ISHAN PATEL PERSONAL Nome Ishan Patel ‘Address 87 Prachi Vihar Colony, Raigarh, TV. Tower Rood Raigath 495001 Raigorh Phone number suns6sor? Email ishanpateloroT@gmall.com Date ofbieth 25121997 lace ofbirth Raigath Gender Male Nationality Indian Marital status Single Linkedin tps wun linkedin.com/injishan patel 412536191 INTERESTS 1m Playing Sports {Cricket & Badminton) Travelling 1 Tolearnnew skills 1m Business Management mw Music LANGUAGES Hind English Self motivated professional with knowledge and experience of supply chain ‘management, logistics, and operations and excellent interpersonal and problem- solving sills WORK EXPERIENCE Senior Executive (Operations) Jun 2021 - Present Xpressbees, Delhi First Mile ‘= Handling day to day hub operations pickup, sortation & dispatch operations. ‘= Tracking of shipments/bags and Co-loader performance for the hub. ‘+ Maintaining the inventory of al the packaging and operational materials, Planning & building network, executing First mile operations & Hub Operations ‘across the region. ‘+ Maintains proper connection between Hub and Last mile by managing fleet. ‘Drive operational efficiencies and cost reduction programs. * Monitoring and auditing of daily, weekly & monthly performance reports to ensure smooth execution of operations. Oversee the hiring & training of new team members and support their development. Conduct Weekly, Monthly & quarterly review of KPIs, © Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency, throughput and cost across the organization, ‘Study different processes, drive standardization and eliminate non value added activities. Last Mite * Communicating with upper management to develop strategic operations goals. * Controlling PAN India heavies shipments. * Responsible fr last mile operations of multiple locations/branches. ‘© Responsible to arrange maximum deliveries within TAT. Also, decreasing aging of the shipments, ‘Preparation of various MIS reports like Inbound, outbound, RTO and aging reports. ‘© Monitor the NDR/RTO and finding solutions for reducing monthly NDR & RTO percentage. ‘Preparation of multiple reports to minimize the TAT failure and plan strategies accordingly © Construct Strategy to improve the operations scorecard. Evaluate and reduce ‘operations cost ‘© Monitoring and auditing of daily, weekly & monthly performance reports to ensure smooth execution of operations. + Collec, track, & present metrics related to processes, team accuracy and efficiency, ‘and drive improvementsin efficiency, throughput and cost across the organization, ‘Taking reviews for different zones with top management, ‘© Tracking & maintaining data for daily shipments. ‘© Measure and monitor productivity a various levels and identify, plan &implement productivity improvement initiatives EDUCATION AND QUALIFICATIONS M.B.A. Operations MIT-WPU, Pune Jun 2019 - Jun 2022, BBA. Jun 2015 -Jun 2018 Disha Institute of Management & Technology, RaipurHSC SSanskar Public School, Raigarh ssc Sanskar Public School, Raigarh SKILLS Problem Solving Skills eoce Team Player eocce Multi Tasker ecco Trainable ecco ‘Time Management ecce Good Decision Maker eoce Reliable & Trustworthy eocce COURSES Procurement & Logistics disasterready.org, Supply Chain Management Alison Manufacturing Operations Udemy MS-Excel 2007 & 2016 Ger MS- Word & Powerpoint ccr 5S Alison ACHIEVEMENTS # Become Employee of the year 2022. Top performer in 3rd & rth quarter of 2022. Implemented 5'S and enhanced smooth flow in HUBYSVC. Jun 2013 -Jun 2015 Jun 2011 -Jun 2013, 2020-2020 2019-2019 2020-2020 2020-2020 2020-2021 2023-2023