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Decision Support Systems
Decision Support Systems
Decision Support Systems
Characteristics of a DSS
Support for decision-makers in semi-structured and
unstructured problems.
Support for managers at various managerial levels, ranging
from top executive to line managers.
Support for individuals and groups. Less structured problems
often requires the involvement of several individuals from
different departments and organization level.
Support for interdependent or sequential decisions.
Support for intelligence, design, choice, and implementation.
Support for variety of decision processes and styles.
DSSs are adaptive over time.
Benefits of DSS
Improves efficiency and speed of decision-making activities.
Increases the control, competitiveness and capability of
futuristic decision-making of the organization.
Facilitates interpersonal communication.
Encourages learning or training.
Since it is mostly used in non-programmed decisions, it
reveals new approaches and sets up new evidences for an
unusual decision.
Helps automate managerial processes.
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Components of a DSS
Following are the components of the Decision Support System −
Classification of DSS
There are several ways to classify DSS. Hoi Apple and Whinstone
classifies DSS as follows −
Types of DSS
Following are some typical DSSs −
Overview of DSS
A decision support system (DSS) is a computerized information system used to help
datasets. It compiles the information that can be used to solve problems and make
better decisions.
students.
Components of DSS
There are 3 main fundamental architectural components which are as follows:
The Users
The main component of the Decision Support System is the user. As DSS uses are
normally managers, policymakers, etc., who may not qualified computer expert;
hence DSS should provide easy to use interfaces and some guidance for using DSS
and also interaction with the model, such as getting recommendations from it.
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The main goal of DSS is to make sure that the users are utilizing and get benefitted
from DSS.
Database Management System (DBMS)
A DBMS acts as a data bank for the DSS. It stores large quantities of data collected
from different sources. It provides logical data structures for user interaction. Inputs
and outputs are stored in The database. All the processing is done in the database.
DBMS should inform the system user about how to access the database and the
into information that helps for proper decision making. It should also provide proper
Components of DSS
Components of DSS can be categorized as:
2. User Knowledge and Expertise: To run the proper functioning and provide inputs,
3. User Interface: DSS should support model construction and model analysis by
Support System.
Types of Decision Support System
There are various types of decision support system, which are classified as:
1. Data-driven
Decision Support System includes file drawer systems, data analytics systems,
analytical information systems, data storage systems and emphasizes access and
2. Model-driven
Decision Support System model comes from a variety of fields or specialties and
3. Knowledge-driven
This Knowledge-driven focuses on knowledge and advise managers to take action on
the basis of a certain knowledge base analysis. Predefined facts, Stored procedures,
rules, and limitations are also referred to solve problems. It also has special expertise
4. Document-driven
This system helps managers obtain and manage unstructured documents and web
DSS includes more than one person working to solve complex problems. It helps
executives and managers work together to come to the final solution to solve
problems. Technology can be used for Communication driven DSS like Microsoft’s
sessions, etc.
Reduction of cost
Reduction of status
Unanticipated effects
Cost in Monetary
support system for medical diagnosis. The bank loan officer can use DSS to verify the
projects and wants to make sure if they can be competitive with their expenditures.
DSS is mostly used in business and management, which helps for the identification of
loaded with laptops, Tabs. Also, some DSS applications can be accessed via mobile
devices. For the user who travels commonly, DSS flexibility is extremely beneficial.
This allows you to be always well informed, which allows you to make the best
decisions at all times for your business and clients. The ideal systems are able to use
and analyze information to make user choices. DSS includes data focuses on the
target or forecast revenue and sales, time periods, sales figures, and other
inventories.