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Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition

Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-1

Test bank for Interpersonal Communication


Relating to Others Canadian 7th Edition Beebe
0134276647 9780134276649

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relating-to-others-canadian-7th-edition-beebe-0134276647-9780134276649/

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9780134276649/

1) The most obvious form of human diversity is


a. gender.
b. culture.
c. race.
d. age.

Answer: a
Diff: 1
Type: MC
Page Reference: 74
Skill: Recall

2) Androgynous is defined as having


a. masculine traits.
b. feminine traits.
c. both masculine and feminine traits.
d. neither masculine nor feminine traits.

Answer: c
Diff: 1
Type: MC

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-2

Page Reference: 74
Skill: Recall

3) Which of the following is a quick way to summarize the communication differences


between men and women?
a. Men often communicate to establish rapport; women often communicate to report.
b. Men communicate to dominate; women communicate to avoid confrontation.
c. Men often communicate to report; women often communicate to establish rapport.
d. Women are more likely than men to use communication to accomplish something.

Answer: c
Diff: 1
Type: MC
Page Reference: 75
Skill: Recall

4) Heterosexuals who have negative perceptions of gays and lesbians are more likely to
a. have little to no contact with gays and lesbians.
b. have limited understanding of gender and psychology.
c. conceal their own sexuality.
d. have rigid views about gender roles and to assume their peers also hold such rigid
views.

Answer: d
Diff: 1
Type: MC
Page Reference: 75
Skill: Recall

5) The term race can be defined as


a. the genetically transmitted physical characteristics of a group of people.
b. a social classification based on a variety of factors, such as nationality, religion,
language, and ancestral heritage.
c. group membership.
d. the grouping of people based on their nationality, common history, or geographical
location.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-3

Answer: a
Diff: 1
Type: MC
Page Reference: 75
Skill: Recall

6) The term ethnicity can be defined as


a. the genetically transmitted physical characteristics of a group of people.
b. a social classification based on a variety of factors, such as nationality, religion,
language, and ancestral heritage.
c. group membership.
d. the grouping of people based on their nationality, common history, or geographical
location.

Answer: b
Diff: 1
Type: MC
Page Reference: 75
Skill: Recall

7) The difference between race and ethnicity is that


a. ethnicity is dependent on where you live, whereas race is not.
b. ethnicity is a socially constructed category that may or may not include race (ancestral
heritage or genetic background).
c. race is a socially constructed category whereas ethnicity is not.
d. nationality and geography are very important in defining race but not ethnicity.

Answer: b
Diff: 1
Type: MC
Page Reference: 75
Skill: Recall

8) Generation X is the term used for people born between


a. 1982 and 2002.
b. 1943 and 1960.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-4

c. 1961 and 1981.


d. 1925 and 1942.

Answer: c
Diff: 1
Type: MC
Page Reference: 76
Skill: Recall

9) Those who are close to their parents, feel special, are goal- and team-oriented, and
focus on achievement are likely
a. Millenials.
b. Generation X.
c. Baby Boomers.
d. Matures.

Answer: a
Diff: 1
Type: MC
Page Reference: 77
Skill: Recall

10) Which age group has greater difficulty interpreting the nonverbal messages of others?
a. children
b. teenagers
c. young adults
d. older adults

Answer: d
Diff: 1
Type: MC
Page Reference: 76
Skill: Recall

11) Which of the following is NOT a principle that describes how social classes emerge
from a society?
a. People who interact with each other over time tend to communicate in similar ways.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-5

b. People in one group can move easily to another group but only in an upward direction.
c. Virtually every organization and group develops a hierarchy.
d. We are more likely to interact with people from our own social class.

