Literature Review of Consumer Buying Behaviour

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Understanding consumer buying behavior is crucial for businesses aiming to thrive in today's

competitive market landscape. A literature review of consumer buying behavior serves as a


cornerstone in comprehending the various factors influencing consumer decisions. However, delving
into this area of study can be arduous and time-consuming for many individuals.

Crafting a comprehensive literature review requires extensive research, critical analysis, and synthesis
of existing scholarly works. It involves sifting through a vast array of academic papers, journals,
books, and other reputable sources to gather relevant insights and theories pertaining to consumer
behavior.

One of the primary challenges faced by researchers and students alike is the sheer volume of
literature available on the subject. Navigating through this extensive body of work while ensuring the
inclusion of pertinent information can be overwhelming and daunting.

Furthermore, synthesizing disparate findings and theories into a coherent narrative demands
meticulous attention to detail and analytical prowess. Drawing meaningful connections between
various studies and identifying gaps in existing research require a high level of expertise and
proficiency in the field.

Moreover, adhering to strict academic standards and formatting guidelines adds another layer of
complexity to the writing process. Ensuring proper citation and referencing of sources while
maintaining clarity and coherence throughout the review necessitates a considerable amount of time
and effort.

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Human factors experts are paying attention to be aware of the determinants of approval and
guaranteeing new designs are produced and executed to reduce resistance. Discover the definitive
perspective on retail CPGFMCG manufacturing innovation and more. PROJECT REPORT ON
FINANCIAL ANALYSIS OF ICICI Bank. McGraw-Hill. Robinson, R. 1997. The New Rich in
Asia Mobile Phones. Routledge. Schiffman, L. and Kanuk, L. 2009. Consumer Behaviour. Prentice
Hall. Sheth, J. and Malhotra, N. 2011. Wiley International Encyclopaedia of Marketing. Wiley.
Soder, B. and Wiedmaier, V. 2006. Intercultural Issues in Online Communication. Backhaus et al
(2007) suggested that purchase decision is one of the important stages as this stage refers to
occurrence of transaction. A personal mobile phone offers them the opportunity to stay in touch with
friends. These two were chased by cell phone bill inquiry - 71 percent had ordered - and call
forwarding - 64 percent had used” (Wilkinson, 2005, p. 401). Merely 4 percent of the entire
respondents had never utilized any of these fours. In order to develop a framework for the study
consumer behaviour it is helpful to begin by considering the evolution of the field of consumer
research and the different paradigms of thought that have influenced the discipline. Cara Nak Cara
Nak Tulis Pengenalan Diri Sendiri Di Blog. Although different researchers offer various tendencies.
At least, part of this apprehension is about the subject of whether any technology is acknowledged
by its projected consumers. The use of advertisements has significantly increased in the 20 th
Century as industrialization expanded the supply of manufactured products. Bikes are considered to
be the favorites among the youth generation, as they help in easy commutation, styling and mileage
and has more aesthetic appeal. The examination of the economic theories is helpful in identifying the
consumer behaviour from the perspective of utility, prices and other economic aspects. Studies
included in this section were identified using the Scopus database by using the following
combination of keywords Social media digital marketing and social media marketing. Another study
conducted by Variawa (2010) analyzed the influence o f packaging on consumer decision making
process for Fast Moving Consumer Goods. Rolex is now more of a social status rather than a time
tracking device. Secondly, it would have been more desirable if we could get hold of people from a
diversified age group especially, the older age group of above 60 years. So an adjustment in the
independent variable will change the dependent variable. Although the findings indicat e that there is
a weak relat ionship between the product packaging and brand experience. The article is focused on
the shopping and consumer behaviour in the family. A buyer is always influenced by his culture, sub-
culture and social class. This is caused by the fact that the competence gain from the new technology
is bigger through its development phase than in the preliminary phase. This can complicate the
process of building brand connection with consumer segments as consumers cannot always provide
rational statements as to why they prefer one product over another. As described in this article, a set
of dimensions can be identified in the literature, which can be used to characterize and differentiate,
the various perspectives on consumer research. From the table below, we can see that all the IVs have
significant impact on DVs as the p-value for all three independent variables are p. The drift will in
fact be not towards smaller cell phones but towards cell phones with enhanced potential and bigger
screens. Report this Document Download now Save Save A Brief Literature Review on Consumer
Buying Behav. Advertising promote social messages and life style through illustrating the position of
ideal consumer and stimulate social action toward purchase of that product. With an acceptance rate
of 30%, each of the journals of our affiliates is double blind, peer reviewed and some of the journals
are listed in SCOPUS, SCIMAGO, Google Scholar, ProQuest, Cengage Gale, LexisNexis and
several other academic databases and search engines.
