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Test Bank For M Management 3Rd Edition Bateman Snell Full Chapter PDF
Test Bank For M Management 3Rd Edition Bateman Snell Full Chapter PDF
007802952X 9780078029523
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Chapter 02
1. In the context of the origins of management, Wu Qi, a Chinese general, discussed the
True False
2. Around AD 1436, the Sumerians standardized production through the use of an assembly
line, building warehouses and using an inventory system to monitor the contents.
True False
3. In the context of the origins of management, throughout history, most managers operated by a
trial-and-error basis.
True False
4. In the context of the origins of management, the emergence of the Hawthorne Effect
True False
2-1
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manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
5. The opportunities for mass production created by the industrial revolution spawned intense
True False
7. The evolution of management thought is divided into two major sections: classical approaches
True False
True False
concerned primarily with meeting the explosive growth in demand brought about by the
industrial revolution.
True False
10. Adam Smith introduced the scientific management approach in response to the failure
True False
2-2
© 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
11. In the context of scientific management, a key element of Frederick Taylor’s approach was the
principle of esprit de corps, that refers to promoting a unity of interests between employees and
management.
True False
12. In the context of scientific management, Lillian Gilbreth focused on the human side
True False
13. According to Max Weber, bureaucratic positions foster specialized skills, eliminating
True False
14. One of the fourteen principles of management identified by Henri Fayol was the subordination
True False
15. In the context of the human relations approach to management, Abraham Maslow argued that
people try to satisfy their lower-level needs and then progress upward to the higher-level needs.
True False
16. The human relations approach to management ignored the more rational side of the worker and
True False
2-3
© 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
17. In the context of contemporary approaches to management, sociotechnical systems theory helps
True False
systems theory was a precursor to the total quality management (TQM) movement.
True False
True False
True False
21. In the context of Douglas McGregor’s Theory X and Theory Y, an important implication for
True False
22. According to the contingency perspective, there is only “one best way” to manage and organize.
True False
2-4
© 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
23. Understanding contingencies helps a manager know which sets of circumstances dictate
True False
24. In the context of modern contributors, Jim Collins discovered that “level 5 leaders” often
True False
25. Peter Drucker, a respected management guru, was the first person to discuss “management by
objective” (MBO), by which a manager should be self-driven to accomplish key goals that link
to organizational success.
True False
26. The book In Search of Excellence discussed how a leader’s success hinges on balancing
True False
27. Christopher A. Bartlett championed several ideas that continue to be influential to this day,
True False
28. Peter Senge of MIT Sloan School of Management founded the “Society of
Organizational Learning.”
True False
2-5
© 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
29. If one does not anticipate change and adapt to it, one’s firm will not thrive in a
True False
30. Change continually creates both new opportunities and new demands for lowering costs and
True False
31. In 1776, discussed control and the principle of specialization with regard to
manufacturing workers.
A. Douglas McGregor
B. Max Weber
C. Frederick Taylor
D. Abraham Maslow
E. Adam Smith
2-6
© 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
32. refer(s) to reductions in the average cost of a unit of production as the total
A. Sociotechnical systems
B. Bureaucracy
C. Systematic management
D. Economies of scale
E. Quantitative management
33. , one of the first university programs to offer management and business education,
34. is a classical management approach that attempted to build into operations the specific
procedures and processes that would ensure coordination of effort to achieve established
A. Scientific management
B. Administrative management
C. Systematic management
D. Human relations
E. Bureaucracy
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eighteen months—he had received no remuneration; neither had he
been paid for the articles he had purchased for the men; at the same
time, the salary due to him, of ten pounds a year as chirurgeon of the
castle, was now more than two years in arrear. It was the greater
hardship, as those who had furnished the drugs and other articles
were pressing him for the debt, ‘for which he is like to be pursued.’
Moreover, he protested, as something necessary to support a claim of
debt against the state, that ‘he has been always for advancing of his
majesty’s interest, and well affected to their majesties’ government.’
The Council, in this case too, could only recommend the accounts
to the lords of the treasury.[57]
Sinclair of Mey, and a friend of his named 1691. Mar. 8.
James Sinclair, writer in Edinburgh, were
lodging in the house of John Brown, vintner, in the Kirkgate of Leith,
when, at a late hour, the Master of Tarbat and Ensign Andrew Mowat
came to join the party. The Master, who was eldest son of the
Viscount Tarbat, a statesman of no mean note, was nearly related to
Sinclair of Mey. There was no harm meant by any one that night in
the hostelry of John Brown; but before midnight, the floor was
reddened with slaughter.
The Master and his friend Mowat, who are described on the
occasion as excited by liquor, but not beyond self-control, were
sitting in the hall drinking a little ale, while beds were getting ready
for them. A girl named Jean Thomson, who had brought the ale, was
asked by the Master to sit down beside him, but escaped to her own
room, and bolted herself in. He, running in pursuit of her,
blunderingly went into a room occupied by a Frenchman named
George Poiret, who was quietly sleeping there. An altercation took
place between Poiret and the Master, and Mowat, hearing the noise,
came to see what was the matter. The Frenchman had drawn his
sword, which the two gentlemen wrenched out of his hand. A servant
of the house, named Christian Erskine, had now also arrived at the
scene of strife, besides a gentleman who was not afterwards
identified. At the woman’s urgent request, Mowat took away the
Master and the other gentleman, the latter carrying the Frenchman’s
sword. There might have now been an end to this little brawl, if the
Master had not deemed it his duty to go back to the Frenchman’s
room to beg his pardon. The Frenchman, finding a new disturbance
at his door, which he had bolted, seems to have lost patience. He
knocked on the ceiling of his room with the fire-tongs, to awaken two
brothers, Elias Poiret, styled Le Sieur de la Roche, and Isaac Poiret,
who were sleeping there, and to bring them to his assistance.
These two gentlemen presently came down armed with swords and
pistols, and spoke to their defenceless and excited brother at his
door. Presently there was a hostile collision 1691.
between them and the Master and Mowat in
the hall. Jean Thomson roused her master to come and interfere for
the preservation of the peace; but he came too late. The Master and
Mowat were not seen making any assault; but a shot was heard, and,
in a few minutes, it was found that the Sieur de la Roche lay dead
with a swordwound through his body, while Isaac had one of his
fingers nearly cut off. A servant now brought the guard, by whom
Mowat was soon after discovered hiding under an outer stair, with a
bent sword in his hand, bloody from point to hilt, his hand wounded,
and the sleeves of his coat also stained with blood. On being brought
where the dead man lay, he viewed the body without apparent
emotion, merely remarking he wondered who had done it.
The Master, Mowat, and James Sinclair, writer, were tried for the
murder of Elias Poiret; but the jury found none of the imputed
crimes proven. The whole affair can, indeed, only be regarded as an
unfortunate scuffle arising from intemperance, and in which sudden
anger caused weapons to be used where a few gentle and reasonable
words might have quickly re-established peace and good-fellowship.
[59]