Answer: b
Diff: 1
Type: MC
Page Reference: 78
Skill: Recall

12) ________ is based on cultural beliefs about the universe and key issues such as death,
God, and the meaning of life.
a. Ethnocentrism
b. Intercultural communication
c. Cultural values
d. World view

Answer: d
Diff: 1
Type: MC
Page Reference: 78
Skill: Recall

13) The more we understand about a person's ________, the more likely we will
understand the values, norms, roles, and rules of that person's culture.
a. enculturation
b. intercultural communication
c. world view
d. ethnocentrism

Answer: c
Diff: 1
Type: MC
Page Reference: 78
Skill: Recall

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-6

14) A learned system of knowledge, behaviour, attitudes, beliefs, values, and norms that
is shared by a group of people is a
a. subculture.
b. co-culture
c. counter-culture.
d. culture.

Answer: d
Diff: 1
Type: MC
Page Reference: 78
Skill: Recall

15) A distinct cultural group within a larger culture is a


a. subculture.
b. co-culture.
c. subordinate culture.
d. revisionist culture.

Answer: b
Diff: 1
Type: MC
Page Reference: 79
Skill: Recall

16) Gays and lesbians would be considered a


a. subordinate culture.
b. subculture.
c. co-culture.
d. emergent culture.

Answer: c
Diff: 1
Type: MC
Page Reference: 79
Skill: Recall

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-7

17) Material culture, social institutions, individuals and the universe, aesthetics, and
language are examples of
a. what a given group of people values or appreciates.
b. what we learn from our culture.
c. cultural elements that identify the most profound aspects of cultural influence.
d. cultural contexts.

Answer: c
Diff: 1
Type: MC
Page Reference: 79
Skill: Recall

18) Cultural elements are


a. what a given group of people values or appreciates.
b. a culture's objectives in terms of individual or collective achievement.
c. information not explicitly communicated through language.
d. things and ideas that represent profound aspects of cultural influence.

Answer: d
Diff: 1
Type: MC
Page Reference: 79
Skill: Recall

19) Social institutions, aesthetics, and language are all things that are included in
a. the values of culture.
b. the goals of culture.
c. cultural elements.
d. the contexts of culture.

Answer: c
Diff: 1
Type: MC
Page Reference: 79

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-8

Skill: Recall

20) The process of communicating a group's culture from generation to generation is


called
a. culture shock.
b. enculturation.
c. ethnocentrism.
d. acculturation.

Answer: b
Diff: 1
Type: MC
Page Reference: 79
Skill: Recall

21) The process of acquiring new approaches, beliefs, and values through exposure to
other cultures is called
a. acculturation.
b. enculturation.
c. ethnocentrism.
d. culture shock.

Answer: a
Diff: 1
Type: MC
Page Reference: 79
Skill: Recall

22) The fact that one can buy hummus and basmati rice at most Canadian grocery stores
exemplifies
a. cultural values.
b. enculturation.
c. acculturation.
d. culture shock.

Answer: c
Diff: 2

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-9

Type: MC
Page Reference: 79
Skill: Applied

23) Acculturation is the process of


a. communicating a group's culture from generation to generation.
b. perpetuating the belief that one's own culture is superior to others.
c. acquiring other approaches, beliefs, and values by coming into contact with other
cultures.
d. feeling stress and anxiety when encountering a culture different from one's own.

Answer: c
Diff: 1
Type: MC
Page Reference: 79
Skill: Recall

24) Cultural values identify


a. things and ideas representing the most profound aspects of cultural influence.
b. a culture's objectives based on individual or collective achievement.
c. information not explicitly communicated through language.
d. what a given group of people values or appreciates.

Answer: d
Diff: 1
Type: MC
Page Reference: 80
Skill: Recall

25) Masculine vs. feminine perspectives, individualism, tolerance of uncertainty, and use
of power are
a. variables that measure significant values in almost every culture.
b. ideas that represent profound aspects of cultural influence.
c. factors representing a culture's objectives.
d. values not explicitly communicated through language.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-10

Answer: a
Diff: 1
Type: MC
Page Reference: 80
Skill: Recall

26) Achievement, assertiveness, and material wealth are emphasized by


a. group achievement cultures.
b. co-cultures.
c. masculine cultures.
d. feminine cultures.

Answer: c
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

27) Relationships, caring for the less fortunate, and overall quality of life are emphasized
by
a. masculine cultures.
b. centralized power cultures.
c. feminine cultures.
d. group achievement cultures.

Answer: c
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

28) People from a culture with a long-term orientation to time tend to value
a. perseverance and thrift.
b. spending rather than saving.
c. respect for the individual.
d. social status.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-11

Answer: a
Diff: 1
Type: MC
Page Reference: 81-82
Skill: Recall

29) People from Denmark, New Zealand, and Israel tend to prefer
a. decentralized power.
b. centralized power.
c. masculine perspectives.
d. group achievement.

Answer: a
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

30) North Americans tend to value ________ while Asians tend to value ________.
a. individual achievements; group achievements
b. group achievements; individual achievements
c. decentralized power; hierarchical power
d. feminine perspectives; masculine perspectives

Answer: a
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

31) Teamwork approaches usually succeed better in


a. cultures in which there is a need for certainty.
b. collectivistic cultures.
c. cultures in which there is tolerance of uncertainty.
d. individualistic cultures.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-12

Answer: b
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

32) In a collectivistic culture


a. there is a need for certainty.
b. power is centralized.
c. there is masculine influence.
d. people strive to attain goals for the group.

Answer: d
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

33) Individuals feel responsible for taking care of themselves and their immediate
families in
a. individualistic cultures.
b. feminine cultures.
c. masculine cultures.
d. collectivistic cultures.

Answer: a
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

34) Individualistic cultures tend to


a. be more tightly knit socially than collectivistic cultures.
b. be more loosely knit socially than collectivistic cultures.
c. emphasize cooperation.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-13

d. emphasize loyalty to the community.

Answer: b
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

35) If you come from a high-context culture, you are likely to perceive individuals from a
low-context culture as being
a. less attractive.
b. more knowledgeable.
c. more trustworthy.
d. more attractive.

Answer: a
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

36) Individuals from low-context cultures


a. are not skilled at interpreting unspoken contextual messages.
b. are skilled at interpreting unspoken messages.
c. are less skilled at language.
d. use more contextual cues.

Answer: a
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

37) Individuals for whom nonverbal cues are extremely important in interpreting
messages are members of
a. decentralized cultures.
b. low-context cultures.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-14

c. centralized cultures.
d. high-context cultures.

Answer: d
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

38) Individuals from low-context cultures


a. rely more on language to send and interpret information.
b. are perceived as attractive, knowledgeable, and trustworthy.
c. follow unspoken rules of dress, conduct, and communication.
d. are skilled in interpreting unspoken contextual messages.

Answer: a
Diff: 1
Type: MC
Page Reference: 81
Skill: Recall

39) Monique and a group of her colleagues travel from Montreal to Beijing for a
conference. There are people there from all over the world, meeting one another and
networking. This is an example of
a. culture shock.
b. ethnocentrism.
c. intercultural communication.
d. communication codes.

Answer: c
Diff: 1
Type: MC
Page Reference: 82
Skill: Applied

40) When you experience culture shock, you might feel all of the following EXCEPT
a. a sense of confusion.

Copyright © 2018 Pearson Canada Inc.


Test Bank in Word to accompany Interpersonal Communication: Relating to Others, 7th Canadian Edition
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others 4-15

b. anxiety.
c. stress.
d. unreasonable exultation.

Answer: d
Diff: 1
Type: MC
Page Reference: 83
Skill: Recall

41) Jerod is visiting Norway as an exchange student. During his third week in the country
he began to experience a sense of confusion, anxiety, and stress. He began to question the
wisdom of committing himself to this exchange. Based on Jerod's reaction, what is he
most likely experiencing?
a. culture shock
b. ethnocentrism
c. third-culture
d. acculturation

Answer: a
Diff: 1
Type: MC
Page Reference: 83
Skill: Applied

42) Ethnocentrism is defined as


a. placing a person or group of persons into an inflexible category.
b. the belief that your cultural traditions are superior to others.
c. prejudging someone before you know all the facts about that person.
d. a form of stereotyping.

Answer: b
Diff: 1
Type: MC
Page Reference: 84
Skill: Recall

Copyright © 2018 Pearson Canada Inc.


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