Culture refers to the set of values, ideas and attitude that are accepted by a homogeneous group of
people and transmitted to the next generation. No individual cell phone technology will be the
complete answer to all the needs of consumer. The selection of the operator was influenced mainly
by cost and audibility: more or less 93 percent thought that price the operator asks had influenced
their selection at least relatively much. A theory that answers what, why, how, when and where an
individual makes purchase (Green, 1992); it is particularly important to study the subject of consumer
buying behaviour as it facilitate firms to plan and execute superior business strategies (Khaniwale,
2015). Kotler and Keller (2005) consider this stage as one of the important stages as the consumer
considers all the types and alternatives taking into account the factors such as size, quality and also
price. Unpublished doctoral dissertation, University of Florida, Gainesville, FL. Capturing a large
share in the two wheeler industry, bikes and scooter covers a major segment. Consumer Behavior is
the psychology behind marketing the behavior of consumers in the marketing environment. At the
present the meaning of the word retail in English French Dutch. Consumer develops a level of
trustworthiness for a brand they have seen advertisement of. Further, an attempt has been made to
correlate the consumer behaviour theories and consumer decision making models to explain the
factors affecting the buying decisions of the consumers. Literature review on consumer behaviour
2019-02-19. Therefore, this assumption challenges the thought of an international consumer culture
with homogenised consumer sectors as well as customs, by declaring that those expenditure practices
are shaped by the local outlines within which they take place (Bond et al, 2004, p. 33). Youth forms
one of the biggest markets around the globe for cell phones, with more than 201 million subscribers
between 18 to 25 years of age. In this research we will attempt to find out if these varied impressions
about entertaining advertisements really have any impact on consumer’s buying intention. Firstly, the
sample size could have been more if we had access to a larger number of people. Once the relevant
information about the product o r service is obtained the next stage involves analyzing the
alternatives. People also downloaded these PDFs. 17 Full PDFs related to this paper. These u tilizing
activities includes, need recognition, information search, evaluation o f alternatives, the building of
purchase intention, the act of purchasing, consu mption and finally disposal. This is a site to login to
get the latest updates of the automobiles matrimony and real estates. Any queries and problems in
understanding the questionnaire were resolved by the interviewees immediately. In addition, mobile
phone possession is considered as representation of maturity, depicting the end of childhood, making
youth feel advanced as well as more self-sufficient as compared to other kids. Assignment in
operation researchAssignment in operation research child problem solving argumentative synthesis
essay examples pay for math assignment how to write a career aspirations essay. Consumer Buying
Behaviour To Study The Consumer Buying Behaviour In The Retail Industry With Special Reference
To The. During the late 80s advertisements were fairly limited to television, radio, billboards and
newspapers. However, only writing the flaws of present methods are not good enough, you have to
prove your claim with authentic evidence or reference sources. Without consumers no business
organization can run. The current students are the ones who were born into a digital world and they
find it difficult remembering a time without the Internet, laptops and most importantly mobile
phones. It would have been more interesting to know more about their thoughts on modern
advertising. NielsenIQ insights deliver the latest global thought leadership market research and
analysis on consumer behavior and business intelligence. Rothchild and Gaidis's 1981 work also laid
the foundation for much of the behavioural psychology applications to the area that followed.
