
A) succession planning
B) wikis
C) hiring
D) start-up costs
E) socialization
Answer: E
84) One responsibility of a human resource department is to plan for the unexpected vacancy in key
positions. Such planning is known as:
A) succession planning
B) insurance planning
C) resignation planning (though it can include employee departure due to death or retirement)
D) emergency planning
E) replacement planning
Answer: A
85) In most organizations, coaching (as a training approach) is almost always done by:
A) senior management
B) a virtual-reality coach
C) the immediate supervisor or manager
D) the human resource department
E) a professional trainer or coach
Answer: C
86) Although none of the following are scientific methods of evaluating training, select the one that
would likely be the most effective as a practical measurement.
A) the post-test design
B) Markov analysis
C) the pre-test design
D) the pre-test/post-test design
E) elimination of uncertainty (the Heisenberg test)
Answer: D
15
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CHAPTER III
CRUSTACEA (CONTINUED): COPEPODA
BRANCH I. EUCOPEPODA.
Sub-Order 1. Gymnoplea.
The division between the front and hind part of the body falls
immediately in front of the genital openings and behind the fifth thoracic
feet. The latter in the male are modified into an asymmetrical copulatory
organ.
TRIBE I. AMPHASCANDRIA.
TRIBE II.
HETERARTHRANDRIA.
The first antennae of the male are asymmetrical, one, usually the
right, being used as a clasping organ.
The males of the Centropagidae, Candacidae and Pontellidae,
besides possessing the asymmetrically modified thoracic limbs of the
fifth pair also exhibit a modification of one of the first antennae,
which is generally thickened in the middle, and has a peculiar joint in
it, or geniculation, which enables it to be flexed and so used as a
clasping organ for holding the female.
Fam. 1.—Centropagidae.—These Copepods are very common
in the pelagic plankton, and some of the species vie with the
Calanidae in plumed ornaments, e.g. Augaptilus filigerus, figured by
Giesbrecht in his monograph. The use of these ornaments, which are
possessed by so many pelagic Copepods, is entirely obscure.[40]
Certain of the Centropagidae live in fresh water. Thus Diaptomus is
an exclusively fresh-water genus, and forms a most important
constituent of lake-plankton; various species of Heterocope occur in
the great continental lakes, and certain Eurytemora go up the
estuaries of rivers into brackish water.
An excellent work on the fresh-water Copepods of Germany has
been written by Schmeil,[41] who gives analytical tables for
distinguishing various genera and species. The three fresh-water
families are the Centropagidae, Cyclopidae, and Harpacticidae (see
p. 62). The Centropagidae may be sharply distinguished from the
other fresh-water families by the following characters:—The
cephalothorax is distinctly separated from the abdomen; the first
antennae are long and composed of 24–25 segments, in the male
only a single antenna (generally the right) being geniculated and
used as a clasping organ. The fifth pair of limbs are not rudimentary;
a heart is present, and only one egg-sac is found in the female. The
second antennae are distinctly biramous.
Diaptomus.—The furcal processes are short, at most three times as
long as broad; endopodite of the first swimming appendage 2–
jointed, endopodites of succeeding legs 3–jointed.
Heterocope.—The furcal processes are short, at most twice as long
as broad; endopodites of all swimming legs 1–jointed.
Eurytemora.—The furcal processes are long, at least three and a
half times as long as broad; the endopodite of the first pair of legs
1–jointed, those of the other pairs 2–jointed.
It has been known for a long time that some of the marine
Copepods are phosphorescent, and, indeed, owing to their numbers
in the plankton, contribute very largely to bring about that liquid
illumination which will always excite the admiration of seafarers. In
northern seas the chief phosphorescent Copepods belong to
Metridia, a genus of the Centropagidae; but in the Bay of Naples
Giesbrecht[42] states that the phosphorescent species are the
following Centropagids: Pleuromma abdominale and P. gracile,
Leuckartia flavicornis and Heterochaeta papilligera; Oncaea
conifera is also phosphorescent. It is often stated that Sapphirina (p.
69) is phosphorescent, but its wonderful iridescent blue colour is
purely due to interference
colours, and has nothing to do
with phosphorescence.
Giesbrecht has observed that the
phosphorescence is due to a
substance secreted in special
skin-glands, which is jerked into
the water, and on coming into
contact with it emits a
phosphorescent glow. This
substance can be dried up
completely in a desiccated
specimen and yet preserve its
phosphorescent properties, the
essential condition for the actual
emission of light being contact
with water. Similarly, specimens
preserved in glycerine for a long
period will phosphoresce when
compressed in distilled water.
From this last experiment
Giesbrecht concludes that the
phosphorescence can hardly be
due to an oxidation process, but
the nature of the chemical
reaction remains obscure.
Fam. 2. Candacidae.—This
family comprises the single genus
Candace, with numerous species
distributed in the plankton of all
seas. Some species, e.g. C.
pectinata, Brady, have a
practically world-wide
distribution, this species being
recorded from the Shetlands and
from the Philippines.
Fam. 3. Pontellidae.—This is
a larger family also comprising
widely distributed species found
Fig. 27.—Dorsal view of Anomalocera
pattersoni, ♂, × 20. (After Sars.)in the marine plankton.
Anomalocera pattersoni (Fig. 27)
is one of the commonest elements in the plankton of the North Sea.
Sub-Order 2. Podoplea.
The boundary between the fore and hind part of the body falls in
front of the fifth thoracic segment. The appendages of the fifth
thoracic pair in the male are never modified as copulatory organs.
