KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY, KUMASI

SCHOOL OF BUSINESS
DEPARTMENT OF SUPPLY CHAIN AND INFORMATION SYSTEMS
LOGISTICS AND SUPPLY CHAIN MANAGEMENT - YEAR 3
Course Outline for 2019

COURSE CODE: ISD 356 SEMESTER: 2ND SEMESTER

COURSE TITLE : MANAGEMENT SCIENCE
COURSE COODINATOR: J. MENSAH
CREDIT VALUE : 3 CR.HRS.
DURATION OF COURSE : ONE SEMESTER
EMAIL : jmjohnmensah@gmail.com
PHONE NUMBER : 0202998102

Course Name/Title Management Science And Production

Management

Course Code ISD 356

Program (E.g. BBA or MBA)/Level BBA 3

Core or Elective Elective – L&SCM Option

Instructor(s) Name and email address

Number of Class sessions in course 14

Duration of each class (minutes) 3 hrs

Credit Hours 3

Semester 2

COURSE OVERVIEW
This course addresses the challenge of managing the making of goods and services, as well as
models and techniques for dealing with these problems. The emphasis is on developing
analytical insights into a few central models that have proved their usefulness in practice.
Students develop the ability to model complex situations. The objective of this course is also to
expose students to the common quantitative modelling tools used to support business decision
making. This introductory course therefore covers fundamental quantitative methods for
business decision making.

The course will focus on covering the most frequently used quantitative management science
techniques which deals with decisions when conditions are ‘reasonably’ certain and under
conditions of uncertainty. Excel will be used to solve realistic linear programming problems. In
this course, we will study a variety of business problems which can be solved by formulating
them as mathematical models.

COURSE OBJECTIVES

By the end of the course, students will be expected to be able to;

1. Identify the models and techniques for dealing with problems of managing the making
of goods and services.
2. Describe and analyze a production process, to analyze its appropriateness given the
corporate and function-level strategies of the firm and to decide if it is well managed
identifying it’s key challenges and opportunities.

COURSE CONTENT

1. Overview of management and production science

 Definitions
 The production function
 Manufacturing vs services
 Types of production
 Scope of production

2. Product and Service Design

 Trends in product and service design
 Objectives of products and service design
 Introducing new products and services
 Quality function deployment
3. Capacity Planning
 Measuring Capacity And Utilization
 Economies And Diseconomies Of Scales
 Capacity Strategies

4. Facilities Planning
 Facilities location
 Layout of facilities
 Facilities design

5. Facilities Maintenance
 Duties of maintenance department
 Categories of maintenance
 Maintenance strategies
 Predictive maintenance

6. Materials Management
 Transportation
 Distribution
 Transportation Models

7. Operations Research/Quantitative Techniques

 Introduction to Linear Programming
 Queuing theory

8. Forecasting
 Smoothing Methods
 Moving Averages
 Weighted Moving Averages
 Exponential Smoothing

ASSESSMENT/GRADING
 The criteria for assessing students shall include continuous assessments made up of;
assignments, mid-semester examination, seminar/case presentations, class attendance and
students’ participation in class as well as end of semester examination. Course grades will
be as follows;
Continuous Assessment 30%
Final Exam 70%
Total 100%

COURSE MATERIAL

Teaching notes and important transparencies used during the lectures will be provided to
the students.

Recommended Text:

1. Taylor, Bernard W. (2007), Introduction to Management Science, Prentice Hall,

Upper Saddle River, NJ, USA, 9th& 10th Editions.