Most large local and multinational giant companies are now practicing digital marketing in full
swing. Consumer Buying Behaviour Towards Online Shopping Project Report. Industrial and
Commercial Training, 24 (4), 32-49. The concept of understanding the behaviour of consumer
emerged in late 1940’s from which it has taken into so many dimensions. Changes in online buying
among UK consumers since COVID-19 2020-2021 Share of UK shoppers that will mostly shop
online due to COVID-19 2020 by category Share of French shoppers mostly shopping. The cell
phone market is on a critical point in its development, but the assurances of all these hi-tech services
cannot be appreciated without an having extensive approval. The findings of the research indicate
that low-income consumers have more preferences towards premium packaging as this can also be
re-used after the product has been consumed. A structured questionnaire was developed to collect
the required primary data from the consumers. It may be because of the fact that not much work has
b een done on this medium for Islamabad. In the next stage, consumer searches information related
to desired p roduct or service (Schiffman and Kanuk, 2007). In addition to selling products and
services, ads sell image and life style. It directly has an effect on the implementation by offering
service providers definite demand that is guaranteed by deals. Models of approval have places stress
on the approach of consumers, and in doing so, aim to forecast long-standing consumer approval by
assessing early successful reactions to any latest technology (Phillips-Wren, 2010, p. 517).
Determining consumer approval of a system is a tricky but it is the main part of human factors study.
Get the Best Writing Service for Review of Literature Consumer Behaviour If you are in dire need
of writing help for your literature review, we can provide you the best assistance online. Consumers
are only concerned with self interest and are viewed as rati onal decision makers (Schiffman and
Kanuk, 2007, Zinkhan, 1992). Sub culture includes nationalities, religions, racial groups and
geographic regions. The article is focused on the shopping and consumer behaviour in the family. A
lthough In-store advertising is an important medium for advertising but it is no t being used
efficiently. Enter the email address you signed up with and well email you a reset link. By its
connection to modernity, a cell phone offers two essential uses in identity formation. The study
would also look at the result of these changes in customer buying behaviour on food products. This
is 100% legal. You may not submit downloaded papers as your own, that is cheating. Also you. High
cost of the services was the most significant cause lessening the amount of possible consumers. The
Tech Nation Report has been the UKs state of the nation report on tech since 2015. The author
further explains this by the fact Chinese tradition of taking care of young and old family members
have long been developed and marriage is considered to be extremely important in Chinese tradition.
However, only writing the flaws of present methods are not good enough, you have to prove your
claim with authentic evidence or reference sources. The more global yet at the same time the more
personal. The empirical evidence was based on a model fit from the result of factor analysis,
regression analysis, and chi-square goodness-of-fit statistics. Aaker and Jacobson (1994) also find a
positive relationship between advertising and perceived quality. In terms of behavioural sciences of
consumer behaviour it is clearly evident that psychological needs usually influence an individual to
purchase a brand.
The first is Cognitive Psychology which is a study of all knowledge related (mental) behavior.
Another study conducted by Variawa (2010) analyzed the influence o f packaging on consumer
decision making process for Fast Moving Consumer Goods. This apprehension has broadened the
conventional ergonomic worry with usability, or capability to utilize, to cover approval, or readiness
to utilize (Yunker, 2002, p. 419). Consumer approval is the readiness within a consumer group to
make use of technology for the tasks it is designed to sustain. It means the more a brand is exposed
through advertisements and campaigns, the more exposure it gets, which eventually leads to more
familiarity of the brand. Youth represent the future generation, the fresh, tomorrow’s expectation and
it is frequently linked with the thought of modernity, development and a new life. Consumer
Behavior is the psychology behind marketing the behavior of consumers in the marketing
environment. For the selection of service provider, the factors were found to be added features and
brand name, cost and value. In Bangladesh, the trend of Digital Marketing is just on the bloom. In
their studies the authors used structural equation model in order to identify the relationship between
the habits and previous experience on the consumer buying decision. They can determine which
element in advertising is most effective and which has comparatively lower impact. During the late
80s advertisements were fairly limited to television, radio, billboards and newspapers. So, the various
factors discussed may determine the student to purchase branded computers. They have identified
how the lifestyle of an ideal customer of their product is, where they live, where they hang out, etc.
RELATED PAPERS Open Forum Infectious Diseases 1251. So, we can see that the psychological
impact that Familiarity has on consumers does in fact lead to positive buying behaviour. Mobiles
phones represent social standing for youth; the more costly mobile phone, the cooler owner is. Since
World War II, taking into account the dire need of the public, the marketers started to market and
encourage the produce what the consumers needed, instead of producing what the companies prefer.
Contaminated Sinks May be an Environmental Source for Serial Transmission of Carbapenem-
Resistant Enterobacteriaceae (CRE) to ICU Patients christy campbell Download Free PDF View
PDF Information Systems Research Why Do Software Firms Fail. An individual uses a particular
thing because he is from a specific communal faction with its personal social standards that influence
the act of utilization and this person is an element of this particular faction because he uses this
particular good, acknowledging the faction’s cultural principles (Hjorth, 2008, p. 292). Therefore,
consumer choice appears as a method to be included in social relationships and a type of expression,
a system by which the society corresponds. Moreover, consumer decision making process, in
particular, five stages of consumer decision making process will be discussed in detail. Keep on
browsing if you are OK with that, or find out how to manage cookies. Instead of being a set value,
like cost, this exchange value relies on the cultural framework, taking into account both the goods
value and its social significance. The data was mainly collected among the people from different
parts of Dhaka city, which is the capital of Bangladesh. Hence, advertising spending is positively
related to perceived quality, which leads to greater amount of purchase from that brand as consumers
generally prefer to purchase from a well know brand in order to avoid disappointments over quality.
Studies show that there is real demand for GSM enabled phones and by the year 2013, it is
anticipated that all cell phones as well as PDAs will be equipped with a more advanced version
internet browsing and GSM. The data collection took place from November 2017 to March 2017.
Although this research can make significant contribution to literature but for future study qualitative
data can be used. Each culture consists of smaller sub culture that provides more specific
identification and each socialization for their members. Five Stages Model of consumer decision
making process has also been studied by a number of other researchers. The future of mobile phone
services is in the union of different mobile technologies.
India is the second largest producer of the two-wheeler in the world. But they evaluate that product
at the time of purchase. McGraw-Hill. Robinson, R. 1997. The New Rich in Asia Mobile Phones.
Routledge. Schiffman, L. and Kanuk, L. 2009. Consumer Behaviour. Prentice Hall. Sheth, J. and
Malhotra, N. 2011. Wiley International Encyclopaedia of Marketing. Wiley. Soder, B. and
Wiedmaier, V. 2006. Intercultural Issues in Online Communication. The two wheeler segment
contribute the largest volume all the segments in automobile industry in India. The drift will in fact
be not towards smaller cell phones but towards cell phones with enhanced potential and bigger
screens. In accordance with the survey more than 89 percent of every group thought that high cost
had influenced at least relatively much their use of cell phone services. This chapter will introduce
some other areas of research background of consumer behaviour addressing the works of researchers
and marketers. It is not necessarily the best product in the market nor does it add a lot of usefulness
to one’s life in this day of cell phones. Customer behavior study is based on consumer buying
behavior, with the customer playing the three distinct roles of user, payer and buyer. Price represents
another critically important element of marketing and four major types of pricing strategies consist of
economy, penetration, skimming, and premium pricing strategies East et al. The main iota of this
research paper is to analyze the theoretical underpinnings and factors involved in consumer
behaviour and its implications, in the light of developments crop upped in the recent past. Study of
customer satisfaction towards online shopping. The hypotheses for this research are formulated
based on the literature review to build a conceptual model for the research ( Figure 1 ). Studies
included in this section were identified using the Scopus database by using the following
combination of keywords Social media digital marketing and social media marketing. The diffusion
has begun in UK, for example, more than 2 million phones with GSM enabled services are sold each
year only in London. During the late 80s advertisements were fairly limited to television, radio,
billboards and newspapers. Download Free PDF View PDF Impact of customer loyalty in selecting a
mobile communication network Dr.Keerthi K Service quality, Fringe benefit, and brand image are
the major background of customer loyalty, and loyal customers may buy more, accept higher prices
and have a positive word-of-mouth effect. According to him, the five stages of consumer decision