TRIBE I. AMPHARTHRANDRIA.
The first antennae in the male differ greatly from those in the
female, being often geniculated and acting as prehensile organs.
Fams. 1–2. Cyclopidae and Harpacticidae, and other allied
families, are purely free-living forms; they are not usually pelagic in
habit, but prefer creeping among algae in the littoral zone or on the
sea-bottom, or especially in tidal pools. Some genera are,
nevertheless, pelagic; e.g. Oithona among Cyclopidae; Setella,
Clytemnestra, and Aegisthus among Harpacticidae.
The sketch (Fig. 28) of Euterpe acutifrons ♀ , a species widely
distributed in the Mediterranean and northern seas, exhibits the
structure of a typical Harpacticid, while Fig. 29 shows the form of the
first antenna in the male.
Several fresh-water representatives of these free-living families
occur. The genus Cyclops (Cyclopidae) is exclusively fresh-water,
while many Harpacticidae go up into brackish waters: for example
on the Norfolk Broads, Mr. Robert Gurney has taken Tachidius
brevicornis, Müller, and T. littoralis, Poppe; Ophiocamptus
brevipes, Sars; Mesochra lilljeborgi, Boeck; Laophonte littorale, T.
and A. Scott; L. mohammed, Blanchard and Richard; and
Dactylopus tisboides, Claus.
Schmeil[43] gives the following scheme for identifying the fresh-
water Cyclopidae and Harpacticidae (see diagnosis of Centropagidae
on p. 59):—
Fam. 1. Cyclopidae.—The
cephalothorax is clearly separated
from the abdomen. The first
antennae of the female when bent
back do not stretch beyond the
cephalothorax; in the male both
of them are clasping organs. The
second antennae are without an
exopodite. The fifth pair of limbs
are rudimentary, there is no
heart, and the female carries two
egg-sacs.
Cyclops.—Numerous species, split
up according to segmentation of
rudimentary fifth pair of legs,
number of joints in antennae, etc.
Fam. 2. Harpacticidae.—
The cephalothorax is not clearly
separated from the abdomen. The
first antennae are short in both
sexes, both being clasping organs
in the male. The second antennae
have a rudimentary exopodite.
The fifth pair of limbs are
rudimentary and plate-shaped; a
heart is absent, and the egg-sacs
Fig. 28.—Euterpe acutifrons, ♀ , × 70. of the female may be one or two
Abd.1, 1st abdominal segment; Th.5, in number.
5th thoracic segment. (After
Giesbrecht.) 1. Ophiocamptus (Moraria).—Body
worm-shaped; first antennae of
female 7–jointed, rostrum
forming a broad plate.
2. Body not worm-shaped; first antennae of female 8–jointed,
rostrum short and sharp.
(a) Endopodites of all thoracic limbs 3–jointed. The first
antennae in female distinctly bent after the second joint.
Nitocra.
(b) Endopodite of at least
the fourth limb 2–jointed;
first antennae in female
not bent. Canthocamptus.
3. Ectinosoma.—Body as in
2, but first antennae are very
short, and the maxillipede
does not carry a terminal
hooked seta as in 1 and 2.
Fam. 3. Peltiidae.[44]—This is
an interesting family, allied to the
Harpacticidae, and includes
species with flattened bodies
somewhat resembling Isopods,
and a similar habit of rolling
themselves up into balls. No
parasitic forms are known,
though Sunaristes paguri on the
French and Scottish coasts is said
to live commensally with hermit-
crabs.
The first antennae are short, similar in the two sexes, and are
never used by the male as clasping organs. This function may be
subserved by the second maxillae.
Fams. Oncaeidae, Corycaeidae, Lichomolgidae, Ergasilidae,
Bomolochidae, Chondracanthidae, Philichthyidae,
Nereicolidae, Hersiliidae, Caligidae, Lernaeidae,
Lernaeopodidae, Choniostomatidae.
The families Oncaeidae and Corycaeidae contain pelagic forms of
flattened shape and great swimming powers, but the structure of the
mouth-parts in the Corycaeidae points to a semi-parasitic habit.
Fam. 1. Oncaeidae.—This family, including the genera Oncaea,
Pachysoma, etc., does not possess the elaborate eyes of the next
family, nor is the sexual dimorphism so marked.
Fam. 2. Corycaeidae.—These are distinguished from the
Oncaeidae, not only by their greater beauty, but also by the
possession of very elaborate eyes, which are furnished with two
lenses, one at each end of a fairly long tube. The females of
Sapphirina are occasionally found in the branchial cavity of Salps,
and their alimentary canal never contains solid particles, but is filled
with a fluid substance perhaps derived by suction from their prey. S.
opalina may occur in large shoals, when the wonderful iridescent
blue colour of the males makes the water sparkle as it were with a
sort of diurnal phosphorescence. The animal, however, despite the
opinion of the older observers, is not truly phosphorescent. It may be
that the ornamental nature of some of the males is correlated with
the presence of the curious visual organs, which are on the whole
better developed in the females than in the males. As in so many
pelagic Copepods, the body and limbs may bear plumed setae of
great elaboration and beautiful colour, e.g. Copilia vitrea (Fig. 37).
We now pass on to the rest of the parasitic Copepods,[51] which
probably belong to the tribe Isokerandria, and we meet with the
same variety of degrees of parasitism as in the Ampharthrandria,
often leading to very similar results.
Fig. 37.—Copilia vitrea (Corycaeidae), ♀, × 20. (After Giesbrecht.)