COURSE TITLE: HUMAN RESOURCE MANAGEMENT

TITLE: HRM PRACTICES IN CROPICON PVT.LTD

SUBMITTED TO:
SUBMITTED BY:
DR. ARCHANA TULASEEDHARAN
23-PGDM-ABPM-46 ANSHUL KAUNDAL
23-PGDM-ABPM-50 CHAUDHARI KALPESH
23-PGDM-ABPM-56 G. LIKITHA
23-PGDM-ABPM-68 MANOJ KUMAR BO
23-PGDM-ABPM-81 R. VIJAY SAGAR
SHARMA
 A. EMPLOYEE DATA:

Employee name: Kishore Kumar Date: 15 March 2024

Employee ID: ITS00021 Telephone: 8296090551

Location: Bengaluru

Job Title: Manager- Client Servicing Email: kishore@innoviousitservices.in

Supervisior name: Nikhil. B Supervisior Title: CEO

Employement type: Regular Full time

How long Employee been in current position: Two Months

Hiring date: 12th Feb 2024

B.SUMMARY OF DUTIES/ RESPONSIBILITIES:

The duties involve conducting interviews for new hires, managing staffing and

recruitment processes, documenting daily activities, making salary decisions based on

performance, acquiring new clients, overseeing delivery processes, conducting

weekly reviews, preparing monthly reports, and collecting feedback from clients.

These tasks require a proactive approach, attention to detail, and effective

communication skills.
C.SCOPE AND IMPACT OF JOB:

Budget responsibilities: Salary decision based on performance

Client acquisition

Delivery

Monthly report of company

Feedback collection from client

Supervisory Responsibility: Interview new employee

Staffing and recruitment

Writing daily activities which need to be done

Once in week review

No supervisory responsibilities
If yes,
How many positions report directly to you? 30
How many positions report indirectly to you? --
Others: --

D.DUTIES / ROLES / RESPONSIBILITIES :

Instructions : 1. First list the most important task

2. Include what is the task purpose / what is to be done, why it is to be done,

and how it is to be done and create a statement of the task.
 Tasks Statement Percentage Time KSAOC Rating out
important spent of 10
of task (Essential-
E)
Interview As the General 20 ---- 1.communication skills 8*E
new Manager, you are 2.Decision making
employees responsible for skills
conducting 3.knowledge of
interviews with employment laws
potential new 4.Attension to detail.
employees to assess 5. Integrity and Ethics
their suitability for
the company,
ensuring alignment
with organizational
values, culture, and
job requirements.
Client As the General 25 2Hrs 1.Sales and Negotiation 9*E
acquasition Manager of an IT /day skill
services company, 2.Communication skill
your task is to 3.Relationship building
acquire new clients 4.Industry knowledge
by identifying 5.Networking skills
potential leads,
showcasing the
company's
expertise and
capabilities, and
demonstrating how
your services can
solve their business
challenges,
 ultimately driving
growth and revenue
for the company.

Performance As the General 15 1hr 1.Understanding of 7*E

based salary Manager, your task performance evaluation
is to determine 2.Knowledge of
employee salaries compensation Practices
based on 3.Conflict resolution
performance to skill
incentivize high 4.legal compliannce
performance, retain
top talent, and
ensure fair
compensation,
following
established
company policies
and performance
evaluation criteria.
Writing daily As a general 10 1hr 1. leadership 6
activities manager, your daily 2. decision-
activities include making
overseeing 3. Communication
operational 4. financial
functions, such as acumen
staff management, 5. strategic
budgeting, and thinking.
strategic planning,
to ensure
organizational
 efficiency and
profitability by
coordinating teams,
analyzing financial
data, and fostering
a productive work
environment;
Delivery As a general 25 2Hrs/day necessitating skills in 8*E
manager, your daily logistics management,
responsibility strategic planning,
involves ensuring problem-solving, and
timely and efficient effective
delivery of products communication.
or services by
coordinating
logistics,
optimizing supply
chains, and
monitoring
performance
metrics to meet
customer demands
and enhance
business
competitiveness.
Monthly As a general 5 1hr understanding, 5
report manager, you are demanding proficiency
tasked with in data analysis,
compiling financial literacy,
comprehensive report writing, and
monthly reports on presentation skills.
company
performance,
 analyzing financial
data and
operational metrics
to provide insights
for strategic
decision-making
and stakeholders'

E.PERSONAL OR ORGANISATIONAL CONTACT

Personal or Purpose How often Out side/ Inside

Organisational
Interview new staffing As needed inside
employee
Client acquisition networking ongoing Inside and outside

feedback improvement As needed Inside and outside

F. IMAPACT OF DECISION
Inside department
None
Minor
Moderate
Considerable
Major
 Breifly describe example of your typical and key descisions that have impact within
the departmenet.
As the General Manager, decisions regarding new hires have a significant impact on
the company, as you shape the team's composition, expertise, and culture. Your ability
to attract and select talented individuals can directly influence the company's growth,
success, and overall effectiveness.

Outside Department
None
Minor
Moderate
Considerable
Major

Breifly describe example of your typical and key descisions that have impact outside
the departmenet.
As the General Manager, role in networking with new clients extends beyond your
department, as your interactions can significantly impact the company's reputation,
growth, and profitability. The ability to forge strong relationships and secure new
clients directly contributes to the company's success and market expansion.

G. WORKING ENVIRONMENT/CONDITIONS:
* Location of the job :Banglore IT Park
* Hazards and noise level:No
*Physical condition: indoor vs outdoor, Sitting, Standing, Air-condition, heat cold :
indoor on desk work; might go out during client acquiring process.
*Social context
*Work schedule:9 to 5 and flexibility in timings

H. GENERAL EMPLOYEE COMMENT:

I. SUPERVISOR COMMENT:

SUBMITTED BY: GROUP 2 DATE:15 March 2024

APPROVAL:NIKHIL B. DATE:16 March 2024

HUMAN RESOURCE DATE:16 March 2024