making process are followings. International Journal of Innovation and Scientific Research, 14 (2),
278-286. They may respond to the message but may be influenced at the last moment by their
friends, family members or by other reference groups. Whereas Subculture is a member of a culture,
shares most of the core value, beliefs and behaviors of that culture. The exposure to in-store stimuli
m eans that theses stimuli act as reminders to shopper of their needs. It was very effective in terms of
spreading news about a new era of computers. This however, is a recent t hinking, various definitions
of marketing have been given from different perspective, exchanges and utility being the two
important once. The selection of the operator was influenced mainly by cost and audibility: more or
less 93 percent thought that price the operator asks had influenced their selection at least relatively
much. No individual cell phone technology will be the complete answer to all the needs of consumer.
The response rate however was approximately 87.74%. The remaining 76 questionnaire were
eliminated due to some errors such as, being filled in incorrectly or were left incomplete. A personal
mobile phone offers them the opportunity to stay in touch with friends. This study aims to gain
knowledge about key factors that influence consumer behaviour in telecommunication sector. The
author employed questionnaire method in order to reach the objectives of the research.
While internal search refers to the process where consumers rely on their personal experiences and
believes, external search involves wide search of information which includes addressing the media
and advertising or feedbacks from other people (Rose and Samouel, 2009). Our product is an online
reporting platform which allows people within an organisation to safely and confidently report
instances of bullying harassment and unacceptable behaviour anonymously if they wish. Kotler and
Keller (2005) consider this stage as one of the important stages as the consumer considers all the
types and alternatives taking into account the factors such as size, quality and also price. Consumer
buying behaviour has become an integral part of strategic market planning. A personal mobile phone
offers them the opportunity to stay in touch with friends. So an adjustment in the independent
variable will change the dependent variable. The growth of OTA online Travel Agents is incredibly
high both in terms of number and volume. 1 ABSTRACT Online classifieds are used to provide the
customers with huge amount of information. Instead of being a set value, like cost, this exchange
value relies on the cultural framework, taking into account both the goods value and its social
significance. For example, core product in relation to mobile phones can be explained as the
possibility to communicate with other people in distance. All the activities of the business concerns
end with consumers and consumer satisfaction. One of the common models of consumer decision
making process has been offered by Blackwell et al (2006). It is considered as a vital and essential
element for the economic growth of the marketers and businesses (Ryans, 1996). Two major
psychological disciplines come into play when observing and trying to explain consumer behavior.
The main variables that will be anal yzed are group, shopping list and income. In terms of group
association, the thought of what is stylish can place group boundaries and recognize one’s friends,
deciding who is in the group and who is expelled from the group, who has the same sense of fashion
and who does not. Five Stages Model of consumer decision making process has also been studied
by a number of other researchers. In a survey conducted in Star Hyper in the town of Canterville 250
respondents participated. This research aims to investigate the factors that influence a consumer 's
decision making while purchasing a brand. Cambridge University Press. Yunker, J. 2002. Beyond
Borders: Web Globalization Strategies. The second psychological discipline that has theories to
explain certain phenomenon of consumer behavior is Social Psychology. They were even noted to
collect information of products from advertisement, get to know about the usage and benefits of
product and then make a purchase decision based on that. Enter the email address you signed up with
and well email you a reset link. A consumer is not only purchasing a produce, but he alone
determines the victory of a firm. This feeling of insecurity and obsession is very much likely to
trigger purchase of beauty products (Britton, 2012). At the first instance, we can feel that whatever
consumer is telling may be perceived as correct but actually he may not act otherwise. It is argued
that consumer behaviour itself emerged as a distinct field of study during the 1960s. The main
variables that will be anal yzed are group, shopping list and income. Another view suggests that
understanding consumer behaviour has become crucial especially due to fierce competition in retail
industry in the UK and worldwide (Lancaster et al, 2002). The exposure to in-store stimuli m eans
that theses stimuli act as reminders to shopper of their needs. The data collection took place from
November 2017 to March 2017.
