Quality Management

Q1. As allowed specifications for the weight of product various from 49.80 to 50.20 gram. The
manufacturing process is stable. The parameters of this process are:
- X (mean) = 50.10 gram
- 𝝈 (standard deviation) = 0.10 gram
a. Which of the following indices is used to evaluate process capability property?

b. The capability index of this process is:

c. Can this process make acceptable products

d. What new standard deviation (𝜎𝑛𝑒𝑤 ) would be required to make the process capable without changing
the mean?

e. What new USL and LSL would be required to make the process capable without changing the
standard deviation?
Q2. The following data is shown the inspection result of broken titles:
Subgroup Number
Day Fraction
size of broken
1 160 10 0.063 a. To control this process, we should use:
2 160 5 0.031
3 160 12 0.075
b. The centerline of the control chart:
4 160 6 0.038
5 160 2 0.013
6 160 8 0.050
7 160 8 0.050
8 160 3 0.019 c. UCL & LCL of the control chart:
9 160 16 0.100
10 160 8 0.050
11 160 4 0.025
12 160 9 0.056
13 160 5 0.031 d. Could the calculated parameters of the control chart used to control
14 160 10 0.063
15 160 7 0.044
this process in the future:
16 160 5 0.031
17 160 2 0.013
18 160 3 0.019
19 160 9 0.056
20 160 0 0.000 e. The subgroup are out of control:
21 160 5 0.031
22 160 9 0.056
23 160 10 0.063
24 160 8 0.050
25 160 0 0.000 f. If it need to revise the control chart, the center line of the revised
26 160 0 0.000
27 160 7 0.044 control chart will be:
28 160 9 0.056
29 160 15 0.094
30 160 5 0.031
Total 4800 200
 Quality Management

Q4.
Number of Cost per
Defects
defects unit ($)
A 180 1
B 300 0.8
C 100 5
D 70 8
E 50 1
Others 70 1

a. The frequency percentage of each defect:

b. According to Pareto analysis of frequency, the defects in “serious area” prioritized for improvement are:

c. According to Pareto analysis of frequency, “serious area” has the cummulative percentage of:

d. The cost percentage of each defect:

e. According to Pareto analysis of cost, “serious area” has the cummulative percentage of:

f. According to Pareto analysis of cost, “serious area” has the cummulative percentage of:

Q5. An inspector uses 2 instruments to measure diameter of cylinder ten times. The observation results
are:
Instrument A Instrument B
No.
(mm) (mm)
1 15.02 15.05
2 15.05 15.03
3 15.01 14.95
4 14.98 14.98
5 15.03 15.02
6 14.96 15.01
7 14.97 14.96
8 15.02 14.95
9 15.07 15.07
10 15.04 15.03
Suppose that the true vale of the diameter (𝒙𝒊 ) is 15.00 mm and 𝝈𝒑 = 0.002 mm.
a. Mean observation value (𝒙𝟎 ) of instrument A: ________________________________________________________

b. Bias (𝜽𝑬 ) of instrument A: ____________________________________________________________________________

c. Precision (𝝈𝑬 ) of instrument A: _______________________________________________________________________

d. Mean observation value (𝒙𝟎 ) of instrument B: ________________________________________________________

e. Bias (𝜽𝑬 ) of instrument B: ____________________________________________________________________________

f. Precision (𝝈𝑬 ) of instrument B: _______________________________________________________________________

g. Comparison on an accuracy of measurement between two instruments ____________________________

 Quality Management

Q6.
Subgroup X- bar R Subgroup X- bar R
1 56.2 35 16 65.0 51
2 78.8 36 17 52.2 24
3 63.6 55 18 66.2 36
4 79.4 33 19 86.2 24
5 48.8 23 20 49.8 28
6 67.0 54 21 50.2 45
7 72.0 52 22 53.2 45
8 65.8 59 23 85.4 45
9 57.0 44 24 56.0 35
10 34.2 13 25 53.8 43
11 65.4 59 26 44.8 31
12 73.8 51 27 74.6 59
13 64.8 36 28 66.6 21
14 52.4 48 29 56.8 41
15 51.8 34 30 58.6 60
ധ
𝑋 = 61.680 𝑅ത = 40.667

UCL and LCL of R chart are:

UCL = ______________________________________

LCL = ______________________________________

UCL and LCL of X chart are:

UCL = ______________________________________

LCL = ______________________________________

Is the process in control based on rule 1 of out-of-control signal? ➔ Yes / No

The subgroups are out of control are: _______________________________________

If it need to revise the X-bar chart, the central line of the revised X-bar chart will be:

If it need to revise the X-bar chart, the UCL & LCL of the revised X-bar chart will be
 Quality Management

Q7.

A firm has produced a lot of 50,000 products. The firm is using attribute sampling plan for inspecting

products produced. The firm inspected products by the following conditions general inspection level of

II (normal level) and acceptable quality level (AQL) of 1.5%. Suppose that samples are chosen randomly

and there is no mistake inspection.

a. Single sampling plan for this firm:

b. Acceptable probability of a lot that has 2.0% of defects, with tightened level is:

c. If the acceptable probability of the lot is 98.6% the defective percentage of the lot will be: