CONTACT

480/20 Lac Long Quan, District 11 , Ho Chi Minh City, Viet Nam
Annguyen2895@gmail.com
+84921816868

LANGUAGE Vietnamese (Native), English (Good)

EDUCATION
09/2014 – 03/2019 Ho Chi Minh City University of Foreign Languages
– Information Technology
Bachelor of International Business Management, majoring in Marketing

CERTIFICATES & AWARDS

 TOEIC 750
 Best Employee of the 3rd Quarter of 2018 Gojek VN
 Dedicating staff of the Key Account team in 2019
 Most successful project completor in 2017
 Microsoft Office Specialist in Word and Excel

TRAINING COURSES
 Certified Immediate English user from British Council
 Data Analysis, from Data Pot
 Soft skills Training, from Tri Thuc Tre centre
 Qualified Good Soldier in Mua He Xanh (Green Summer) program of 2017.
 Successfully completed the Green Consumption Campaign.
 Successfully completed two Youth Connection club trips.
 Successfully completed the Hanh Trinh Do (Red Journey) and Tiep Suc Mua Thi (Support the Exam
Season) in 2017.
 Actively supported the Lozi Garage Sale program.

EXPERIENCE
05/2020 – Now SHOPEEFOOD – SHOPEE COMPANY LIMITED
Key Account Executive (Merchant Management)
Duties
 Take care and support official partners on the app from the list of assigned restaurants/ food shops and
sorted by designated geological areas.
 Manage different categories of restaurants, including but not limited to Vietnamese Dishes, Snacks and
Boba Tea.
  Received and handled listing requests as well as providing strategic recommendations on promotion
schemes to boost sales (online consultation either via phone, Zalo or face-to-face meeting).
 Hunt deals with restaurants and food shops in the zone to bring high revenue to the shop.
 Produce weekly (WoW) and monthly (MoM) reports on factors that affects the increase or decrease in
the revenue of the restaurants and propose consecutive action plans.
 Negotiate advertising packages with shops for their brands’ overall communication promotion
 Support to handle partner-related issues such as contracting, tools, menus.
Achievements
 Always completed the assigned KPI at 98% or higher, further achieved the highest KPI of the team in
the 2nd and 3rd quarters (with the average KPI being 13%)
 The assigned zones grew 30%-45% compared to prior, with the team accomplished the following:
o Formed the chain of Com Chay Dieu Vy (Dieu Vy Scorched Rice), Tutimi and became a famous
chain on the ShopeeFood app, specifically in Binh Thanh area
o Ensured a high and consistent growth in orders for restaurants in the area during support
o The team’s restaurants were selected to be on top-of-display on Spikedays such as 11/11, 12/12
 Bolstered basic deal hunting skills, time management and task prioritisation skills, developed an
effective communication style with Merchants

04/2018 – 05/2020 GOJEK VIETNAM COMPANY LIMITED

Key Account Executive
Duties
 Took care and supported official partners on the Go Food app from assigned restaurants/ food shops
 Managed shops in various Snack categories, from Top to Premium and Small scale ones
 Received and handled listing requests as well as providing strategic recommendations on promotion
schemes to boost sales (online consultation either via phone, Zalo or face-to-face meeting).
 Hunt for promotional deals with restaurants/ shops during Campaigns, providing support and advised
the best deal for an effective Campaign.
 Produced weekly (WoW) and monthly (MoM) reports on factors that affects the increase or decrease
in the revenue of the restaurants and propose consecutive action plans.
 Cooperated with internal teams such as FIN, Fraud and Operations to handle arising problems during
their cooperation with GoJek.
Achievements
 Always completed the individual's set KPI, in which assigned GMV KPI was reached 105% or more
 Fostered good relationships with large food chains in the assigned list, therefore sustained and
promoted the GoJek brand image to partners.

04/2017 – 02/2018 C3 GROUP (DIGITAL PERFORMANCE MARKETING)

Account Executive
Duties
 Received client brief and work with media team to make a proposal to clarify customer wishes.
  Meeting with clients and pitching to negotiate and talk clients into cooperation the agency
 Monitored the media team's working process to ensure the right KPI target for customers
 Mediated between the clients and the media team to meet proposed deadlines, as well as solving
emerging problems during the operation process
 Acquired basic proposal making skills, teamwork, and conflict resolution, pitching skills.

04/2017 – 02/2018 MA 24H TRADING AND PRODUCTION COMPANY LIMITED

Co-Founder, Trade & Sale Marketing
Duties
 Planned and built a sampling team to run desired program for the company.
 Conceptualize and implement Point-Of-Sale-Material (POSM), proposed the display process for each
point of sale and worked with clients such as Nha Que, Coco Mart, Huy VN
 Worked alongside with agency partners for efficient digital activities for the company and Facebook
Fanpage management.
Achievements
 Developed relevant skillsets to work with agencies, POSM ideation, negotiating with clients, planning
sampling, and evaluating effectiveness,
 Contributed to the company's revenue growth to reach the highest level in the 3rd quarter of the year

09/2016 – 04/2017 Promotion boy and Supervisor

Duties
 Being the promotion boy for fruit milk brand Liff and others such as Knorr, Milo, Active Revive, Sunlight.
 Being the supervisor for Mobifone, Tan Tan, Hao Hao, Omachi, Nestle brands, helped introducing
and inviting customers to try the product.
 Management cum account with the role of agency working with clients to come up with the best plan
for activation activities, involved in managing goods and personnel to run the program
 Resolved customer problems and inquiries about products, as well as preparing end-of-day report.
Achievement
 Customer persuasion skills, time management, human resources and goods, risk management skills

EXTRACURRICULAR ACTIVITIES
2018 – 2019 CHUYỆN NGƯỜI TRONG NGHỀ 4
Ticketing and Marketing Support
Duties
 Received tickets and ensured the correct KPIs set out for the team.
 Contributed ideas to support and coordinate with the teams before, during and after the program.
 Acquired reamwork, sales and event operation skills

2017 – 2018 JCI CENTRAL SAIGON

Member of Content Department – Kick Off to Future (KOTF) 2017
Duties
 Planned and prepared content for the 2017 KOTF competition
 Participated in supporting the program as a supervisor for candidates.
 Coordinated with other teams to make sure the competition goes well.
 Fostered teamwork skills, handling risks and working independently when necessary.

2017 – 2018 YOUTH CONNECTION CLUB

Member of External Relations Department
Duties
 Planned, supported with the drafting of proposals, as well as campaigns for crowdfunding
 Protected and balanced the right of the sponsors
 Supported in writing thank you letters, communication and gratitude to sponsors.
 Selected and mobilized sponsors, ensured the integrity and commitment of sponsors

REFERENCES :
To Hoang Phuong ( SMB Lead & South ) From SHOPEEFOOD – SHOPEE COMPANY LIMITED
+84901387993