All together for the research to deliver a reasonable result, the data must be comprised of a large
number of populations. First, it chips in to strengthen the thought of self-determination from parents
and elder generations. It is argued that consumer behaviour itself emerged as a distinct field of study
during the 1960s. Purpose of the study: The purpose of this study will be hypothesis testing because
the researcher will trying to find the relationship that exists between group, shopping and income and
their effect on the consumer purchase behavior, specifically the unplanned a nd brand switching
behavior. And as the influence of media increases, the pressure to hold on to these ideals increases
(Russello, 2009). Pdf Consumer Behavior In Online Shopping A Study Of Aizawl Pdf Consumer
Buying Behavior Towards Online Shopping An Empirical Study On Dhaka City Bangladesh Pdf
Effects Of Online Shopping On Consumer Buying Behaviour Pdf Consumers Online Buying
Behaviour In The Context Of Different Product Types. Students, professionals and aged people
were considered for the survey. This section synthesizes the existing literature focusing on digital
and social media marketing and discusses each theme listed in Table 1 from a review of the extant
literature. The survey period was from July 2015 to December 2015 (six months). A consumer is not
only purchasing a produce, but he alone determines the victory of a firm. Stratified random sampling
technique was used through the field survey and gathered data from 250 respondents, with the help
of testified five point Likert scale questionnaire. Secondly, mobile phone ownership controls the
public image of youth; for youth in less urbanized societies, a cell phone can facilitate them to follow
appropriate modernity, a set of values that describe modernity and places them higher than others.
Hence, the survey was conducted among 544 consumers. Youngsters use mobile phones to show
that they are acceptable to be part of a particular group or to communicate their desire to fit in a
particular society, representing that they have the identical taste for technology. It would have been
more interesting to know more about their thoughts on modern advertising. To check the reliability
of factors, internal consistency coefficients (Cronbach’s Alpha) were assessed. This paper illustrates
that cultural factors have an important influence on the buying behavior of consumers. Middle class
is also referred to as white collar working group and is comprised of an educated business group. A
lthough In-store advertising is an important medium for advertising but it is no t being used
efficiently. Among them, 57.5 % (313 participants) were male respondents and 42.5% (231
participants) female respondents. Its no surprise that customer experience is so high. Adoption of a
new technology is usually very expensive for different reasons - new equipment have to be acquired
and mostly the technology is a particular asset; workforce must be educated to work with the new
technology (Harrison, 2004, p. 398); if function has to be minimize for equipment there will be a
expenditure from drop in productivity. Download Free PDF View PDF Determinants of Users choice
of Mobile Service Providers: Evidence from Nigerian Telecommunications Market. It is not
necessarily the best product in the market nor does it add a lot of usefulness to one’s life in this day
of cell phones. It could be done by emphasizing the attributes the brand. This means that
advertisement does in fact affect the buying behaviour of consumers. In accordance with the
statistics, the use of cell phone services appears to stay on the same level in the coming 12 months. It
is seen to influence consumers in a positive way by grabbing their attention and creating a lasting
impression. The NielsenIQ global consumer health and wellness report uncovers how consumers
around the world are prioritizing their well-being needs. Companies are so focused in social media
and mobile advertisements that they may take over Television advertisement very soon.

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